Logis Hôtel Au Cerf d'Or

Very pleasant hotel. Clean. Welcoming staff. Spa available. However, it would be nice if the spa were warmer. My partner and I were cold in the pool, jacuzzi, and steam room.

A drinks vending machine in the lobby would be a nice addition! Thanks

Hotel in the very center, with quiet and peaceful rooms. The staff is welcoming, friendly, and professional. I had dinner at the restaurant. The portions were generous and the food was excellent! Go for it!

We regularly return to this hotel. The services are very good, the restaurant is delicious, the rooms are spacious and very clean, and the staff are very friendly and smiling.

200 € pour une chambre vieillotte. Avec un fichu détecteur de présence qui allume la lumière toute la nuit au moindre mouvement. Pire nuit à l’hôtel depuis très longtemps.

The structure is a bit dated, not very clean

Ideally located
Car park nearby

Very nice and pleasant hotel. Very close to the main attractions in Strasbourg. The breakfast was excellent. The staff was friendly, helpful, and very welcoming. Highly recommended!

Well located for visiting the city 👍

authentic family hotel, with excellent cuisine, delicious breakfast and a pleasant terrace

The room was okay, a small downside was the car light, not practical when you get up in the middle of the night for others, you should be able to turn it off and the glass door of the bathroom which once inside with the light offers a not very appetizing spectacle for those present in the room, for our part we had a 14 year old teenager, otherwise very happy with the hotel.

Very nice hotel, perfectly situated between Parking St Nicolas and the City. Very helpful staff, good breakfast and excellent cooking.

Very friendly and professional.

Well-located hotel (with a restaurant on the ground floor whose dishes looked as generous as they were appetizing). We were perfectly received and were even allowed to check in at 1:30 p.m. instead of 4 p.m. Which, for tourists with two large bags, was very useful! The air-conditioned room also helped us get a very good night's sleep.

Very good. Friendly. Friendliness guaranteed. Excellent restaurant.

We had a lovely time at the hotel, our room was perfect for our needs. My only criticism is the cost of using the Spa and the fact is the same price for children as adults, €40 for a family of 4 for an hour is excessive.

The stay was great, the hotel employees are friendly, helpful and very welcoming, and the same goes for the restaurant. We will definitely be back soon.

The room was really small with a narrow entrance. The shower head falling off the bracket is typical of a two-star hotel. But the most disappointing thing is the €25 per night charge for the dog, with no indication of such a high fee at the time of booking, and no specific service.

Excellent location for reaching both the Cathedral area and Petite France

What a great hotel in a perfect location! The staff was very kind and accommodating.

It is a nice hotel at a more quiet area outside of the very city center. I was slightly disappointed that the restaurant was closed on Sunday evening.

Ideally located, historic building, warm welcome, spacious room, desk for working, excellent WiFi, automatic reconnection. Efficient air conditioning, functional bathroom. High-end services for a 3*, indoor pool, spa, hammam.

Everything is close by...and the welcome is great...special mention to Geneviève...for her availability and kindness...

It's a shame that the kouglof, which was inedible (dry, yeasty, inedible), was not removed from the buffet and replaced with a quality kouglof after reporting this problem to the staff!

Nettes Stadthotel mit toller Lage bei der Altstadt. Die Zimmer befinden sich in einem historischen Gebäude. Es ist etwas verwinkelt und die Zimmer sind relativ klein. Aber alles ist sehr sauber. Gut geeignet für einen Kurzaufenthalt.

Great location and friendly helpful staff

Everything is good with an ideal location. Welcoming and attentive staff. To achieve excellence, a little smile would undoubtedly be a top, but even without that, it was very good and we will be back! Special mention to the breakfast which offers excellent value for money, which is becoming increasingly rare in the hotel industry. The range of products offered is very varied and delicious. Really very good homemade products.

The staff is very kind and welcoming and always has an open ear for your needs.
The hotel is very close to the city center, a supermarket, bakery and the river are very close.
The only issue for me (not very problematic though) was that with my 1,85m height thethe room was bit small, especially the bathroom. But we managed to get along with each other. :)

Value for money i only gave 4 stars as I don't like to spend 100+ € per night in general. Compared to othet hotels with that standard in the area it was a good offer though.

Excellent location, conveniently a little away from the tourist crowds. As you step outside the hotel, you can see the cathedral. The hotel's restaurant terrace is more than pleasant.

Exceptional welcome, particularly attentive staff, perfect location, very beautiful hotel and very good restaurant.

Very nice, friendly hotel, warm welcome, very well located, quality breakfast, super pleasant staff. One small downside was that the room I stayed in was a little dated, but it was a delightful stay nonetheless.

Well-located hotel close to the city center. Clean room and generous and very good meal.

Too expensive for the quality of the hotel! The shower is broken—the shower head can't be fixed. Breakfast isn't worth the €15 price, as egg dishes have to be paid for separately. A nearby parking garage costs €24/day.

Staff is polite and service is good, but feels less personalized than other Logis Hotels. Breakfast very good with lots of choices with medium to high quality products. Always something off about the service though, like water for eggs not turned on, cups and saucers not on table, and coffee machine needed more attentive servicing, full tray, out of water, etc. Tea and coffee with hot water pot in room but Ibis hotel type quality teas and instant coffee. Shower drain clogged and drained slowly. Soap in shower not kept full.
We had dinner which was very good with decent service. Check-in was ok but I had to go back because the staff forgot a charge. Checkout was easy and the lady was very helpful printing out my boarding pass. The hotel is almost very good but needs more attention to details.

I have rarely had such a good experience in a hotel.

Hotel very close to the historic center of Strasbourg, in a quiet and pleasant neighborhood. The hotel's restaurant is remarkable, and the gourmet coffee is exceptional.

The room was very small, the bed even smaller. At 1.40 cm, it would probably only be suitable for one person, but it would be very tight for two people with only one blanket. If you wanted to sit on the toilet, the sink was right in front of your face, about 20 cm wide. Totally unsuitable for overweight people.

Very good, just the same day we arrived there, no one who cleaned the rooms wanted to come in without knocking, luckily we had locked the room, but apart from that everything was fine 👍

Perfect, ideally located. Nothing to complain about!

Very well located hotel, the restaurant is very good and the staff very helpful

Excellent welcome and support

Very competent and pleasant receptionist. Very average dinner, breakfast too. Bathroom in the dark due to faulty installation. No liquid soap in the dispenser.

very nice place, comfortable room and bedding

Very well located , good size room, very good breakfast!

Very friendly staff, attentive to our every need. The quality of the hotel is as good as that of the restaurant.

great location great art great food nice people

It's always a real pleasure to stay at your establishment, whether for business or pleasure.

Great breakfast

Excellent welcome, typical family hotel, exceptional SPA.

I had a lovely room very comfortable with all i needed for my stay. A great location and a beautiful building. The staff were all very kind welcoming and helpful. I had a wonderful meal in the restaurant in the evening and enjoyed the spa facilities in the afternoon.

Comfortable and clean room. Very well located hotel. Very pleasant staff. Excellent breakfast.

Very nice stay, well located in the center of Strasbourg, superb swimming pool and extra sauna. Very pleasant staff.

Lovely period hotel in a great location very much in the old town area. Liked the period furniture and generous room size.

Great hotel. Typical Alsatian hotel. Local food and plenty of it. Hearty breakfast with choice and Alsatian. Very nice team.

The staff were professional and friendly and fixed an error I had made when reserving the room with absolutely no problem at all. The room was clean, with a nice view, and excellent amenities. I especially appreciated the hot water kettle and selection of instant coffee and tea that was provided. The room itself appeared to be specially arranged to accommodate wheel chair users, with a raised toilet and barrier-free access to the bathroom and shower. While not a wheel-chair user myself it looked to be very well thought out. All-in-all, the combination of price, location, and service will be hard to beat for anyone looking to vacation in Strasbourg.

PMR room not requested; toilet in the bathroom; soap dispenser in empty shower;

Very charming hotel in great location. Bathroom wasn’t great - shower would only point in 1 direction and complete lack of privacy. Hairdryer was useless.
However loved it otherwise and would definitely recommend / stay again!

We spent a night at the Golden Deer. We appreciated its location close to points of interest and yet quiet. Very clean room and comfortable bedding.

Good cuisine of traditional dishes Friendly and warm welcome

Always a pleasure to come back

It's the second time I've stayed here, very convenient for walking to the center

We are delighted with our stay at this establishment. Everything was perfect. The room was comfortable and spacious. The staff was friendly, kind and the price was very attractive.

The staff has been very nice. The room is also nice. We are dinner last night which was excellent.

das personal ist sehr freundlich. das zimmer war gross und ruhig die sauberkeit war nicht optimal. die dusche ist kein genuss (zu geringer wasserdruck).
das frühstück war mässig oft fehlte etwas und man musste dafür fragen. das personal war allerdings sehr hilfsbereit. für das spa muss extra bezahlt werden und es is mässig gut im jacuzzi hat es nur kaltes wasser. die duschen funktionieren mehrheitlich nicht oder mangelhaft. das dampfbad ist sehr gut.

Disappointing room because the carpet was very dirty. Insufficient customer follow-up because no intervention was made during our 3 days to repair the safe.

Spacious and very clean room. The staff was helpful. The location is strategic for visiting the city's monuments. We stayed only one night and did not use the breakfast. .

Our room was so lovely and cool during some very hot weather. The staff are outstanding. They stored our bikes for us while we were there and stored our baggage until check-in time leaving us free to get something to eat. They were always friendly and helpful!

Very well located hotel The room has been recently redecorated and it is quite successful. However the mattress would benefit from being changed (too soft) The room was not cleaned during my stay and it is a shame The wifi is constantly dropping out

The staff and the service are amazing

Very very warm welcome from this young lady in the evening upon my arrival for all the things I recommend. As I restaurant

Very warm welcome Nice room Very well placed for visiting Strasbourg

RAS

Fantastic hotel, excellent service and facilities

Small room

The room includes the bare minimum. No fridge. For the bathroom only towel and shampoo. On arrival, the young girl at reception made a mistake on the billing despite the fact that I insisted that I had to pay double (!!). She tells me she double checked and everything is good. We ended up having to pay the other half of 2nd day. The room is very dark. These are not windows but portholes in the rooms. That said, the beds (although small) are very comfortable. The SDB is basic. You have to be careful because water came into the room.

Hôtel charmant , les chambres ne manquent de rien et lit super confortable
Le petit déjeuné est copieux et délicieux
Accueil et personnel absolument charmant

The staff is pleasant. And the breakfast is complete, good and with a good range of times. The location is great for visiting the city center. It's a shame that the bedding is average and that access to the swimming pool is extra.

Soft bedding

You can go there with your eyes closed. Plus it’s close to the center and Little France.

Excellent service, literie confortable, localisation parfaite.

Very warm welcome, ideal location, perfect room. I will definitely come back!

It's our favorite hotel in Strasbourg and it's always as excellent as ever.

Good location

The staff are lovely. The room, spa and breakfast are very good. And for the city center of Strasbourg it is incredibly quiet.

Hotel with all the features to accommodate disabled people. Clean, welcoming and in an excellent location. Friendly staff and very attentive to guests' needs.

Good value for money for dinner. Remarkable breakfast, with homemade cakes, various cold meats and cheeses, quality croissants and pain au chocolat, fresh fruit and dried goods. Accessible to people with reduced mobility.

I came to live in a half-timbered hotel. I found myself in an annex. The wifi was so bad that I had to squat in the lobby of the Sofitel to do my videos there two evenings in a row. In the morning when I left at 6: 15 there was no one there for check out.. yet I had warned at breakfast the day before that I was leaving at 6:15 and no one told me that there would be no one there. The only consolation was the breakfast which was quite good but which I wasn't able to really enjoy because I had to leave every morning at 7:15. And now I'll have to chase my bill which I couldn't get back, leaving very, very disappointed...

Comfortable and well located hotel

The location of the hotel is the best thing about it. Rooms could use a bit of refreshing. Breakfast was missing main things like cooked eggs (they were server raw and guests had to boil them),bacon or pancakes.

Perfect hotel, nothing to complain about, good bedding, very good hearty breakfast, restaurant waitress, attentive, friendly, efficient, smooth service, the same for the breakfast person with a small downside, the capricious coffee machine and finally the spa, swimming pool, hammam, its access to the hotel. 'together top pleasant weekend with friends I recommend I forgot the 2 chefs in the kitchen change nothing it was very good

Very good stay. Very good welcome, smiling, with direct information on transport, a map of the city, etc. Very nice hotel in a typical old Alsatian house. Nice room. Bathroom a little "small" but nothing negative, it's the old person who wants that. Very good restaurant, perfect service. Local choice which is very good. Very good quality/price ratio. The only real downside would be for 2 products offered at breakfast: yogurt from a major brand instead of one from the "Alsatian dairy" for example, and foreign honey even though there are local honeys. A beautiful address, a stone's throw from the Cathedral, the Alsatian museum, a stone's throw from Petite France...! A 100% walking weekend feels good!

Nous avons beaucoup aimé notre séjour au Cerf d'Or.
Convivialité, excellent buffet et chambre confortable.
L'isolation n'est pas parfaite et l'on entend les bruits venant des couloirs, mais nous avons trouvé que l'établissement avait beaucoup de charme.

Excellent value for money, perfect location, making this hotel an unbeatable choice in an otherwise pricey city. We are repeat guests who enjoyed the cheerful hospitality of the reception and breakfast staff. Our room was recently renovated and refreshed. Very comfortable and quiet at night. Our only gripe is the weak internet connection and lack of signal in the breakfast room. We nevertheless recommend it without hesitation.

The hotel is well located. It is very close to the cathedral in an old building so great for the location. Some things could have been better. The hallway in which our room was located smelled of cigarettes all the time, and we had to personally mention it to reception to get them to notice, but this was mainly due to the fact that our room was located in another building just on the other hand, which offers a private side, we admit, but, consequently, limits the person's intervention when it is required. We went to the spa, which was really nice, except that there is no phone or call reception with questions or problems, since the reception is in another building...The jacuzzi was cold , even after waiting for a while so we didn't take advantage of it. The hammam was very, very hot, hotter than the required temperature, I found, so we couldn't stay there long. The most disappointing point remains our bathroom. It was very small but that in itself wasn't the problem as the hotel can't do much about it. But there were just a lot of things missing...We didn't have glasses for the toothbrushes, the shower gel/shampoo was located OUTSIDE the shower, which is very unusual. The mirror did not stand up at all so no use, the hair dryer really needs to be changed, the shower door did not close properly but strangely, it was not the most serious because the water was leaking from the outside the shower was in a completely different place...There was also some sort of bottle on the floor in the shower, we assumed it was the soap that was supposed to be hung but they had forgotten but no: even after cleaning was done the next day, the staff left this bottle on the floor...The temperature kept changing from hot to cold and finally we only had one hook for our towels... Of course there were only two of us but still, we couldn't leave anything in the bathroom. The staff was very nice except for one of the receptionists who didn't crack a smile every time we met her or helped us.

good value for money

Always happy!

We come back to this establishment regularly and are never disappointed. Top-notch accommodation and catering!

Charming boutique hotel in the center of Strasbourg. The room had all the comforts (air conditioning, TV, hot drinks, etc.) The adjacent Spa is a pure marvel.

enge und kleine Zimmer mit grosse Spinnennetz, vor lange Zeit renoviert. der Wasserhahn war ganz locker und dreht sich um mit jedem Gebrauch. Die Dichtungen brauchen auch eine Kontrolle und für die Schimmel weg machen wahrscheinlich mehr Zeit pro Zimmer für den Reinigungskraft zu haben. Die Storen sind auch nicht in seiner beste Punkt und würde ich sagen auch nicht notwendig, weil es gibt dicke dunkelnvorhänge. Die Matratze sind super und haben wir sehr gut geschlafen. Service auch sehr höflich, nur dass wollten uns fast zwei mal die taxen berechnen. Spa war gut aber die Jakuzzi braucht auch eine Wartung und reparieren alle Knöpfe und Düsen, weil halb von denen funktionieren nicht. viel Potenzial aber nicht gut mit Ihre Präsentation und Preise angepasst.

The heater in the room gurgles so loudly that you can only sleep with earplugs. We were almost not allowed in for breakfast at 9:45 because the waitress didn't realize that it was open until 10:30 - the receptionist had to correct this. The breakfast buffet was very empty. We had also reserved the spa (20€/hour) for a specific time, only to find out that it was massively overbooked. They didn't even want to guarantee that it would be different for another time.

Ideally located very good hotel

Pour le prix 219 e je m attendait a mieux chambre tres moyen . Femme de chambre tres brusque de bon bon matin. La directrice ou patrones (femme a lunnette violet) parle super mal a ses clients la personne qui était devant nous a était mes tres tres mal reçu et tres mal parler . Niveau du personnelles a l aceuile sympa mes encore une fois la dame parle tres mal a ses employer et apprentie/debutant . Et c est tres domage le faire a l était serait le mieux . Ou de mieux leur montre !!! Bravo au reste des receptionnistes pour le reste et courage a vous . ⁹