Urban Style Hôtel des Cèdres

Mr. CARCELLER,

Thank you for your feedback. We apologize for the lack of parking, but are pleased that a solution has been found. For your information, there is also a parking lot at the library, located approximately 300 meters away; it is a paid lot with a maximum stay of 15 hours.

We look forward to welcoming you again.

Best regards,

Thamara

Dear Madame LÖDIGE

Thank you very much for your positive review.
We are delighted that you enjoyed our hotel as an ideal base for your excursions and that you discovered some good restaurants nearby. We look forward to welcoming you back.

Best regards

Salwa

Hello Mr. BLANCHARD,

Thank you so much for your kind words.

We are delighted that you enjoyed your stay with us and that your room met your expectations.

We're sorry the TV sound disrupted your breakfast. We'll pass your feedback on to our team to see what we can do to improve this. We may consider turning down the volume.

We hope to welcome you again.

Devoted greetings

Salwa

Hello Mrs. Nail,

Thank you for your review. We are sincerely sorry that the welcome and service did not meet your expectations, as well as the size of the room and the quality of the breakfast. We have taken note of your comments to improve our weak points. Regarding the price-quality ratio, we will study this to better position ourselves compared to the competition. We are sorry that we were not able to offer you a stay that met your expectations.

Devoted greetings

Salwa

Mr. MARCEL,

Thank you for taking the time to share your experience. We're delighted that you enjoyed the peace and quiet of our establishment, but we sincerely regret that the soundproofing did not meet your expectations. Your feedback is very helpful, and we'll pass it on.

Regarding the deposit, this is indeed a measure put in place to ensure the good condition of the rooms and equipment. We understand, however, that this measure may come as a surprise and we thank you for your understanding. Our primary goal remains to maintain a peaceful and pleasant experience for all our guests.

We hope to have the pleasure of welcoming you again during your next stay, in order to offer you a fully satisfying experience.

Best regards,

Thamara

Mrs. CAILLAUX,

Thank you very much for your positive feedback!

We are happy to hear that you were satisfied with your stay. We take note of your preference for breakfast in your room.

We hope to have the pleasure of welcoming you again very soon.

Best regards,

Thamara

Mr. COSSON,

We sincerely thank you for taking the time to share your experience at our establishment.

It is with great satisfaction that we take note of your comments regarding the welcome, the cleanliness of the room, and the organization of breakfast. Your recognition of the work of our teams touches us deeply and is a real source of motivation.

We also thank you for your recommendation, which honors us.

We look forward to welcoming you again. Please accept, Sir, our most distinguished greetings.

Best regards,

Thamara

Mr. STRATSAERT,

Thank you for sharing your feedback. We're sorry your stay didn't meet all your expectations. Your comments have been taken into account to improve our services.

Sincerely,

Thamara

Mr. AVERTY,

We thank you for your feedback, although we regret that your experience did not meet your expectations.

Our establishment is classified 3 stars, with rates corresponding to this category,

You had booked a Comfort room, and we were pleased to upgrade you at no extra charge to a Superior room, which is more spacious and better equipped.
Regarding water, a free-access fountain is available at reception, as indicated on site.

As for the welcome, you indicate that it was "not very warm", but without specifying in what way.

Finally, if you had reported a problem with the VMC during your stay, we would have intervened immediately.
We regret that despite our efforts and the upgrade offered, you were left with a negative impression. We remain available for any further clarification.

Sincerely,

Thamara

Mr. FREDERIC,

Thank you for taking the time to share your feedback. We're sorry to hear that the size of the bathroom and toilet were not to your liking.

Your comment has been taken into account and will help us improve our services.

Best regards,

Thamara

Mr. LAMY,

We sincerely thank you for your positive feedback. We are delighted to learn that the welcome and atmosphere of our establishment met your expectations.

It is indeed nice to be able to park for free near the hotel, and we are happy that you were able to take advantage of it.

It would be a pleasure to welcome you again during your next visit to the region.

Best regards,

thamara

Mr. BEAU,

Thank you very much for your feedback! We are delighted that you appreciated the welcome, the calm of the room and the comfort of the bedding.

We also take note of your comment regarding the shower. Your feedback is valuable and helps us continually improve our customers' comfort.

Hoping to have the pleasure of welcoming you again!

Best regards,

Thamara

Mr. DEPARDIEU,

We sincerely thank you for your positive feedback. We are happy to learn that you appreciated the calm of our establishment as well as its location, which is particularly suitable for visitors wishing to explore the surrounding area on foot.

It was a pleasure to welcome you, and we hope to have the opportunity to do so again during a future stay.

Best regards,

Thamara

Mr. LEMOINE,

Thank you for your feedback. We are pleased that the chic and understated atmosphere of our establishment caught your attention.

We look forward to welcoming you again.

Best regards,

Thamara

Mr. DURAND,

Thank you for your feedback.

We would like to provide some clarification regarding parking. As indicated in your booking confirmation, a paid public parking lot (Parking de la Médiathèque) is located 300 meters from the establishment, with a rate for 15 hours of parking.

Upon your arrival, our team offered you two options: park for free in the surrounding streets, subject to availability, or opt for the paid parking at the media library.

If you had expressed your wish to use the media library parking lot directly at the time of check-in, we could of course have directed you there immediately, to save you wasting time.

We are sorry that this impacted your arrival, and remain at your disposal for any questions during a future stay.

Sincerely,

Thamara

Mr. DUGROS,

Thank you for taking the time to share your experience. We're glad you enjoyed the spaciousness and quietness of your Comfort Garden room. Please note that this category is equipped with a bathtub, while our Standard and Comfort rooms have a shower.

We have taken your comments into account and remain attentive to the comfort of our customers. We hope to have the pleasure of welcoming you again soon.

Best regards,

Thamara

Geachte mevrouw, geachte heer,

Hartelijk dank dat u de tijd heeft genomen om uw ervaring met ons te delen. We zijn verheugd te vernemen dat u de ligging van ons hotel en de upgrade naar een rustige en schone kamer heeft gewaardeerd. Wat het parkeren betreft, is het inderdaad zo dat de parkeerplaats tijdens drukke periodes snel vol kan zijn, en we begrijpen dat dit een nadeel kan zijn. Tot slot nemen we uw opmerking over het ontbreken van airconditioning ter harte: we stellen ventilatoren ter beschikking, maar blijven ook in de toekomst aandacht besteden aan het comfort van onze gasten. We kijken ernaar uit u opnieuw te mogen verwelkomen in Orléans!

Met vriendelijke groeten,
Thamara

Thank you very much for your feedback! We are glad you appreciated the cleanliness of our hotel and the friendliness of our staff. We look forward to welcoming you back soon!

Yours sincerely,
Tamara

Dear Sir,

Thank you for taking the time to share your experience. We are delighted to read that you enjoyed the convenient location and the spacious, clean room.

Regarding the lack of air conditioning, we fully understand that this can be uncomfortable during periods of high heat. As stated on our website and booking platforms, our establishment is not equipped with air conditioning.

We provide fans in every room and are always open to suggestions on how to improve our guests' comfort.

Kind regards,
Thamara

Thank you for your detailed and positive review! We are delighted that you enjoyed the quiet location of our hotel, the charm of the place, and the quality of the welcome and breakfast.

We are always pleased to hear that our services – such as the garden, the veranda, the bicycle room or the parking lot – contribute to a pleasant stay.

We would be delighted to welcome you again on your next visit to the region!

Best regards,
Thamara

Geachte heer,

Hartelijk dank voor uw feedback. We zijn blij dat u tevreden bent over uw ervaring. We blijven luisteren naar uw opmerkingen om ons verder te verbeteren.

Met vriendelijke groet,
Thamara

Mr. CLAVEL,

Thank you for taking the time to share your experience at our establishment.

We are delighted to read that you appreciated the quality of our hotel, the comfort of the bedding, as well as the welcome and availability of our staff. Your positive comments are greatly appreciated by the entire team, who strive every day to guarantee attentive and quality service.

We hope to have the pleasure of welcoming you again during your next stay in Orléans.

Best regards,

Thamara

Dear sir,

Thank you very much for your feedback!
We are glad that you appreciated the tranquility in our hotel.
We look forward to welcoming you again soon!

Yours sincerely,
Tamara

Dear M.MRS LOPEZ CORTES

Thank you for your comment. 

We are sorry to hear that you felt your room was not ready. However, after checking, it appears that the room was indeed made up

 and prepared according to our standards. 

If you had any specific issues during your stay, we would be happy to discuss them with you further to understand what happened 

and improve our services. Your satisfaction is important to us. 
 

Best regards

Salwa

Dear M. Carlos

Thank you for your comment.

We understand  that the lack of air conditioning in the rooms is not pleasant in summer and can be a disadvantage, especially                   during periods of high heat.
We will take your comment into account to improve our facilities and comfort.
We are sorry if we were unable to offer you the level of comfort you expected.
We hope to welcome you back and offer you a more pleasant experience.

Best regards

Salwa

Mr. FOLIGUET,

We are sincerely sorry that your experience did not meet your expectations.

Regarding your comment about our receptionist, we are surprised by your feelings. Our colleague is recognized by many clients for her professionalism, politeness, neat presentation and availability. If there is a specific point that you did not like, we invite you to specify it.

Regarding the room, it is indeed simple and functional, as indicated when booking. The lack of air conditioning is clearly mentioned in advance.

It's true that there's no minibar, but we do offer a selection of drinks and snacks. Just ask at reception. This information is also displayed in the elevator and in your room.

Best regards,

Thamara

Mrs. Serge MarieChristine,

Thank you for taking the time to share your feedback.

We apologize for the inconvenience caused by other guests. Unfortunately, this type of noise pollution is difficult to anticipate, but we are always available at reception to intervene if necessary.

Regarding the shower curtain, we take note of your comment.

Best regards,

Thamara

MRS JEANINE,

Thank you very much for your lovely review!

We're delighted to hear that you enjoyed your stay with us, especially our family rooms, the quality of our service, and the breakfast area with access to the garden.
It’s also great to know that you appreciated our convenient location near the city center.

We truly hope to have the pleasure of welcoming you again soon!

Best regards,

Thamara

Monsieur DE VOS,

Thank you for your enthusiastic comments! Sometimes our experience is always positive. À très bientôt, nous l'espérons!

Bien cordialement,

Tamara

Mr BJORN,

Thank you for your kind words,
We’re glad you enjoyed our garden and appreciated the assistance from our reception team . Your satisfaction means a lot to us.
We hope to welcome you again soon!

Best regards,

Thamara

MRS VICTORIA,

Thank you for your message.

We understand your surprise regarding the deposit procedure, and we would like to provide you with some clarification.
The 50€ deposit is a bank imprint, not an actual debit. It is automatically released after your departure . the time frame depends on your bank, which can sometimes take a few days.

On most banking apps, you can see the estimated date of return of this deposit directly in your pending transactions.

This procedure is standard in many hotels and is simply intended to cover any additional costs. Please be assured that no money is retained without reason.

We remain at your disposal for any further questions and hope that you still enjoyed your stay with us.

Best regards,

Thamara

Mrs. GILDA,

Thank you very much for your feedback!

We are delighted that you had a pleasant stay at the hotel. We look forward to welcoming you back on your next visit!

Best regards,

Thamara

Madam, Sir

Thank you for taking the time to share your review. We are pleased that you enjoyed the quality of our breakfast and the beauty of the garden, elements to which we attach great importance.

We sincerely apologize that your stay did not fully meet your expectations. However, we would like to point out that our rooms are regularly maintained and carefully equipped. We choose our bedding carefully, and the majority of our guests are satisfied with it.

Your comments regarding the insulation and layout of the bathroom have been noted and will be taken into account as part of our continuous improvement efforts.

Sincerely,

Thamara

Dear Inga, 

Thank you for taking the time to share your experience following your stay. We are very happy to read that your stay went well, and will be sure to share it with the entire team. Your satisfaction is a great reward for our team, who strive to provide you with impeccable service. 

We look forward to welcoming you again 

Best regards, Tatiana

Dear Yann,

 Thank you very much for your positive review. We will be sure to share your feedback with our entire team. We take your comments into account and are considering improvements to offer a better experience to our future guests.

We look forward to welcoming you back.

Best regards,

Tatiana

Dear Claude,

We sincerely thank you for your appreciation and your 5/5 rating. We are happy that your stay lived up to your expectations and hope to have the pleasure of welcoming you again soon.

Best regards,

Tatiana

Good morning,

Thank you for taking the time to share your impressions following your stay at our establishment.

We are sincerely sorry to learn that the lack of air conditioning and that our establishment did not meet your requirements in terms of tranquility.

Indeed, as stated on our website, our establishment does not have air conditioning. That said, we take note of your comment about ventilation and will do what is necessary to improve this point.

Best regards,

Tatiana

Dear Laurence,

We are delighted to receive your message and to know that you had an exceptional stay at our hotel!

We are very happy to hear that you appreciated our warm welcome and quality services. We are proud of our team who works hard to offer our customers an unforgettable experience. We thank you for your trust and we look forward to welcoming you back to the Hôtel des Cèdres and offering you another quality experience.

Best regards,

Tatiana

sir FRED

Thank you very much for your positive feedback! We are delighted that you appreciated the friendliness of our team and the cleanliness of the room. We are very pleased to hear this. We look forward to welcoming you back soon!

Best regards,

Thamara

Mrs. CATHERINE,

Thank you so much for your positive feedback. We are delighted that you enjoyed the cleanliness of the hotel, the garden view, and our breakfast. It is always a pleasure to know that our guests have a pleasant time with us.

We also take note of your comment regarding the size of the bathroom. Your feedback helps us continue to improve our services.

We look forward to welcoming you again very soon.

Best regards,

Thamara

Mr. OLIVIER,

Thank you for taking the time to share your impressions following your stay at our establishment.

We are sincerely sorry to learn that the temperature of your room was not satisfactory, and that the lack of prior ventilation and the absence of air conditioning may have affected the quality of your stay.

Indeed, as stated on our website, our establishment does not have air conditioning. That said, we take note of your comment about ventilation and will do what is necessary to improve this aspect.

Best regards,

Thamara

Hello Mr. BINET,

Thank you for taking the time to complete the questionnaire.

It is clearly stated on our website that the establishment does not have air conditioning and indeed we had very hot weather in Orleans on that date, which is nevertheless exceptional.

In fact, the hotel is not air-conditioned, we have installed fans in all the rooms and we have some available if needed.

A fresh, filtered water fountain is also available at reception.

We are truly sorry that our service was not satisfactory.

However, I draw your attention to the breakfast of 02-07-2025.

We had a group and I was there to make sure everything was going well and I could see that nothing was missing.

The buffet was restocked until 9:30 at the end of service and it is important to us every day that our customers are served generously from the beginning to the end of service.

Devoted greetings

Dorothée Director

Hello Romain,

The whole team thanks you for this very positive feedback that you took the time to share.

Your feedback helps us improve.

We hope to have the pleasure of welcoming you back to the Hôtel des Cèdres.

Best regards,

Tatiana

Cher Client,

Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité. Nous serons ravis de pouvoir vous accueillir une nouvelle fois lors de votre passage à Orléans. 

Bien cordialement, Tatiana

Cher HELENE,

Toute l'équipe vous remercie d'avoir pris le temps de nous écrire un commentaire si chaleureux et positif. Nous sommes très heureux de voir que votre séjour vous a enchanté dans son intégralité. Nous serons ravis de pouvoir vous accueillir une nouvelle fois lors de votre passage à Orléans. Et merci encore pour l'excellente note. 

Bien cordialement,

Tatiana

Mr. Franck,

Thank you for your feedback. We're glad everything went well. We look forward to welcoming you again.

Best regards,

Thamara

Mr. ALAIN,

Thank you so much for your positive feedback! We are delighted to hear that you enjoyed the comfort of our hotel and the quality of our service. Your satisfaction is our greatest reward. We look forward to welcoming you back very soon!

Best regards,

Thamara

Mr. LAURENT,

Thank you so much for your positive feedback! We are delighted that you had a pleasant stay with us, and that the garden view contributed to your comfort.

We look forward to welcoming you again!

Best regards,

Thamara

Mr Guy ,

Thank you for sharing your feedback. We are very sorry that your experience was not satisfactory.

We have taken into account your comments on cleanliness, breakfast replenishment and reception. We would like to inform you that we offer bread rolls every morning, not baguettes.

We will intensify our controls and increase awareness among our team to improve the quality of our services.

Regarding parking, we understand the limitations associated with our location and do our best to assist our customers with this organization.

We regret that certain aspects of your stay did not meet your expectations and will pass your comments on to our team for improvement.

Yours sincerely,
Tamara

Mr. BONNET,

Thank you for sharing your experience. We're sorry the lack of air conditioning disrupted your sleep and that parking was difficult.
Regarding reception, we understand the importance of fast service and make every effort to optimize our resources, especially during peak hours.

We offer public parking at the media library, located 300 meters from the establishment.

Best regards,

Thamara

Mr. Michel,

Thank you very much for your feedback!
We are delighted that you enjoyed the welcome and hope to have the pleasure of welcoming you again soon.

Sincerely,

Thamara

Sehr geehrter Herr christopher,

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Wir freuen uns, dass Sie unsere Lage und den Empfang genossen haben.

Wir entschuldigen uns aufrichtig für das Problem, das wir mit dem Zugangscode für die Nacht hatten.
Wir verstehen, wie frustrierend das gewesen sein muss, und möchten uns für diese Unannehmlichkeiten entschuldigen. Sobald wir über das Problem informiert wurden, kam ein Techniker, um die Reparatur durchzuführen und den Code zu ändern. Es wurden Maßnahmen ergriffen, um sicherzustellen, dass dies nicht wieder vorkommt.

Wir hoffen, dass wir das Vergnügen haben werden, Sie wieder unter besseren Bedingungen begrüßen zu dürfen.

Mit freundlichen Grüßen,
Thamara

Mr. Didier,

Thank you so much for your review! Glad to hear everything was perfect for you.

We look forward to welcoming you again during your next stay.

Best regards,

Thamara

Mr. Tony,

Thank you very much for your positive feedback! We are delighted that you enjoyed your stay and the quality of our services. It was a real pleasure to welcome you .

Best regards,

Thamara

Hello, Thank you for sharing your comments. We apologize for your disappointment with the experience of parking and checking out of the hotel.

We would like to clarify that we do not have private parking at the hotel. We recommend our guests use the public parking lot at the media library, approximately 300 meters from the hotel. The ticket allows parking for 15 hours. However, it must be used correctly at the parking lot's ATM.
It's important that these tickets be validated correctly at the parking machine. We sincerely apologize if this wasn't clear enough or if an error occurred.

Regarding your exchange with our front desk, we take your feedback very seriously. Customer service is a priority for us, and we will review the situation internally to better manage these types of situations in the future.

However, we would like to thank you for your comments regarding the comfort and cleanliness of the hotel, and we sincerely hope to regain your trust during a future stay.

Sincerely,
Thamara

Madam Catherine,

Thank you so much for this wonderful feedback! Your loyalty is our greatest reward. See you soon in Orléans!

Mr. P,

Thank you for your feedback!
We are delighted that you appreciated the calm of the hotel as well as our location close to the center.
We look forward to welcoming you again during your next stay.

Best regards,

Thamara

Mrs. CAROLE,

Thank you very much for your recommendation and positive feedback!
We are delighted that the location, cleanliness, welcome and comfort of our establishment contributed to making your stay pleasant.

We look forward to welcoming you back very soon!

Best regards,

Thamara

Mrs. MYRESE,

Thank you for taking the time to share your experience.
We are delighted that you appreciated the cleanliness and space of our rooms, the breakfast, as well as our central location close to the train station.

Regarding your comment about the bike-friendly area, we completely understand your disappointment. While we adhere to the label's criteria, we recognize that current access may not be optimal for all cyclists. Your observations are very valuable and will help us redesign the layout to make it more convenient in the future.

We hope to have the pleasure of welcoming you again for an even more pleasant stay.

Best regards,

Thamara

Mr. Vincent,

Thank you so much for your positive feedback! We are delighted that you enjoyed the cleanliness and comfort of the room, as well as the variety and quality of our breakfast.
Your satisfaction is our greatest reward.

We look forward to welcoming you back very soon!

Best regards,

Thamara

Mr. Manuel,

We thank you for taking the time to share your feedback, although we are sincerely saddened to learn that your stay did not meet your expectations.

We apologize for any inconvenience: the condition of the room amenities (toilet seat, sink, pillows, sheets) does not reflect the level of quality we strive to provide on a daily basis. We have immediately forwarded your comments to our technical team and housekeeping so that the necessary checks can be made and corrective measures can be taken.

Regarding the noise near the elevator, we understand how disturbing it can be. If you choose to return, please do not hesitate to request a quieter room; we will do our best to accommodate you.

Regarding parking, we apologize for the confusion. We will clarify this information on our materials to avoid any unpleasant surprises in the future.

We sincerely hope to have the opportunity to regain your trust during a future stay.

Best regards,

Thamara

Mr. HERVE,

We're delighted that you enjoyed your stay and the quality of our services. It was a real pleasure welcoming you. We've taken your feedback into account and will be sure to share it with the entire team.

We hope to see you again on your next visit to Orléans.

Best regards,

Thamara

Mr. HERVE,

Thank you for taking the time to write us a review following your stay. We'll take your feedback into account and share it with the entire team.

Your satisfaction is a great reward for our staff in order to offer you impeccable service.

We look forward to welcoming you again and send you our best regards.

Devoted greetings

THAMARA

Hallo,

Bedankt dat u de tijd heeft genomen om uw ervaring te delen. We zijn erg blij dat u de ontvangst en de kwaliteit van onze sanitaire voorzieningen heeft gewaardeerd.

We nemen goede nota van uw opmerkingen over het gebrek aan airconditioning en geluidsoverlast. Uw feedback is van onschatbare waarde en helpt ons om onze diensten voortdurend te verbeteren voor het comfort van onze gasten.

We hopen het genoegen te hebben u weer te mogen verwelkomen in betere omstandigheden.

Met vriendelijke groeten

Thamara

Mrs. CORINNE,

The entire team thanks you for your feedback following your stay.

We are delighted to read that your stay went well. and for having met your expectations.

We hope to see you again on your next visit to Orléans.

Best regards,

Thamara

Mr. PHILIPPE,

The entire team thanks you for taking the time to write us such a warm and positive comment.

We will be delighted to welcome you again during your visit to Orléans.

Best regards,

Thamara

Dear Guillaume,

Thank you for this very positive feedback which demonstrates your satisfaction and encourages us every day!

We hope to have the pleasure of seeing you again soon for another positive experience.

Warmly,

The team at L'HÔTEL DES CÈDRES

Dear STEPHANE,

The entire team thanks you for taking the time to write us such a warm and positive review. We are delighted to see that you thoroughly enjoyed your stay. We look forward to welcoming you back during your next visit to Orléans.

Best regards,

Tatiana

Hello Philippe,

The entire team thanks you for taking the time to share your feedback. We are happy to read that you were satisfied with your stay. We look forward to welcoming you soon.

Best regards, Tatiana

Mrs. FLORENCE,

The entire team thanks you for taking the time to write us such a warm and positive comment.

We will be delighted to welcome you again during your visit to Orléans.

Best regards,

Thamara

Mrs. SOPHIE,

Thank you for taking the time to write us a review.

Customer satisfaction is our priority and we take all comments into account in order to improve our service.

Best regards,

Thamara

Mr. STEVEN,

The whole team thanks you for your warm comment.

We hope to see you again soon in our establishment.

Devoted greetings

Thamara

Mrs. VANESSA,

Thank you for taking the time to write us a review.

We are happy to read that your stay went well.

Customer satisfaction is our priority and we take all comments into account in order to improve our service.

I'm looking forward to seeing you again ,

Best regards,

Thamara

Querido Monsieur RAMOS
Muchas gracias por su elogioso comentario.
Estamos encantados de saber que ha tenido una estancia excepcional en nuestro hotel y que hemos sido capaces de             satisfacer sus expectativas. Estamos encantados de que haya podido disfrutar de su estancia. Todo el equipo le agradece      su confianza y esperamos volver a verle pronto en nuestro hotel.
Saludos muy dedicados
Salwa

Mrs. HADJI LIEMTHONGSAVANH,

Thank you for taking the time to write to us following your stay at the Hôtel des Cèdres.

We are happy to read that your stay went well. Thank you for choosing our establishment.

I'm looking forward to seeing you again.

Devoted greetings.

Thamara

Mrs. LEBIGRE,

Thank you for taking the time to write us a review following your stay. We are delighted to read that you enjoyed your stay in its entirety. We will take your feedback into account and share it with the entire team.

We will be delighted to welcome you again during your visit to Orléans.

Devoted greetings ,

Thamara

.

Mr GONTRAN,

Thank you very much for your very positive feedback, which testifies to your satisfaction and encourages us on a daily basis!
We hope to have the pleasure of seeing you again soon for another positive experience.
 

Yours sincerely

Thamara

Hello Mr. LUCAS,

Thank you for your feedback and compliments.

Your feedback helps us identify areas for improvement.

Our goal is always to exceed your expectations.

Hoping to have the opportunity to welcome you back and show you the positive changes we have made.

brought.

Devoted greetings

Salwa

Dear Monsieur PAVANI,

Thank you very much for your valuable comment.
It's exactly the kind of comment that motivates us to do our very best every day.
The whole team hopes to see you again very soon.

Best regards

Salwa

Mr. THOMAS

Thank you for taking the time to write to us following your stay at the Hôtel des Cèdres.

We are happy to read that your stay went well. Thank you for choosing our establishment.

I'm looking forward to seeing you again.

Devoted greetings.

Thamara

Mrs. BONGO,

Thank you for taking the time to write to us following your stay at the hotel.

We are sorry that your stay did not meet your expectations.

However, we have different categories of rooms with different amenities.

We look forward to welcoming you again and send you our best regards.

Devoted greetings

THAMARA

Mrs. GUILLARD,

Thank you for taking the time to share your experience following your stay. We are delighted to have met your expectations.

I'm looking forward to seeing you again.

Devoted greetings

Thamara

Mrs. BATIONO,

Thank you for taking the time to write to us following your stay at the Hôtel des Cèdres.

We're happy to hear that your stay went well. We'll take your feedback into account and share it with the entire team. We hope to see you again soon.

Devoted greetings.

Thamara

Mr. LEBRET,

Thank you for taking the time to share your feedback following your stay at the Hôtel des Cèdres.

We will be sure to share your feedback with our entire team. We are taking your comments into account and considering improvements to provide a better experience for our future customers.

We look forward to welcoming you again and send you our best regards.

Thamara

Mr. VALLADE,

Thank you for taking the time to write to us following your stay at the Hôtel des Cèdres.

We are happy to read that your stay went well. We take your feedback into account and will be sure to share it with the entire team.

Your satisfaction is a great reward for our staff in order to offer you an impeccable service. While waiting to welcome you again, please believe, Sir, in the expression of our best feelings.

Best regards,

Thamara

Dear Sebastian,

Thank you for this valuable comment.

We are pleased to hear that you enjoyed your stay at the Hôtel des Cèdres.

We hope to see you again soon.

Kind regards

Salwa

Hello Mr. LAPOSTOLLE,

Thank you for sharing your feedback. Your feedback helps us improve.

We are sorry that you were disappointed with the layout of your room. We have different categories of rooms and with different amenities. We always treat our customers' requests with the utmost care.

If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day.

Best regards,

Tatiana

Dear Laurent,

We thank you for this very positive feedback and we are very pleased that you are satisfied with your stay in our hotel.

We hope to see you again soon.

Yours sincerely, Tatiana

Dear Customer,

The whole team thanks you for taking the time to write us such a warm and positive comment. We are very happy to see that your stay enchanted you in its entirety. We will be delighted to welcome you again during your stay in Orléans.

And thanks again for the excellent rating.

Kind regards.

Tatiana

Dear Customer,

The entire team at Hôtel des Cèdres thanks you for taking the time to leave a comment.

We are sorry that our establishment did not meet your requirement in terms of tranquility and breakfast. Your comments help us to improve.

We hope to welcome you soon.

Best regards,

Tatiana

Hello Dear Customer,

Thank you for taking the time to share your review. Although we would have preferred your experience to have been more pleasant.

Regarding parking as indicated on our site, we also offer public parking 300m from the Hotel.

Best regard,

Tatiana

Dear Customer,

The entire team thanks you for taking the time to write us such a warm and positive review. We are very happy to see that you thoroughly enjoyed your stay. We look forward to welcoming you back during your visit to Orléans. And thank you again for the excellent rating.

Best regards.

Tatiana

Dear Customer,

We thank you for this very positive feedback and we are very pleased that you are satisfied with your stay in our hotel.

We hope to see you again soon.

Yours sincerely, Tatiana

Hello Mr. MANSUY,

Thank you for sharing your thoughts about your stay.

We are sorry that your specific request regarding bed allocation was not respected.

This does not reflect our usual level of service and we have already raised awareness among our team to ensure

to ensure that this type of situation does not happen again.

We sincerely hope that despite this, you were able to enjoy other aspects of your stay.

If you return to our establishment, do not hesitate to remind us of your preferences.

We will do our best to satisfy you.

Kind regards

Salwa

Mr. TIREAU,

We thank you for your comment following your stay at the Hôtel des Cèdres.

We are delighted that you enjoyed the comfort of the room. However, we regret that some aspects did not live up to your expectations. We will consider improvements to provide a better customer experience.

We look forward to welcoming you next time.

Kind regards

Thamara

Mr. HIBON,

The whole team thanks you for taking the time to write us such a warm and positive comment. We are very happy to see that your stay enchanted you in its entirety. Looking forward to seeing you again.

Kind regards,

Thamara

Good morning ,

Thank you very much for your positive review.

The whole team is delighted that you enjoyed your experience with us.

Hoping to see you again soon.

Kind regards

Salwa

Hello Mr. KUBINOWSKI,

Thank you for this valuable comment!

We are pleased to hear that you enjoyed your stay at the Hotel des Cèdres.

Our goal is always to exceed your expectations.

We hope to see you again soon.

Kind regards

Salwa

Dear Mr. JOUIN,

Thank you for your feedback.

The whole team is delighted to know that you enjoyed it so much.

Hoping to see you again soon

Kind regards

Salwa

Dear Mrs. Charton,

We are glad that your stay with us was pleasant and we hope to have the pleasure

to welcome you next time.

Kind regards

Salwa

Dear Francois,
 

The entire team would like to thank you for taking the time to write us such a warm and positive comment. We are delighted to see that you enjoyed your stay in its entirety. We look forward to welcoming you back to Orléans.

Best regards,

Thamara

Mr. DUVIGNAUD,

Thank you for taking the time to share your thoughts on your stay at our hotel.

We are delighted to receive your compliments and we will be sure to share them with the team.

I'm looking forward to seeing you again.

Kind regards

Thamara

Dear Mr. Domingues,

Thank you very much for your positive review.

We are glad that you enjoyed your experience with us.

We hope to see you again very soon.

Kind regards

Salwa

Dear Michiel ,

Thank you very muchfor your positive feedbacks and review regarding your stay 

at our hotel.

We are looking forward to seeing you again at the Hotel des Cèdres Orleans.

Best regrads ,

Salwa

Madam, RUIZ

We thank you for your comment following your stay at the Hôtel des Cèdres.

Thank you very much for your positive review. It is a great pleasure for us to receive your compliments. Your satisfaction is a great satisfaction and encouragement for our staff. In order to offer you an impeccable service.

We hope to see you again soon.

Kind regards

Thamara

Hello Mr. VALADE,

Thank you very much for your positive review.

We hope to see you again soon.

Kind regards

Salwa

Hello Mr. CARLE,

Thank you for taking the time to share your thoughts on your stay at our hotel.

We are delighted that you appreciated the welcome and the comfort of the room.

We regret, however, that some aspects did not meet your expectations.

Especially the soundproofing and the layout of the bathroom.

We take your feedback very seriously and are considering improvements to provide

a better experience for our future customers.

Regarding parking, we understand that this may be an inconvenience.

and are working to find solutions to facilitate access for our customers.

We hope to have the pleasure of welcoming you again soon.

Kind regards

Salwa

 Sr. BOTELLA,

Gracias por sus comentarios tras su estancia en el Hôtel des Cèdres.
Es un gran placer para nosotros recibir sus elogios.
Su satisfacción es una grata satisfacción y un gran estímulo para nuestro personal. Con el fin de ofrecerle un servicio impecable.
Estaremos encantados de recibirle de nuevo en nuestro hotel. Reciba, Sr. Botella, el testimonio de nuestra más alta consideración.

Thamara

Mrs. CHANUDET,

Thank you for your feedback following your stay. We are delighted to hear that you enjoyed our hotel. We look forward to welcoming you again.

Best regards,

Thamara

Mrs. Pascinto,

The whole team thanks you for taking the time to write us such a warm and positive comment. We are very happy to see that your stay enchanted you in its entirety. We will be delighted to welcome you again during your stay in Orléans.

We look forward to welcoming you again and send you our best regards, Madam Pascinto.

Thamara

Monsieur Gross,

 Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'hôtel des cèdres.

Nous sommes désolés que le service et la prestation n’aient pas été du tout été à la hauteur de votre attente, Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services.

De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.

Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Thamara
 

Dear Nigel,

Thank you for your review of our hotel. 

We look forward to welcoming you again.

Best regards,

Tatiana

Hallo Germaine,

Het hele team wil je bedanken dat je de tijd hebt genomen om ons zo'n warm en positief commentaar te schrijven. Het verheugt ons te zien dat u van uw verblijf heeft genoten. We kijken ernaar uit u weer te mogen verwelkomen in Orléans!

Hoogachtend,
Tatiana

Dear Jacques,

The whole team thanks you for taking the time to share your comment. We are happy to read that you were satisfied with your stay. We look forward to welcoming you soon.

Best regards,

Tatiana

Liebe Ulrike!

Vielen Dank für Ihr sehr positives Feedback, das Ihre Zufriedenheit bezeugt und uns in unserer täglichen Arbeit bestärkt! Wir hoffen, dass wir Sie bald wiedersehen werden, um eine weitere positive Erfahrung zu machen. 

Herzlichst,

Das Team von L'HÔTEL DES CÈDRES

Geachte Johannes,

Het hele team wil u bedanken dat u de tijd heeft genomen om uw opmerking te delen. We zijn verheugd te lezen dat u tevreden was met uw verblijf. We kijken ernaar uit u binnenkort te mogen verwelkomen. 

Met vriendelijke groet,

Tatiana

Dear Harry,

Thank you for your review of our hotel.

We look forward to welcoming you again.

Best regards,

Tatiana

Dear Amy,

Thank you for your kind words and we look forward to seeing you again.

Best regards,

Tatiana

Mr DESPOINA MICHAILIDOU ,Thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, as they help us to improve our services on a daily basis. Customer satisfaction is our top priority. If you give us the opportunity to regain your trust, we will be delighted to offer you the very best that our customers enjoy every day. Yours sincerely

 Thamara

Madame Mazeau, 

Toute l'équipe vous remercie d'avoir pris le temps de nous écrire un commentaire si chaleureux et positif. Nous sommes très heureux de voir que votre séjour vous a enchanté dans son intégralité. Nous serons ravis de pouvoir vous accueillir une nouvelle fois lors de votre passage. Salutations dévouées

 Thamara

Signor Antonio, 

La ringraziamo per averci scritto dopo il Suo soggiorno. Ci dispiace che non sia rimasto completamente soddisfatto del suo soggiorno. Comprendiamo che la mancanza di aria condizionata in camera possa essere stata un inconveniente. Ci scusiamo per questo e prendiamo nota dei vostri commenti perché ci aiutano a migliorare i nostri servizi ogni giorno. La soddisfazione dei clienti è la nostra priorità. Saremo lieti di accogliervi nuovamente a Orléans. Cordiali saluti, Thamara

Dear Philippe,

Thank you for your positive review.

This is exactly the kind of feedback that motivates us, every day, to give our best.

Hoping to see you again soon

Kind regards

Salwa

Hello Emilie,

The whole team thanks you for your detailed review.

We are glad that you appreciated the welcome from our staff as well as

our location.

We will take measures to prevent mosquitoes from disturbing

your sleep.

Hoping to have the opportunity to provide you with an improved experience during your

next visit.

Kind regards

Salwa

Dear Marius ,

Thank you for your kind words !

We are delighted to hear that you enjoyed our location and friendly reception.

We look forward to welcoming you back in the future.

Best regards

Salwa

Hello Solenne,

We appreciate your detailed feedback on your stay. We are delighted that you rated the staff, decoration and ambiance of our hotel as positive points. We understand that the lack of air conditioning in the room may have been an inconvenience. We apologize for these inconveniences and take note of your comments. We hope to have the opportunity to welcome you again and offer you an even better experience.

Best regards,

Tatiana

Salve caro Salvatore, 

Grazie per la sua recensione sul nostro hotel. 
Siamo lieti di sapere che avete apprezzato il nostro hotel.
Saremo lieti di accogliervi nuovamente. 

Cordiali saluti, 

Tatiana

Hello Dear Guest,
The entire team would like to thank you for taking the time to share your 
feedback. 

We are pleased to read that you were satisfied with 
your stay. 

We look forward to welcoming you soon. 

Best regards,

Tatiana

Dear PETER ,

Thank you very much for your positive feedbacks and review regarding your stay 

at our hotel.

We look forward to welcoming you again soon.

Best regards,

Salwa

Dear Mrs CORNWELL,

We thank you for your positive feedback.

We are delighted that you are satisfied with our welcome and the information

provided upon your arrival.

The whole team hopes to welcome you again.

Devoted greetings

Salwa

Dear KIRSTEN ,

We thank you for your kind words.

We are delighted to hear that you enjoyed our location and friendly reception.

We look forward to welcoming you back at our Hotel.

Best regards

Salwa

Hello Mr. ROCK,

The entire team thanks you for your positive review.

We are happy that you appreciated our welcome and our location.

We take note of your comment on the size of the bathroom and we are working to improve this point.

Devoted greetings

Salwa

Dear Mr PETIT,

Thank you very much for your excellent feedback!

We are very happy to see that you enjoyed your stay in its entirety.

We will be delighted to welcome you again during your visit to Orléans.

Devoted greetings

Salwa

Hello Mrs FRAICHARD,

We are sorry to learn that your stay did not meet your expectations.

Your feedback is important to us and helps us improve.

We hope to have the opportunity to provide you with a better experience in the future.

Devoted greetings

Salwa

Hello Mrs ASKIN,

The entire team thanks you for your glowing review.

We are delighted to have met your expectations.

Your satisfaction is our priority.

Looking forward to welcoming you again.

best regard

Salwa

Cher CORENTIN,

Nous vous remercions pour votre retour.

Nous prenons en compte vos remarques concernant le matelas et la douche.

Nous nous efforçons constamment d'améliorer le confort de nos chambres et espérons vous offrir une meilleure expérience lors de votre prochain séjour.

Salutations dévouées

Salwa

Dear Michelle,

We warmly thank you for all your compliments. We are delighted that you appreciated the friendliness of the staff.

We look forward to welcoming you soon.

Best regard,

Tatiana

Dear Anne,

Thank you for your appreciation following your stay with us.
We are delighted to learn that you enjoyed our hotel.

Looking forward to welcoming you again.

Best regards,
Tatiana

Cher Client,

Nous sommes très heureux de lire que nous étions à la hauteur de vos attente. Merci infiniment pour cette belle note. 

Au plaisir de vous recevoir à nouveau!

Bien cordialement,

Tatiana

Geachte Mario,

We will gladly give you positive feedback and you will receive positive feedback from us at our hotel. We hope that we will be happy with you.

Met vriendelijke groet,
Tatiana

Dear Kevin,

The entire team would like to thank you for taking the time to write us such a warm and positive comment. We are delighted that you enjoyed your stay in its entirety.

We look forward to welcoming you back to Orleans. And thank you again for your excellent rating.

Best regards,

Tatiana

Dear Customer,

The whole team thanks you for this very good feedback that you took care to share. Your feedback helps us improve. We hope to have the pleasure of welcoming you again to the Hôtel des Cèdres.

Dedicated greetings,

Tatiana

Dear Customer,

Thank you for expressing yourself following your stay in our establishment. We are sorry to see that some of our services did not satisfy you. We look forward to welcoming you again during your next visit to Orléans.

Devoted greetings

Tatiana

Dear Customer,

We thank you for this positive and encouraging review of our establishment. We are delighted that the discovery of our establishment has brought you complete satisfaction. We are delighted that you appreciated the friendliness and kindness of our team. We hope to have the pleasure of welcoming you soon.

Kind regards, Tatiana

Dear Customer,

The entire Hôtel des Cèdres team thanks you for taking the time to share your comment. We take note of your comments regarding insulation.

Looking forward to welcoming you again. Remaining at your disposal.

Best regards,

Tatiana

Hello Jean-Yves,

The entire team thanks you for taking the time to write us such a warm and positive comment. We are very happy to see that you enjoyed your stay in its entirety. We will be delighted to be able to welcome you again during your visit to Orléans. And thank you again for the excellent rating.

Dedicated greetings.

Tatiana

Dear Customer,

The entire Hôtel des Cèdres team thanks you for taking the time to leave a comment. We are sorry that our establishment did not meet your requirement in terms of tranquility. Your feedback helps us improve.

We hope to see you soon.

Dedicated greetings,

Tatiana

Dear Customer,

Thank you for taking a moment to write to us about your feelings following your stay with us. Thank you very much for all the compliments.

Looking forward to welcoming you again.

Yours sincerely,

Tatiana

Hello Mr. PENEAU,

You presented yourself at the hotel reception on Saturday afternoon asking for some information; parking city map etc...

The receptionist wanted to check in with you but you didn't want to, pretending that you would have come back later.

On the reservation confirmation, it is clearly indicated that cancellations without charge are made before 48 hours, after which it is charged.

We have no proof specifying the hospitalization, so the person did their job.

This did not deserve the insults by phone and email.

For information, cancellation deadlines are the same on BOOKING.

We listen to our customers when necessary and know how to take action.

Given your rude and insulting behavior this will not be the case and we strongly recommend that you change your behavior otherwise we will be obliged to file a complaint against you.

Sincerely,

Dorothée ARTHUS

Direction

Dear Mme BOLT,

Thank you for your comment.
The satisfaction of our customers is our priority and we take into account all the remarks of in order to improve our services.

We would be delighted to welcome you on your next stay in Orleans .
 

Best regards ,

Dorothée

Hello Mrs MATHE,

We thank you very much for your warm and motivating comment for the entire team.

We would be delighted to welcome you during your next visit to Orléans.

Dedicated greetings,

Dorothy

Hello Mr ROUSSEAU,

We have read your message and we understand your dissatisfaction.

You can take the time to read reviews from other customers detailing the cleanliness of the establishment as well as numerous comments on the quality of our welcome.

However, we were contacted by several rooms during your stay in order to

let us know about the noise coming from your room after 10 p.m.

In any case for a member of your family, the intervention of the receptionist on duty was a failure, we had to intervene around 11:30 p.m. to restore silence and apologize to the other tenants.

We are used to welcoming families with children because we have several family rooms and we have never had to deal with this kind of behavior and such lack of respect.

I therefore understand that our establishment does not suit you and I inform you that no reservation with us will be granted to you in the future for the peace of mind of our customers.

Sincerely

Mrs ARTHUS

Direction

Hello Mrs DEBELLE,

It is with great satisfaction that we read your comment.

We warmly thank you for taking the time to share your satisfaction.

We would be delighted to welcome you again during your next stay in Orléans.

Dedicated greetings,

Dorothy

Ms ROUSSEAU,

We are scandalized to read your comment.

Knowing that I had to intervene after 11:30 p.m. to calm down the other customers at whom you yelled.

The intervention of the receptionist on duty did nothing and in fact you showed a lack of respect for her.

How can we allow ourselves to judge an establishment when we are at the origin of the problem!

Fortunately that evening, we had regular customers who knew us and did not understand your insolent behavior.

Please note, Ms. ROUSSEAU, that many customers stay at the hotel with their families.

Well-behaved children do not make noise and respect other tenants but just lead by example.

It is therefore clear that our hotel does not suit you and you will understand that we will no longer record reservations from you for the peace of mind of our customers.

Sincerely ,

Dorothée ARTHUS

Direction

Dear MR PRETTY
 

The entire team would like to thank you for taking the time to write us such a warm and positive comment.

We look forward to welcoming you back to Orleans.

Bests regards ,

Dorothée

Hello Mr DEMEFFE,

The entire Hôtel des Cèdres team thanks you for taking the time to share your satisfaction.

The well-being of our customers is our priority and we are delighted to read this comment which is so motivating for us.

I'm looking forward to seeing you again .

Dedicated greetings,

Dorothy

Sehr geehrter Herr
Wir freuen uns sehr über Ihren Kommentar, den ich mit dem gesamten Team teilen werde.

Wir danken Ihnen herzlich dafür, dass Sie sich die Zeit genommen haben, Ihre Zufriedenheit mit uns zu teilen.

Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt in Orléans wieder begrüßen zu dürfen.

Mit freundlichen Grüßen ,
Dorothée

Hello Mr. AUDRAS,

The whole team thanks you for your good comments.

We hope to see you again soon in our establishment.

Devoted greetings

Dorothy

Hello Mr ROBYN,

The entire team thanks you for taking the time to write us this comment.

We are sorry to learn that you were disappointed with the layout of the room and the wait at breakfast.

We take all comments into consideration in order to improve our service.

We have several types of rooms with different facilities to satisfy you as best as possible and we would be delighted to offer them to you during your next visit to Orléans.

Devoted greetings

Dorothy

Hello Mr VANEL,

We thank you very much for taking the time to write this comment.

The satisfaction of our customers is our priority and I will not fail to share your message with the entire team.

We look forward to welcoming you during our next visit to Orléans.

Dedicated greetings,

Dorothy

Hello Mrs FUHRY,

The whole team thanks you for your good comments.

We hope to see you again soon in our establishment.

Devoted greetings

Salwa