Logis Hôtel Cottage

The staff - one person - was polite and welcoming on our arrival. We went to the restaurant for some dinner but I found the food, particularly the onion soup, to be quite inedible.
However, would stay again

Excellent hotel staff really welcoming as nd nice.

Basic room, quite small but perfectly adequate

Very pleasant welcome, friendly staff, very good breakfast

room absolutely stank of sigarettes. As a non smoker it was unbrarable, like trying to sleep in an ashtray. All other aspects of the hotel itself were fine, but I did not sleep well as the smell was so bad. There are no smoking signs everywhere, so it is "supposedly" not allowed, but either that is new or they don't actually care.

Excellent welcome, attentive staff!!

The staff there are always so pleasant and helpful.

Very clean room, great location, lovely staff.

I stated here for one night and it was one of the best sleeps I had on holiday. Very peaceful very clean and all staff were polite and helpful and welcoming! I would definitely stay again

Excellent place to stay

I have stayed here several times over the years. It is welcoming, convenient and the charges are reasonable,

Thank you for your welcome.

Regular customers for about 20 years as always available and at an ideal stopover point. The staff are always friendly.

Excellent value for money, friendly, welcoming staff available for additional requests

Late night arrival staff on desk were excellent and sorted everything really quickly will stay again here

Excellent

Fantastic boutique hotel, staff were very driendly and welcoming especially towards our dogs. Very comfy, plenty space for the dog beds on the floor. Breakfast was fresh & more than enough.

We were warmly welcomed. One small drawback: the establishment needs major renovations to better accommodate the public. It's still in its original state.

We have been put in to a disabled room Room was very run down no carpets ,large repair patches on wall,broken hairdryer in the bathroom, squeaky bathrooms sliding doors.Very noisy room 101 Cleaner start hoovering at 11.30 pm and again around 6 am Breakfast was 7to 10
But 8.45 recertification stop serving breakfast but food was also running low with no replacement
Bed was V shape but with full honesty it wast so bad!
We want be recommending the pace and defo want be coming back!

Lovely man on reception on arrival, very helpful, not so great on leaving, different gentleman on reception, curt and judt demanded key, no personality

I have stayed at this hotel about fifteen times in the last three years. I am English and travel regularly to a second home in the centre of France. The hotel is about ten minutes from the entrance to Channel Tunnel and my impulse was to find a bed that close and a breakfast served from 6.00 am. I found both at the Logis Cottage, but also much more than that. There was no queuing to sign in and the welcome was warm. On the second and subsequent occasions, as is the French way, we had formed a friendship where the staff are interested in your life and you in theirs. They always find time for more chat than the routine of the restaurant demands. The food is good, varied and reasonably priced. There are usually three or four options for each course and the menu changes over time. The bedrooms are comfortable and the corridors silent over night. The parking is illuminated and watched on camera. The ratio quality: price is eccellent.So long as I travel to France and back I intend to eat and sleep in this hotel before and after my seven-hour journey southwards.

I would say that the shower isn't suitable for a senior citizen, but otherwise it has everything you'd expect from a hotel room; nothing negative to say.

It was good staff is so helpful and cooperative

Tres bein

Breakfast was limited, with few pastries due to low customer numbers, so it was the bare minimum, and no Nutella when we asked for it. We were really disappointed with the service. The shower tray was too high, and the mattresses were too hard.

Excellent checking in

This is a gem in the budget hotel area.

Mandy and Angela and valentine excellent. Especially mandy :)

Always helpful and friendly.
I would appreciate more food prepared from scratch on the premises.

Basic hotel
Clean convenient to tunnel
Good value for money

The hotel is perfect for a stopovers to or from the eurotunnel.

Good value for money - close to the city centre

The staff were very attentive and truly pleasant. The room was clean and spotless. Dinner delighted our taste buds, as did the generous breakfast. I highly recommend this establishment.

Friendly staff, but hotel is tired, room smelt musty. Comfortable bed, good location, convenient

a relaxing evening

A very friendly and welcoming hotel

We have been members of Logis for many years and stayed in many Logis hotels. We know the food will be good after our travels. At this hotel the food was poor. One girl was on welcome, taking orders and " cooking" the food. It was nothing any self respecting French guest would eat . Nor us. It was unfair for this girl to be responsible for it all we cancelled our breakfast booking.

Lovely hotel dinner was lovely and fresh. Staff were super friendly and very helpful. Room was lovely and clean kettle in the room big plus for me

I would like to thank all the staff for a lovely stay.

A great place to stay for Eurotunnel stopover. Clean and comfortable, quiet, friendly and helpful staff. Good value evening meal. Very close to Eurotunnel

The room was a bit tired and badly decorated but staff were excellent and as a single female traveller I felt safe

We often stay at the Cottage as our first and last stop in France.

Receptionist had an attitude. Didn't seem to care and not a friendly face. Restaurant was closed in evening due to lack of people staying. Had to change rooms due to constant barking from dog in room opposite. Night girl was very friendly and service good getting drink. 2 big beers and a coke for 20 euro seemed expensive

We only use the Cottage Hotel for its location, convenient for the Autoroute to the ferry port. We have used it before (before it became a Logis Hotel). Room 208 has a loose electrical socket (hanging off the wall). We didn't like the cardboard beakers for the tea tray.

Very comfortble room with a strong hot shower.
Friendly helpful staff. A very good experience

Rooms but dated but ok

A really friendly hotel with caring staff. Clean rooms, comfortable bed, and even a bar for later in.

Very goos, staff were very helpful

Fine hotel good accomodatien and verft frendry

Place is ok, it’s clean and the beds were comfy. Noise was an issue with a lot of slamming doors early in the morning. Neither heater worked in the room and the extractor fan was broken. Food in the restaurant was 50/50 with some good and some bad. Concierge was brilliant - the highlight of the hotel.

Quality and price at the pain threshold

If I could give more stars for welcome and service, I would.

My experience at this hotel was extremely disappointing and frustrating.
1. Unhygienic conditions: The shower curtain had visible mold, which is unacceptable in any accommodation, let alone at this price point. The room itself was very small, cramped, and suffocating. You can easily find much better rooms in this area for the same or lower price.
2. Dishonest and unethical behavior: I was outright scammed by the hotel. I had already paid via Booking.com, so at checkout I expected to pay only the difference. Instead, the hotel demanded the full amount again. Assuming it was a mistake, I trusted them and paid — only to later discover I had been double charged.
When I contacted Booking.com, they told me the hotel initially hadn’t charged the virtual card but later did so after I had already paid in person. This means the hotel knowingly took my money twice. To make matters worse, they completely ignored Booking.com’s repeated attempts to contact them about the issue. As of today, I still haven’t received my refund and have had to open a formal dispute process.

This is not just poor service — it’s dishonest business practice. I would strongly advise anyone considering staying here to look elsewhere. There are far better, cleaner, and more trustworthy options nearby. Save yourself the headache.

For the price, it was extremely mediocre. Grubby carpet, very tired and unloved. Fine if you are paying £25 a night, but not for the price they charged. I wouldn't stay there again.

For one of the rooms, we received the key to a room that was already occupied. Another room had sheep on the floor. The TV remote didn't work... one evening, there was no hot water. The points for one of the two rooms were added to the map...

Disappointing welcome because I received the keys to a room that was occupied. So not very reassuring for the stay if he gives the keys to an occupied room.

Very friendly staff. Good location, very close to the EuroShuttle. Nice little bar with good menu (we had already eaten, though, so didn’t try).
Room interior needs refreshing.

We were well received by a pleasant person.. however, we were forced to pay before even seeing the view from the room... We are regular customers of the Logis and this is for the moment the worst room we have had (bathroom, exterior view, 2 power outlets for the whole room, ...)

When you arrive in the room you feel a bit like you're in the 60s with all the mahogany furniture, the mini bathtub where you have to get into the fetal position if you want to enjoy it and even taking a shower is an ordeal because it's so slippery, I almost fell twice. The TV, the antenna wasn't plugged in, I had to do it myself and was directed towards the ceiling so it wasn't easy to watch from the bed. In addition, my wife woke up the next day with lots of bites all over her body 😱😱😱. It was one of the only hotels left with space, we understand why !!!!

Alright

Good for an overnight stay. Bathroom was a little dated although it was clean.

Very friendly welcome! The lady at the reception was very smiling and very pleasant! The room was clean, the bed very comfortable, I felt like I was sleeping in a cloud! Very competent staff, I will come back :)

Everyone was kind, hospitable and helpful. We had had a long drive and were exhausted so were pleased to be helped upon arrival and have a room for disabled people assigned to us.
A very good evening, nice dinner and a good night's sleep. That is all we wanted and that is exactly what we got.

Outdated and tired accommodation. My husband could not access the shower (high step and narrow access).
The restaurant does not offer descent menu
The breakfast is continental

Excellent location only one junction to Shuttle

Very warm and friendly and comfortable hotel,lovely food,near to the ferry,ample parking,

We used this hotel for an overnight stay prior to taking an early morning Shuttle. Only a few more minutes drive from the hotel and we were able to enjoy a very good breakfast which was served from 6am.
On arrival we were received by friendly staff and a major bonus were the EV charging points in the car park

A very satisfactory "transit" hotel in terms of value for money. The major weakness is the general soundproofing between rooms. But the friendliness and helpfulness of the staff, especially Mandy and Valentin in my case, compensate for many of these weaknesses.

Clean, aging but well-maintained hotel. Needs a refresh; installing air conditioning would be a plus.

Staff were polite and porfessional, room was small, dated, worn out and not as clean as it could be.

Very well received upon our arrival and very good service.☀️☀️☀️☀️☀️

Friendly and helpful staff

Whilst basic, the hotel is ideal for a stop over for the channel tunnel.
It is a little dated, but clean and well maintained.
The restaurant and bar facilitues are also welcome when taking a break in along journey

Friendly welcome. Decent breakfast. The rooms aren't very spacious, and the bathrooms even less so.

When the staff realised we were 3 men sharing and only 2 beds in the family room they moved us to 2 separate rooms that had more beds without any fuss

Very convenient because it's close to the Le Shuttle terminal. The owner is super friendly.

The hotel needs a big renovation.

Quality of accommodation was average.
Choice of food on offer and price was a jhoke and juts no value for money, ie. there were only four choices for plats for18 euros, one was a plain ammeltee

Ideal for a one night stay over for the Channel Tunnel. Good restaurant and good breakfast.
Comfortable bed and decent shower.

As always an enjoyable stay with excellent staff

A very warm welcome from very friendly staff

Very nice hotel a good 10 minute walk from the center

Friendly and helpful staff. Clean room. Free and safe online parking.

Easy to find and staff are lovely, dog friendly

Very friendly staff, restaurant / bar good and room everything you needed. And convenient for the Eurotunnel or Ferry

The room was out dated an not clean

The room, and especially the bathroom, are in dire need of renovation. Fortunately, the staff's welcome, friendliness, and helpfulness are excellent. The breakfast was good, and the dinner was superb.

Excellent staff assistance and warmth on arrival. Clean and comfortable room and bed but hotel needs updating

Staff a bit overwhelmed, although friendly. Forgetting our breakfast, which we had paid for the day before, was not pleasant, especially the way it was announced to us in the morning as if it were our fault, with no solution.

Very dated, needs updating

good clean hotel with good food and very conveniently placed for the tunnel.

the price meets expectations

Very friendly staff

Empty breakfast on Sunday 05/25/2025 at 9 a.m. not very normal????

Nice hotel used it a few times over the years it's good but looking a bit tired now ! Also needs phone charger points Next to bed tables.

Very convenient for Eurotunnel

Charming and competent staff

It is a budget hotel, but clean, convenient, good staff, the food and drink is sensibly priced. What is there to complain about?

The hotel was clean and functional. The bed was comfortable. Unfortunately the hotel was noisy until late in the evening (12 midnight), so my sleep was disrupted.

Very welcoming and caring staff

Good with staff attentive to customer needs. The receptionist acknowledged my wife's inability to stay the second night due to her medical issue and had us fill out a refund form for the second night.

The room was clean, however very dated. (119). The bathroom really needs up-graded ( especially the sink). The radiators need replaced as very yellow, and walls need painted. The hotel booklet is a great idea,however again needs updating. The channels showing are incorrect. I honesty feel €12,per small dog is excessive. Mibby check prices in the area! We generally would pay that ( if not less for 2).

Good: Accessibility, secure parking on hotel grounds, well-maintained grounds. Not so good: Sink lock broken. Duvet very heavy and too warm.

Quiet and well-located hotel. Friendly and welcoming staff. Excellent value for money.

Thought overall very good

The hotel could do with a bit of a makeover, but we keep coming back here because the staff are always so nice. Also, it's easy to get to from the Shuttle terminal.

The staff make the place, very helpful. The hotel is a great location, just a bit old fashioned. Overall good!

The fact that I have reduced mobility was not taken into account. A request was made when I booked. Under the pretext that the hotel was full. Which was completely false. And the disabled parking lots were empty. The upstairs shower was difficult to access and very slippery. It was impossible to help me with a handle...

Very warm welcome from the team. Clean accommodations where aesthetics are present. Also, it's quite nice to have a breakfast room and facilities, arrangements for secure means of transport. Not far from the sea, I will most likely return...

Excellent service from start to leaving.
Unfortunately there was noting available to accompany the salmon, which was therefore poor value at 18 euros.
Starter of goat cheese tart was delicious.

Completely good experience. Everything in place and staff ever helpful.

This customer has ranked the hotel without leaving any comment.

Given some very critical reviews I hesitated to go, but not having found anything better within a reasonable radius... In the end it's OK for a stopover provided you're not too demanding. The bedding is OK but nothing more, the food mediocre, the setting not very exciting and the staff... familiar... two points that particularly bothered me: - the waiter: "we need to talk about the bill". That's a strange way of addressing a customer, as if I were being summoned for some crime or other. Especially since I had already told him that I would pay the bill after the meal... - I order a LEFFE beer. The waiter: "Sir, there's no more Leffe". Well, nothing then. Well I found one! So it went from "not organized" to "not honest" in my mind. Nevertheless, the fundamentals are there for a stopover evening, the room is correct and well heated, and the edible food allows you to survive.

The staff were very good BUT the heating system in the hotel was pathetic. Even the staff were wearing top coats to keep warm. The customers in the restaurant were wearing top coats, including me. The heating could not heat my room!!!!!!!!

Excellent value for money

The room was very very cold, the floor as well as the bed!!! Put the heating on 1 hour before the guests arrive at your hotel.

Excellent value, lovely staff, good fast EV charging. Great location for both ferry and tunnel.

An excellent place to stay and recuperate after the long drive from Yorkshire or SW France.

Just one night as headed south, a warm French welcome, room very clean, dinner great, a good night’s sleep and breakfast good.

Séjour agréable, service du personnel et restauration très bien. L'état général de la suite fait un peu vieillot et le mobilier également. Mais cela reste tout à fait acceptable. Le confort de la literie était bon.

I would do the experience again but a little freshening up would not be refused, such as plumbing, painting and sanitary furniture.

Most warm welcome from the receptionist. Restaurant and bar open, after a long drive that was brilliant.

There was oo team at this hotel, just 1 hard working young woman
The accomodation is fine but food was barely edible.

Thuis hotel must do what thee promesse. They sau that they have a restaurant 7 in 7. It was closed. When we came back from a restaurant in th town, We see a regular Customer who was eat in the restestaurant, the charchers for electric cars dont work. Whe had chosen this hotel for this two items. When we arrived the chef of the hotel was unfriendly.

Everything very good, very helpful staff.
Single problem was a very uncomfortable mattress!

Hotel needs an overall refurbishment. It is tired

Staff were excellent, location excellent, rooms need a refresh otherwise no ossues

Friendly helpful staff. Our meal was beef skewers, they were disappointing- meat was tough

Very helpful and welcoming staff on arrival

Great for a stop over for the port. The staff are lovely!

Despite the convenience of location for leShuttle, I won't be staying here again.

very warm welcome, the meal was very good

We found the staff welcoming and helpful.

The hotel room was fine. A little dated but clean. great location.
Disappointed we couldn't get food in the restaurant at 9:20pm. The receptionist told us they weren't taking any more food orders although there were plenty of tables available and pointed us in the direction of some fast food outlets.
Good WiFi

Rooms dated and dirty.
Electric sockets hanging off the wall, plug sockets don't work, mould around the shower, bare rooms with no amenities and mismatched furniture, random switches that don't do anything. Gives the place a really run down shabby feel. Like staying in a car boot sale room. Bed small for 2.
No aircon or fan.
Heating looked very dubious.
Bathroom minimal. Paper cups.
Very poor vegetarian food options. No children's food options at all. No vegan options at all.
Came down to breakfast to find the staff member ogling women on his phone. Didn't seem to care that I'd noticed or that my 2 daughters also noticed.
Coffee machine broken.
No milk alternatives.
Basic breakfast. Small croissants and pain au chocolates.
It is near the tunnel. Still a very poor hotel though.

Personnel tres sociable et à l'écoute
Prend son travail trés à coeur
Les salles de bains auraient besoins d'un rafraîchissement
La literie devrait êtres changé et les drap sont trop petits

Super !! Eigene Parkplätze auf dem Gelände

Very convenient, needs updating

Great value for money positioned just outside city centre with secure parking. A short taxi to centre or beach or a long walk. Rooms clean and quiet at back with no views. Dinner menu a bit limited but adequate unless you are vegan or vegaterian. Amazing breakfast. Would recommend for a stop over of 1 or 2 days as Calais has much more to offer than the ferries.

Great location. Free parking outside hotel. Friendly and helpful host. Delightful breakfast. Room was clean and very comfortable bed. Although was a little small it was great for an overnight stay. I don't have anything negative to say about our visit

Hotel chosen by default given the low rating. There were no more places left elsewhere or at unreasonable prices this weekend of August 15. Admittedly the decoration is dated but that is the only point to complain about: the rooms are very clean and comfortable and the hotel is quiet and well located. We slept very well.

Qualité prix pas au rendez-vous, chambre sale , salle de bain avec moisissures

Hotel rather well located, close to the center, beach, etc... Easy to access. A small booklet with the key sites to visit in the region is available in the room. Which is rather well thought out for tourists.

I would say that the hotel needs a bit of modernization

Hotel well placed for visiting the region of the two Caps. Friendly team, concerned about the well-being of its customers.

Hello, thank you to the team for their know-how and interpersonal skills. The hotel is nice overall, however the bedding did not suit me, the bed was too low. For breakfast, it is not possible to eat cold cuts which are only pork, it would be wise to offer poultry, sausages, ham, etc. You have good local cheeses, it is a shame that you offer factory cheeses. No noise in the hotel, which is good. The hotel is in its original condition in the rooms regarding the decoration and the carpet in places is dirty with beautiful stains. The young man at the reception informed me that the hotel is going to have work! It's great! I would like to come back to the breakfast, the pastries are very good and the bread is excellent! I will come back as well as my friends! Think of people who do not eat pork please!

Se fut une première pour nous
Nous avons tres bien dormi le petit déjeuner étais corecte au prix nous avons manger a notre faim
La chambre était tres propre et bien insonorisé
Le personnel était serviables et tres agréable
Nous reviendrons avec plaisir

Booked a room, arrived and were told they were full.
Had to sleep in the car after travelling a whole day.
Very disappointing and wouldn’t wish that on anybody.

Very basic but decent for a short term stay. Clean. Limited service and English. Lovely and very helpful madam at reception

I booked via booking.com for one night for me and my 7 year old son as a pit stop on our way back to Dover. I requested a late check in which they agreed to saying it was no problem as they had a 24 hour reception. So on the day I was meant to check in I rang the hotel to confirm the check in time which they again agreed to. I arrived at the agreed time after driving from Paris only to be told there were no rooms. I showed the confirmation email and the receptionist retrieved my booking but still insisted there were no rooms. I was turned away at 4:00am with my 7 year old son after a four hour drive from Paris even though I provided evidence of my booking and turned up at the agreed time. The receptionist was unapologetic and the whole experience was awful. Do not trust this hotel, do not stay. P.s after all of that they have the audacity to send me an email asking me to rate my stay😂

The room was barely adequate - clearly designed for a single person not a couple. No wifi working in the room. Apparently the chef was on days off and had clearly left food to be reheated under the grill. Dos de cabaillaud was nigh inedible. One member of staff struggling to be receptionist, server, and chef - she did really well and could not have been more charming and willing to help. Same thing at breakfast - but not such good or pleasant service.

Did the job but was old and tired

Really handy for the A16 and Eurotunnel Terminal. Staff really helpful. Rooms are comfortable although the bathroom is a little cramped. Food was excellent, really enjoyed the evening meal, good menu.

Aesthetically unpleasing. Very white lighting. Damp room, had trouble sleeping. Feels a bit dirty because things like radiators are old and a bit rusty

The hotel is located conveniently close to Le Shuttle terminal.
The hotel was easy to find.
It has its own outdoor parking area on site.
The reception staff were helpful.
The room was adequate in size, comfortable with good facilities.
Overall a good experience.

As a single person I was made to feel very welcome...the staff were so friendly and polite ,I enjoyed my evening meal,my room was comfortable and clean ,good safe parking

Hello, I paid 20th for 2 stupid lunches, telling me it's until 11 a.m. and we arrive at 10:30 a.m. and the big carrot tells me too late, I was until 10 a.m. and they don't even reimburse me pffffff, real serious jokes

Great staff and close to the Eurotunnel

On out outward journey, there were sachets of tea and coffee but no kettle. I had to go down to reception to ask for one. We had booked a double room but there was only one towel, I had to go back to reception to request another bath towel. We have stayed many times and looked forward to the breakfast; this time however the breakfast for very poor in its quality and produce available. Having stayed many, many times, this was our last, we will not be staying again.

A nice hotel ideal for a city trip. There was a parking place, the hotel offered breakfast and in the evening dinner. The staff was friendly and helpful.

Filthy WC. Filthy, moldy shower. Smelly pillow. Terrible food.

Very polite night staff. Good location.

Adequate hotel, but tired around the edges

Friendly staff . Room ok but a little dated .
Food dissapointing . Frozen, microwaved

Nice hotel for travellers

Outside of the hotel looks nice . However it claims to have secure parking, this is not the case, no gate or barrier . It claims to be pet friendly but our dogs were not welcome in the bar area at breakfast.

We booked because it had an onsite restaurant, when we arrived we were told we coukdnt have food as it was booked for a private party !!!

The rooms are very tired ,i had the base ,but no kettle !!! . The toilet was very much like something from an old hospital ward facility .

Noisy, room very small

nice hotel. Rooms a little cramped.
Wonderful helpful staff.