Logis Hôtel Au Relais d'Alsace
3
The must-haves
-
![logo RSE]()
Sustainable stay: 8.5/10 -
WIFIFree
-
Business Stopover
-
Restaurant
-
Breakfast - From 14 USD to 16.33 USD/Pers
-
Arrival and departure Arrival from 15:00, Departure at 12:00
Your stay at the Logis Hôtel Au Relais d'Alsace
Logis comfort and quality at the best price
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Restaurant
Services
Parking & Transport
Equipments
Multimedia
Accepted means of payment
Sustainable stay
Business and events
Breakfast
Schedules
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Restaurant le Relais d'Alsace
Regional cuisine with a really friendly feel
Menu and cards
Restaurant opening hours
Monday:19:00-21:00
Tuesday:19:00-21:00
Wednesday:19:00-21:00
Thursday:19:00-21:00
Friday:19:00-21:00
Saturday:19:00-21:00
Sunday:Closed
7/10
The restaurant facilities and services
The restaurant facilities and services
The must-haves
Services
Parking & Transport
Equipments
Multimedia
Accepted means of payment
Family
Cuisines served at the restaurant
- A totally free loyalty programme
-
The opportunity to earn euros, from the first euro spent in the restaurant
Earn up to 2.2% of the amount of your bill!
Under €20 spent
Earn 1.1% of your bill
More than 20 € spent
Earn 2.2% of your bill
Practical information
Monday:06:30 - 22:00
Tuesday:07:00 - 22:00
Wednesday:07:00 - 22:00
Thursday:07:00 - 22:00
Friday:07:00 - 22:00
Saturday:07:00 - 22:00
Sunday:07:00-12:00 , 15:00-22:00
Arrival from 15:00, Departure at 12:00
Monday:19:00 - 21:00
Tuesday:19:00 - 21:00
Wednesday:19:00 - 21:00
Thursday:19:00 - 21:00
Friday:19:00 - 21:00
Saturday:19:00 - 21:00
Sunday:Closed
Hotel contact
See the telephone number 00 33 3 89 49 66 32
See the hotel's email aW5mb0BhdXJlbGFpc2RhbHNhY2UuY29t
ANCV : please contact the hotel to check which holiday vouchers are accepted (Classic, Connect or both).
GOLF
The hotel is located less than 5km from a golf course (open to all, licensed or not) and the hotelier is able to provide you with specific information related to golf
Wine tourism
Your accommodation is less than 15 km from a vineyard.
MOTORCYCLING
All the equipment to welcome motorcyclists: closed room & dedicated area for cleaning, advice from the hotelier on nearby garages and repair shops.
HIKING
Your accommodation is located a maximum of 2 km from a marked and listed trail. A ventilated room is available for your clothes.
CYCLING
A full range of facilities to meet the needs of cyclists: secure and closed premises, cleaning and drying of clothes, expert advice from the hotel owner on the tours, On request: adapted meals.
Reviews
Total / general mark
Recommendation
8.3/10Total / general mark
8.4/10Reception and service
9.2/10Accommodation
7.7/10Restaurant
8.8/10Value for money
8.4/10Cleanliness
8.8/10Breakfast
8.6/10'All reviews have been written by guests who have stayed at our properties'
Ich habe das Hotel ausgesucht, um noch ein sicheres Abendessen im Elsass wahrnehmen zu können. Entgegen der Mitteilung unter Booking war das Restaurant jedoch nicht geöffnet. Die Öffnungszeiten müssen besser ausgewiesen sein das hat mich enttäuscht, weil ich gerade im Elsass essen wollte.
Alright
Simple but clean hotel. Very friendly and welcoming staff.
Having stayed at this establishment a few years ago, I'm revising my previous rating. Regarding the accommodation and the quality of the bedding, I gave it a "good" rating. Unfortunately, I can't praise the quality of the dinner as I was genuinely disappointed. The main course was salmon tart, which is completely out of character for what I'm used to seeing at Logis, a hotel known for its quality cuisine. The welcome wasn't what I've experienced before either. In short, a shame, or perhaps I just didn't have a good experience!
Conveniently located near the Colmar Christmas market. Very welcoming and excellent service. Thank you to the whole team!
Very good meal, impeccable service
Very pleasant, welcoming staff. Perfect
Für Besuche von Weihnachtsmärkten gut geeignet.Tolle komfortable Betten.Eine Klobürste im Bad wäre prima gewesen.
Nettes Personal u prima Frühstück.
The structure is very similar to a motel, but it has a restaurant where we had a good dinner (the hamburger was very good). Breakfast was good. The reserved parking right in front of the room was very convenient, and there's a gas station 100 meters from the hotel. Personally, I consider the hotel's staff to be excellent in Italian, very friendly, helpful, and professional.
A safe bet, decent comfort and service.
Excellent meal. Don't hesitate to opt for half-board. Very good bedding.
Pleasant and welcoming staff
Nice setting and top restaurant
As others have said, it's a sort of motel; a small, clean, functional but a bit cold room. Good value for one night.
Wij waren verrast, zeer tevreden over de service en het eten in het restaurant.
Very good stay in this hotel where we were very well received. Very comfortable bedding
Aucune carte "menu" proposée surtout pour le vin, donc pas possible de voir les prix.
Et la carafe d'eau pas proposée, certe nous aurions pu demander mais n'y avons pas pensé car on nous a directement proposé bouteille plate ou pétillante. Dans la chambre planche wc à fixer.
Access a little difficult to find at night. There should be a slightly larger and illuminated sign at the TOTAL station.
The room was very clean, and the restaurant and breakfast service were satisfactory. I recommend it.
Very warm welcome Very good catering
Years in LogisHotel, very first time so disappointed, on the place, the breakfast, the room itself. A 3*?! It's a big mistake, a shame. Chose this hotel because it's close to Rouffach (very beautiful village) and Colmar, it's the only positive point. A hotel without charm, a mix between an American motel and a Campagnile. Parking in front of the rooms. Hotel 50m from a gas station and a very busy dual carriageway. Breakfast on the terrace is accompanied by cars passing so close that you can see the driver (and that's not a figure of speech). "Campagnile" type room with just a bed, a table stuck to the window, a "wardrobe" with a few hangers and the bathroom with a yellow and stained bathtub curtain. No courtesy tray. Nothing. A room without soul, without decoration. Breakfast is placed in a corner of the restaurant of 2m by 1m. So no space. Nothing friendly. ZERO regional products. Fruit juices directly offered in plastic bottles. Not a single freshly squeezed juice. Only 1 type of cheese and ham. Only hard-boiled eggs, no omelets or anything else. The pastries don't come from the local bakery... All this didn't make me want to try the restaurant in the evening. It was for a few days and we don't live in the room, but this is the very first time when arriving at a Logis that I immediately felt uncomfortable, wanted to leave. Between the location of the hotel, the quality of the room, the reality of the breakfast which is not worth 12 euros, I do not recommend it. We need to remove stars and lower the price, so the quality/price ratio will correspond to the reality of the place.
Dear Customer,
Thank you for taking the time to share your feedback. We are sincerely sorry to read that your stay did not meet your expectations and that you were disappointed by several aspects of our establishment.
We fully understand your comments regarding the environment, the room, and the breakfast, and we regret that these points did not correspond to what you were looking for. Your observations are very valuable to us because they allow us to identify areas for improvement, whether in terms of the variety and promotion of regional products, the layout of the rooms, or the overall experience offered to our guests.
We make every effort to provide a pleasant stay and quality service, and we sincerely regret that this was not evident during your stay. We nevertheless hope that you will keep fond memories of your visit to Rouffach and Colmar.
If you have the opportunity, we would be delighted to welcome you again in order to offer you an experience more in line with your expectations.
Best regards,
Hotel Au Relais d'Alsace
Top-notch welcome and services
Dear Customer,
Thank you so much for sharing your experience.
The entire Relais d'Alsace team wishes you all the best for the future!
Perhaps a thing that happens only every once in a while, but the room was terribly hot and the so called 'cooler' did not work sufficiently.
Maybe investing in airco would help.
The matrasses felt synthetic and sweaty.
The room was clean, though. Hosts were friendly and professional.
Dear guest,
Thank you for sharing your experience.
You did indeed stay with us during a difficult heatwave. We plan to equip the rooms with air conditioning in future renovations. Although this was beyond our control, we understand that your stay was not as pleasant as you would have liked.
The whole team thanks you for your visit.
Kind regards,
Hôtel Au Relais d'Alsace
Having booked through Logis, the site did not communicate my request for a reservation for the evening meal to the hotel and it was only a few days before that I received the information even though my reservation had been made for more than a month!
It's wonderful!
No air conditioning, but there are terraces; breakfast is only served indoors.
Super god beliggenhed hvis man er på farten, værelset er fint og rent
Morgenmad var middel, der var flere ting der ikke blev fyldt op, selv om der var en inde og se tit
Very pleasant welcome and stay. Comfortable establishment.
Very practical for unloading your car
Very good experience
Tres bon accueil et la literie au top
We booked the hotel oneline and did not notice that it is hard to reach by bike. We had to ride through the meadows. By car access is perfect, because the hotel is next to the motorway.
The staff is very friendly and helpful! Dinner and breakfast were okay.
,
Close to the main road. Friendly staff and generous meals.
Sehr sauberes Zimmer, funktionnelles Zimmer sympathische, hilfsbereite Hotelführung.
Very fine for staying a few nights. Air condition was not satisfying!
C'est un motel très pratique pour une escale.
La voiture est garée devant la chambre.
Il y a un excellent restaurant qui propose des plats régionaux alsaciens délicieux et un crémant d'Alsace.
Petit déjeuner copieux compris dans le prix de la chambre via Booking.com.
Very nice people
Very friendly and helpful staff. Breakfast could be more extensive for that price. The stopper of the bath did not close.
Simply great 👍
This Logis hotel is closer to the "Campanile" than to the entire Logis hotel chain, which is generally very satisfactory. The room is dated, the amenities are missing, and the meals and breakfast are very standard. The staff is very friendly.
We appreciated being welcomed by a friendly and helpful team.
Very good bedding and top staff
the food in this hotel is very tasty
Strategic accommodation for those who are travelling...welcome at the reception by Fabio (in Italian) kind and precious.
Comfortable room. Pleasant welcome. Everything was perfect.
The room could have been a bit cleaner. But it was okay for the price.
Breakfast too basic and not always stocked
Act-Eco : Sustainable stay
8.5/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
-
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
At least part of the hotel's energy usage is powered by renewable energy sources.
The hotel has facilities for soft transport
The hotel promotes sustainable modes of transport
-
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel has set targets to reduce its water consumption.
The hotel has set up rainwater collection systems.
The hotel has water-saving showers.
The appliances using water in the hotel are sustainable for the environment.
The appliances using water in the hotel undergo regular maintenance.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has set targets to reduce its water consumption.
The hotel has set up rainwater collection systems.
The hotel has water-saving showers.
The appliances using water in the hotel are sustainable for the environment.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
-
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
The hotel has conducted a carbon/energy audit for its venue.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
The hotel has conducted a carbon/energy audit for its venue.
-
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel monitors its waste production.
The hotel has put in place waste reduction goals.
The hotel limits food waste
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel monitors its waste production.
The hotel has put in place waste reduction goals.
The hotel limits food waste
The hotel limits non-food waste
-
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
The hotel offers certified ethical produce.
When possible, the hotel buys its non-food products locally.
The hotel uses suppliers actively engaged in sustainability for its non-food products.
The hotel uses environmentally friendly non-food products
The hotel does not use disposable tableware.
-
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
-
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel works in partnership with other organisations/companies/charities on social and/or environmental projects
The hotel has an environment policy.
The hotel has an HR policy.
The hotel actively promotes gender equality.
The hotel has implemented measures against all forms of exploitation or harassment.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel works in partnership with other organisations/companies/charities on social and/or environmental projects
The hotel has an environment policy.
The hotel has an HR policy.
The hotel actively promotes gender equality.
The hotel has implemented measures against all forms of exploitation or harassment.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
Frequently asked questions about the institution Logis Hôtel Au Relais d'Alsace
- Free Private Car park
- Coach parking
- English
- German
- Italian
- French
With one click you can cancel from your booking confirmation email.
If not, please contact the establishment.
*Subject to the hotel's non specific booking conditions, only made from logishotels.com and within the cancellation deadlines in force.
This customer has ranked the hotel without leaving any comment.