Logis Hôtel Sully le Château
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The must-haves
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![logo RSE]()
Sustainable stay :10/10 -
WIFIFree
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Private ParkingFree
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Air conditioning
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Breakfast - From 15.45 USD to 17.16 USD/Pers
Your stay at the Logis Hôtel Sully le Château
Logis comfort and quality at the best price
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Services
Parking & Transport
Equipments
Multimedia
Accessibility
Accepted means of payment
Sustainable stay
Business and events
Family
Breakfast
Schedules
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Practical information
Monday:00:01-23:59
Tuesday:00:01-23:59
Wednesday:00:01-23:59
Thursday:00:01-23:59
Friday:00:01-23:59
Saturday:00:01-23:59
Sunday:00:01-23:59
Arrival from 16:00, Departure at 11:00
Hotel contact
See the telephone number 00 33 2 38 36 24 44
See the hotel's email cmVzYUBzdWxseWxlY2hhdGVhdS5jb20=
ANCV : please contact the hotel to check which holiday vouchers are accepted (Classic, Connect or both).
Reviews
Total / general mark
Recommendation
8/10Total / general mark
8/10Reception and service
8.8/10Accommodation
7.8/10Value for money
7.9/10Cleanliness
8.6/10Breakfast
8.8/10'All reviews have been written by guests who have stayed at our properties'
The hotel is very well located and easily accessible. There's ample parking. The welcome was friendly and welcoming. The room was lovely, with a view of Sully Castle. The bedding was impeccable, and there was an extra-large TV. The bathroom was fully equipped with thick, fluffy towels. Breakfast was up to standard for a Logis hotel: fresh, high-quality, and plentiful. Highly recommended.
The room was unfinished, there was no bedside table, and the bed was too close to the wall – you shouldn't be overweight or disabled to sleep in it. Plus, the light was on all night with the sign, and there wasn't even a view of the beautiful castle. The bathroom was barely clean; you shouldn't be a clean freak.
Everything was perfect, thank you!
That's fine. Very pleasant staff
The heating problem was quickly resolved; however, the thermostat needs to be turned up quite high. A shame for a hotel that claims to be eco-friendly.
Very beautiful building. Very well located opposite the castle!
The rooms are far too small!
I think there's a problem with their heating; I was cold again. The first night, the receptionist brought me a space heater to warm up the room, but the second night it had been taken away, and I was cold again.
Good morning,
Thank you for your feedback. We're sorry you experienced any discomfort during your stay. Please note that your room was heated to 21 degrees Celsius, a comfortable temperature for most of our guests. That's why the supplemental heating was removed on the second night, as 21°C is generally not considered cold. 😉
We hope that despite this minor inconvenience, you were able to enjoy the charm of the Château de Sully-Sur-Loire.
We look forward to welcoming you again, perhaps with an extra blanket this time!
The team at the Logis Hôtel Sully le château
Very warm welcome, excellent meal, very generous and high-quality breakfast, very good value for money
Thank you so much for your feedback!
We are delighted that the welcome, the meal, and the breakfast met your expectations. 😊
Your satisfaction and positive feedback are very gratifying and motivate our entire team.
We look forward to welcoming you back to the Logis Hôtel Sully Le Château!
Excellent value for money for a quiet and well-located hotel.
Thank you so much for your feedback. We are delighted that you appreciated the hotel's peaceful atmosphere, its location, and its excellent value for money. We look forward to welcoming you back to the Logis Hôtel Sully Le Château.
Room in the small attic annex, I often had my head to one side, even in the shower.
Thank you for sharing your feedback. We are sorry that the attic layout of the room in the annex may have resulted in a lack of comfort, particularly in terms of ceiling height. This type of room is part of the charm of our building, but we understand that it may not suit all travelers. For your next stay, please do not hesitate to let us know: we will do our best to offer you a room more suited to your needs, subject to availability.
Bathroom a little narrow
Pas terrible
View the hotel's answerNous sommes navrés que votre séjour n’ait pas répondu à vos attentes.
Nous faisons toujours de notre mieux pour satisfaire nos clients, même si, bien sûr, il est difficile de plaire à tout le monde.
Nous restons à votre écoute si vous souhaitez partager plus en détail vos remarques afin de continuer à nous améliorer.
Bien cordialement,
L’équipe du Logis Hôtel Sully le Château
Really a very good time spent, which unfortunately was too short, given the quality of service.
Thank you so much for your lovely message! We are delighted that you enjoyed your stay, even if it was too short.
The entire team hopes to have the pleasure of welcoming you for a longer stay during your next visit to Saint-Père-sur-Loire.
See you soon at the Logis Hôtel Sully le Château!
Duvet too warm for the season
Thank you for your feedback. We're sorry to hear that you found the duvet too warm for the season.
Please note that our reception is available 24/7: if you had reported this issue to us, we could have indicated the presence of a lighter blanket in the wardrobe, or provided you with another one immediately.
Don't hesitate to contact our team during your next stay; we are always here to help you have the most comfortable time possible.
Best regards,
The Logis Hôtel Sully le Château team
Location is very good - walking distance to amenities and attractions
Our room was in a separate building to the hotel and was very dated and we were disappointed not to be in the main building.
Thank you for sharing your feedback. We’re pleased you appreciated our convenient location close to local amenities and attractions.
Regarding your room, we’d like to point out that your reservation was made directly through our official website, where the location and type of room, including the fact that it is in an annex building, are clearly stated. This setup allows us to offer different room categories at various price points.
We’re sorry to hear that this did not meet your expectations, and we encourage you to contact us directly for any future stays, we’ll be happy to help you choose the room that best suits your preferences.
Kind regards,
The team at Logis Hôtel Sully le Château
Loyal customers since 2008, we love staying at this establishment which hasn't aged a day. The hotel has certainly remained in its original state, but that's what makes it charming. The bedding is very comfortable. However, the only small downside is that there isn't enough space to hang up towels when the room is occupied by 2 people. The breakfast is generous, but it's a shame that there are no more fresh eggs. Its location, close to the castle, is a definite plus. The entire team is friendly and attentive to the needs of its guests. Looking forward to next year for another stay!
A huge thank you for your loyalty since 2008 and for this very positive feedback! It is always a pleasure to welcome you, and your words go straight to our hearts.
You have perfectly captured the spirit of our establishment: a place that has remained authentic, with its original charm, while ensuring the comfort of our guests, particularly with quality bedding.
Thank you also for your constructive feedback regarding the space for hanging napkins and fresh eggs at breakfast. We will take note of this to continue improving your experience.
The whole team is already looking forward to seeing you again next year for another stay in Saint-Père-sur-Loire, opposite the château.
See you soon,
The Logis Hôtel Sully le Château team
The hotel is somewhat dated but more than adequate. My room was next to the breakfast room, so the noise from chairs and other things was annoying. The soundproofing was very average.
Thank you for taking the time to share your feedback. We are delighted that you found the hotel to be generally satisfactory, although we regret that the morning noise disrupted your comfort.
It is true that some rooms near the breakfast room may be less quiet depending on the activity. We take note of your comment about the soundproofing and will see what can be improved. Please do not hesitate to let us know if you would prefer a quieter room during your next stay.
Hoping to have the pleasure of welcoming you again,
Best regards,
The Logis Hôtel Sully le Château team
The manager of this hotel is to be avoided. This person wants us to pay for breakfasts that we never had. I did not pay for them because I did not have them. No apology from her for this error by her waitress because a customer gave the room number which is not his and ours. The least we can do is an excuse and not a recommendation to go find another hotel because we are not happy. I have never seen this in 35 years of traveling, I am a salesperson.
We regret your dissatisfaction and would like to objectively reiterate the facts.
A breakfast charge was mistakenly recorded on your room due to confusion caused by another guest providing your number. As soon as you disputed this charge, it was not applied. You were never charged for any uneaten breakfast, and there was never any attempt to force you to pay.
We took the time to listen to you and clarify the situation on site. You fail to mention that during each of your stays, complaints are made, sometimes aggressively, towards our staff.
We place great importance on hospitality and mutual respect. We regret that our establishment clearly does not meet your expectations, and it is indeed preferable, under these conditions, to direct you to a hotel that suits you better.
Sincerely,
The management of the Logis Hôtel Sully le Château
You should know that if you choose the low rate, you'll be allocated a room in an annex located in the roundabout. So we decided to pay extra to get a room in the hotel building.
Thank you for your feedback. We understand your concern regarding the location of some of our rooms.
You made your reservation directly on our website, where we clearly specify the location of the annex rooms and the price difference. This allows everyone to transparently choose the accommodation that best suits their needs.
We are nevertheless delighted that you were able to opt for a room in the main building and hope that you had a pleasant stay there.
Do not hesitate to contact us directly during your next visit, we will be happy to guide you towards the solution best suited to your needs.
Best regards,
The Logis Hôtel Sully le Château team
Very good bed, clean room and friendly staff.
Perfect for a weekend of a one night stay
Hello,
Many thanks for your comment! We are delighted that you appreciated the comfort of the bedding, the cleanliness of the room and the warm welcome from our team. Your satisfaction is our greatest reward.
We look forward to welcoming you back for your next stay, whether for a night or a full weekend!
Yours sincerely
The Logis Hôtel Sully le Château team
Stay in annex Very attic room, 6 m2 Carez law I would say Wifi that does not work, after authentication no connection on 3 devices Air conditioning that only ventilates, it was very hot, main reason for the bad rating Housekeeper who comes to knock on the door in the morning Bathroom door that creaks which wakes you up at night Alibi desk with chair attached to the bed unusable Bathroom lamp timer to be reviewed Shower glass poorly fixed Request for credit card imprint when payment already made online
Thank you for taking the time to share your experience at the Logis Hôtel Sully le Château. We are sorry to hear that your stay in the annex did not fully meet your expectations. Your comments regarding the room, amenities, and comfort have been shared with our team, as they help us improve the quality of our services. However, we are pleased that you chose our establishment, ideally located a stone's throw from the Château de Sully-sur-Loire and the Loire River, perfect for a stopover in the Loire Valley. We hope to have the opportunity to welcome you again to offer you a more enjoyable experience.
For a stopover on the Scandibérique route, it was good. We were on bikes and the greenway passes very close. Possibility of bike storage. We stayed in the annex. Of course, it is quite close to the road and the room is simple, the air conditioning is only a fan and the bathroom is dated. But the bedding is decent, shutters and good water pressure. Breakfast is served in a room overlooking the castle and is very complete and plentiful. The price is very reasonable. It is not luxury but the location is perfect, allowing us to walk to the center of Sully and set off by bike directly. A stop that corresponded to our budget and our priority cycling!
Thank you for taking the time to share your feedback on your stay at the Logis Hôtel Sully le Château.
We are delighted that our location in the heart of Sully-sur-Loire, in the immediate vicinity of the Scandibérique and the greenway, made your cycling stopover easier.
Your comments regarding the room and bathroom are valuable and help us improve our services.
We are happy that you enjoyed the bedding, the generous breakfast with a view of the castle, as well as our bicycle garage.
We look forward to welcoming you back on your next cycling trip to the Loire Valley.
Sincerely,
The Logis Hôtel Sully Le Château team
A very well-located hotel for a visit to the Château de Sully-sur-Loire, the Abbey of St Benoît-sur-Loire, and the Oratory of Germigny-des-Prés. View of the Château de Sully-sur-Loire while having breakfast.
Good morning,
Thank you for sharing your experience.
I'm looking forward to seeing you again
Sincerely,
The team at the Logis Hôtel Sully Le Château in Saint-Père-sur-Loire
The setting is very good, the welcome too, but the disappointment comes from the quality of the room. Peeling paint, cobwebs everywhere, the shower reminds me of those we find at Brico Dépôt in terms of quality and certain materials such as the towel rack, to name just this one, is pink and plastic like in a certain era!! I find this a shame because the name and the setting of this establishment deserve, in my opinion, more quality in the choice of materials and maintenance.
Good morning,
Thank you for taking the time to share your impressions following your stay at the Logis Hôtel Sully le Château.
We are pleased that you enjoyed the setting and the welcome at our establishment located a stone's throw from the Château de Sully-sur-Loire, in the heart of the Loire Valley.
We take note of your comments regarding the room and maintenance: your feedback helps us improve the quality of our services in order to offer our guests an ever more pleasant experience.
We hope to have the pleasure of welcoming you back to our hotel-restaurant during your next visit to the Centre-Val de Loire region.
Sincerely,
The team at the Logis Hôtel Sully Le Château in Saint-Père-sur-Loire
25-day stay in a generally decent hotel. However, I wouldn't recommend the staff. Fortunately, there was a young man, Jeremy, and a few other people, but otherwise, the other half was completely unpolite, completely unfamiliar with hotel management, etc.
Good morning,
It's pretty clear that your feedback is a result of our intervention regarding your speed in the parking lot. We understand that this may have hurt your ego, but the safety of all comes before the pride of a few.
You claim that "the other half" of our team has "no knowledge of hotel management." Interesting... Do you happen to have a long career in hotel management to judge this? If not, we invite you to leave this field to those who dedicate their professionalism to it every day, and who are recognized by the vast majority of our clients.
We're glad that some of our staff members were favored by you, but denigrating the rest of the team over a safety reminder doesn't reflect the reality or the spirit of our establishment.
Sincerely,
The Management
air conditioning not up to par too hot in the room. and breakfast at 9am no brioche but at 8am too bad.
We were cycling the Loire a Velo cycle route and this hotel offers safe bicycle storage. Friendly staff allowed us to store our bikes even though we were too early for check in. The hotel has a restaurant which we used and enjoyed a very nice meal.
View the hotel's answerThank you for your feedback! We are delighted that you appreciated our secure bike storage and that our team was able to accommodate you despite your early arrival.
We’re also glad that you enjoyed the restaurant and had a wonderful time with us.
We look forward to welcoming you again for another stop on the Loire à Vélo!
Very well located hotel. Quality bedding. Good breakfast. No dinner on Friday nights and weekends, but good restaurants in Sully.
Thank you for your feedback! We are delighted that you appreciated our bedding, the quality of the breakfast and the location of the hotel.
Indeed, our restaurant is not open on Friday evenings and weekends, but we are happy to recommend good restaurants in Sully-sur-Loire.
We look forward to welcoming you again!
The quality of the wifi is not there (in the annexes), forced to share my phone connection. Also, the principle of electric charging is not good for everyone. Charging is offered by the hotel at a rate of €7 per hour (not per charge but per hour). In my case, with a plug-in hybrid vehicle, charging at a maximum of 7.5kw/h, I need 3 hours to recharge my battery for 70km of autonomy, or €21 (twice as expensive as elsewhere). On the other hand, the welcome is good, the food is ok, the bedding is good, the parking is huge and the place is quiet. There is even a bowling/billiards right next door for the most motivated.
Thank you for your detailed feedback. We've taken note of your comments regarding the quality of the Wi-Fi in the annexes and the cost of electric charging. For your information, our stations offer a power of 22 kW, which allows for faster charging depending on the type of vehicle. Your observations will nevertheless help us consider improvements for our customers.
We are delighted that you appreciated the welcome, the bedding, the catering, the calm of the hotel as well as our facilities and the parking.
We look forward to welcoming you again for an ever-enjoyable stay!
I asked to change rooms because it was on the ground floor. I was assigned one upstairs. The first two nights I had mosquito bites. There is still water next to the accommodations where I was staying. Otherwise, my stay went very well. Thank you.
Thank you for your feedback. We are delighted that your stay went well overall and that we were able to accommodate your room change request.
We acknowledge the inconveniences associated with mosquitoes and the proximity of water. Unfortunately, sleeping with the window open can sometimes attract these unexpected visitors, but we will do our best to improve the comfort of our guests during their next stay.
We look forward to welcoming you again!
I had good feedback because it was for my guests.
Thank you so much for your feedback! We are delighted that your guests enjoyed their stay and that everything went well. It will be a pleasure to welcome you and your loved ones again.
For the price, you shouldn't expect miracles. It's okay, nothing more.
Thank you for your feedback. We are glad that you found your stay satisfactory. We strive to offer good value for money to our guests, although we know that perfection is not always possible.
Perfect!!! Don't look in Sully! This is the hotel you need to book.
Thank you very much for your enthusiasm! We are delighted that your stay was perfect and that you recommend our hotel.
We look forward to welcoming you again very soon!
A great team that takes great care of its customers and is very professional. A big thank you to you. We will be back.
Thank you so much for your message! We are delighted that our team was able to make your stay enjoyable and that you appreciated their professionalism.
It will be a pleasure to welcome you again on your next visit!
A top stay, an extremely warm welcome, the kindness of all the staff, the quality of the bedding, we had the room with balcony and view of the castle following my request to the hotel for my partner's birthday. We will come back with pleasure ❤️❤️❤️
Thank you so much for such positive feedback!
We are delighted that you appreciated the welcome from our team, the room with balcony and the view of the Château de Sully-Sur-Loire, as well as the comfort of the bedding.
We look forward to welcoming you back for a future stay, and we'll pass on your compliments to the entire team. ❤️
I don't understand some of the negative reviews that worried me, but I booked this hotel following another reservation made by a member of my family whom we were joining. It's certainly not a charming hotel, but the staff were welcoming, available to accommodate our electric bikes in a secure place, the breakfast was perfect, varied and good. The room was clean.
Good morning,
Thank you very much for your positive feedback. We are delighted that you appreciated our team's welcome, the safety of your bikes, and the quality of the breakfast.
We are glad that your stay went well and that you found the room clean and comfortable. As for the negative reviews that we sometimes read, we have to admit that we can't please everyone...
Your feedback encourages us to continue providing the best possible service to our customers.
We look forward to welcoming you again!
We come here every year at this time to celebrate the birthday of our granddaughter who lives near Sully. The staff is very friendly and attentive. The bedding is comfortable, the bathroom a little small, but not a problem for us! Breakfast room with a magnificent view of the castle of Sully.
Good morning,
Thank you very much for your loyalty and for this very positive feedback! We are delighted that you appreciate the comfort of our rooms, the welcome from our team and the view of the Château de Sully-Sur-Loire from the breakfast room.
We take note of your comment regarding the bathroom and will continue to improve the comfort of our facilities.
We look forward to welcoming you back to celebrate more wonderful family moments!
The Logis Hotel Sully Le Château team
Old decor
A "deluxe" room because it has a view of the castle but does not justify a price of €100 for 16 m2 with a very dirty window opening and an old bathroom hidden by new tiles: damaged bathtub enamel and limescaled toilet with worn seat.
Good morning,
Thank you for taking the time to share your experience. We are delighted that you enjoyed the view of the Château de Sully-sur-Loire from our superior rooms.
We take note of your comments regarding the size of the room, the condition of the bathroom, the cleanliness of the window, and the wear and tear of certain equipment. Your observations are valuable and will be passed on to our team to improve the comfort and maintenance of our rooms.
We would also like to point out that since your reservation was made via Booking.com, the rates on this platform include a commission of 15 to 20% compared to our direct rate, which may explain the perceived difference.
We hope to have the opportunity to welcome you again in better conditions.
Sincerely,
The Logis Hôtel Sully Le Château team
Hello, We were there for a wedding ... So we do not question your welcome on arrival or your rooms for that matter. But we do question it and we will not let it pass at this price it is shameful. In the morning already your team this Sunday no politeness and not a smile it is 9:15 we head towards the breakfast which you charge 14 euros 50 per person ... Nothing left and the buffet almost empty (no butter more or very little jam and 2 croissants not even fruit juice and a few pieces of bread.) you sold me your breakfasts as exceptional especially at this price, and I am ashamed in front of my wedding guests who left with empty stomachs .... So I will come and see you because I am from Sully. My family and friends should have crossed the bridge at this price.
Good morning,
We thank you for taking the time to share your feedback with us and are sincerely sorry that breakfast did not live up to your expectations.
We fully understand your frustration and regret the lack of replenishment and the perceived lackluster welcome that morning. We will immediately take stock with our team to ensure this situation does not recur, and review the organization of our breakfast service to ensure that all our guests can fully enjoy their meal, regardless of their arrival time.
We hope to have the opportunity to discuss with you and find a solution that will satisfy you, and thank you for your honesty which allows us to improve.
Sincerely,
The Logis Hôtel Sully Le Château team
Good value for money, view of the castle at breakfast, nice
Good morning,
Thank you very much for your feedback! We are delighted that you enjoyed the value for money and the view of the Château de Sully-Sur-Loire during breakfast.
We look forward to welcoming you again for a pleasant stay!
Sincerely,
The Logis Hôtel Sully Le Château team
Wallpaper buckling off the wall. Garbage from previous guest under the bed. Breakfast was pretty good.
View the hotel's answerThank you for taking the time to share your experience. We're glad you enjoyed our breakfast.
We apologize for the condition of the room on your arrival. Your comments about the wallpaper and the cleaning have been passed on to our team in order to improve our standards and prevent this from happening again.
We look forward to welcoming you back in even better conditions.
I highly recommend the hotel for the quality of the breakfasts and evening meals... On the other hand, the room could do with a bit of refreshing and more modernity... The bathroom is a bit cramped... The restaurant is spotless, as is the breakfast room, which offers a view of the castle.
Thank you very much for your feedback and compliments! We are delighted that you enjoyed the quality of our breakfasts and evening meals, as well as the restaurant and the view of the Château de Sully-Sur-Loire.
We take note of your comments regarding the room and bathroom. Your observations are valuable and will be studied to improve the comfort and modernity of our rooms.
We hope to have the pleasure of welcoming you again for an even more pleasant stay.
The Logis Hôtel Sully Le Château team
The hotel is very well located along the Loire and opposite the Château de Sully-sur-Loire, accessible on foot. The staff is very friendly. The room is comfortable, but unfortunately there was dust on the blanket of one of the beds. Breakfast is nice when it is complete, which was not the case when I went there at 9 a.m., there were no more sausages, a little orange juice, no apple juice... And people who came even later had no more croissants either... It should be restocked until the end, that is 10 a.m.
Good morning,
Thank you for taking the time to share your experience. We are delighted that you appreciated our ideal location along the Loire River and opposite the Château de Sully-sur-Loire, as well as the friendliness of our staff and the comfort of your room.
We take note of your comments regarding the dust on the blanket and the restocking of breakfast items. Your observations are valuable and will be shared with our team to improve the quality and availability of the buffet throughout the service.
We hope to have the pleasure of welcoming you again for an even more pleasant stay.
Sincerely,
The Logis Hôtel Sully Le Château team
A bit far from the town, from the castle. Delivery of a refrigerated truck at 6 a.m. noisy... a topic of discussion for customers at breakfast, a shame!
Good morning,
Thank you for taking the time to share your experience. We are delighted that your stay went well overall.
We understand, however, that the distance from the city center may be a point of note. For clarification, our establishment is located only 800 meters from the center of Sully-sur-Loire and the castle, which remains very accessible on foot. Regarding the morning noise related to the delivery of the refrigerated truck, we regret the inconvenience and will do our best to better organize these deliveries in the future.
We hope to have the pleasure of welcoming you again in better conditions.
Sincerely,
The Logis Hôtel Sully Le Château team
Ich war im Zimmer 7, und da waren 3 Sachen die mir und Freund gestört haben. 1/ es sind keine Nachttischen und Lampen. Auch bei der Dusche, das innere ist sehr Rutschig sowie beim Äusseren lässt es ein wenig zu Wünschen (Morgen Türrahmen) sowie Sauberkeit zwischen der Dusche und der Mauer. Das Bett war hervorragend super zum schlafen. Danke und Entschuldigung für meine direkte durchsagen.
View the hotel's answerHallo,
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns, dass Sie das Bett bequem fanden und Ihren Schlaf genossen haben.
Wir nehmen Ihre Anmerkungen bezüglich des Fehlens von Nachttischen und Lampen sowie des Zustands und der Sauberkeit der Dusche zur Kenntnis. Ihre Kommentare sind wertvoll und werden an unser Team weitergeleitet, um unsere Leistungen zu verbessern und den Aufenthalt unserer Gäste noch angenehmer zu gestalten.
Wir danken Ihnen für Ihre Offenheit und hoffen, Sie bald wieder unter besseren Bedingungen begrüßen zu dürfen.
Mit freundlichen Grüßen,
Das Team des Logis Hôtel Sully Le Château
Very friendly, helpful staff. Great view of the castle. Very good breakfast.
View the hotel's answerHello
Thank you very much for your feedback! We are delighted that you enjoyed the welcome from our team, the superb view of the château de Sully-Sur-Loire and our breakfast buffet.
We look forward to welcoming you back for an equally enjoyable stay!
Sincerely
The Logis Hôtel Sully Le Château team
Nice & clean room . Enjoyed the dinner!
Hello
Thank you very much for your feedback! We are delighted that you found your room pleasant and clean, and that you enjoyed dinner.
We look forward to welcoming you back for an equally enjoyable stay!
Sincerely
The Logis Hôtel Sully Le Château team
Good. One drawback is the lack of a tablecloth. And the menu doesn't properly indicate which fish is being served...
Good morning,
Thank you for taking the time to share your experience. We are delighted that your stay went well.
Regarding the lack of a tablecloth, we would like to point out that our establishment offers traditional, non-gourmet dining, and that tablecloths are not part of our service criteria. We will, however, take note of your comment regarding the indication of fish on the menu, in order to avoid any confusion in the future.
We hope to have the pleasure of welcoming you again for a pleasant and friendly stay.
Sincerely,
The Logis Hôtel Sully Le Château team
Very well located hotel with a large parking lot. Friendly, smiling and always available staff.
Hello Guy,
Thank you for sharing your experience.
We are delighted to read that you appreciated the location of our establishment facing the Loire and the Château de Sully-Sur-Loire, our parking and the friendliness of our teams.
We look forward to welcoming you again.
The Logis Hôtel Sully Le Château team
As before, it was very good. The welcome was wonderful with very professional and very kind people. The room was impeccable.
Hello Bertrand,
Thank you for sharing your experience.
We are delighted to read that each time you visit our establishment you are satisfied with your stay in our establishment.
Your satisfaction is our priority
See you soon
The Logis Hôtel Sully Le Château team
Excellent 👍
Hello Medhi,
Thank you for your excellent feedback.
I'm looking forward to seeing you again
Sincerely,
The Logis Hôtel Sully Le Château team
The bowling and billiards relaxation area could be nice if the person who runs it was more pleasant and business-like.
Hello Ludovic,
Thank you for taking the time to share your feelings.
We are glad that you enjoyed our relaxation area, but we are sincerely sorry that the welcome did not fully satisfy you.
Your comment has been taken into account and will be forwarded to the person concerned in order to improve our customers' experience.
We attach great importance to the quality of service and a sense of hospitality, and we will ensure that this is further reflected in the future.
We hope to have the pleasure of welcoming you again in better conditions.
Best regards,
The Logis Hôtel Sully Le Château team
Very warm welcome and very pleasant service.
Hello Yannick,
Thank you for sharing your experience.
Looking forward to welcoming you again
Sincerely,
The team at Logis Hôtel Sully Le Château
Ras pour ce nouveau séjour
Ras pour ce séjour
Perfect
Hello Christiane,
Thank you for your feedback
See you soon!
The Sully Le Château team
Great bedding
Hello Wilfried,
Thank you for sharing your experience and your opinion regarding our bedding.
Looking forward to welcoming you again
The team at Logis Hôtel Sully Le Château
Pas de chauffage
View the hotel's answerCher Monsieur BOCQUENET,
Nous vous remercions pour votre partage d'expérience.
Il semblerait que notre chauffage soit devenu votre sujet préféré à chacun de vos séjours…
Rassurez vous, nous prenons vos remarques à cœur. Lors de votre prochain passage, nous ferons tout notre possible pour que le réglage soit parfait : ni trop chaud, ni trop froid… juste à la bonne température pour que vous soyez aussi confortable qu’un marshmallow près du feu.
En attendant, sachez que notre équipe reste à votre disposition pour tout ajustement, thermostat en main !
Au plaisir de vous accueillir à nouveau,
Cordialement,
L’équipe du Logis Hôtel Sully Le Château
Excellent stay in Sully with a memorable breakfast
We are delighted to hear that your experience lived up to your expectations… and that our breakfast made an impression!
With us, every morning is an opportunity to make your stay even more pleasant, with carefully selected products and a touch of conviviality.
We are glad that this moment was memorable for you.. after all, a good breakfast is the best start to a beautiful day!
See you soon
The team at Logis Hôtel Sully Le Château
It's a shame to arrive at a hotel without heating in the room or bathroom when the outside temperatures are quite low. While the choice offered at breakfast was perfect, I found it a shame to have lukewarm coffee in thermoses.
Hello Etienne,
Thank you for your feedback
We are delighted to read your satisfaction regarding our breakfast buffet.
However, we are sorry to read that the temperature of the coffee during your visit was not satisfactory.
We will make sure this doesn't happen again.
Looking forward to welcoming you again
The team at Logis Hôtel Sully Le Château
A little refreshment would be welcome. But the hotel is really very clean and well maintained, which takes us beyond the "retro" side. Nice view when the restaurant room, generous lunch with seasonal and local products. Attentive and caring staff.
Hello Tatiana,
Thank you for sharing your experience.
We make your satisfaction our priority
We look forward to welcoming you again during your next stay.
The team at Logis Hôtel Sully Le Château
Alright !
Hello Christophe,
Thank you for your feedback!
Looking forward to welcoming you again
The team at Logis Hôtel Sully Le Château
Welcoming professional staff. Clean room, easy check in.
View the hotel's answerHello,
Thank you for sharing your experience
We look forward to welcoming you back
The Logis Hôtel Sully Le Château team
clean efficient friendly helpful
View the hotel's answerHello,
Thank you for taking the time to share your experience with us.
I look forward to welcoming you back
The Logis Hôtel Sully Le Château team
Satisfied with the hotel but not at all with Expedia, I will never book through this site again. The hotel was not informed that a charge of €86.43 had been made on 06/25. For a night spent from 09/28/2024 to 09/29/2024 for a wedding in Les Bordes, I therefore had to look for the charge to prove to the receptionist that we had paid, now I will book the hotel directly without going through intermediaries, moreover, I will pay less
Hello Patricia,
Thank you for sharing your experience.
In fact, we advise you to book directly through the hotel in order to benefit from a more attractive rate and more flexible general sales conditions :)
Looking forward to welcoming you again
Sincerely,
The team at Logis Hôtel Sully Le Château
A desire to do well, but a lack of staff does not allow the place to be showcased. A problem that is certainly temporary.
Good morning,
Thank you for your feedback!
Indeed, our hotel and catering sector is experiencing a shortage of staff, it's a question of habit... Fortunately these periods remain temporary.
Looking forward to welcoming you again
The team at Logis Hôtel Sully Le Château
Attentive staff. Very welcoming.
Good morning,
Thanks for sharing!
Looking forward to welcoming you again
The team at Logis Hôtel Sully Le Château
The rooms were perfect, large, clean and everything was functional. The staff was welcoming.
Good morning,
Thank you for your feedback!
Looking forward to welcoming you again
The team at Logis Hôtel Sully Le Château
Spacious room with a view of the Loire, an address to remember
Good morning,
Thank you for your feedback!
Looking forward to welcoming you again
The team at Logis Hôtel Sully Le Château
One night stay, the room, the restaurant, the breakfast, everything was perfect! The staff is very welcoming! We will come back!
Good morning,
For your experience sharing!
See you soon
The team at Logis Hôtel Sully Le Château
Beautiful bedding, hotel well placed for cycling along the Loire
Hello Valerie,
Thank you for your feedback!
We would be delighted to welcome you again on a future Loire à Vélo route.
The team at Logis Hôtel Sully Le Château
Great hotel, very nice staff
Hello Nelly,
Thank you for sharing
We look forward to welcoming you again on your next visit to the region.
The team at Logis Hôtel Sully Le Château
View of the castle more expensive but above all noisier in the middle of summer.
Hello Serge,
Thank you for your feedback.
In fact, during the summer period, the Château de Sully Sur Loire organizes several events including concerts ending at 11 p.m. at the latest.
We are sorry that this event has disrupted your stay in our establishment.
We look forward to welcoming you again during the low season.
The team at Logis Hôtel Sully Le Château
Very polite service, very good cost-benefit stay
View the hotel's answerBonjour Lajos,
Merci pour votre partage d'expérience
Au plaisir de vous accueillir lors d'un troisième passage dans notre établissement
L'équipe du Logis Hôtel Sully Le Château
very spacious room with top bedding everything was perfect we will return
Hello Martine,
We are delighted to read your shared experience and would be delighted to welcome you again during a future stopover in the region.
The team at Logis Hôtel Sully Le Château
The staff is really very friendly and caring. The parking lot is large and secure. I was on an evening stopover so very good price/quality ratio
Hello Véronique,
Thank you for sharing this experience
We look forward to seeing you again during your next stay
The Logis Hotels Sully Le Château team
Accueil pénible
Mauvaise odeur dans la chambre.
Moisissures dans la salle de bain et la chambre
Extrêmement bruyant.
Restaurant ordinaire et cher avec une bavette servie en 3 petits morceaux déjà découpés pour19 €. Étrange !
Bonjour Monsieur QUINIO,
Décidément vous en avez gros sur la patate, pour laissez votre avis sur toutes les plateformes ...
Comment définissez-vous un accueil pénible ? Le fait que nous vous demandions l'heure du petit-déjeuner ? Une adresse mail ? Un numéro de carte bancaire ?
Vous avez initialement réservé une chambre économique dans notre bâtiment annexe situé à 50 mètres de la réception face au rond-point en direction d'Orléans.
Nous vous avons offert un sur classement pour une chambre supérieure dans notre bâtiment principal vous offrant une vue panoramique sur la Loire et le château de Sully sur Loire.
Lors de votre arrivée, vous avez refusé de communiquer une garantie bancaire, procédure qui est obligatoire comme indiqué sur les conditions de voyage pour les clients expedia & hotel.com.
Malgré votre refus nous vous avons exempté de cette obligation.
Après votre départ, notre service d'étage s'est rendu dans la chambre 106, chambre dans laquelle vous avez séjourné et nous avons constaté que vous avez jeté dans la poubelle de votre chambre tous les produits d'accueil à l'effigie de Logis Hôtels (bloc note, crayon, porte télécommande, etc ...)
Marque que vous salissez en agissant d'une telle manière, peut-être dû à une ancienne relation passée avec Logis Hôtels que vous avez mal digéré ?
Toutefois, nous tenons a souligner que les cosmétiques Logis Hôtels ont dû égayer votre séjour et vous mettre du baume au cœur puisque vous êtes partit avec.
En espérant que la lotion corporelle Logis Hôtels vous fasse du bien
Au plaisir de vous recevoir lors d'un prochain séjour.
A très bientôt
L'équipe du Logis Hôtels Sully Le Château
Very nice home. We stayed just one night, the room was very clean and functional. Good value for money and very nice environment
Hello Fanny,
Thank you for sharing your experience!
We would be delighted to welcome you again during your next stay
The Logis Hotels Sully Le Château team
Act-Eco : Sustainable stay
10/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
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Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
The hotel has facilities for soft transport
The hotel promotes sustainable modes of transport
The hotel has electric charging terminals
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Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving showers.
The hotel has water-saving taps.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving showers.
The hotel has water-saving taps.
The appliances using water in the hotel are sustainable for the environment.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
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The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
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Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel recycles food waste.
The hotel monitors its waste production.
The hotel has put in place waste reduction goals.
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel recycles food waste.
The hotel monitors its waste production.
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
The hotel limits non-food waste
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Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
The hotel has implemented a solution to replace the plastic welcome bottle, in order to reduce its plastic consumption
When possible, the hotel buys its non-food products locally.
The hotel uses suppliers actively engaged in sustainability for its non-food products.
The hotel does at least part of its laundry in-house.
The hotel uses environmentally friendly non-food products
The hotel uses refillable hotel amenities
The hotel uses mechanical or eco-friendly cleaning systems (microfibre, steam, etc.)
The hotel does not use disposable tableware.
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Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
The hotel has put in place additional actions to welcome guests with disabilities.
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Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel has been awarded an environmental label
The hotel has an environment policy.
The hotel has an HR policy.
The hotel has implemented anti-discrimination measures
The hotel actively promotes gender equality.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has been awarded an environmental label
The hotel has an environment policy.
The hotel has an HR policy.
The hotel has implemented anti-discrimination measures
The hotel actively promotes gender equality.
The hotel has implemented measures against all forms of exploitation or harassment.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel has specific equipment in addition to that which is mandatory to ensure the health and safety of guests.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
The hotel organises training sessions for its employees, supporting them and helping them to develop their skill sets.
Frequently asked questions about the institution Logis Hôtel Sully le Château
- Free Private Car park
- Car Electrical terminal
- Coach parking
- English
- French
With one click you can cancel from your booking confirmation email.
If not, please contact the establishment.
*Subject to the hotel's non specific booking conditions, only made from logishotels.com and within the cancellation deadlines in force.
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