Booking conditions : No prepayment requested. Pay your entire stay on site.
It is kindly requested to plan an arrival at the hotel between 11:30 and 12:30 or between 17:00 and 20:00 and to notify the hotelier in case of late arrival. (The reception is closed from 13:00 to 17:00).
If you wish to arrive during the reception closing hours we can give you a
code to retrieve your key from a key box located in front of the reception. (please contact the reception as soon as possible)
On the day of departure you will be asked to vacate the room no later than 11:00.
(any departure after 11am may result in the invoicing of an additional night.
Booking conditions
To guarantee your reservation and confirm it, full payment of the first night may be made. Your credit card number will be requested or any other means at your convenience for the balance of the stay. In the case of a summer stay, 30% of the total stay will be payable in advance as a deposit.
We will send you a payment link by email in order to pay the deposit corresponding to your stay.
Cancellation conditions
Any cancellation made more than 72 hours before arrival (6pm, reference time) will result in a full refund of the amounts paid.
Any no-show or late cancellation will result in the total retention of the sums paid by the customer for the benefit of the hotelier or in the invoicing of the nights reserved if no direct debit has been made at prior.
Complaint
After having contacted the service (after-sales, after-travel, etc.) and in the absence of a satisfactory response or in the absence of a response within 60 days, the customer can contact the Tourism and Travel mediator free of charge, whose contact details and referral procedures are available on their website: www.mtv.travel
Non-refundable your reservation is out of time for a free cancellation : Free cancellation up to 3 days before the arrival date.
After this period, the amount corresponding to the first night of the stay will be charged.
In case of no-show, 100% of the total amount of the reservation will be charged.
Cancellation without charge: it is effective upon receipt of a confirmation email from Logis Hôtel Le Mirador. You have until 6 p.m., 3 days before your arrival to cancel free of charge.
Rate not eligible for the loyalty programme