Logis Hôtel Volcan Sancy

Very decent hotel room, nothing to say. Value for money for breakfast and restaurant, we were disappointed. Quality of welcome nothing more. In addition, the manager did not credit the points on my card;

A personalized invoice would be great, rather than a simple ticket!

I was very disappointed with the service as a whole. For a stopover price of 123 euros, compared to many other hotel accommodations I go to, there is a lack of service, cleanliness outside, little or no maintenance. To access my room, you walk on damaged wooden slats, it is. Dangerous. The room as a whole is pretty but the first thing I do when I enter is get rid of a woodlouse. Really disappointed. I don't think I'll be back. Kind regards

Despite the efforts of the young manager, this hotel does not meet the expected services for a 3-star establishment. The quality of the room and especially the dilapidated state of the bed, the very bad smell did not allow us to have a great experience as a customer. We question the cuisine highlighted for its local products but very poorly prepared. The manager is clearly offended by our remarks to lock himself in a negative attitude and justify not having asked him when it is normal to expect a service that lives up to expectations without having to systematically complain.

Sous le toit il était difficile de se mettre debout dans la douche et la "porte" entre la chambre et la salle de bain n'était qu'un rideau.
Nous avons apprécié le diner et le service de l'unique collaborateur de l'hôtel

Very pleasant accommodation even if it was a little warm in the room. Not very noisy despite the location close to a roundabout. A bar for hanging towels near the shower would have been welcome.

Ideally located hotel and good value for money

RAS. This is not our first night in this hotel.

Very nice hotel: impeccable and spacious accommodation. Delicious restaurant and breakfast. Pleasant welcome. I recommend.

Lack of air conditioning for summer, staircase and exterior corridor for access to rooms in poor condition. No mosquito net. Difficult to open front door. But the welcome was very friendly.

Well located, good hotel service.

Very clean and quiet apart from the TV which is really very small, everything was perfect.

We had a great night at this hotel. The place is peaceful and close to Clermont Ferrand. Perfect breakfast.

Correct set

Good welcome. Decent breakfast. Good bedding.

Very spacious room. Bathroom with open shower not practical for us, the floor wet and slippery.

Very clean and very functional accommodation! THANKS.

Nice place. Serviceminded crew. Good information. Really good dinner at night. Local ingredienses. 😋😋😋
The breakfast was a typical french one. Some teally good cheeses, some really good ham, yoghurt, äggs, scrambled eggs and more. We liked it a lot.
Anders & Inger Sweden

Have a good stay. The only downside is the time to get hot water in bedroom 1.

The triple room is great for a family, plus we came with our dog so everyone was happy. The “multitasking” young man on our first evening was really very professional. He was helped the next day by a nice young man too. The bedding can be a little hard. We will come back with pleasure.

Quiet, welcoming hotel. Pleasantly friendly staff. Very pleasant restaurant.

Near Puy-de-Dôme, a nice, very quiet hotel and a very good restaurant. And above all a very nice team!

Very nice room, delicious meal at the restaurant with local products

Very nice room for 4. Pleasant quiet and comfortable. I recommend

Spacious room, good restaurant. Perfect for a stopover on the loop of the domes!

Reserved room which does not correspond at all to those in photos on the site (no half-timbering, completely tasteless decoration, noisy because of a common staircase, tv placed as it is on a desk, bedroom door not lightproof so in the cold, mattress not very "qualitative" On the other hand, breakfast with very good local products, served in a pleasant room.

Lovely and very professional staff.

Unfortunately, the Hotel is located near a roundabout where busy roads lead, even at night. So sleeping peacefully is not possible with open windows. Staff (young) is very friendly. The quality of the food in the restaurant needs to be worked on.

Great welcome by the team, very comfortable and large room. The dinner was delicious and the breakfast is varied, very good! We would have liked to stay longer :-)

Very welcoming and friendly staff. We appreciated their availability and their adaptability (schedules and catering). The room is well decorated and comfortable. A point of improvement can be envisaged concerning sustainable development: hot water takes a long time to reach the tap, which generates "wastage" of water.

Hotel and restaurant very good and clean Comfortable bedding

Second stay in this establishment and always a great pleasure. The manager, a very pleasant young man, smiling and taking care of his customers. I note, however, only one small downside (my room was at the end of the line) to have hot water, you have to let it run for a very long time; as a fervent green... that I am, I ended up giving it up and having a fresh wash. I did not have this concern during my previous stay, in another room.

helpfull staff and a nice stay, with a good breakfast.