Cit'Hotel le National
2The must-haves
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Sustainable stay : 9.5/10
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WIFIFree
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Business Stopover
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Breakfast 11.06 USD/Pers
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Arrival and departure Arrival from 14:00, Departure at 11:00
Your stay at the Cit'Hotel le National
20 min from Chamonix and 30 min from Megève, Annecy and Genève.
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Restaurant
Services
Catering
Equipments
Multimedia
Accessibility
Sustainable stay
Business and events
Breakfast
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Practical information
Monday:07:00 - 22:00
Tuesday:07:00 - 22:00
Wednesday:07:00 - 22:00
Thursday:07:00 - 22:00
Friday:07:00 - 22:00
Saturday:08:00 - 22:00
Sunday:08:00-11:00 , 18:00-22:00
Arrival from 14:00, Departure at 11:00
Hotel contact
See the telephone number 00 33 4 50 98 80 00
See the hotel's email Y29udGFjdEBob3RlbC1uYXRpb25hbDc0LmNvbQ==
Reviews
Total / general mark
Recommendation
9.4/10Total / general mark
9.4/10Reception and service
9.8/10Accommodation
8.9/10Value for money
9.3/10Cleanliness
9.7/10Breakfast
9.2/10'All reviews have been written by guests who have stayed at our properties'
I received a very warm welcome at the Cit'Hôtel. The room matched the description and photos available on the website.
Very good for the price asked. A warm and friendly breakfast with a very welcoming and smiling waitress.
Perfect stay!
Very nice hotel, impeccable value for money
The rooms could do with a little "refreshing", especially the bathrooms.
perfect welcome, we were also recommended a very good and friendly restaurant
Vriendelijk en gehulpzame begroeting. Spraken naast Frans ook Engels. Ontbijt was niet overdadig maar goed voor de kosten.
Although very close to the city center, very quiet. Great welcome, where the staff was able to find a solution to my particular problem: on a Sunday, when it is the only time of the week when there is closing from 12 p.m. to 6 p.m., and while I, a hiker, arriving at 11:50 a.m., wanted to unload my heavy backpack, my room was cleaned as a priority so that I could arrive 1/2 hour later. Also, wise advice for the path for the next morning. Hearty and varied breakfast, which is particularly appreciated by hikers.
Extremely kind and gracious receptionist. Very welcoming and helpful.
View the hotel's answerThank you for your kind words! We are pleased to read that our receptionist made you feel so welcome. Providing a friendly and helpful service is very important to us, and we look forward to welcoming you again soon.
The Hotel National in Cluses could play the lead or supporting role (that would probably be a better fit...) in a TV series about a nice, good hotel. Easy access from the train station, in the city center, but slightly off the beaten track, quiet, clean, without any excessive advertising, promotions, or promotions. On the other hand, the room was spotlessly clean, with a view of the street and market square from the window, a very comfortable bed, and clean sheets. The reception staff were always available to assist guests. For me, the world record was the breakfast – a slow-living affair, delicious French rolls, cheese, cold cuts, yogurts, and fruit juice. My table overlooked the sidewalk – through the large, clean window, I could watch people going to work or shopping – as if I were on the street. Plus, the centrally positioned TV also allowed a portion of the reception desk to be visible. The hotel's simple design, without any extravagance, and the light-colored walls – all of which evoke comfort, relaxation, peace, and security.
View the hotel's answerThank you so much for your feedback! We are delighted that you enjoyed your stay with us, from the convenient location and quiet atmosphere to the comfort of your room and the quality of our breakfast. It’s a real pleasure to know that you appreciated the simplicity and welcoming spirit of our hotel, as well as the attentiveness of our team. We hope to have the pleasure of welcoming you back again soon for another relaxing stay in Cluses.
Everything is fine. Perfect.
Thanks !
Very well located hotel. Very friendly welcome. Clean and well-appointed rooms, although a little small.
Thank you so much for your feedback! We are delighted that you appreciated our welcome, the cleanliness and layout of our rooms, as well as our location. We look forward to welcoming you back very soon.
Excellent address with a great welcome. Comfortable and very well located. Convenient access and parking. Good breakfast option. We had a great stay 😊
Thank you for your feedback! We are delighted that you enjoyed our warm welcome, the comfort of our rooms, our convenient and easily accessible city-center location, and our delicious breakfast. We look forward to welcoming you back very soon.
Pleasant welcome, very friendly, despite our late arrival. Clean and functional room. We did not have breakfast, as we left very early.
Thank you very much for your feedback! We are delighted that you appreciated the welcome as well as the comfort and cleanliness of your room. We hope that during a future stay, you will also have the opportunity to discover our breakfast. We look forward to welcoming you again.
Good location, clean rooms and great staff!
Thank you for your comment! We are pleased that the location, cleanliness, and quality of our welcome contributed to the success of your stay. The entire team thanks you warmly and hopes to have the pleasure of welcoming you again very soon.
Very pleasant stay, very pretty hotel and super well located, in the city center and close to the train station. The lady at the reception was adorable, full of great recommendations for places, restaurants, very smiling! Thank you again for this great welcome!
Thank you very much for your feedback! We are delighted that you enjoyed our establishment, its location, and the quality of our welcome. Your compliments are a wonderful reward for our team. We hope to have the pleasure of welcoming you again very soon.
Simple and functional hotel. Very well received and simple but quality breakfast.
Thank you for your feedback. We are pleased that you enjoyed our welcome and the quality of our breakfast. We look forward to welcoming you again soon.
Every year on our trip to Paris we stop in Cluses at this simple, welcoming hotel, right in the center.
Thank you for choosing to stay with us every year on your way to Paris! We're glad you find our hotel simple and welcoming, and appreciate our central location. We look forward to welcoming you again on your next visit!
Exceptional welcome from the hotel staff, friendliest an d most helpful we have come across in some time.
View the hotel's answerThanks so much for your kind words! We’re happy our team made you feel welcome and helped you out. Hope to see you again soon!
Excellent services Thank you kindly for your Hospitality
Thank you very much for your kind words! We're pleased to hear you enjoyed our services. It was a pleasure to host you, and we look forward to welcoming you again soon if you are passing through.
Very friendly welcome – you feel at home right away.
The breakfast is generous and fresh, and the beds are very comfortable.
Excellent value for money.
The property is a bit older, but well maintained.
All in all, a pleasant stay – would happily return!
Thank you very much for your kind words! We’re delighted to hear that you felt at home with our friendly welcome, enjoyed our fresh breakfast, and found the beds comfortable. We’re glad you noticed our maintenance efforts, which contributed to a pleasant stay. We look forward to welcoming you back soon!
great welcome
Thank you so much! We are glad that our welcome helped make your stay enjoyable.
Hotel at the entrance to Cluses, very close to the town center. Easy parking.
Thank you! We're glad you enjoyed our location at the entrance to Cluses, close to the town center and restaurants, and the easy parking. We look forward to welcoming you back soon.
The girl at reception was very kind and friendly and gave me all the information and was always smiling.
Thank you! We're glad that the receptionist was friendly, helpful, and always smiling. We look forward to welcoming you again soon!
Excellent hotel with all amenities. Well located and wonderful welcome.
Thank you very much for your comment. We are delighted that you enjoyed our hotel, its location, and our welcome. We hope to see you again soon.
Great welcome, very thoughtful owners
Thank you very much for your kind comment. We are delighted that our welcome and attention contributed to making your stay pleasant.
Personalized welcome. It's nice to be recognized.
Thank you so much for your feedback! We truly enjoy providing a welcome that makes you feel at home. See you soon!
Simple and clean hotel; lovely staff!
Thank you so much for your feedback! We are delighted that you enjoyed the simplicity, cleanliness of our hotel, and the kindness of our staff. We look forward to seeing you again soon.
Very good hotel, parking in front, several restaurants nearby, very clean, very welcoming
Thank you so much for your feedback! We're delighted that you enjoyed our welcome, the cleanliness of our establishment, and our ideal location right in the city center, with many restaurants within walking distance. See you soon!
Nothing special to report, I have been to this establishment several times and it suits me perfectly. The welcome and service are pleasant and I recommend this establishment that I use professionally.
Thank you so much for your loyalty! Your recommendation means a lot to us. The entire team is delighted to accompany you on your business trips, always with the same pleasure. See you soon!
Very good hotel with good quality of service, the only downside is the paid parking spaces in front of the hotel, you have to go a little further for free ones.
Thank you very much for your comment! We are delighted that you appreciated the quality of our establishment and our services. We look forward to welcoming you again!
Pleasant, clean room. Old but very clean bathroom. Very pleasant staff.
Thank you for your feedback! We're delighted that you enjoyed the cleanliness of your room and the welcome from our team. We look forward to welcoming you again!
Modern Very welcoming Ask about availability, reception is not 24/7 but everything is very well organized. 10 minutes from Cluses train station
Thank you very much for your comment! We are delighted that you appreciated the easy access on foot from Cluses train station as well as the quality of our welcome. We will be happy to welcome you again during your next stay!
Clean, quiet hotel despite its location with a very friendly and professional reception. All-you-can-eat breakfast was appreciated.
Thank you for your positive feedback! We are delighted that you appreciated the cleanliness and calm of the hotel as well as the quality of our welcome. We are also pleased that the breakfast buffet satisfied you. We look forward to welcoming you again!
Very good value for money. Very clean and quiet room.
Thank you so much for your feedback! We're delighted that you enjoyed the comfort and tranquility of your room, as well as the excellent value for money offered by our establishment. We look forward to welcoming you back soon!
The welcome was top notch, the room was impeccable and needs to be redone.
Thank you so much for your feedback! We're delighted that you enjoyed the welcome and the room. We look forward to welcoming you back very soon!
Hotel in town, so easy to go to dinner. Simple but good rooms. Very friendly staff. We enjoyed it
Thank you so much for your review! We're glad you enjoyed our downtown location, which makes it easy to access the many nearby restaurants. We're also thrilled you enjoyed the simplicity of our rooms and the friendliness of our staff. We look forward to welcoming you back!
Very welcoming and friendly staff, attentive to their customers, pleasant time in this hotel.
Thank you so much for your feedback! We are delighted that our team welcomed you with care and kindness, and that your stay was pleasant. We look forward to welcoming you again soon!
Very warm welcome, very friendly, smiling staff, perfect.
Thank you so much for your feedback! We're delighted that our warm welcome and the smiles of our team helped make your stay perfect. We look forward to seeing you again soon!
Very happy with all aspects of stay
View the hotel's answerThank you for your kind feedback! We are pleased to hear that you were very happy with all aspects of your stay. We look forward to welcoming you again soon!
Excellent welcome and top manager
Thank you so much for your feedback! We're delighted that our team's welcome and attentiveness met your expectations. We look forward to welcoming you back soon!
Vriendelijke mensen
View the hotel's answerThank you very much for your kind words! We’re glad you appreciated the friendliness of our team. We look forward to welcoming you again soon!
Relaxing and pleasant weekend
Thank you so much for your feedback! We're delighted that you had a relaxing and enjoyable weekend. We look forward to welcoming you back very soon!
Personalized welcome. Unbeatable value for money
Thank you so much for your feedback! We're glad you enjoyed our personalized welcome and our establishment's value for money. We look forward to welcoming you back soon!
Very quiet hotel. Perfect insulation. Very good services. We recommend this hotel.
Thank you so much for your recommendation! We're delighted that you enjoyed the peace and quiet and the quality of our services. We look forward to welcoming you back soon!
Pleasant welcome from the staff, clean hotel
Thank you so much for your feedback! We're glad you enjoyed our staff's hospitality and the cleanliness of the hotel. We look forward to welcoming you again!
Good hotel with very welcoming owners
Thank you for your feedback! We are delighted that you enjoyed our hotel and our warm welcome. We look forward to welcoming you again!
Room overlooking the main street, a little noisy from very early in the morning.
Thank you for your feedback. We look forward to welcoming you again.
Really nice hotel and service. I will come again.
Thank you for your kind words! We're pleased to hear you enjoyed the hotel and our service. We look forward to welcoming you again soon!
Very pleasant welcome Hotel ideally located for my work with Somfy
Thank you very much for your comment! We are delighted that you appreciated our warm welcome and the hotel's ideal proximity to the Somfy company, making your business stay easier. We look forward to welcoming you again very soon!
Despite a delay in my announced arrival time, I was very well received and given information.
Thank you so much for your kindness! We are delighted that you were welcomed and provided with information. We look forward to welcoming you again soon!
Very warm welcome, comfortable hotel but a little cool at night....
Thank you for your feedback! We're glad you enjoyed our welcome and the hotel's comfort. For your convenience, the rooms have independent heating and can be adjusted to your liking. Don't hesitate to contact us if needed during your next stay. We look forward to welcoming you again!
Very friendly welcome, spacious and comfortable room
Thank you very much for your comment! We are delighted that you appreciated our welcome and the comfort of your room. We look forward to welcoming you again.
Very warm welcome, pleasant and dedicated hostess. Eco room for 1 person, good value for money.
Thank you so much for your positive feedback! We're glad that our hostess's welcome and the value for money of our Eco Room met your expectations. We look forward to welcoming you back soon!
Very warm welcome from the manager and the young woman, very professional, attentive and caring, the room comfortable, mine overlooked the back of the hotel, no noise, pleasantly furnished, with storage, wooden shutters and a blackout curtain, air conditioning, the bathroom very good, all in a perfect state of cleanliness, and the reception offers a hair dryer if necessary, I did not have breakfast, If I have the opportunity I will come back, plus a bakery snack right next door.
Thank you so much for this positive and detailed feedback! We are delighted that the professional and attentive welcome from our team, as well as the comfort and cleanliness of your room, contributed to making your stay enjoyable. It is also a pleasure to know that our city center location was a plus for you. We will be very happy to welcome you again as soon as the opportunity arises!
Room a little small, but comfortable.
Thank you for your feedback! We are delighted that you found the room comfortable, despite its size. We look forward to welcoming you again!
Very friendly welcome!! Close to the train station and good restaurants
Thank you so much for your feedback! We are delighted that you enjoyed our hospitality and the hotel's ideal location in the city center, close to the train station and many excellent restaurants. We look forward to welcoming you back again soon!
I will come back.
Thank you so much for your trust! It will be a real pleasure to welcome you back again soon!
Warm welcome - cleanliness - reasonable price -
Thank you so much for your feedback! We're delighted that you appreciated the welcome, the cleanliness of the establishment, and our value for money. We look forward to welcoming you back again very soon!
Comfortable room, well located hotel, initially chosen for the price, I will come back for the welcome. We feel good!
Thank you so much for your feedback! We're delighted that our welcome made you want to come back, especially with such unbeatable value for money. It's a real pleasure to know that you felt comfortable with us. See you very soon!
Very good value for money
Thank you so much for your feedback! We're delighted that you appreciated the value for money at our establishment. We look forward to welcoming you back again!
very nice hotel in a lovely area, very helpful man on the reception, would definetely stay here again
View the hotel's answerThank you so much for your kind words! We're glad to read that you enjoyed the hotel and the surrounding area. We're especially pleased to hear that our team at reception was helpful. We'd be happy to welcome you back anytime!
A lovely little hotel in the centre of Closes. The wonderful young lady on reception went beyond what was expected to assist us. Would highly recommend the National for a stop over.
View the hotel's answerThank you for your kind feedback! We’re pleased to hear that our reception team went above and beyond to assist you and that you enjoyed your stay at our hotel in the center of Cluses. We truly appreciate your recommendation and look forward to welcoming you again soon!
You will find comfort and great hygiene in this establishment. And above all managers with a sense of welcome and hospitality...these human qualities are unfortunately becoming too rare in our world....I regularly visit this hotel and I always return with pleasure.
Thank you so much for your loyalty and this wonderful testimonial! We are very touched that you highlighted the comfort, cleanliness, and especially our warm welcome and hospitality, values to which we are deeply committed. It is a true pleasure to welcome you each time, and we will always be happy to welcome you back.
Simple but good for transfer trip. Good central location. Nearby restaurants
Thank you for your feedback! We're glad you found our hotel simple yet good for a transfer stay, with a convenient central location and nearby restaurants. We hope to welcome you again soon!
Old house, but extremely friendly operators/owners, new facilities, great breakfast!
Thank you very much for your kind feedback! We're glad you appreciated the charm of our historic building, the new furnishings, and our delicious breakfast. Your compliments about the friendliness of our staff mean a lot to us. We look forward to welcoming you again soon!
Good welcome. Missing air conditioning and shower a little small. Otherwise good stay
Thank you for your feedback! We are delighted that you enjoyed our hospitality and your stay. Regarding air conditioning, we would like to inform you that it will be installed by the end of 2024 to further improve the comfort of our rooms. We look forward to welcoming you back!
Very helpfull staff, reasonable price, good location
View the hotel's answerThank you very much for your kind feedback! We’re happy to hear you appreciated our helpful staff, reasonable prices, and convenient location. We look forward to welcoming you again soon!
Very nice, inexpensive city hotel. The city center with banks and shops is easy to reach. The breakfast was good. The staff is extremely friendly and will help you with any problems. Everything is perfect here, from the moment you arrive to the friendly farewell.
Thank you for your kind feedback! We're delighted that you enjoyed our affordable city hotel, the convenient access to the city center with banks and shops, as well as our good breakfast. It's great to hear that our friendly staff was able to assist you throughout your stay, from arrival to departure. We look forward to welcoming you again soon!
The guy at reception was fantastic, spoke English, was very helpful and informative.
For this price in this location it's completely OK. Breakfast is fantastic for the price. Rooms are pretty quiet, beds are extremely comfortable. There's no fridge, which should be included these days. A bit run down. But they tried to do the best with the resources available. All the staff were very courteous. That has changed fundamentally in the last thirty years. Thank you France
Excellent welcome, the rooms are simple and very clean, hearty and varied breakfast
Very friendly welcome, very pleasant. Very clean hotel. Responded very favorably to our requests. We highly recommend it.
Voor 1 overnachting als tussen stop is het een prima hotel, het is wat oud maar het was wel allemaal schoon. De personeel receptie was zeer vriendelijk en zeer bereid je te helpen.
Mooi gerenoveerde kamers en prima badkamer. Erg vriendelijke en hulpvaardige receptionist.
Very well received, comfortable breakfast, varied and in quantity
Hulpvaardige receptie, hebben goed kunnen communiceren in het engels.
Welcoming staff. Room lacks soundproofing with the road.
Une hotesse d'accueil tres sympa. Chambre confortable, propre avec l'essentiel. Bemol : télé : mauvaise image sur certaines chaînes dont une avec un programme que je me faisais un plaisir de regarder lors de cette escapade professionnelle. Mauvaise image impossible de suivre
medium bedding
First hotel that can compete with budget hotels of large hotels (Novotel, Holiday INN), but they are all available in the first place. This is a good way to get things done efficiently.
Great hotel, very nice lady at the reception!
Entièrement satisfait
Very good, very clean, charming hosts, a small downside for the shower cabin, which is too small for my taste.
Perfect welcome
Very warm welcome, quiet hotel well located and very comfortable and clean I will come back
Teníamos que ir al aeropuerto de Ginebra y al estar en temporada baja los horarios del bus eran incorrectos. La chica de recepción estuvo buscando la mejor opción para nosotros durante un buen rato, haciendo llamadas. Nos recomendó también un restaurante y fue en todo momento muy atenta. Estamos muy agradecidos
Very very clean hotel, we are really delighted with our night, the people who run this hotel are very pleasant, helpful, really attentive, we will come back with great pleasure, the breakfast is really great, nothing to complain about, there is everything, it is very good and reasonable at price level For the evening supper he recommended L atelier B excellent a delight for the taste buds the Burger a killer and the salad wonderful
We were warmly welcomed, had a clean, quiet room with a comfortable bed and adjustable heating. The hotel is a short walk from the centre and we were given advice about different options from the reception staff. Breakfast was lovely, pastries, bread, cheese, typical continental. Parking was free and available right outside. The views were fabulous and it made a great place to stop en route through France.
Missing a terminal for electric car!!
Small, very quiet hotel, with very good quality bedding. Very friendly reception
Very pleasant surprise with this 2-star hotel! It is impeccable Very cozy room, well equipped and very clean Quality equipment I recommend!
Very nice home
Each time you come, the welcome is personalized
Very good communication at reception,excellent location
Very simple it was perfect
Thank you
Excellent value. Adorable and professional welcome
Great welcome and with a smile Nice room Top shower I recommend because it's a ** but it deserves it ***
Very good, practical little hotel 30 minutes from the ski resorts (Carroz, Saint Gervais and Chamonix). This allowed us to ski in all 3 areas. Well located. Close to city center with enough good restaurants. Good welcome and the managers are very friendly. To recommend
On the recommendation of my son, who lives near the hotel, this 3-night stay was pleasant and very good value for money.
Hello just one point there is no parking all parking spaces are now paying. It's a shame for a hotel
Excellent staff!
Very friendly reception and helped with booking a local restaurant.
Breakfast had a fair selection, all of very good quality.
A perfect welcome, a standard room and impeccable cleanliness. Very good experience. The hotel is very quiet. The bedding was very comfortable Close to the center, accessible on foot. Good advice for a dinner at the restaurant I am delighted with my stay. I fully recommend this hotel in Cluses
Friendly and well-kept establishment, but without parking, parking difficulties nearby
Simple clean does the job! Good value for money
Act-Eco : Sustainable stay
9.5/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
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Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
The hotel has facilities for soft transport
The hotel promotes sustainable modes of transport
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Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving showers.
The hotel has water-saving taps.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving showers.
The hotel has water-saving taps.
The appliances using water in the hotel are sustainable for the environment.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
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The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
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Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
The hotel limits non-food waste
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Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers certified organic produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers certified organic produce.
The hotel offers certified ethical produce.
The hotel has implemented a solution to replace the plastic welcome bottle, in order to reduce its plastic consumption
When possible, the hotel buys its non-food products locally.
The hotel uses suppliers actively engaged in sustainability for its non-food products.
The hotel uses environmentally friendly non-food products
The hotel uses mechanical or eco-friendly cleaning systems (microfibre, steam, etc.)
The hotel does not use disposable tableware.
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Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
The hotel has put in place additional actions to welcome guests with disabilities.
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Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel works in partnership with other organisations/companies/charities on social and/or environmental projects
The hotel has been awarded an environmental label
The hotel has an environment policy.
The hotel has an HR policy.
The hotel has implemented anti-discrimination measures
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel works in partnership with other organisations/companies/charities on social and/or environmental projects
The hotel has been awarded an environmental label
The hotel has an environment policy.
The hotel has an HR policy.
The hotel has implemented anti-discrimination measures
The hotel actively promotes gender equality.
The hotel has implemented measures against all forms of exploitation or harassment.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
The hotel organises training sessions for its employees, supporting them and helping them to develop their skill sets.
Frequently asked questions about the institution Cit'Hotel le National
- English
- French
With one click you can cancel from your booking confirmation email.
If not, please contact the establishment.
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