Logis Hôtel Novalis
3
The must-haves
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WIFIFree
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Business Stopover
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Bar
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Breakfast 16.3 USD/Pers
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Arrival and departure Arrival from 14:00, Departure at 12:00
Your stay at the Logis Hôtel Novalis
An inviting, cocooning atmosphere
Nearby restaurant(s) recommended by your hotelier. Reduce
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Restaurant
Services
Catering
Parking & Transport
Equipments
Multimedia
Accessibility
Accepted means of payment
Business and events
Breakfast
Schedules
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Practical information
Monday:06:45 - 22:00
Tuesday:06:45 - 22:00
Wednesday:06:45 - 22:00
Thursday:06:45 - 22:00
Friday:06:45 - 22:00
Saturday:06:45 - 22:00
Sunday:06:45 - 22:00
Arrival from 14:00, Departure at 12:00
Hotel contact
See the telephone number 00 33 5 57 35 37 80
See the hotel's email Y29udGFjdEBub3ZhbGlzaG90ZWwzMy5jb20=
MOTORCYCLING
All the equipment to welcome motorcyclists: closed room & dedicated area for cleaning, advice from the hotelier on nearby garages and repair shops.
Reviews
Total / general mark
Recommendation
9.1/10Total / general mark
9.1/10Reception and service
9.3/10Accommodation
8.8/10Value for money
8.9/10Cleanliness
9.2/10Breakfast
9.1/10'All reviews have been written by guests who have stayed at our properties'
I am very satisfied with the welcome and service.
very clean, nickel
Perfect staff on arrival and departure, location of the hotel near the ring road and the A10, perfect quality/price. I recommend it.
Very warm welcome
Friendly staff, unusual room decor, very good breakfast with homemade cake
Good 👍
What can I say... Excellent... Only downside "there aren't any😜❤️". We will return. You can go there with your eyes closed. I have never been in such a nice hotel during my travels.
A very warm welcome, a hotel on a human scale, managed by people who want to please. Several relaxation areas with board games, books... We only stayed one night but we will definitely come back.
Very well located and very clean hotel. Varied, generous and delicious breakfast.
Friendly staff. Good place to stopover with a pet. Decent budget room and good enclosed grounds.
Warm welcome, relaxed but super efficient and attentive with a touch of humor that makes you forget the worries of the road.
Gewoon heel goed, prijs kwaliteit is gewoon uitstekend!
Het inchecken ging makkelijk en de dame van het hotel was zeer vriendelijk en behulpzaam, kamer was schoon en badkamer hygiëne was ook goed!
Afgesloten parkeerplaats rekenen ze niks voor en het uitchecken s’ochtends heel vroeg ging ook echt simpel!
Fantastic hotel, beautifully decorated and, above all, very clean. We were very happy to have our dog with us.
perfect for a stopover!
No hotel experience as no key to enter the room
An arrival with catastrophic care, at some point, excuses are not enough. Non-functional air conditioning. No bottled water or drinking fountain available. Tables barely cleaned, leaving the crumbs of the previous person. A room whose window overlooks the kitchen extractor and its smells... A bathroom from another time.
Very nice room with a nice atmosphere, spacious. I really appreciated it. Small note however not to change the towel every day. Normally (according to the documentation left in the bathroom) this should only be done if it is on the floor but even if I always left it hanging.
Comfortable, pleasant hotel with a perfect welcome. It's a shame there isn't a restaurant, especially since the area is a bit lacking in that respect.
Very warm welcome, very friendly staff and the room very well maintained
Impeccable...slept well and comfortable
We are always very well received and the morning cakes are very good.
Surprised when arriving late afternoon to find only one terminal to welcome me. Text messages and emails are sufficient to access the room. To improve: no possibility to request breakfast when booking online on the website. On the terminal, the choice is offered but for one person only when there were two of us. In the room, the big red air conditioning button bothered my wife when sleeping. The sockets are only on one side of the bed. Liked: the surroundings of the hotel and the original decor, the equipment of the room, spacious, the breakfast is varied. The best: the soundproofing of the room from the outside, the shower head that indicates its water consumption!
In addition, Julie is very welcoming and very professional! Nothing to say. I will come back.
A premium room on promotion, which offers unbeatable value for money on the outskirts of Bordeaux. Too bad the stopover is so expensive and no longer becomes advantageous for us, salespeople.
Perfect, welcoming and dynamic staff, spacious and well-equipped room. The shower is large. The only downside, the WC space is a bit small.
Thank you for the warm and professional welcome.
A very pleasant stop. We feel good there.
Excellent hotel, professional staff, very good location. Only small criticism for the part a bathroom a little cramped.
Great stay. Thank you for the welcome and your smiles ladies.
Very warm welcome
Heerlijke bedden, leuke hippe kamer met alle voorzieningen.
Noisy heating. No heating in the bathroom. Everything else is ok!
Another great stay. Special mention for Sandrine's welcome and kindness. Thank you. See you soon.
We are delighted with the services of this hotel. Impeccable cleanliness, comfortable bedding, warm decoration and breakfast with delicious homemade pastries (the crumble is the best!). The staff is attentive and smiling. The parking outside is secure and the spaces are large. Thank you also for the 2 Nespresso pods in the room. In summary, we feel very good and we will come back.
A very warm welcome. Very well located and cozy hotel.
Excellent welcome. Clean room. I like the water saving instructions. Original decor
Very pleasant hotel due to its decor and its very friendly staff. Spacious room and lacks nothing. Thank you ;)
cheap hotel and super comfort
Room with faded decoration Carpet in poor condition Window too narrow
Perfect
The hotel is very quiet and has very good bedding and the staff is very friendly and welcoming.
Very comfortable room. We slept very well.
friendly and professional welcome at the hotel and at the restaurant. The 'Logis spirit' is very present.
Very friendly welcome. Very large and clean room. Very well soundproofed. Perfect.
Very nice hotel, nicely decorated. Clean room with good bedding. The +: relaxation area, games and reading
Pleasant overnight stay, friendly team and very pleasant and original atmosphere.
Great hotel, great welcome, very nice and spacious room. The only problem: the air conditioning was broken....
Welcome at the top
Airco does not work. Welcome nikel!!
Very pleasant stay within industrial area near airport. Recommend this to anyone stopping off in Bordeaux for a night.
Comfortable room with secure parking for a short stopover. Very warm welcome and excellent breakfast!
Comfort and welcome
The staff is very attentive. It's really very nice!
We are becoming regulars...and we feel good in this hotel. THANKS.
Very comfortable bed. Nice staff 👍
View the hotel's answerDear Sir,
We are very grateful for your testimonial and your excellent rating!
We care about the comfort of our guests, which is why our rooms are equipped with top-quality bedding. It's a pleasure to read that you were able to enjoy a well-deserved break.
Just like our rooms, each member of our team is unique and offers a personalised welcome to make you feel at home.
Located in a peaceful setting in Gradignan, our hotel is also within easy reach of the wonders of Bordeaux and its wine-growing surroundings, and we hope you have been able to take full advantage to discover our beautiful region.
We look forward to welcoming you back.
Sandrine
Operations Manager
Logis Hotel Novalis
05 57 35 37 80
Second stay at this establishment. Very well received. Feeling like home! To make it perfect, consider improving the sound insulation of the doors in case customers lack discretion. Thank you and see you soon!
Dear Madam,
Your feeling of being "at home" corresponds perfectly to the atmosphere that we wish to convey through our human-sized establishment.
In order to achieve your complete satisfaction, we will not fail to address your comments regarding the sound insulation of our doors internally. Indeed, your observations are valuable, and allow us to optimize our services according to the expectations of our guests.
Thank you for your generous contribution. We wholeheartedly hope to have the pleasure of welcoming you a third time!
Sandrine
Operations manager
Logis Hotel Novalis
Very pleasant and tastefully decorated hotel Very comfortable bedding and large real shower! Special mention for Sandrine who is adorable and very commercial. Very good stay!
Great hotel with very nice decor, super practical for families, toys are available. The breakfast was very good
Todo correcto excepto el idioma.Solo hablan en francés y no hay posibilidad de español ni hablado ni escrito.Todas las indicaciones en francés e inglés. No me parece correcto para el servicio que tiene q prestar un hotel
View the hotel's answerDear Madam,
Thank you very much for taking the time to give us feedback on your experience with us.
Our establishment does its utmost to provide you with a clean and comfortable environment, thanks to a close-knit, rigorous and caring team.
However, we are sorry to hear that you had difficulty communicating in English. Please be assured that we are taking note of your comment to improve this point and offer a better service to our international guests.
We look forward to seeing you again for a stopover that fully meets your expectations,
Sandrine
Operations Manager
Logis Hotel Novalis
Very good rating in all respects for the Novalis hotel which we recommend 100% However, due to exceptional closure, we were relocated to Ornon County… Beautiful hotel, but lack of professionalism and involvement of the staff who make drop the bill despite the fact that we were upgraded because to get the promised deals we still had to fight… Very nice Spa area, nice buffet breakfasts but you had to ask for sugar, butter, fruit juice, cutlery … and of all the tables cleared none were cleaned, too bad… In short Novalis yes 100%, Ornon County can and must do better…
Dear Pierre,
Many thanks for your 100% recommendation of our Novalis hotel.
It is a pleasure to have made your stay a success despite a very exceptional situation.
We are sincerely sorry for the relocation which did not allow you to take full advantage of our usual services, even if Ornon County benefits from certain advantages.
We hope to have the opportunity to welcome you again so that you can fully enjoy our establishment with complete peace of mind.
Sandrine
Operations manager
Logis Hotel Novalis
05 57 35 37 80
We arrived at 7.00pm and it was closed!!!!!!!
View the hotel's answerDear Keith,
We are saddened to discover that you have returned here, despite our prevention prior to your arrival.
Our reception service is out of order at weekends, which is why no one was able to welcome you. A text message was sent to you prior to your arrival to inform you of this and to inform you of the procedure to follow in order to recover your key.
An on-call number was also provided, but we have not received any calls to this number.
We are sorry that your stay with us could not take place and we would be delighted if you would give us a second chance.
Sandrine
Operations Manager
Logis Hotel Novalis
Socket that doesn't work, room for 3 people, there were only two cups, the doors slam and wake everyone up... The toilet bowl is full of urine
Dear Madam,
We are surprised to read your comment following your stay, from which you seem to remember nothing positive.
We have taken note of all of your comments and please believe that these inconveniences in no way reflect the real quality of our services. Our housekeeping team generally prepares your rooms with care, as evidenced by their feedback on the different platforms.
Please excuse us for this unfortunate experience, we hope to be able to make up for it during your next visit to Gradignan.
Sandrine - Operations manager
Very good welcome and service.
Very good bedding for adults, medium sofa bed for children, games, microwave available and very good reception. A set of napkins and glasses were missing for our child
Act-Eco : Sustainable stay
Sustainable stay/
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
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Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
The hotel promotes sustainable modes of transport
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Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel has set targets to reduce its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving showers.
The hotel has water-saving taps.
The appliances using water in the hotel undergo regular maintenance.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has set targets to reduce its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving showers.
The hotel has water-saving taps.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
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The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
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Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel has put in place waste reduction goals.
The hotel limits non-food waste
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel has put in place waste reduction goals.
The hotel limits non-food waste
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Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
When possible, the hotel buys its non-food products locally.
The hotel uses suppliers actively engaged in sustainability for its non-food products.
The hotel does at least part of its laundry in-house.
The hotel uses environmentally friendly non-food products
The hotel uses refillable hotel amenities
The hotel uses mechanical or eco-friendly cleaning systems (microfibre, steam, etc.)
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Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
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Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has an environment policy.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has an environment policy.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
Frequently asked questions about the institution Logis Hôtel Novalis
- Free Private Car park
- English
- Spanish
- French
With one click you can cancel from your booking confirmation email.
If not, please contact the establishment.
*Subject to the hotel's non specific booking conditions, only made from logishotels.com and within the cancellation deadlines in force.
We had a problem with the keycard on arrival and had to pick up the keys at another establishment as there was no reception. The room was very dark. We called when booking to make sure breakfast was indeed at 6:45 am as indicated on the Logis app. This was confirmed by phone, but breakfast was actually at 7:30 am! So it was impossible for my wife and two children to have breakfast. A text message was sent the day before as a booking reminder, but when I'm assured verbally and the website states it, I trust them. In my opinion, this hotel is nothing like a Logis; all the values of hospitality are the opposite of what Logis is all about!