Logis Hôtel Chemin des Dames le Relais de Fleurette

Excellent welcome, the owner is super friendly and attentive to the customer

Nobody at reception - ”collect your own keys”. Cold, unheated room (took 2 hours to warm up). Minimal furnishing. Shower in bedroom space. Shower doors broken. Uncomfortable pillows. Floor cleaning during breakfast session. Horrible music (live) over dinner. WiFi patchy. Lights turned off to encourage me to finish my dinner! Dinner was good with plenty of choice.

Disappointed

Warm and rustic atmosphere

We did not have a good experience. Some of this was not the fault of the staff. When we arrived, our room had no electricity which was quickly fixed. However, there was also no water. which We only discovered after we had unpacked. We had to change rooms, which was annoying as we were very tired from driving. We had booked the wheelchair room but were given room 18, which is a much smaller room. When we paid next day, I pointed out that we were being charged 150 euros i.e. the cost of the wheelchair suite, although it clearly states room 18 on our bill. I thought the lady said this was because we had asked for the wheelchair room when we booked but we weren't being charged for it. When I later checked prices on the website, we were clearly overcharged by a considerable amount.

​The pool was closed without prior notice, despite the website stating it would only be closed from January to March 2020. The room was difficult to access due to a rickety staircase, and the ceiling was so low that even a short person would hit their head. The heating was broken, there was a sewer smell in the bathroom, and the towels were old and frayed. The only positive was the dinner, although it was spoiled by a singing waiter who should have stuck to serving wine.

A farm inn with a friendly welcome, but quite far from the expected Logis standards. The room needs to be cleaned (cobwebs, no soap in the bathroom dispenser). No written notice of a fairly ordinary meal served in a concert hall, despite the friendliness of the winegrower-singer owner promoting his violet champagne.

Difficult to make an objective comment. Very nice owner and staff. Room quite large but poorly cleaned (dust everywhere). Unprofessional and uncomfortable bedding, pillows too thick make for a terrible night. Meals without paper menu so no thought or choice possible especially for foreigners who do not understand well. We do not know what we are going to eat. Pleasant restaurant room when all of a sudden the owner starts at the keyboard to sing and accompany playlists. Nice but we can no longer hear ourselves speak in the room. In the end not a bad memory In the end we wonder why Logis de France listed this establishment in its catalog! Not at all in line with the philosophy of the brand.

Excellent stay at the Relais de Fleurette! We had a very spacious family room, the evening meal was excellent with many choices and quality products. Mr. Braconnier, the owner, is very kind, generous and helps make the evening unforgettable thanks to his entertainment. We recommend it without hesitation.

No one to greet me at reception, just a key on the counter. Water running every 20/30 minutes during the night. Cleanliness left something to be desired with cobwebs in the stairwell and questionable bedding.

Simple hotel, traditional cuisine, excellent welcome and very nice atmosphere in the evening. I recommend Small improvement suggested: a real coffee machine for breakfast, like those we see more and more in hotels and which offer espresso, latte, cappuccino ... etc. But I admit that I am difficult about this and that a good coffee in the morning is essential for me

Alain is so cool

Hello, When I arrived in the room, the pillowcases were completely wrinkled. In the bathroom, there was no bath mat. Dinner: Good Breakfast: The bread, reheated in the oven or microwave, was inedible, the croissants were the same, reheated and dry.

A very good hotel that was excellent value for money. Evening meal was excellent. Staff were very friendly

Beautiful establishment and top-notch welcome. The quality of the products for dinner is high. However, even if the staff is very pleasant, the length of the dinner service is much too long, more than two hours for a dinner stopover, which is a shame, but once again, congratulations to the kitchen staff for this delicious dinner.

Very warm welcome, a very attentive and professional boss. A pleasant and very warm place.

The setting stands out with its old stonework and beautifully renovated exposed timber framing. The welcome is excellent, as is the food. In short, a very pleasant stay.

Avoid!! Outdated hotel and more than basic room. Broken bedside lamp, leaking toilet, marks on the bed linen, paper under the bed. When we got back, there were no bath towels, and when we asked for them at reception, we felt like we were asking for something crazy... Poor soundproofing. The room door seems to hold and close by a miracle. When one of the occupants of the floor took a shower or flushed the toilet, it echoed in our bathroom. No minibar or trash can in the room. Very hard mattress, size 140. Very high and uncomfortable pillow. Only positive point: presence of a hairdryer.

The welcome from Alain, the owner, is particularly pleasant; he does his utmost to ensure the well-being of his customers.

superior room was sparsely furnished and charmless

Viva la difference. If you like a bit of fun and can handle the odd quirk you will love this place. The restaurant and food was wonderful and the passionate presentation of the menu was top notch.
Loved the music too thankyou.

Good location Quiet area

A super warm welcome and a dynamism of the manager Alain d'enfer!!! He welcomes, does the evening service and also makes the musical atmosphere.... Cherry on the cake... a glass of his champagne offered In the morning he is at breakfast!!! Impressive The setting is pleasant and very calm. I highly recommend this place.

Very warm welcome, good food and entertainment in the dining room guaranteed.

Pleasant stay with an atypical and music-loving hotelier. We had two good evenings, with delicious meals and very pleasant musical accompaniment. The only downside was the breakfast which was not up to the price displayed.

Lean simple room
Excellent home cooked dinner from local produce
Lively chansons to accompany
9/10

Excellent

Dynamic boss, who welcomes customers as if they were at home, he even sings... old songs with keyboard and microphone, beautiful renovated room, quiet and good value for money. Private parking

Friendly welcome with a pleasant live musical atmosphere during the meal

Honestly, for a stay in Reims via this hotel, I expected a nice time! Quite the opposite, not a word of welcome, no exchange! The room was ok, slept well except for the bedding at the level of the bed sheets not ironed! And to finish the breakfast at 12 euros really zero! Not much and the little offered not fresh at all! I asked the waitress for an omelette but three minutes later she told me the boss did not order eggs !!! In the end I drank a coffee and ate nothing! I think it is my worst experience in a Logis Hotel!

Magnificent welcome in a large farmhouse. Access to the room via the courtyard. Restaurant: very pleasantly surprised by the choice and quality of the fresh and homemade dishes. The service is fast despite the crowds. Madame assures. And monsieur puts you at ease straight away. Really good value for money. Only remark, the rooster of the farm behind the building a little early.

A very warm welcome in a unique and well-kept establishment. Everything is done for the comfort and well-being of customers. Farm products served with a real search for excellence. The boss is very welcoming. We can feel that generosity is in the air of this place very close to the Chemin des Dames.

Very welcoming, we are very satisfied with the services, welcome, accommodation, quality of meals served, creative and local. The farm products are very well prepared and showcased with know-how.

The hotelier, Alain, is a wonderful host - exuberant and ready to give guests a wonderful experience. A highlight was the champagne that he crafts himself...

Services evening meal very poor and meal was cold

Room and bed were okay. Dinner and breakfast were disappointing. The team was friendly but very unprofessional. Pity, that the manager did not pay more attention to them.

A wonderful, friendly and brilliant hotel. The owner/chef and his wife go out of their way to make you welcome. A lovely quiet location away from the madding crowd. Can't recommend enough.

After a surprising arrival, discovery of a very pleasant team and exceptional quality of catering using only fresh and local products. A BIG UP to Alain Braconnier the boss.

TT TOP THANK YOU

124 euros! For a room that smells like sewage, overall the establishment is not clean, average bedding with huge, very hard pillows, no shutter and a small curtain not completely covering the window, lots of lights in the window. outside, so difficult to sleep well. The television is tiny. Decent meal but really small quantities. Breakfast charged at 12 euros, for not having much, the buffet where the food is displayed is really not clean, crumpled fruit, intermarché brand yogurts... In short, really disappointing to pay such a sum.

Add extras to the evening stopover rate

First hotel stayed at where no one spoke any english, so communication not good as my french can best be put at small.

well received despite it being late... I was able to eat late: satisfied

Warm welcome from Alain the boss, cozy rooms, excellent bedding, tasty meals, very good value for money, in short everything for a pleasant, peaceful stay.

very comfortable hotel, absence of staff, catering to be reviewed with a real cook

Pénible pour tout! A truly wonderful experience! In addition to the price and ridicule quality ratio!

Unique dish… pizza!!! that I haven't finished, I have to review the chef's recipe or else I haven't understood the concept. I asked for a green salad with my cheese, but there was none… A bottle opener would be welcome in the room since there is a bottle available. Skinny breakfast…no fruit, no yogurt but 1 croissant (and no more) in the basket. Overall for one night I can tolerate it but for several days it would have been difficult.

No heating upon arrival in our room. No light above the sink in the bathroom. Room without shutter. Owner of the establishment not friendly, not commercial.

Non-functional swimming pool as well as the jacuzzi and the spa although at reception we were told that it was possible to swim and take advantage of the facilities.

A most enjoyable stay. We were made extremely welcome.