Hôtel Le Val Moret 3

A5, sortie N°22.
10110 MAGNANT
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3 3

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A5, sortie N°22.
10110 MAGNANT

Your stay at Hôtel Le Val Moret

Ideally located just outside of Troyes, between the Champagne vineyard and the Côte des Bar and Forêt d’Orient Regional Nature Park, Le Val Moret, a 3-star hotel and Logis with 3 chimneys, welcomes you in a warm and family setting, with two generations of the family on hand to look after your stay. All ground floor bedrooms are fully-equipped for your comfort and well-being; some rooms have a balcony with view over the surrounding countryside. The Aqua Val (access included as part of your stay), with a heated indoor swimming pool, sauna and Jacuzzi all allow you the chance to relax, before visiting our restaurant to enjoy a meal using fresh and home-made produce. As Maitre Restaurateur since 2008, the chef takes great pleasure in varying the menu to suit the season and his tastes. There are two air-conditioned dining areas, one having a panoramic view open all year. For families, there are rooms for 4 people, children's menus and Nigloland Theme Park just 15 minutes away. The Hotel will be an essential stopover on your holiday, whether heading off to a winter sport's resort or during the summer.

Rates of Hôtel Le Val Moret

room room from 82 to 125 EUR
Breakfast Breakfast from 13 to 14 EUR
Menu Menu from 20 to 75 EUR
Child special Child special 11 EUR
Half board Half board from 86 to 95 EUR
Business night Business night 92 EUR

Reception

Number of room(s) 49 room(s)
COM_SWHOTEL_HOTEL_FERMETURE du 24/12 au 25/12 - du 31/12 au 31/12 - du 01/01 au 01/01

FIDELITY

ACCOMMODATION and ACCOMMODATION + RESTORATION

Facilities of Hôtel Le Val Moret

Canal+ in all rooms
All rooms with cable or satellite
Car park
Air-conditioning only in restaurant
Restaurant suitable for the disabled
Hotel suitable for the disabled
Business Stopovers
Wifi free
Internet in all rooms
Séminaires au vert
Maitre Restaurateur Maitre Restaurateur
+ More;

Activities

Park or Garden Park or Garden
Indoor swimming pool Indoor swimming pool
Sauna, turkish bath Sauna, turkish bath
jacuzzi jacuzzi
Children's palyground Children's palyground

Activities and interests at MAGNANT

In the southern Champagne region, between the great lakes of the Orient regional nature park and the Croissant du Champagne, 15km from the Nigloland theme park...

Credit cards welcome

AMEX MASTERCARD VISA

Your stay at Hôtel Le Val Moret

Ideally located just outside of Troyes, between the Champagne vineyard and the Côte des Bar and Forêt d’Orient Regional Nature Park, Le Val Moret, a 3-star hotel and Logis with 3 chimneys, welcomes you in a warm and family setting, with two generations of the family on hand to look after your stay. All ground floor bedrooms are fully-equipped for your comfort and well-being; some rooms have a balcony with view over the surrounding countryside. The Aqua Val (access included as part of your stay), with a heated indoor swimming pool, sauna and Jacuzzi all allow you the chance to relax, before visiting our restaurant to enjoy a meal using fresh and home-made produce. As Maitre Restaurateur since 2008, the chef takes great pleasure in varying the menu to suit the season and his tastes. There are two air-conditioned dining areas, one having a panoramic view open all year. For families, there are rooms for 4 people, children's menus and Nigloland Theme Park just 15 minutes away. The Hotel will be an essential stopover on your holiday, whether heading off to a winter sport's resort or during the summer.

Rates of Hôtel Le Val Moret

room room from 82 to 125 EUR
Breakfast Breakfast from 13 to 14 EUR
Menu Menu from 20 to 75 EUR
Child special Child special 11 EUR
Half board Half board from 86 to 95 EUR
Business night Business night 92 EUR

Reception

Number of room(s) 49 room(s)
COM_SWHOTEL_HOTEL_FERMETURE du 24/12 au 25/12 - du 31/12 au 31/12 - du 01/01 au 01/01

FIDELITY

ACCOMMODATION and ACCOMMODATION + RESTORATION

Facilities of Hôtel Le Val Moret

Canal+ in all rooms
All rooms with cable or satellite
Car park
Air-conditioning only in restaurant
Restaurant suitable for the disabled
Hotel suitable for the disabled
Business Stopovers
Wifi free
Internet in all rooms
Séminaires au vert
Maitre Restaurateur Maitre Restaurateur
+ More;

Activities

Park or Garden Park or Garden
Indoor swimming pool Indoor swimming pool
Sauna, turkish bath Sauna, turkish bath
jacuzzi jacuzzi
Children's palyground Children's palyground

Activities and interests at MAGNANT

In the southern Champagne region, between the great lakes of the Orient regional nature park and the Croissant du Champagne, 15km from the Nigloland theme park...

Credit cards welcome

AMEX MASTERCARD VISA

Your stay at Hôtel Le Val Moret

Ideally located just outside of Troyes, between the Champagne vineyard and the Côte des Bar and Forêt d’Orient Regional Nature Park, Le Val Moret, a 3-star hotel and Logis with 3 chimneys, welcomes you in a warm and family setting, with two generations of the family on hand to look after your stay. All ground floor bedrooms are fully-equipped for your comfort and well-being; some rooms have a balcony with view over the surrounding countryside. The Aqua Val (access included as part of your stay), with a heated indoor swimming pool, sauna and Jacuzzi all allow you the chance to relax, before visiting our restaurant to enjoy a meal using fresh and home-made produce. As Maitre Restaurateur since 2008, the chef takes great pleasure in varying the menu to suit the season and his tastes. There are two air-conditioned dining areas, one having a panoramic view open all year. For families, there are rooms for 4 people, children's menus and Nigloland Theme Park just 15 minutes away. The Hotel will be an essential stopover on your holiday, whether heading off to a winter sport's resort or during the summer.

Rates of Hôtel Le Val Moret

room room from 82 to 125 EUR
Breakfast Breakfast from 13 to 14 EUR
Menu Menu from 20 to 75 EUR
Child special Child special 11 EUR
Half board Half board from 86 to 95 EUR
Business night Business night 92 EUR

Reception

Number of room(s) 49 room(s)
COM_SWHOTEL_HOTEL_FERMETURE du 24/12 au 25/12 - du 31/12 au 31/12 - du 01/01 au 01/01

FIDELITY

ACCOMMODATION and ACCOMMODATION + RESTORATION

Facilities of Hôtel Le Val Moret

Canal+ in all rooms
All rooms with cable or satellite
Car park
Air-conditioning only in restaurant
Restaurant suitable for the disabled
Hotel suitable for the disabled
Business Stopovers
Wifi free
Internet in all rooms
Séminaires au vert
Maitre Restaurateur Maitre Restaurateur
+ More;

Activities

Park or Garden Park or Garden
Indoor swimming pool Indoor swimming pool
Sauna, turkish bath Sauna, turkish bath
jacuzzi jacuzzi
Children's palyground Children's palyground

Activities and interests at MAGNANT

In the southern Champagne region, between the great lakes of the Orient regional nature park and the Croissant du Champagne, 15km from the Nigloland theme park...

Credit cards welcome

AMEX MASTERCARD VISA

LEARNING

  • Bacchus
  • Touring a cellar

SPORTS

  • Golf
  • Quad biking

FAMILY

  • Adjoining room
  • quadruple room
  • amusement park

BACCHUS

Hôtel Le Val Moret 3

0.00 Km from your search area
A5, sortie N°22.
10110 MAGNANT
10-AUBE - Champagne Ardenne
FRANCE

3 3


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Customer reviews
8/10
Stay in 03/2019

Très très bon restaurant.
Grande finesse.
Juste le ratafia d’aperi trop petit 5cl. A peine goûter qu’il n’y en a plus.

Très très bon restaurant.
Grande finesse.
Juste le ratafia d’aperi trop petit 5cl. A peine goûter qu’il n’y en a plus.

10/10
Stay in 03/2019

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 03/2019

Goed gelegen, mooie kamer en schitterend restaurant

Goed gelegen, mooie kamer en schitterend restaurant

9/10
Stay in 03/2019

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 03/2019

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 03/2019

Accommodation spacious, clean and adequate for a one night stay when travelling. Food very good. Coffee was poor, a machine dispenser is not acceptable. Decoration of interiors clean and serviceable, if not part...

Accommodation spacious, clean and adequate for a one night stay when travelling. Food very good. Coffee was poor, a machine dispenser is not acceptable. Decoration of interiors clean and serviceable, if not particularly appealing. It was a convenient stop en route and served its purpose.

10/10
Stay in 02/2019

Très bel hôtel très calme malgré la proximité de l’autoroute équipe agréable . Je ne peux noter l’espace détente piscine car en travaux lors de mon séjour et manque de communication à ce sujet mes enfa...

Très bel hôtel très calme malgré la proximité de l’autoroute équipe agréable . Je ne peux noter l’espace détente piscine car en travaux lors de mon séjour et manque de communication à ce sujet mes enfants et moi même ont été déçu
Chambre pour 4 plus 1 bébé très spacieuse très belle très calme avec une superbe vue
On reviendra

10/10
Stay in 02/2019

This is a super hotel, a shame we only stayed en route to the Alps. The rooms are simple, but just what we wanted. The shower was excellent. But the food is the piece de resistance - dinner was really delicious with...

This is a super hotel, a shame we only stayed en route to the Alps. The rooms are simple, but just what we wanted. The shower was excellent. But the food is the piece de resistance - dinner was really delicious with plenty of local food; breakfast was equally good. And our daughter is a coeliac. Full marks. :)

10/10
Stay in 02/2019

the shower was awful the head would not stay still and there was water everywhere. also the carpet could do with a clean

the shower was awful the head would not stay still and there was water everywhere. also the carpet could do with a clean

8/10
Stay in 02/2019

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 02/2019

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 02/2019

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 02/2019

A welcome break over night for a long drive from England

A welcome break over night for a long drive from England

8/10
Stay in 02/2019

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 02/2019

Excellent hotel , well sited off the A5 for stop off half way between the Alps and Calais . Great local restaurant and lovely indoor pool and dog friendly too.

Excellent hotel , well sited off the A5 for stop off half way between the Alps and Calais . Great local restaurant and lovely indoor pool and dog friendly too.

9/10
Stay in 01/2019

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 02/2019

We have stayed here several times on the way to or from the Alps. Food always good and staff friendly and helpful. Thoroughly recommend!

We have stayed here several times on the way to or from the Alps. Food always good and staff friendly and helpful. Thoroughly recommend!

10/10
Stay in 02/2019

I love this hotel and have stayed many times. The bedrooms, whilst basic are very comfortable. Swimming pool area excellent and dinner is always superb. The staff are excellent.

I love this hotel and have stayed many times. The bedrooms, whilst basic are very comfortable. Swimming pool area excellent and dinner is always superb. The staff are excellent.

9/10
Stay in 01/2019

A lovely stopping off place between skiing and home, super comfortable rooms, lovely food and friendly welcome.

A lovely stopping off place between skiing and home, super comfortable rooms, lovely food and friendly welcome.

9/10
Stay in 01/2019

Goed hotel prijs kwaliteit en ligging
Grote vriendelijkheid van personneel Top

Goed hotel prijs kwaliteit en ligging
Grote vriendelijkheid van personneel Top

10/10
Stay in 01/2019

We were both overjoyed your fabulous hotel is so near to the main road. Everything about it was just superb, very pleased we found you and look forward to seeing you next week on our return journey from the Alps.

We were both overjoyed your fabulous hotel is so near to the main road. Everything about it was just superb, very pleased we found you and look forward to seeing you next week on our return journey from the Alps.

9/10
Stay in 01/2019

Très bon établissement.
Excellente restauration

Très bon établissement.
Excellente restauration

8/10
Stay in 01/2019

Please get them to replace the polyester sheets with cotton!!!

Please get them to replace the polyester sheets with cotton!!!

9/10
Stay in 01/2019

Mooie locatie vriendelijke sfeer, lekker eten .

Mooie locatie vriendelijke sfeer, lekker eten .

10/10
Stay in 01/2019

A bath mat would be useful

A bath mat would be useful

10/10
Stay in 01/2019

Our family have been staying at Le Val Moret for many many years en route to The Alps and after a break of a few years we were delighted to be welcomed back yesterday as old friends and found the newly refurbished ...

Our family have been staying at Le Val Moret for many many years en route to The Alps and after a break of a few years we were delighted to be welcomed back yesterday as old friends and found the newly refurbished room and revamped menu in the restaurant very welcome and very successful. Thank you. We look forward to our next visit.

10/10
Stay in 01/2019

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 01/2019

It's always a pleasure to stay at this wonderful gem of a place .

It's always a pleasure to stay at this wonderful gem of a place .

10/10
Stay in 01/2019

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 12/2018

Motel room poorly insulated from noise from adjacent rooms
Booked table in restaurant for 8pm were not served until 8.40. We were overlooked as other clients who arrived much later were eating before we gave ou...

Motel room poorly insulated from noise from adjacent rooms
Booked table in restaurant for 8pm were not served until 8.40. We were overlooked as other clients who arrived much later were eating before we gave our order. An apology would have been welcomed

8/10
Stay in 01/2019

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 12/2018

Everything was of the highest quality. For breakfast, it would be lovely to have more fresh fruit, more variety of cheeses, ( no hard cheeses) more choice of milk eg semi skimmed /rice/ soya, more varieties of cerea...

Everything was of the highest quality. For breakfast, it would be lovely to have more fresh fruit, more variety of cheeses, ( no hard cheeses) more choice of milk eg semi skimmed /rice/ soya, more varieties of cereal eg granola, porridge also hi fibre cereals. I would like groseille jam too.

10/10
Stay in 12/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 12/2018

Magnifique hôtel avec les prestations comme la superbe piscine et son Spa digne d'un Grand Hôtel..

Magnifique hôtel avec les prestations comme la superbe piscine et son Spa digne d'un Grand Hôtel..

9/10
Stay in 12/2018

Hotel très bien situé. Chambre confort de haute qualité (espace, vue et silence).

Hotel très bien situé. Chambre confort de haute qualité (espace, vue et silence).

10/10
Stay in 12/2018

Wonderful stopping off place between London and Uzes, a home away from home.

Wonderful stopping off place between London and Uzes, a home away from home.

10/10
Stay in 12/2018

Hotel has been improved over the many years we have visited

Hotel has been improved over the many years we have visited

9/10
Stay in 12/2018

Ideale stop met goede voorzieningen. Vriendelijk onthaal, mooie accommodatie en lekker eten. Zeker een aanrader!

Ideale stop met goede voorzieningen. Vriendelijk onthaal, mooie accommodatie en lekker eten. Zeker een aanrader!

8/10
Stay in 12/2018

Uitstekend hotel voor de passerende reiziger.

Uitstekend hotel voor de passerende reiziger.

9/10
Stay in 12/2018

Ideal for what we wanted a stop on the way to our seasons skiing

Ideal for what we wanted a stop on the way to our seasons skiing

10/10
Stay in 12/2018

Malgré une arrivée tardive l'accueil a été irréprochable et la restauration était au top. C'est une halte que je recommande. Personnellement c'était mon 4 eme passage

Malgré une arrivée tardive l'accueil a été irréprochable et la restauration était au top. C'est une halte que je recommande. Personnellement c'était mon 4 eme passage

8/10
Stay in 12/2018

Adulte avec 3 enfants. Très bonne adresse, accueil, piscine, jaccuzzi, sauna impeccables, excellent rapport qualité/prix global.

Adulte avec 3 enfants. Très bonne adresse, accueil, piscine, jaccuzzi, sauna impeccables, excellent rapport qualité/prix global.

9/10
Stay in 11/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 11/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 11/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 11/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 11/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 11/2018

très bon établissement, rapport qualité prix des produits excellent Accueil chaleureux de la part de tout le personnel

très bon établissement, rapport qualité prix des produits excellent Accueil chaleureux de la part de tout le personnel

10/10
Stay in 11/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 11/2018

Merveilleux. On retourne chaque année trois ou quatre fois.

Merveilleux. On retourne chaque année trois ou quatre fois.

10/10
Stay in 11/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 11/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 11/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 11/2018

Excellent management and efficiently run.We have used this hotel on our twice yearly trips to the south of France for two decades. I praised the Manager and said that his improvements were much appreciated. I did n...

Excellent management and efficiently run.We have used this hotel on our twice yearly trips to the south of France for two decades. I praised the Manager and said that his improvements were much appreciated. I did not mention the parking to him.

8/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 10/2018

Étape incontournable. La table mériterait une évolution vers la mention « table distinguée « 

Étape incontournable. La table mériterait une évolution vers la mention « table distinguée « 

9/10
Stay in 10/2018

Environnement agreable et calme. Chambre spacieuse et confortable. SPA un peu petit. Le diner etait excellent, attention au service assez long pres de 20min pour prendre notre commande. Nous recommandons.

Environnement agreable et calme. Chambre spacieuse et confortable. SPA un peu petit. Le diner etait excellent, attention au service assez long pres de 20min pour prendre notre commande. Nous recommandons.

10/10
Stay in 10/2018

Very convenient for us for overnight stay, half way to our destination.

Very convenient for us for overnight stay, half way to our destination.

10/10
Stay in 10/2018

First choice in the region, as always

First choice in the region, as always

10/10
Stay in 10/2018

Lovely hotel. Very good food. Very convenient for travelling on motorway.

Lovely hotel. Very good food. Very convenient for travelling on motorway.

10/10
Stay in 10/2018

We wish we had time to stay longer.

We wish we had time to stay longer.

10/10
Stay in 10/2018

Because we arrive early would like to access some english TV but would not put us off coming to not have it

Because we arrive early would like to access some english TV but would not put us off coming to not have it

9/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 10/2018

Super rien a dire c'est parfait sur la chambre et le restaurant personnel au top merci

Super rien a dire c'est parfait sur la chambre et le restaurant personnel au top merci

9/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 10/2018

No all was lovely we are pleased

No all was lovely we are pleased

9/10
Stay in 10/2018

No

No

10/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

6/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

View the hotel's answer
The hotelier's reply

  Dear Sir Bonser, 

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, Dear Sir Bonser, our warmest greetings.

Best regards,
Catherine MARISY 

9/10
Stay in 10/2018

The bathroom could do with hooks to hang damp towels.

The bathroom could do with hooks to hang damp towels.

10/10
Stay in 10/2018

Great stop over motel en route uk/France Perfect as always

Great stop over motel en route uk/France Perfect as always

9/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 10/2018

A very good hotel during the trip to the south of France

A very good hotel during the trip to the south of France

9/10
Stay in 10/2018

Tres bel hotel- restaurant, bon accueil, service impeccable.

Tres bel hotel- restaurant, bon accueil, service impeccable.

9/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

7/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 10/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 09/2018

Printing the dinner menu in English would have been most helpful.

Printing the dinner menu in English would have been most helpful.

View the hotel's answer
The hotelier's reply

Dear Sir Croft,

Following to your stay at the Hotel Le Val Moret, all the team would like to thank you for your comments, xhich are precious tools .

We have some English menus, please do not hesitate on your next visit to ask for.
 

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, dear Sir, our warmest greetings.

 Catheirne MARISY 

10/10
Stay in 09/2018

The only reason I have marked the room down is because of 2 cockroaches that we had to kill. They left us feeling uncomfortable and didn’t help us to sleep very well. We will stay again but I hope the management lo...

The only reason I have marked the room down is because of 2 cockroaches that we had to kill. They left us feeling uncomfortable and didn’t help us to sleep very well. We will stay again but I hope the management look into this.

View the hotel's answer
The hotelier's reply

  Dear Sir Hobson,

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We are sorry that the room wasn't as usual, but it is probable that with the regular heat these little black beasts come up from the surrounding fields. it's not cockroaches. So we beg you to accept our sincerest apologies.

Your evaluations and comments are precious tools that help us continuously improve our services.

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, Dear Sir, our warmest greetings.

Catherine MARISY

10/10
Stay in 09/2018

This was our third stay at this hotel and is unlikely to be our last

This was our third stay at this hotel and is unlikely to be our last

10/10
Stay in 09/2018

This hotel is ideal for an overnight stay while traveling in france.I find it very pleasant and the food is excellent.

This hotel is ideal for an overnight stay while traveling in france.I find it very pleasant and the food is excellent.

10/10
Stay in 09/2018

Everything was perfect, including having a fridge in the room, but it would have been nice to have a cold bottle of water there when we arrived, after several hours driving in a hot car.
Otherwise the room was ...

Everything was perfect, including having a fridge in the room, but it would have been nice to have a cold bottle of water there when we arrived, after several hours driving in a hot car.
Otherwise the room was very comfortable, spacious and quiet, in a great location. The dinner was excellent, too, served in a very pleasant dining room. We will definitely stay again if we are passing on our way from South to North.

10/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 09/2018

None

None

9/10
Stay in 09/2018

Extremely disappointed with our evening meal

Extremely disappointed with our evening meal

View the hotel's answer
The hotelier's reply

 Dear  Sir Hartk,

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We are sorry that the evening meal did not meet your expectations, and we beg you to accept our sincerest apologies.
We changed your main course twice, and even the thick beef fillet, usually very tender, was not this time,
We of course offered thoses meats, and really do apologize for this isolated incident.

Your evaluations and comments are precious tools that help us continuously improve our services.

Be assured that the necessary corrective measures have already been taken (we've changed pork supplier) to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, Dear Sir, our warmest greetings.
Catherine MARISY

9/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

7/10
Stay in 09/2018

Belle situation proche de l'autoroute ( accès).

Belle situation proche de l'autoroute ( accès).

10/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 09/2018

No

No

10/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 09/2018

Honestly, the food used to be so good and we weren't so comfortable but now the rooms are splendid and the food disappointing.

Honestly, the food used to be so good and we weren't so comfortable but now the rooms are splendid and the food disappointing.

View the hotel's answer
The hotelier's reply

  Dear Madam Whitehead,

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Your evaluations and comments are precious tools that help us continuously improve our services.

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, dear Madam Whitehead, our warmest greetings.
Catherine MARISY

10/10
Stay in 09/2018

I enjoy staying in this hotel. Good start and ending of our holiday.

I enjoy staying in this hotel. Good start and ending of our holiday.

8/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 09/2018

tout en ordre, plus d'hotels comme ca

tout en ordre, plus d'hotels comme ca

10/10
Stay in 09/2018

We always enjoy our stay at Le Val Moret. This time we stayed in Les Camelias and were very comfortable. We look forward to our next visit!

We always enjoy our stay at Le Val Moret. This time we stayed in Les Camelias and were very comfortable. We look forward to our next visit!

10/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

7/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 09/2018

Bien dans l'ensemblesoirée étape: prix un peu trop élevé

Bien dans l'ensemblesoirée étape: prix un peu trop élevé

9/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 09/2018

This has been a charming and exceptionally convenient stay for many years. While the dining room is still good it used to be better and better value. It is far above average but it needs to regain a more generous a...

This has been a charming and exceptionally convenient stay for many years. While the dining room is still good it used to be better and better value. It is far above average but it needs to regain a more generous approach to its guests.

6/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

View the hotel's answer
The hotelier's reply

  Dear Sir,

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

Your evaluations and comments are precious tools that help us continuously to improve our services.


Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, Dear Sir, our warmest greetings.

Catherine MARISY

9/10
Stay in 09/2018

Not having a window to open in the room overnight is a problem. The room gets too hot and stuffy making it uncomfortable.

Not having a window to open in the room overnight is a problem. The room gets too hot and stuffy making it uncomfortable.

9/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

1/10
Stay in 09/2018

Use less ingredients. Think about substance over style. It is a plate of food not a still life. Fillet steak with pickled beetroot, carrot, courgette, green beans, potatoes, a caper, a cauliflower purée, broccoli, ...

Use less ingredients. Think about substance over style. It is a plate of food not a still life. Fillet steak with pickled beetroot, carrot, courgette, green beans, potatoes, a caper, a cauliflower purée, broccoli, a solid charred garlic clove, a tomato, mushrooms, a lettuce leaf etc. Is easier on the eye than the taste buds. Seasoning was absent on every course.

View the hotel's answer
The hotelier's reply

   Dear Madam,

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Your evaluations and comments are precious tools that help us continuously improve our services.


Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, Madam, our best regards.

Catherine MARISY

10/10
Stay in 09/2018

My husband and I are extremely happy with the hotel and stay there most times when traveling to south of France and Spain.

My husband and I are extremely happy with the hotel and stay there most times when traveling to south of France and Spain.

10/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 07/2018

tout y est parfait,

tout y est parfait,

7/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 09/2018

Cheaper food as there is nowhere around.

Cheaper food as there is nowhere around.

9/10
Stay in 09/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 08/2018

Some air conditioning would have been welcome; it was a very hot day.

Some air conditioning would have been welcome; it was a very hot day.

9/10
Stay in 08/2018

It is excellent in the majority of aspects but the basic rooms are a little shabby.Tea and coffee making facilities would be much appreciated and their absence is seen as a disadvantage.

It is excellent in the majority of aspects but the basic rooms are a little shabby.Tea and coffee making facilities would be much appreciated and their absence is seen as a disadvantage.

9/10
Stay in 08/2018

Améliorer le choix concernant la partie ' salé '.

Améliorer le choix concernant la partie ' salé '.

9/10
Stay in 08/2018

Très belle halte !

Très belle halte !

10/10
Stay in 08/2018

Tres bel etablissementBelle salle de seminaire
Personnel agreable et disponible

Tres bel etablissementBelle salle de seminaire
Personnel agreable et disponible

9/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 08/2018

loved the independent hotel, lovely outlook and extremely friendly staff.

loved the independent hotel, lovely outlook and extremely friendly staff.

9/10
Stay in 07/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 08/2018

super c'est la deuxieme annee et je pense que nous reviendrons

super c'est la deuxieme annee et je pense que nous reviendrons

10/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 08/2018

We always try to stay at your hotel on our journey south.

We always try to stay at your hotel on our journey south.

6/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

View the hotel's answer
The hotelier's reply

   Monsieur Wurtz, 


Suite à votre séjour à l'hôtel Hôtel Le Val Moret (MAGNANT), toute notre équipe vous remercie de votre visite et d’avoir pris le temps de nous faire part de votre expérience.

Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser.

Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.

Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en œuvre afin d’améliorer la qualité de la prestation évoquée.

Le petit déjeuner est servi en formule buffet et comprend : boissons chaudes, viennoiseries (3 sortes), pain (3 sortes), biscottes, céréales (3 sortes), jus de fruits (3 sortes), corbeille de fruits, charcuteries et fromages locaux, 3 sortes de confitures locales et artisanales, pâte à tartiner maison, yaourts, compotes, fromage blanc, miel, oeufs.
Je vous prie de nous excuser si le service n'a pas été à la hauteur ce matin là, ainsi que pour le service du bar... 
 

Encore une fois, nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.

Dans l’attente de vous accueillir de nouveau, nous vous prions d’accepter, Monsieur, nos plus sincères salutations.

Catherine MARISY 

8/10
Stay in 08/2018

Très bel établissement mais dommage de ne pas laisser la formule repas à 20 € environ les jours fériés ... sinon super menu mais un peu cher

Très bel établissement mais dommage de ne pas laisser la formule repas à 20 € environ les jours fériés ... sinon super menu mais un peu cher

View the hotel's answer
The hotelier's reply

   Monsieur BAES, 


Suite à votre séjour à l'hôtel Hôtel Le Val Moret (MAGNANT), toute notre équipe vous remercie de votre visite et d’avoir pris le temps de nous faire part de votre expérience.

Je tiens à vous préciser que les plateaux de courtoisie sont mis à votre disposition dans toutes nos chambres confort et premium.

Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.

Nous vous remercions pour vos commentaires, et dans l’attente de vous accueillir de nouveau, nous vous prions d’accepter,  Monsieur, nos plus sincères salutations.

Catherine MARISY 

9/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 07/2018

The hotel, staff, restaurant and quality of food are all in my opinion excellent. The bedrooms are a little shabby (we stayed in the most basic with lowest cost).
What I would really like is for you to include ...

The hotel, staff, restaurant and quality of food are all in my opinion excellent. The bedrooms are a little shabby (we stayed in the most basic with lowest cost).
What I would really like is for you to include tea making facilities in the bedrooms.

10/10
Stay in 07/2018

bon hôtel à recommander

bon hôtel à recommander

8/10
Stay in 08/2018

The hotel was lovely and the staff very friendly. It was in the perfect condition for stopping off on the way to the Alps.The food in the restaurant was exceptional, lovely flavours and good fresh produce.
The r...

The hotel was lovely and the staff very friendly. It was in the perfect condition for stopping off on the way to the Alps.The food in the restaurant was exceptional, lovely flavours and good fresh produce.
The room was clean and comfortable but a but dated in decor. very good shower though.

9/10
Stay in 08/2018

Hôtel agréable, confort du lit top. Espace piscine jacuzzi sauna très agréable,moment de détente garantie.
Prix du petit déjeuner un peux élève je trouve.

Personnelle accueillant et souriant

Hôtel agréable, confort du lit top. Espace piscine jacuzzi sauna très agréable,moment de détente garantie.
Prix du petit déjeuner un peux élève je trouve.

Personnelle accueillant et souriant

9/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

6/10
Stay in 08/2018

Es un hotel muy práctico porque está muy cerca de la salida de la autopista y si tienes que hacer una parada las habitaciones estan muy limpias y son cómodas.

Es un hotel muy práctico porque está muy cerca de la salida de la autopista y si tienes que hacer una parada las habitaciones estan muy limpias y son cómodas.

View the hotel's answer
The hotelier's reply

Muy Sra. mía ,

Después de su estancia en el Hôtel Le Val Moret (MAGNANT), todo nuestro equipo le agradece su visita y que haya tomado el tiempo de comunicarnos su experiencia.

Nuestros equipos están a su escucha para perfeccionar sus servicios de acogida y de alojamiento, a fin de satisfacer lo mejor posible sus demandas.

Sus comentarios y sugerencias nos permiten perfeccionar nuestras prestaciones. Por consiguiente, su opinión es muy preciosa. Puede estar seguro de que sus comentarios serán debidamente transmitidos a los equipos concernidos.

En espera de recibirle de nuevo le saluda atentamente.

Catherine MARISY

10/10
Stay in 08/2018

with 4 'adults' sharing a room (Parents and 2 teenage sons) the option of air conditioning would be nice

with 4 'adults' sharing a room (Parents and 2 teenage sons) the option of air conditioning would be nice

10/10
Stay in 08/2018

excellent!!

excellent!!

4/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

View the hotel's answer
The hotelier's reply

Madame Houard,

Je fais suite à votre commentaire suite à votre séjour du 8 Aout dernier, et aimerais vous apporter quelques précisions :

- nous disposons de chambres climatisées dans l'hôtel et dans notre annexe les Camélias, en catégorie premium. Les chambres standard douche, comme celle que vous aviez réservée, ne disposent pas de climatisation. Cependant nos équipes ont fait le maximum pour maintenir une température correcte, malgré une exceptionnelle chaleur, inhabituelle dans notre région.

toutes nos chambres sont de plain pied, avec stationnement à proximité de la chambre, et vue directe sur la campagne environnante.

L'accès à l'Aqua Val est inclus dans le cadre de votre séjour à l'hotel.

- le restaurant dispose de trois salles, toutes climatisées, et nous ne faisons pas de différence entre les clients logeant à l'hôtel et les personnes venant de l'extérieur; il est dommage de juger de notre organisation ainsi.

Nous aurions effectivement du vous proposer les menus enfants, vous avez choisi le menu à 17.10€ par personne, en bas de la page de ce menu est mentionné la disponibilité des menus enfants, sur demande.

- concernant le petit déjeuner, nous proposons un choix de 3 pains différents, viennoiseries, charcuteries et fromages locaux, au minimum trois confitures locales et artisanales, miel de la région, pate à tartiner maison, 3 jus de fruits différents, boissons chaudes, fromage blanc fermier de la région, œufs, biscottes, 4 céréales différentes, compotes, yaourts natures, et yaourts aux fruits, biscottes, cakes et madeleines...

Espérant pouvoir vous prouver lors d'une prochaine visite, que l'esprit régnant dans cette maison est le bien être de notre clientèle, dans un esprit convivial mais non moins professionnel, je vous prie de croire, Madame, en l'assurance de mes cordiales salutations.

Catherine MARISY

 

 

Vous aviez réservé









 
Dans l’attente de vous accueillir de nouveau, nous vous prions d’accepter, Madame / Monsieur, nos plus sincères salutations.

 

10/10
Stay in 07/2018

This Hotel has always been lovely, service, friendly, helpful staff. I have been staying there forever 10 years

This Hotel has always been lovely, service, friendly, helpful staff. I have been staying there forever 10 years

8/10
Stay in 08/2018

It is a terrific hotel and we were lucky to find it by accident. We will stay again. The only improvement would be some colling for the rooms as they were too hot

It is a terrific hotel and we were lucky to find it by accident. We will stay again. The only improvement would be some colling for the rooms as they were too hot

10/10
Stay in 08/2018

Room was rather hot as no windows - only French doors which for real security would need to be locked at night. We just closed shutters and left door open.

Room was rather hot as no windows - only French doors which for real security would need to be locked at night. We just closed shutters and left door open.

10/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 08/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 08/2018

Très satisfait, hormis le manque de climatisation dans la chambre. Mais il faut dire qu'il faisait une chaleur vraiment exceptionnelle : 39C! Heureusement qu'il y avait la piscine pour nous rafraîchir.

Très satisfait, hormis le manque de climatisation dans la chambre. Mais il faut dire qu'il faisait une chaleur vraiment exceptionnelle : 39C! Heureusement qu'il y avait la piscine pour nous rafraîchir.

9/10
Stay in 08/2018

With so many English people staying here it would of been nice to have the menu choices in different languages as opposed to seeing people struggling with google translator for words they were unsure of.

With so many English people staying here it would of been nice to have the menu choices in different languages as opposed to seeing people struggling with google translator for words they were unsure of.

10/10
Stay in 08/2018

Another excellent stay - we will come again

Another excellent stay - we will come again

10/10
Stay in 07/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

7/10
Stay in 08/2018

L’hôtel est très bien situé à proximité de l’autoroute. La chambre était spacieuse et le lit assez confortable. La salle d’eau était bien équipée.

L’hôtel est très bien situé à proximité de l’autoroute. La chambre était spacieuse et le lit assez confortable. La salle d’eau était bien équipée.

9/10
Stay in 08/2018

Rien à redire, tout est parfait

Rien à redire, tout est parfait

10/10
Stay in 07/2018

très bon accueil et repas de haut qualité. Nous y faisons halte à chaque passage (nuit ou repas du midi) et nous reviendrons . A recommander et à découvrir : rapport qualité/prix très intéressant.

très bon accueil et repas de haut qualité. Nous y faisons halte à chaque passage (nuit ou repas du midi) et nous reviendrons . A recommander et à découvrir : rapport qualité/prix très intéressant.

9/10
Stay in 07/2018

No

No

10/10
Stay in 07/2018

Petit déjeuner cher par rapport au prix du menu restaurant

Petit déjeuner cher par rapport au prix du menu restaurant

10/10
Stay in 07/2018

Excellent hotel. Friendly staff, good food, comfortable room and great swimming pool.Perfect for a relaxing break.
This was our second visit and we hope to return.

Excellent hotel. Friendly staff, good food, comfortable room and great swimming pool.Perfect for a relaxing break.
This was our second visit and we hope to return.

9/10
Stay in 07/2018

This is a very well organised hotel in a very good position, convenient for travellers. We have no complaints about the hotel or the restaurant and will certainly come again. We have used the hotel at least 5 times ...

This is a very well organised hotel in a very good position, convenient for travellers. We have no complaints about the hotel or the restaurant and will certainly come again. We have used the hotel at least 5 times in the past.

9/10
Stay in 07/2018

Other than the fact that the Wi-fi did not work we thoroughly enjoyed our night at Logis Val de Mouret. The standard of the food was excellent.

Other than the fact that the Wi-fi did not work we thoroughly enjoyed our night at Logis Val de Mouret. The standard of the food was excellent.

10/10
Stay in 07/2018

très chouette hôtel et très bon restaurant = étape à recommander dommage pour le wifi inutilisable

très chouette hôtel et très bon restaurant = étape à recommander dommage pour le wifi inutilisable

7/10
Stay in 07/2018

Airco in the rrooms and a better hairdryer would be nice.

Airco in the rrooms and a better hairdryer would be nice.

8/10
Stay in 06/2018

Friendly reception.

Friendly reception.

9/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 07/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 07/2018

Excellent

Excellent

10/10
Stay in 07/2018

For Brits the chance to make a cup of tea in the room is very important. Few French hotels offer this facility but as very many Brits use this Logis it would be a good additional recommendation,

For Brits the chance to make a cup of tea in the room is very important. Few French hotels offer this facility but as very many Brits use this Logis it would be a good additional recommendation,

9/10
Stay in 07/2018

Wi-fi that works- in every room

Wi-fi that works- in every room

10/10
Stay in 07/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 07/2018

NOUS REVIENDRONS AVEC PLAISIR AU VAL MORET, PROXIMITE DE L'AUTOROUTE,HOTEL AU MILIEU DES CHAMPS, BELLE DECOUVERTE A RECOMMANDER

NOUS REVIENDRONS AVEC PLAISIR AU VAL MORET, PROXIMITE DE L'AUTOROUTE,HOTEL AU MILIEU DES CHAMPS, BELLE DECOUVERTE A RECOMMANDER

10/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 07/2018

Good value for money.

Good value for money.

10/10
Stay in 07/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 07/2018

Etape très agréable en Champagne; repas dans le cadre de l'option 'Echappée Gourmande' de très bonne qualitéNous retenons l'adresse pour retourner soit en étape soit pour découvrir la région

Etape très agréable en Champagne; repas dans le cadre de l'option 'Echappée Gourmande' de très bonne qualitéNous retenons l'adresse pour retourner soit en étape soit pour découvrir la région

8/10
Stay in 07/2018

The room was a little small, so was the bed, but the bathroom was a fine size and everything you need was in it. And it was very clean. The diner was fantastic, we really enjoyed it.
So close to the autoroute a...

The room was a little small, so was the bed, but the bathroom was a fine size and everything you need was in it. And it was very clean. The diner was fantastic, we really enjoyed it.
So close to the autoroute and have a quality diner like this, we didn't know it was possible!

9/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 07/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 06/2018

Endroit très agréables, idéal pour se reposer, se ressourcer. Nous apprécions y retourner.

Endroit très agréables, idéal pour se reposer, se ressourcer. Nous apprécions y retourner.

9/10
Stay in 07/2018

Just be aware that the air conditioned rooms can take 60+ minutes to readjust to new settings and that the aircon stops if doors or windows are open or left slightly ajar.
The hotel pitches well above it weight...

Just be aware that the air conditioned rooms can take 60+ minutes to readjust to new settings and that the aircon stops if doors or windows are open or left slightly ajar.
The hotel pitches well above it weight in terms of having a large indoor swimming pool and an outstanding restaurant. It's great to be able to have a swim after a long journey.

Although it's only 5 minutes from the autoroute, we did not find the vehicle noise intrusive.

Being able to park right outside the room gives the hotel the edge on a lot of town centre hotels where you have to park your car and contents some distance away.

Val Moret is very well placed for exploring the lovely local Champagne villages and the outdoor area around the Orient lakes nearby. I'd recommend staying more than just one night, especially in the summer, and make touring the area part of your holiday.

10/10
Stay in 07/2018

We keep coming back - convenient and pleasant place to stay near the autoroute. Quality of the food is excellent.

We keep coming back - convenient and pleasant place to stay near the autoroute. Quality of the food is excellent.

9/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 07/2018

J'y reviendrai

J'y reviendrai

10/10
Stay in 07/2018

We have only used hotel as a stop-over while travelling to our relatives so have not asked for additional information. However the staff are always very friendly.

We have only used hotel as a stop-over while travelling to our relatives so have not asked for additional information. However the staff are always very friendly.

10/10
Stay in 07/2018

Unfortunately Wi-fi wasn’t functioning in rooms but that was explained at arrival. Otherwise the room,the dinner with champagne ( good value) and the breakfast were all very good.We have stayed before in winter but...

Unfortunately Wi-fi wasn’t functioning in rooms but that was explained at arrival. Otherwise the room,the dinner with champagne ( good value) and the breakfast were all very good.We have stayed before in winter but will definitely stay again whatever the season.The hotel situation at 3 minutes drive away from motorway is absolutely ideal .In spite of the proximity of the motorway the hotel outside in indoors is not noisy. Good place to stay.

8/10
Stay in 07/2018

Concern about the safety of the wet room. Floor very slippery and dangerous for a person with walking/balance problems as was the case with my wife.

Concern about the safety of the wet room. Floor very slippery and dangerous for a person with walking/balance problems as was the case with my wife.

9/10
Stay in 07/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 07/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 07/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 06/2018

Excellent location for my business requirements when travelling from the UK to Geneva. Secure car park important to me as is the high quality service, food and environment. Thank you.

Excellent location for my business requirements when travelling from the UK to Geneva. Secure car park important to me as is the high quality service, food and environment. Thank you.

10/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 07/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 06/2018

The only problem was that Wi fi was only avaiable in the main building and not in the room otherwise this hotel provided exceptional service and value

The only problem was that Wi fi was only avaiable in the main building and not in the room otherwise this hotel provided exceptional service and value

10/10
Stay in 06/2018

Great staff and food. Always look forward to stay

Great staff and food. Always look forward to stay

10/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 06/2018

I would give it 5 fireplaces!

I would give it 5 fireplaces!

8/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 05/2018

il faudrait un petit frigo dans la chambre(mais il n'y en a jamais)

il faudrait un petit frigo dans la chambre(mais il n'y en a jamais)

10/10
Stay in 06/2018

We had an excellent stay. The only disappointment was that wifi was not available in our room (although it was available in the main building), but we understand that fibre optique is shortly to be available, which ...

We had an excellent stay. The only disappointment was that wifi was not available in our room (although it was available in the main building), but we understand that fibre optique is shortly to be available, which should address this issue

10/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 06/2018

Nous sommes venus dans votre hôtel pour fêter nos 1 an de mariage. Nous en garderons un très bon souvenir, des moments de détente inoubliable. Tout était parfait !!!! encore Merci à toute votre équipe !!!!!

Nous sommes venus dans votre hôtel pour fêter nos 1 an de mariage. Nous en garderons un très bon souvenir, des moments de détente inoubliable. Tout était parfait !!!! encore Merci à toute votre équipe !!!!!

9/10
Stay in 05/2018

The evening meal menu should offer a more varied choice.

The evening meal menu should offer a more varied choice.

10/10
Stay in 06/2018

The food at val moret is always good, but on this occasion the Etap menus for 19 euros was exceptional, one of the best we have had, and we have travelled extensively. A credit to the kitchen staff and Madame Marris...

The food at val moret is always good, but on this occasion the Etap menus for 19 euros was exceptional, one of the best we have had, and we have travelled extensively. A credit to the kitchen staff and Madame Marrissey. I have in the past recommended this hotel to friends many of whom have become regular visitors.

9/10
Stay in 05/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 05/2018

Superb overall, as always.

Superb overall, as always.

7/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 06/2018

Séjour très agréable La chambre très spacieuse et bien aménagée
Le dîner excellent de même que le petit déjeuner le lendemain matin
Personnel attentionné et service très pro
Nous y reviendrons avec plaisir

Séjour très agréable La chambre très spacieuse et bien aménagée
Le dîner excellent de même que le petit déjeuner le lendemain matin
Personnel attentionné et service très pro
Nous y reviendrons avec plaisir

9/10
Stay in 06/2018

J'ai eu 1 séjour sans fausse note.Je suis très satisfaite.

J'ai eu 1 séjour sans fausse note.Je suis très satisfaite.

9/10
Stay in 06/2018

no opening window in room did get stuffy overnight

no opening window in room did get stuffy overnight

8/10
Stay in 06/2018

Despite problems we will return

Despite problems we will return

9/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 05/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 06/2018

We have stayed here for many years - while driving back from Italy.It is perfect for a short stay and we have recommended it to many friends.

We have stayed here for many years - while driving back from Italy.It is perfect for a short stay and we have recommended it to many friends.

10/10
Stay in 05/2018

Agréable et correct.

Agréable et correct.

10/10
Stay in 06/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 05/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 05/2018

I have had lunch frequently since the hotel opened and always enjoyed it. I have stayed overnight once before. I like the hotel very much.

I have had lunch frequently since the hotel opened and always enjoyed it. I have stayed overnight once before. I like the hotel very much.

10/10
Stay in 05/2018

We always choose Le Val Moret whenever we are travelling in the region. A superb hotel with wonderful staff!

We always choose Le Val Moret whenever we are travelling in the region. A superb hotel with wonderful staff!

9/10
Stay in 05/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 05/2018

during warm weather air conditioning should be providedas we prefer not to leave the door open
also no ventilation in bathroom

during warm weather air conditioning should be providedas we prefer not to leave the door open
also no ventilation in bathroom

8/10
Stay in 05/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 05/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 05/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 05/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 05/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 05/2018

Excellent hotel restaurant avec une superbe prestation l'Aqua Val, le cadre est magique.

Excellent hotel restaurant avec une superbe prestation l'Aqua Val, le cadre est magique.

10/10
Stay in 05/2018

We have stayed at this hotel at least once a year for 20 years. We are particular fans of the restaurant.The motel type accommodation makes ones stay very simple.
Every year the hotel has upgraded its facilities...

We have stayed at this hotel at least once a year for 20 years. We are particular fans of the restaurant.The motel type accommodation makes ones stay very simple.
Every year the hotel has upgraded its facilities and expanded.
It is lovely to see the same staff each time.

10/10
Stay in 04/2018

Every thing was fantastic .... we stay there often on our travels GREAT place ..... only thing i really didn't like was the hair dryer ... but lovely hotel thank you ..

Every thing was fantastic .... we stay there often on our travels GREAT place ..... only thing i really didn't like was the hair dryer ... but lovely hotel thank you ..

8/10
Stay in 05/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 04/2018

We have stayed here in the past and have always been very satisfied with the service of the staff, the rooms and the food. I am sure we will stay here again when we are in the area.

We have stayed here in the past and have always been very satisfied with the service of the staff, the rooms and the food. I am sure we will stay here again when we are in the area.

10/10
Stay in 04/2018

I have used this as a break for lunch over many years and the quality and service have always been excellent. I have stayed once but had 3 nights this time in order to cycle on the canal st julian and visit Essoyes...

I have used this as a break for lunch over many years and the quality and service have always been excellent. I have stayed once but had 3 nights this time in order to cycle on the canal st julian and visit Essoyes and the area. All were within easy reach of the hotel. All the staff are very friendly and highly efficient. What was really impressive was that immediately after a thunderstorm and heavy wind and rain the patron was out checking for any damage - his daughters picking up blown chairs and reporting a tile which had come off my roof. It was repaired before I left the following morning - that is real attention to detail and I will be telling my friends etc. It was lovely to see Maman at breakfast welcoming and seating everyone - just like the old times. WELL DONE VAL MORET

9/10
Stay in 04/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 04/2018

Bravo pour la qualite des services offerts par l aquaval. Tout y est irreprochable, c etait parfait.Le seul bemol a notre sejour aura ete la chambe qui ne correspondait pas vraiment aux photos du site, c etait decev...

Bravo pour la qualite des services offerts par l aquaval. Tout y est irreprochable, c etait parfait.Le seul bemol a notre sejour aura ete la chambe qui ne correspondait pas vraiment aux photos du site, c etait decevant.

View the hotel's answer
The hotelier's reply

Monsieur Comte,


Je fais suite aux commentaires laissés suite à votre séjour et vous remercie de vos compliments pour l'aqua Val.

Vous occupiez effectivement une chambre standard, nous avons d'autres types de chambres, confort et premium, avec des lits plus grands, salle de bans et toilettes séparés, chambres plus confortables.

N'hésitez pas à en faire la demande lors de votre prochaine réservation, nous vous orienterons selon vos souhaits et nos disponibilités.

 
Dans l’attente de vous accueillir de nouveau, nous vous prions d’accepter, Monsieur, nos plus sincères salutations.

Catherine MARISY 
Assistante de Direction

 

9/10
Stay in 04/2018

We had the basic room number 1. The shower wets a lot of the bathroom floor and there did not seem to be an extractor working.

We had the basic room number 1. The shower wets a lot of the bathroom floor and there did not seem to be an extractor working.

10/10
Stay in 04/2018

Très bien , continuez comme cela .

Très bien , continuez comme cela .

10/10
Stay in 04/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 04/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 04/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 03/2018

Excellent food and wine. Very comfortable rooms. Very useful location.

Excellent food and wine. Very comfortable rooms. Very useful location.

10/10
Stay in 03/2018

A wonderful stop over for us and our dog , excellent restaurant always a joy to look forward to the start and end of our holidays en route to the South of France

A wonderful stop over for us and our dog , excellent restaurant always a joy to look forward to the start and end of our holidays en route to the South of France

8/10
Stay in 03/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 04/2018

Coffee making facilities in the room

Coffee making facilities in the room

9/10
Stay in 03/2018

We have stayed at this hotel on many occasions and we never get it quite right when choosing our evening meal. The waiter l feel is always in a hurry .l chose something this time and l did not enjoy it at all .

We have stayed at this hotel on many occasions and we never get it quite right when choosing our evening meal. The waiter l feel is always in a hurry .l chose something this time and l did not enjoy it at all .

View the hotel's answer
The hotelier's reply

Dear Madam Spain,

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, Dear Madam, our warmest greetings.

Catherine MARISY

10/10
Stay in 03/2018

An excellent hotel in every way. More than lived up to the recommendation we had been given by a regular visitor.

An excellent hotel in every way. More than lived up to the recommendation we had been given by a regular visitor.

10/10
Stay in 03/2018

KEEP UP THE GREAT SERVICE/ALWAYS ENJOY MY STAY

KEEP UP THE GREAT SERVICE/ALWAYS ENJOY MY STAY

10/10
Stay in 03/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

7/10
Stay in 03/2018

poor dining experience as trying to cater for too many people

poor dining experience as trying to cater for too many people

View the hotel's answer
The hotelier's reply

  Dear Sir,

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Your evaluations and comments are precious tools that help us continuously improve our services.

Be assured that we will be more vigilant about the distribution of the service so that the rooms are less noisy.
Concerning the food, we are always working with fresh products, and we thank you for your feed back.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, dear Sir Leese, our warmest greetings.

Catherine MARISY 

10/10
Stay in 03/2018

We have stayed many times. A carte de fidelity would be nice!

We have stayed many times. A carte de fidelity would be nice!

10/10
Stay in 03/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 03/2018

Improve the will fi

Improve the will fi

9/10
Stay in 03/2018

The only small issue was, I would have appreciated tea and coffee making facility in room.

The only small issue was, I would have appreciated tea and coffee making facility in room.

10/10
Stay in 03/2018

Très pratique pour une étape et facile à trouver

Très pratique pour une étape et facile à trouver

10/10
Stay in 03/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 03/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 03/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 03/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 03/2018

Excellent hotel, restaurant and service.Will certainly visit again.
One of your questions asked if I received local information from the hotel, knowing I was staying for one night only the reception realised thi...

Excellent hotel, restaurant and service.Will certainly visit again.
One of your questions asked if I received local information from the hotel, knowing I was staying for one night only the reception realised this was not necassary.

7/10
Stay in 03/2018

We have stayed many times at le Val Moret, mainly because it is convenient. The rooms are adequate, I would like a brasserie style restaurant! Rather than the fine dining which it seldom achieves.

We have stayed many times at le Val Moret, mainly because it is convenient. The rooms are adequate, I would like a brasserie style restaurant! Rather than the fine dining which it seldom achieves.

8/10
Stay in 02/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 03/2018

Très bonne hôtel. Il est dommage de mettre en avant du lait de ferme et d'avoir un chocolat chaud machine qui devient un standard des hôtels de luxe au détriment de la qualité.

Très bonne hôtel. Il est dommage de mettre en avant du lait de ferme et d'avoir un chocolat chaud machine qui devient un standard des hôtels de luxe au détriment de la qualité.

9/10
Stay in 03/2018

Très bel ensemble.

Très bel ensemble.

8/10
Stay in 03/2018

Personnel très professionnelchambre manquant de place mais literie très confortable

Personnel très professionnelchambre manquant de place mais literie très confortable

10/10
Stay in 02/2018

Très propre, chaleureux et agréable hôtel restaurant avec un très bon service

Très propre, chaleureux et agréable hôtel restaurant avec un très bon service

9/10
Stay in 02/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 02/2018

Swimming pool is wonderful and always WARM. Breakfast is very good value for money.
Excellent, welcoming and helpful staff.
Have stayed here over many years and standard is always consistently high.

Swimming pool is wonderful and always WARM. Breakfast is very good value for money.
Excellent, welcoming and helpful staff.
Have stayed here over many years and standard is always consistently high.

9/10
Stay in 02/2018

We always plan our journeys so that we can stay at the hotel. The staff are always helpful and friendly; the meals are exceptional. The menu du jour is always very enjoyable.

We always plan our journeys so that we can stay at the hotel. The staff are always helpful and friendly; the meals are exceptional. The menu du jour is always very enjoyable.

9/10
Stay in 02/2018

An excellent stopover, because of the quality of the hotel and its situation.

An excellent stopover, because of the quality of the hotel and its situation.

9/10
Stay in 02/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 02/2018

Amazing dinner .

Amazing dinner .

10/10
Stay in 02/2018

I can't fault the Val Moret. We have stayed many times and will definately stay again.

I can't fault the Val Moret. We have stayed many times and will definately stay again.

10/10
Stay in 02/2018

Better WiFi please

Better WiFi please

7/10
Stay in 01/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 02/2018

Excellent et agréable établissement. Coté Hotel, les chambres sont simples mais confortables et la propreté est irréprochable.
Le restaurant que j'ai souvent fréquenté hors séjour, est remarquable pour s...

Excellent et agréable établissement. Coté Hotel, les chambres sont simples mais confortables et la propreté est irréprochable.
Le restaurant que j'ai souvent fréquenté hors séjour, est remarquable pour sa qualité et son rapport qualité prix.
Le personnel en contact avec le public est particulièrement agréable, courtois, disponible et compétent.
Je regrette de n'avoir pas eu le temps d'utiliser piscine et jacuzzi qui sont des équipements de qualité.

10/10
Stay in 01/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 01/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 01/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 01/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 01/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 01/2018

lovely hotel

lovely hotel

10/10
Stay in 01/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 12/2017

A home away from home, and one big family.

A home away from home, and one big family.

10/10
Stay in 01/2018

Abgrabe Hotel a recommader

Abgrabe Hotel a recommader

9/10
Stay in 01/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 01/2018

Breakfast is very old fashioned, no fresh fruit salad, dreadful coffee through a machine and queues at the machine. needs to be updated for teh modern traveller.
On teh opposite side the dinner menu choice and s...

Breakfast is very old fashioned, no fresh fruit salad, dreadful coffee through a machine and queues at the machine. needs to be updated for teh modern traveller.
On teh opposite side the dinner menu choice and service is very good

View the hotel's answer
The hotelier's reply

Dear Logis customer,
Your observations both positive and negative have been registered by our Quality Control Monitoring.
We thank you for having contributed to support the quality of the Logis organization through your testimonial.
Regards,
The Logis Team.

6/10
Stay in 01/2018

This becoming repetitive. Please don't claim setvices that can't be provided. Please itemise restaurant chrges on the final bill and take care iver prix gixe vs a ka carte

This becoming repetitive. Please don't claim setvices that can't be provided. Please itemise restaurant chrges on the final bill and take care iver prix gixe vs a ka carte

View the hotel's answer
The hotelier's reply

Dear Sir,
Your observations, both positive and negative, have been registered by our Quality Control Monitoring.
We are sorry for the annoyance that you have encountered but in spite of this we sincerely hope to welcome you again in our Logis hotels and restaurants.
We thank you for having contributed to support the quality of the Logis organization through your testimonial.
Regards,
The Logis Team.

9/10
Stay in 01/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 01/2018

Very convenient from motorway

Very convenient from motorway

9/10
Stay in 01/2018

Très bonne adresse - la chambre 1 adulte était propre et fonctionnelle - décoration sobre mais tout est à disposition Très belle surprise en restauration - Belle carte et cuisine très bien réalisée - un plai...

Très bonne adresse - la chambre 1 adulte était propre et fonctionnelle - décoration sobre mais tout est à disposition Très belle surprise en restauration - Belle carte et cuisine très bien réalisée - un plaisir pour les papilles
Le personnel est très à l’écoute et très agréable
Aucune fausse note

10/10
Stay in 01/2018

The Val Moret is perfect for us for an overnight stay either travelling North to Calais or South to the Alps. It provides very comfortable accommodation & a lovely meal. A stay here is something to look forward to a...

The Val Moret is perfect for us for an overnight stay either travelling North to Calais or South to the Alps. It provides very comfortable accommodation & a lovely meal. A stay here is something to look forward to and also part of our holiday. That's why we have been staying here for 20 years!

10/10
Stay in 01/2018

Improve Wi-fi reception / coverage

Improve Wi-fi reception / coverage

10/10
Stay in 01/2018

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 12/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 12/2017

Hotel agréable mais chambre trop exiguë pour y séjourner . Par contre excellent accueil de la part du personnel et des responsables

Hotel agréable mais chambre trop exiguë pour y séjourner . Par contre excellent accueil de la part du personnel et des responsables

9/10
Stay in 12/2017

Convenient friendly overnight stop.Excellent meal at good value.
Rooms quite basic

Convenient friendly overnight stop.Excellent meal at good value.
Rooms quite basic

9/10
Stay in 12/2017

la salle de bain n'est pas à la hauteur de l'ensemble

la salle de bain n'est pas à la hauteur de l'ensemble

9/10
Stay in 12/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 12/2017

Room ventilation.

Room ventilation.

10/10
Stay in 12/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 12/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 12/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 12/2017

The problem about parking was because there was a conference but we could not park outside our room. Maybe it’s me but the menu seemed more limited/less appealing.

The problem about parking was because there was a conference but we could not park outside our room. Maybe it’s me but the menu seemed more limited/less appealing.

10/10
Stay in 12/2017

We stayed in a renovated room. It was excellent. We come to Val Moret at least once or twice a year and have done so since it began. We also recommend it to our friends who viist us in the Alps. Well done to th...

We stayed in a renovated room. It was excellent. We come to Val Moret at least once or twice a year and have done so since it began. We also recommend it to our friends who viist us in the Alps. Well done to the Marisy family.

8/10
Stay in 12/2017

The staff in the dining room did not listen correctly and therefore the meal ordered 'Fillet de bar' was served as Fillet de boeuf, although cooked correctly for taste this was not what was ordered, when the wine wa...

The staff in the dining room did not listen correctly and therefore the meal ordered 'Fillet de bar' was served as Fillet de boeuf, although cooked correctly for taste this was not what was ordered, when the wine was opened there was cork left in the top of the bottle. My sister-in-law and I were very tired and just accepted the above without mentioning it, however it has tainted her view of the hotel, I have stayed before and know that this is not the normal service.

8/10
Stay in 12/2017

Excellent food which is locally sourced and imaginatively prepared. The dishes tasted delicious but some more attention to presentation would make them first class.

Excellent food which is locally sourced and imaginatively prepared. The dishes tasted delicious but some more attention to presentation would make them first class.

10/10
Stay in 12/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 12/2017

The wifi connection was very slow

The wifi connection was very slow

10/10
Stay in 12/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 12/2017

Un excellent établissement, je reviendrais avec des amis.

Un excellent établissement, je reviendrais avec des amis.

10/10
Stay in 12/2017

Très bel hôtel, bien disposé et spacieux. Personnel très sympathique. Nous avons adoré l'aquaval très agréable ce moment de détente. Nous recommandons cet hôtel.

Très bel hôtel, bien disposé et spacieux. Personnel très sympathique. Nous avons adoré l'aquaval très agréable ce moment de détente. Nous recommandons cet hôtel.

10/10
Stay in 11/2017

Just brilliant and I will stay there again

Just brilliant and I will stay there again

10/10
Stay in 12/2017

update your wifi. cannot connect in lower chambres

update your wifi. cannot connect in lower chambres

10/10
Stay in 11/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 11/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 11/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 11/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 11/2017

Hôtel magnifique qui correspond au site internet Deco classe agencement de qualité que ce soit les matériaux literie robinetterie rien à redire
Le VAL MORET pourrait tout à fait être la vitrine des Logis...

Hôtel magnifique qui correspond au site internet Deco classe agencement de qualité que ce soit les matériaux literie robinetterie rien à redire
Le VAL MORET pourrait tout à fait être la vitrine des Logis de France
Un très bel exemple de réussite dans l’ hôtellerie
Sans exagérer on peut citer cet endroit comme incontournable !

View the hotel's answer
The hotelier's reply

Chers Clients Logis,
Nous vous remercions d’avoir consacré à ce questionnaire quelques instants de votre temps et d’avoir ainsi contribué efficacement au suivi qualitatif de notre chaîne.
Nous avons bien noté votre bémol en matière de confort.
Sachez que nous demeurons toujours soucieux du bien-être et de la satisfaction de nos clients : par conséquent, votre avis nous est particulièrement utile.
Bien à vous,
Le Service Qualité.

9/10
Stay in 11/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 11/2017

Fréquentant l'établissement de manière épisodique depuis plus de 30 ans, nous apprécions la qualité de l'accueil, la gentille et professionnalisme de toute l'équipe - des constantes qui ont traversé ces déc...

Fréquentant l'établissement de manière épisodique depuis plus de 30 ans, nous apprécions la qualité de l'accueil, la gentille et professionnalisme de toute l'équipe - des constantes qui ont traversé ces décades. Le Val Moret a su évolué en proposant des nouveaux services et une amélioration de son confort d’hostellerie.
A notre avis un des meilleurs établissement de la région..

9/10
Stay in 10/2017

Excellent séjour comme à chaque passage ????

Excellent séjour comme à chaque passage ????

10/10
Stay in 10/2017

Très bien dans l'ensemble sauf le wifi faiblard.A quand une borne de recharge pour voiture électrique ?

Très bien dans l'ensemble sauf le wifi faiblard.A quand une borne de recharge pour voiture électrique ?

10/10
Stay in 10/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 10/2017

I was disappointed with my main meal and it was an expensive option. I was expecting one of the staff to ask me how the meal was, but noone did and I did not want to make a fuss.

I was disappointed with my main meal and it was an expensive option. I was expecting one of the staff to ask me how the meal was, but noone did and I did not want to make a fuss.

View the hotel's answer
The hotelier's reply

  Dear Madam Hurley,

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We are sorry that the main course did not meet your expectations, and we beg you to accept our sincerest apologies.

Your evaluations and comments are precious tools that help us continuously improve our services. 
We should have indeed measured your satisfaction, and this is a mistake on our part. 

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known was isolated incident.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, Dear Madam, our warmest greetings.
Catherine MARISY

9/10
Stay in 10/2017

Très bonne table et le personnel dans son entièreté particulièrement gentil et attentionné

Très bonne table et le personnel dans son entièreté particulièrement gentil et attentionné

7/10
Stay in 10/2017

Booked thru Expedia, paying extra for a standard room with LARGER (Queen) Bed. On arrival we were sent to standard room with only a standard double bed. There will always be confusion when both types of room are lis...

Booked thru Expedia, paying extra for a standard room with LARGER (Queen) Bed. On arrival we were sent to standard room with only a standard double bed. There will always be confusion when both types of room are listed as just 'standard', and if the size of bed only appears in the 'request' section..Luckily another queen bed room was available, but if it had not been, I would have been annoyed. Could you change your booking options to perhaps NOT list the queen bed room as a 'standard' but perhaps call it something else to avoid this confusion ? Thanks

View the hotel's answer
The hotelier's reply

  Dear Sir,

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We have taken note of your remarks and will do the necessary corrective mesure to avoid that this situation happen again. 
Please accept our sincere apologies

Your evaluations and comments are precious tools that help us continuously to improve our services.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, dear Sir, our warmest greetings.
Catherine MARISY

9/10
Stay in 10/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 10/2017

La première visite, et on espère que ce ne sera la dernière

La première visite, et on espère que ce ne sera la dernière

10/10
Stay in 10/2017

très bon accueil.restauration de très haute qualité.a recommander

très bon accueil.restauration de très haute qualité.a recommander

9/10
Stay in 10/2017

Qualité de l'infrastructure: OK.Qualité des repas: médiocre (partiellement réchauffés; composition pas très originale) à bon et très bonne.
Service beaucoup trop rapide (pour les repas du soir).

Qualité de l'infrastructure: OK.Qualité des repas: médiocre (partiellement réchauffés; composition pas très originale) à bon et très bonne.
Service beaucoup trop rapide (pour les repas du soir).

10/10
Stay in 10/2017

This was our 4th stay at Val Moret. We stayed in Room 26 which we found to be the best room we have stayed in so far. In particular the shower and toilet facilities seemed more up to date than in other rooms we ha...

This was our 4th stay at Val Moret. We stayed in Room 26 which we found to be the best room we have stayed in so far. In particular the shower and toilet facilities seemed more up to date than in other rooms we have had. The modern blindsand curtains, etc gave the room a light and airy feel.
We wonder if all the rooms could not be updated to this standard.

9/10
Stay in 10/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 10/2017

The pillows are hard and a better quality would be an improvement.

The pillows are hard and a better quality would be an improvement.

View the hotel's answer
The hotelier's reply

 Dear Sir,

Thank you to have taken time to share your exeperience following to your recent stay, 

We have taken note of your remarks, for the pillows
 

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, Dear Sir, our warmest greetings.

Catherine MARISY

 

8/10
Stay in 09/2017

We stay in a renovated room but for the bathroom window there is no protection for insects who would like to come in.In summer days it would be better to have a airconditioning in the room.

We stay in a renovated room but for the bathroom window there is no protection for insects who would like to come in.In summer days it would be better to have a airconditioning in the room.

7/10
Stay in 09/2017

Need to make better use of restaurant waiting staff.

Need to make better use of restaurant waiting staff.

9/10
Stay in 10/2017

sehr gut

sehr gut

10/10
Stay in 10/2017

Needs a bar area. Needs better beds and pillows. Overall for a stop over it’s really very good but then again 2 people with dinner, breakfast and a few drinks it should be for 300 euros.

Needs a bar area. Needs better beds and pillows. Overall for a stop over it’s really very good but then again 2 people with dinner, breakfast and a few drinks it should be for 300 euros.

View the hotel's answer
The hotelier's reply

Dear Sir Grossman,

Following to your stay, I would like to thank you to have shared your impressions.
You had a standard room at 74€, which is our first price, but with new beddings and new pillows,
We have also some nicer rooms, more confortable at 89€.
Dinner menu on staurdays begin at 27.50€ with regional products, and breakfast is served as a continental buffet at 11.505€ per person.
Please do not hesitate, on your next visit to ask for another room if you want so,

Best regards, 

Catherine MARISY 

 

10/10
Stay in 10/2017

Excellente étape

Excellente étape

8/10
Stay in 09/2017

There is a problem with bird shit at Les Camelias which you should pay attention to

There is a problem with bird shit at Les Camelias which you should pay attention to

7/10
Stay in 09/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

View the hotel's answer
The hotelier's reply

   Dear Sir,

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Your evaluations and comments are precious tools that help us continuously improve our services,.

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, Dear Sir, our warmest greetings.

Catherine MARISY

8/10
Stay in 09/2017

Gutes Essen, sehr freundliches Personal.

Gutes Essen, sehr freundliches Personal.

10/10
Stay in 09/2017

I use hotel regularly for overnight stay on way the Rhone valley and it is always excellent and so close to autorote. Full marks for keeping a consistent high standard

I use hotel regularly for overnight stay on way the Rhone valley and it is always excellent and so close to autorote. Full marks for keeping a consistent high standard

9/10
Stay in 09/2017

Tres bien

Tres bien

9/10
Stay in 09/2017

Excellent hôtel, un personnel très professionnel, gentil, attentif, excellent !!

Excellent hôtel, un personnel très professionnel, gentil, attentif, excellent !!

10/10
Stay in 09/2017

Everyone was very kind and helpful. This is the 3rd time we have stayed this year and all our experiences have been good. Thank you.

Everyone was very kind and helpful. This is the 3rd time we have stayed this year and all our experiences have been good. Thank you.

10/10
Stay in 09/2017

WiFi very slowRoom was initially too cold - bathroom heater got to a reasonable temperature after a few hours. Why was the room heater not working?

WiFi very slowRoom was initially too cold - bathroom heater got to a reasonable temperature after a few hours. Why was the room heater not working?

9/10
Stay in 09/2017

Nothing to add to marks noted, the Val Moret has always been good and the standard is maintained ! Bravo

Nothing to add to marks noted, the Val Moret has always been good and the standard is maintained ! Bravo

8/10
Stay in 09/2017

Un seule point noir, la carafe d'eau au repas imbuvable (un goût d'eau de piscine)

Un seule point noir, la carafe d'eau au repas imbuvable (un goût d'eau de piscine)

9/10
Stay in 09/2017

Das Einzigste was zu beklagen ist, ist der schlechte WiFi Empfang. Sogar bei bestem Empfang war es nicht möglich im WEB zu surfen... Schade für das ausgezeichete Hotel mit sehr freundlichem Personal und einer herv...

Das Einzigste was zu beklagen ist, ist der schlechte WiFi Empfang. Sogar bei bestem Empfang war es nicht möglich im WEB zu surfen... Schade für das ausgezeichete Hotel mit sehr freundlichem Personal und einer hervorragenden Küche.

9/10
Stay in 09/2017

un des hotels avec le meilleur prix qualite

un des hotels avec le meilleur prix qualite

10/10
Stay in 09/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 09/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 09/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

View the hotel's answer
The hotelier's reply

   Dear Sir,

Following to your recent stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We are sorry that the room did not meet your expectations, and we beg you to accept our sincerest apologies.
We also have comfort, and premium rooms, more comfortable . Please do not hestitate on your next visit to ask one of those rooms.


Your evaluations and comments are precious tools that help us continuously to improve our services.


Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, Dear Sir, our warmest greetings.

Catherine MARISY

8/10
Stay in 08/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 09/2017

Feel the ranking is low.We have stayed with you every year for 15 years when visiting daughter in France.
We have found no better hotel and restaurant.
We were very disappointed on one occasion when you were full.

Feel the ranking is low.We have stayed with you every year for 15 years when visiting daughter in France.
We have found no better hotel and restaurant.
We were very disappointed on one occasion when you were full.

8/10
Stay in 09/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 09/2017

Better wifi

Better wifi

10/10
Stay in 08/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 08/2017

It is very convenient to us on a journey we make regularly. The rooms are adequate and the restaurant is excellent. The swimming pool is (normally) very welcome after a long journey

It is very convenient to us on a journey we make regularly. The rooms are adequate and the restaurant is excellent. The swimming pool is (normally) very welcome after a long journey

9/10
Stay in 08/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 08/2017

Make wi-fi available in the room as well as in the main hotel building

Make wi-fi available in the room as well as in the main hotel building

8/10
Stay in 08/2017

Wifi worked very poorly. Lots of people staying, restaurant found it hard to cope. Quality of cooking not up to the restaurant's usual standards.

Wifi worked very poorly. Lots of people staying, restaurant found it hard to cope. Quality of cooking not up to the restaurant's usual standards.

9/10
Stay in 08/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 07/2017

kettle and drink making facility would be good.

kettle and drink making facility would be good.

8/10
Stay in 08/2017

Really warm welcome and food was great. The rooms a little dated but still very clean and tidy.
I would definitely recommend.

Really warm welcome and food was great. The rooms a little dated but still very clean and tidy.
I would definitely recommend.

9/10
Stay in 08/2017

Breakfast was too hectic. Everyone came at the same time. Boiling eggs was not easy too many at the same time.

Breakfast was too hectic. Everyone came at the same time. Boiling eggs was not easy too many at the same time.

10/10
Stay in 08/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 08/2017

We were very impressed with the hotel and would definitely stay again and recommend it to other people. Superb facilities, outstanding food and comfortable rooms. Delighted!

We were very impressed with the hotel and would definitely stay again and recommend it to other people. Superb facilities, outstanding food and comfortable rooms. Delighted!

10/10
Stay in 08/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 08/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

7/10
Stay in 08/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 08/2017

Wi-fi was somewhat slow.

Wi-fi was somewhat slow.

8/10
Stay in 08/2017

We liked to have a larger room

We liked to have a larger room

10/10
Stay in 08/2017

It is a perfect place to spend a night on a long journey between England and Italy. Ideally situated near the motorway, very pleasant staff, and wonderful food.

It is a perfect place to spend a night on a long journey between England and Italy. Ideally situated near the motorway, very pleasant staff, and wonderful food.

8/10
Stay in 08/2017

Nice friendly, clean hotel. A handy break when travelling distances. The room was adequate and parking just outside the front door was reassuring. The restaurant was good as was the service. The pool and spa was nic...

Nice friendly, clean hotel. A handy break when travelling distances. The room was adequate and parking just outside the front door was reassuring. The restaurant was good as was the service. The pool and spa was nice too.
The only negative was breakfast... there wasn't much choice and my kids got charged 11.50 euros for sitting there and not eating anything!

But we will go back one day.

View the hotel's answer
The hotelier's reply

 Dear Sir,

Many thanks for your comments and compliments following to your stay at the hotel.
We are really sorry for children breakfasts, we have special price for kids, but please do not hesitate on your next stay to tell us that children have taken or not their breakfast.
Please excuse us for that mistake.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, dear Sir, our warmest greetings.
Catherine MARISY

 

9/10
Stay in 08/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 08/2017

everything is top!room with a view!

everything is top!room with a view!

9/10
Stay in 07/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 07/2017

None whatsoever

None whatsoever

9/10
Stay in 08/2017

Alles perfekt und schön; nur das Wifi hat überhaupt nicht funktioniert. Auf keinem Gerät (Laptop, iPhone, iPad). Es kam die Meldung, es könne keine Verbindung aufgebaut werden; es kam dazu auch keine Hilfe vom H...

Alles perfekt und schön; nur das Wifi hat überhaupt nicht funktioniert. Auf keinem Gerät (Laptop, iPhone, iPad). Es kam die Meldung, es könne keine Verbindung aufgebaut werden; es kam dazu auch keine Hilfe vom Hotel. Das war schade, da wir das Internet gebraucht hätten.

7/10
Stay in 07/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 07/2017

We have stayed here several times and are always pleased with the service given. We are also aware of the many improvements made to hotel and grounds each time we visit.

We have stayed here several times and are always pleased with the service given. We are also aware of the many improvements made to hotel and grounds each time we visit.

10/10
Stay in 08/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

7/10
Stay in 07/2017

ambiance, real cordiality and welcomming atmosfere could be better. Now the overall attidude is arrogance. I've been in this hotel sometimes before, but many years ago. Based on that experience we booked again. Woul...

ambiance, real cordiality and welcomming atmosfere could be better. Now the overall attidude is arrogance. I've been in this hotel sometimes before, but many years ago. Based on that experience we booked again. Would we do it again? probably not.

View the hotel's answer
The hotelier's reply

  Dear Sir,

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Your evaluations and comments are precious tools that help us continuously improve our services

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, Dear  Sir, our warmest greetings.

Catherine MARISY

8/10
Stay in 07/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

View the hotel's answer
The hotelier's reply

Dear Logis customer,
Your observations have been registered by our Quality Control Monitoring.
We are sorry for the annoyance that you have encountered but in spite of this we sincerely hope to welcome you again in our Logis hotels and restaurants.
We thank you for having contributed to support the quality of the Logis organization through your testimonial.
Regards,
The Logis Team.

7/10
Stay in 07/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 07/2017

Smooth surface outside the swimming pool would be better

Smooth surface outside the swimming pool would be better

10/10
Stay in 07/2017

Ideal for us - well positioned. half way point.Shame it was full for our return journey.

Ideal for us - well positioned. half way point.Shame it was full for our return journey.

10/10
Stay in 07/2017

Un lieu où on revient toujours avec grand plaisir...

Un lieu où on revient toujours avec grand plaisir...

7/10
Stay in 07/2017

Hôtel bien situé à proximité d'une sortie d'autoroute. Idéal pour une pause durant la nuit avant de repartir le lendemain matin pour une route plus longue.Le seul regret étant que je n'ai pas pu profiter de l'...

Hôtel bien situé à proximité d'une sortie d'autoroute. Idéal pour une pause durant la nuit avant de repartir le lendemain matin pour une route plus longue.Le seul regret étant que je n'ai pas pu profiter de l'espace détente qui me semble vraiment très sympathique.

8/10
Stay in 07/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 06/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 07/2017

Hotel confortevole, personale gentile e disponibile, molto piacevole la cucina. Ottimale la sistemazione delle auto comodissime per il carico scarico dei bagagli, la piscina con sauna e jacuzzi un bonus molto piacev...

Hotel confortevole, personale gentile e disponibile, molto piacevole la cucina. Ottimale la sistemazione delle auto comodissime per il carico scarico dei bagagli, la piscina con sauna e jacuzzi un bonus molto piacevole a fine giornata!

10/10
Stay in 07/2017

More shower gel and soap in the bathroom

More shower gel and soap in the bathroom

10/10
Stay in 07/2017

will definitely be back!Love it here, as it's so convenient and with a lovely family atmosphere

will definitely be back!Love it here, as it's so convenient and with a lovely family atmosphere

10/10
Stay in 07/2017

this is the second time we have stayed at this hotel. both times the wifi did not work anywhere in the hotel, room or area. reported it last time ( 6 weeks ago )and it still doesn't work. wifi is a must.

this is the second time we have stayed at this hotel. both times the wifi did not work anywhere in the hotel, room or area. reported it last time ( 6 weeks ago )and it still doesn't work. wifi is a must.

9/10
Stay in 07/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 07/2017

Lovely hotel and would have stayed longer had we had time.

Lovely hotel and would have stayed longer had we had time.

9/10
Stay in 07/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 06/2017

Etape parfaite. Le sourire du personnel et la gentillesse de la direction font plaisir.

Etape parfaite. Le sourire du personnel et la gentillesse de la direction font plaisir.

7/10
Stay in 07/2017

improve there wifi

improve there wifi

9/10
Stay in 06/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 06/2017

Je vais donner cete adres a tous mes amis, Et nous avons l'intension de revenir, mème plusieur fois. Dans le futur, nous voulons encore visiter le region 'champagne' en moto ou avec un oldtimer.Mes felicitation!.

Je vais donner cete adres a tous mes amis, Et nous avons l'intension de revenir, mème plusieur fois. Dans le futur, nous voulons encore visiter le region 'champagne' en moto ou avec un oldtimer.Mes felicitation!.
Josse et Elly

Ps. Si jamais vous avez des offres speciales, vous pouvez toujours nous envoier un email.

10/10
Stay in 06/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 06/2017

British travellers like to have a kettle and mugs in the room to make tea, we were able to borrow one from reception however, a mini fridge would also be useful particularly for those staying more than one night.

British travellers like to have a kettle and mugs in the room to make tea, we were able to borrow one from reception however, a mini fridge would also be useful particularly for those staying more than one night.

10/10
Stay in 06/2017

Nous n'avons séjourné qu'une nuitée mais nous avons été particulièrement surpris et satisfaits de l'accueil, de l'ergonomie parking/chambre, de la qualité de la chambre et de la restauration.

Nous n'avons séjourné qu'une nuitée mais nous avons été particulièrement surpris et satisfaits de l'accueil, de l'ergonomie parking/chambre, de la qualité de la chambre et de la restauration.

10/10
Stay in 06/2017

Great place for an overnight stop

Great place for an overnight stop

9/10
Stay in 06/2017

Door of our room ?39? was difficult to lock.Had difficulty setting the aircon
Reception was very friendly
Danny was as good as ever and welcoming
Young Laura served us she was excellent, efficient, frien...

Door of our room ?39? was difficult to lock.Had difficulty setting the aircon
Reception was very friendly
Danny was as good as ever and welcoming
Young Laura served us she was excellent, efficient, friendly but still very correct.
Andrew Pibworth stayed Thursday 22 June

10/10
Stay in 06/2017

c'est un hôtel excellent que nous fréquentons depuis plusieurs années et notamment 2004.Rien à dire.....

c'est un hôtel excellent que nous fréquentons depuis plusieurs années et notamment 2004.Rien à dire.....

8/10
Stay in 06/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 06/2017

Very conveniently located. The restaurant is usually extremely good value for money. On this occasion, however, the meal was not quite up to the usual standards.

Very conveniently located. The restaurant is usually extremely good value for money. On this occasion, however, the meal was not quite up to the usual standards.

6/10
Stay in 06/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

View the hotel's answer
The hotelier's reply

  Dear Sir,

Following your stay in Hôtel Le Val Moret (MAGNANT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Your evaluations and comments are precious tools that help us continuously improve our services. 

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our Hôtel Le Val Moret (MAGNANT) hotel, please accept, Dear Sir, our warmest greetings.

Catherine MARISY

10/10
Stay in 06/2017

Our stay was 100% perfect. Everything was wonderful.

Our stay was 100% perfect. Everything was wonderful.

10/10
Stay in 06/2017

Excellent hotel which we chose from recommendation. We stayed in a refurbished room which was spotless and well appointed. In particular the wet room was fabulous. As an aside, I registered for Logie rewards in Scot...

Excellent hotel which we chose from recommendation. We stayed in a refurbished room which was spotless and well appointed. In particular the wet room was fabulous. As an aside, I registered for Logie rewards in Scotland, which is where I live, but was not sent a membership card. This proved inconvenient to have the night recorded from the membership number that I had fortunately printed off. The receptionist managed to credit the stay however after some confusion. Thank you. However, at a further stay at another Logie in Jayac there seemed to be no way the receptionist could record our stay. Maybe this can be addressed when we get back home?

10/10
Stay in 06/2017

We found Hotel Le Moret to be the most perfect place for our two night stopover enroute to Italy. Only minutes from the auto route yet peaceful and quiet for a good rest. The hotel is superbly run by the owner There...

We found Hotel Le Moret to be the most perfect place for our two night stopover enroute to Italy. Only minutes from the auto route yet peaceful and quiet for a good rest. The hotel is superbly run by the owner Theresa and her loyal staff. We would highly recommend this hotel.

8/10
Stay in 06/2017

1. Fix the wifi2. Use normal toilet rolls
Then it will be perfect :)

1. Fix the wifi2. Use normal toilet rolls
Then it will be perfect :)

8/10
Stay in 06/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 06/2017

J'étais logé deux jours dans chambre 11.Elle est nettement et très confortable.
Dans la chambre je manque un portementeau

J'étais logé deux jours dans chambre 11.Elle est nettement et très confortable.
Dans la chambre je manque un portementeau

9/10
Stay in 06/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 06/2017

We felt our room was very tired, decoration needs upgrading.ventilation poor and an odour of drains. However all of this does not stop us staying again, we really enjoy our time with you and have been visiting for 1...

We felt our room was very tired, decoration needs upgrading.ventilation poor and an odour of drains. However all of this does not stop us staying again, we really enjoy our time with you and have been visiting for 12years.

7/10
Stay in 06/2017

Tea/coffee making in rooms please. Unusual not to have this facility in a hotel nowadays. Wifi very poor reception

Tea/coffee making in rooms please. Unusual not to have this facility in a hotel nowadays. Wifi very poor reception

10/10
Stay in 06/2017

On revient

On revient

9/10
Stay in 06/2017

Pas de commentaires supplémentaires si ce n'est que le pourquoi le dîner à prix démocratique 'entrée + plat ou plat + dessert) n'est pas disponible le samedi soir ?

Pas de commentaires supplémentaires si ce n'est que le pourquoi le dîner à prix démocratique 'entrée + plat ou plat + dessert) n'est pas disponible le samedi soir ?

8/10
Stay in 06/2017

Used this hotel for about 20years.Always very clean and comfortable with a good restaurant and has managed to keep it in French style.

Used this hotel for about 20years.Always very clean and comfortable with a good restaurant and has managed to keep it in French style.

9/10
Stay in 06/2017

Since we first stayed at Val Moret many years ago, it has been interesting to see a continual upgrading of facilities.

Since we first stayed at Val Moret many years ago, it has been interesting to see a continual upgrading of facilities.

9/10
Stay in 06/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 06/2017

We have stayed many times and are always very happy with the Val Moret

We have stayed many times and are always very happy with the Val Moret

10/10
Stay in 06/2017

Very nice hotel, nice rooms good food we will definitely be visiting againThanks in advance

Very nice hotel, nice rooms good food we will definitely be visiting againThanks in advance

10/10
Stay in 05/2017

I think the rooms need air conditioning

I think the rooms need air conditioning

9/10
Stay in 05/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 05/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 05/2017

Autobahnnähe und doch sehr ruhig gelegen,

Autobahnnähe und doch sehr ruhig gelegen,

9/10
Stay in 05/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

8/10
Stay in 05/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 05/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 05/2017

tres bien dans l'ensemble

tres bien dans l'ensemble

8/10
Stay in 05/2017

Très calmeSympa comme soirée étape, dommage que l'hôtel ne propose pas la demi pension pour une soirée
La décoration de la chambre à été refaite . Cela sentait très fort le novopan , un peu agressif pour les yeux

Très calmeSympa comme soirée étape, dommage que l'hôtel ne propose pas la demi pension pour une soirée
La décoration de la chambre à été refaite . Cela sentait très fort le novopan , un peu agressif pour les yeux

9/10
Stay in 05/2017

In my opinion the quality of the hotel exceeds its classification. Very clean, very comfortable, pleasant friendly staff and an excellent restaurant.

In my opinion the quality of the hotel exceeds its classification. Very clean, very comfortable, pleasant friendly staff and an excellent restaurant.

10/10
Stay in 04/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 04/2017

It is always a pleasure to stay at Le Val Moret!

It is always a pleasure to stay at Le Val Moret!

10/10
Stay in 04/2017

A warm and genuine welcome from the owners and all the staff. Everything was excellent.

A warm and genuine welcome from the owners and all the staff. Everything was excellent.

9/10
Stay in 04/2017

Bar area in reception could do with making a little more cosy perhaps with better seating in small groupings and some separation from reception. Better use of the space at the end?

Bar area in reception could do with making a little more cosy perhaps with better seating in small groupings and some separation from reception. Better use of the space at the end?

8/10
Stay in 04/2017

Why nothing in Dutch ??? There are always Flemisch people there !!!

Why nothing in Dutch ??? There are always Flemisch people there !!!

9/10
Stay in 04/2017

Very easy access to stay on way to south.good facilities, pool etc good fiery long drive.
Would recommend.

Very easy access to stay on way to south.good facilities, pool etc good fiery long drive.
Would recommend.

1/10
Stay in 04/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

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The hotelier's reply

    Monsieur ET Cher Client,


Nous vous remercions pour vos commentaires suite à votre séjour dans notre hôtel Hôtel Le Val Moret (MAGNANT).

C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour à vous offrir le meilleur des services.

Dans l’attente de vous accueillir à nouveau, nous vous prions d’accepter, Monsieur, nos plus sincères salutations.

Catherine MARISY

8/10
Stay in 04/2017

Some of the rooms need upgrading...

Some of the rooms need upgrading...

10/10
Stay in 04/2017

Great reception staff!

Great reception staff!

8/10
Stay in 03/2017

Tres bon hotel je le recommande volontier.Tres bon accueil, menu de 18 à ..... euros, pour toutes les bourses.
cadre très beau et reposant.

Tres bon hotel je le recommande volontier.Tres bon accueil, menu de 18 à ..... euros, pour toutes les bourses.
cadre très beau et reposant.

9/10
Stay in 03/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 03/2017

Excellent hotel for a stopover on the way to the alps. Helpful staff, spotlessly clean room, good food. Would recommend.

Excellent hotel for a stopover on the way to the alps. Helpful staff, spotlessly clean room, good food. Would recommend.

5/10
Stay in 04/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

10/10
Stay in 04/2017

This is an excellent hotel in a great location , with easy access to the autoroute but calm and quite

This is an excellent hotel in a great location , with easy access to the autoroute but calm and quite

10/10
Stay in 04/2017

We always enjoy our stays at this hotel.

We always enjoy our stays at this hotel.

10/10
Stay in 04/2017

Excellent overnight stay for those travelling with dogs.

Excellent overnight stay for those travelling with dogs.

8/10
Stay in 04/2017

The hotel offers very conveniently located accommodation at a reasonable price and good quality food. It is very clean and tidy and reception staff are very helpful.
We were surprised that our bedroom did not h...

The hotel offers very conveniently located accommodation at a reasonable price and good quality food. It is very clean and tidy and reception staff are very helpful.
We were surprised that our bedroom did not have any windows that could be left open during the night and whilst this was not a problem in April this would be very unpleasant during the summer.(Room 1)

The wifi was very slow and culd only just deal with e-mails, it would not be suitable for doing any work requiring normal connectivity speeeds.

9/10
Stay in 03/2017

Would like tea and coffee facilities in the bedrooms

Would like tea and coffee facilities in the bedrooms

7/10
Stay in 03/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

View the hotel's answer
The hotelier's reply

Chère Cliente Logis,
Nous vous remercions d’avoir consacré à ce questionnaire quelques instants de votre temps et d’avoir ainsi contribué efficacement au suivi qualitatif de notre chaîne.
Sachez que nous demeurons toujours soucieux du bien-être et de la satisfaction de nos clients : par conséquent, votre avis nous est particulièrement utile.
Bien à vous,
Le Service Qualité.

9/10
Stay in 03/2017

The staff are outstanding - so helpful, efficient and pleasant.The restaurant amazed us - a fabulous fine dining experience - we were not expecting this at a modest hotel!

The staff are outstanding - so helpful, efficient and pleasant.The restaurant amazed us - a fabulous fine dining experience - we were not expecting this at a modest hotel!

9/10
Stay in 03/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 03/2017

Agréable,

Agréable,

9/10
Stay in 03/2017

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

9/10
Stay in 03/2017

4 Cheminées si possible

4 Cheminées si possible

10/10
Stay in 03/2017

Hôtel très agréable avec une très bonne cuisine. Personnel charmant et serviable.

Hôtel très agréable avec une très bonne cuisine. Personnel charmant et serviable.

    The 'Gourmet Life' Getaway
    The 'Gourmet Life' Getaway
    This stay includes for two people : 1 night's accommodation in a double room; 1 full breakfast with fresh fruit juice, hot drinks, fresh bread and pastries. Eggs and ham upon request; One Breakfast « extra »: Homemade jam, organic or local products 1 gourmet meal with at least 3 courses: starter, mains and dessert; At least 3 Choices for the main course with meat or fish ; Beverages and cocktails are not included

    LE PLUS LOGIS   2 glasses of champagne offered as an aperitif


    The Romantic Getaway
    The Romantic Getaway
    This stays includes for two people : 1 night's accommodation in a double room ; Late check-out at 2pm ; 1 full breakfast with fresh fruit juice, hot drinks, fresh bread and pastries. Eggs and ham upon request ; 1 meal with at least 3 courses: starter, mains and dessert ; At least 3 Choices for the main course with meat or fish ; Beverages and cocktails are not included

    LE PLUS LOGIS   1/2 bottle of champagne in your room


    10-AUBE - Champagne Ardenne
    FRANCE