Cit'Hotel Impérial
3The must-haves
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Sustainable stay: 8.5/10
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WIFIFree
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Business Stopover
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Breakfast - From 9.31 USD to 14.55 USD/Pers
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Arrival and departure Arrival from 15:00, Departure at 11:00
Your stay at the Cit'Hotel Impérial
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Services
Parking & Transport
Equipments
Multimedia
Accessibility
Accepted means of payment
Sustainable stay
Business and events
Breakfast
Schedules
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Practical information
Monday:00:01-23:59
Tuesday:00:01-23:59
Wednesday:00:01-23:59
Thursday:00:01-23:59
Friday:00:01-23:59
Saturday:00:01-23:59
Sunday:00:01-23:59
Arrival from 15:00, Departure at 11:00
Hotel contact
See the telephone number 00 33 4 67 53 28 32
See the hotel's email Y29udGFjdEBob3RlbC1pbXBlcmlhbC1zZXRlLmNvbQ==
SEA
The establishment is located less than 400 metres from the seafront
Reviews
Total / general mark
Recommendation
8.8/10Total / general mark
8.8/10Reception and service
9.2/10Accommodation
8.6/10Value for money
8.4/10Cleanliness
9.3/10Breakfast
9/10'All reviews have been written by guests who have stayed at our properties'
I have nothing else to say other than: I will come back as soon as possible....
We took a superior room with a balcony, without a sea view, to benefit from the bathtub, which was a bit small. 120 euros for 1 night + breakfasts 25 euros for both. The hotel is very quiet, well located, we had a discount of 45 euros credited to our loyalty card and we were able to benefit from it. Varied and very good breakfast.
Staff was very friendly and a few spoke English which was very helpful
Surprisingly good, but a bit further out of town to be perfect.
This is the only hotel to charge me for the bike garage during my entire 11-day trip, without any prior information available.
The plus is the rooftop terrace with tapas bar. The minus is the noise from the city and between the rooms due to the lack of insulation.
Missing air conditioning remote control. TV remote control is the same, but the receptionist responded well and replaced it.
Overall excellent, little hiccup on the last morning where we had to ask for a table to be cleared and there wasn't enough water to boil an egg properly. Everything else, room, service, roof bar was brilliant.
It is a fine hotel, but a little too far from city center.
The staff are absolutely brilliant. Always very friendly very helpful and great fun. We thoroughly enjoyed our stay and would recommend it highly Thanks for making our trip a great one.
The city center is a 20-minute walk away via a pleasant promenade. There is plenty of free parking nearby. The nearby beach is not great, with pebbles.
As a couple for 3 days in Sète, the hotel proved to be perfectly suited. Impeccable location: bus stop (to get to town) and hiking trail (to Mont Saint-Clair) in front of the hotel. 2 beaches within a 5-minute walk. Little extra: rooftop with sea view for aperitifs, evening music or breakfast (if you take the trouble to bring your own tray). Atypical and nice. Very satisfied with the short stay.
Very welcoming hotel staff. But unfortunately the hotel is far too noisy.
Scammers hotel!!!
Nice hotel with cozy rooms. The rooftop terrace is fantastic, and the staff is friendly and thankfully all speak English.
Perfect 🤩
We chose the hotel based on location as we were attending an event close by. Easy to walk to venue and also bus stop outside to take to centre of Sete. Restaurant/supermarket/bakery within 1 min of hotel. Rooftop bar was great!
Perfect
Everything was perfect! The rooftop bar was very friendly. Great location! We recommend it without hesitation.
Great little hotel. Only downside was that we were in a low room just above street level, which was noisy on one night.
Very nice hotel. Well located. Very warm welcome + breakfast. The rooftop is really very nice. Very nice.
Very friendly and involved staff
Great hotel, room a little small but it's very nice, clean. And the rooftop is incredible!
Warm welcome, great location. Hotel parking with 8 spaces to reserve, we were able to park the car next to it in a free parking lot but in high season it must be complicated. Breakfast nothing special, not worth the price. Poorly soundproofed room, you can hear the whole road. Very nice rooftop with a warm welcome
Everything was perfect!
Very warm welcome. No hot water in the bathroom in the morning: reception responded "the technician will do what is necessary". We left the room and still no hot water = very disappointing
Great hotel. Great staff
I booked through Booking.com (indicated sea view rooms with balcony) but I felt like I was the "poor relation" I was given a room on the first floor with a view of the parking lot and people walking past the window. In addition, everything is chargeable (parking, early arrival, departure after 11 a.m.). In short, I was very disappointed, fortunately the staff was great as was the rooftop.
The first night there was a concert on the rooftop, it was a bit noisy
Renting out a room that has a horrible stench is more than acceptable. A room with parking and breakfast for 250 euros under these conditions is more than extortionate. Breakfast is served in a small room. By 9:30 a.m. there is no more bread, no fruit salad, everything is empty. The tables are not cleared. One of the worst hotels I have ever stayed in. Simply a rip-off. When we contacted reception, someone was too lazy to go to the room.
And the rooftop for an aperitif or evening, perfect!
Very friendly and helpful staff. Very clean hotel and very good-sized rooms, even standard ones. Excellent location, close to cycle paths, beaches, and shops.
Very clean hotel and room, lovely staff, very comfortable bed and very good breakfast
Very good breakfast and very friendly staff
Well-located hotel close to the Corniche shops. Spacious and clean room.
Very pleasant and well-located hotel. It has a peaceful atmosphere and beautiful decor. The breakfast is very generous and varied. I recommend it without hesitation.
Perfect stay with very friendly and smiling staff always ready to help you. Hearty and very varied breakfast.
Very good hotel. Very clean room. Warm, friendly welcome, very pleasant. Complete breakfast. Very good value for money. I recommend this hotel. I will come back myself. Small downside: breakfast room a little cramped.
Very good, great welcome
Very happy with my 2-night stay. Everything was good and perfectly clean. The staff were also very good. The only small downside was the breakfast room, which is really small.
Clean and bright room... Great bed.. Nice staff... Great restaurants very close by, also take away.... Supermarket also 50 m away. Bus to Sete also nearby... Very fast internet... Worth repeating...
Very warm welcome, impeccable services.
Additional furniture would be welcome: 2nd bedside table, 2nd chair in the bedroom, cabinet in the toilet.
Excellent staff
Secure parking 10 euro
Very good hotel, fairly spacious room but the walls are very thin, you can hear everything from the rooms next door...
Signs of wear in the room. Bathroom switch placed on the wrong side, once the door is open.
Very good service, very professional, pleasant. Very good reception. Nothing negative to say…on the contrary, only good. I highly recommend it and I will definitely go back when I return to Cadaques 👏👌
Very warm welcome, very friendly and smiling staff. Very nicely decorated room, sea view, all comfort and very clean. Very good breakfast. Hotel that I recommend.
Exceptional customer service. The team went above and beyond to ensure I had a lovely stay. Tarik on reception was especially helpful with local information and helping to resolve problems. The hotel was clean to a high standard. It was close to the beach. I would definitely stay here again if in the area.
Hôtel agréablement bien situé
Nice hotel overall. Disappointed by the family room, very basic bathroom. Sink faucet that moves as soon as you want to use it. Blackened bathtub seals. Poor insulation of the French window, exterior that overlooks a busy and very noisy street. Excessive parking price given the spaces allocated. Complicated to maneuver, if other cars were parked it would have been impossible unless you had a small car.
Small downside concerning the cleanliness of the bathroom with hair stuck to the walls. No VMC so a big problem with condensation and smell of humidity in the room.
Very friendly hotek. Clean. Very well decorated. Warm welcome. Close to the sea
Very good reception
Satisfied overall with only one downside the cleaning in the room was not done during our 3 day stay. We had asked for it but it was not taken into account. No commercial gesture for this lack. Not very commercial.
We didn't even stay at this hotel, because it looks different from the photos.
Overall satisfied but a 3 star deserves a toilet door that works properly, a towel dryer blowing in the bathroom. A surprising Osb decoration in this room.
Room The shower did not work We warned but no intervention Breakfast Waited 10 minutes to get a seat Room very very small tables stuck together. Packed like sardines Unprofessional staff beginners unprofessional Prefer to wipe plates than clear tables At 9:30 no more bread You have to ask for napkins Cutlery Staff borderline unpleasant It's a real shame Leaves a bitter taste
Clean, quiet, well located, good breakfast, good bedding, only downside parking at €10 a bit complicated
I think this is the first time I've come across such warm, caring and attentive staff! Thank you
We will come back
300 meters from the beach next to the casino and very close to restaurants. Perfect!
We had wanted to be in the center and chose this hotel because it was called Cit'Hotel. So we were a little disappointed.
Sehr zentral gelegen und schöne Terrasse zum Frühstücken👍
Nice close to amenities and 5 minutes walk from the beach. Ideal for a weekend or a stay on Sete.
Excellent in every way. Bedding, electric blinds, cleanliness
The soundproofing of the rooms is a bit limited, there is a lot of noise downstairs with the casino next door and the road in front. We were not offered to park our motorbike inside the car park.
Welcomed late in the evening by Tarik as a receptionist who managed to find us a parking spot to park our motorbike + trailer, a big thank you to him and to all the staff for these 2 days spent in their company
Personnel vraiment serviable, présent et aimable.
Chambre Standard un peu datée mais correcte. Bonne literie.
L'odeur de détergent etait extrêmement forte et dérangeante. J'ai demandé de ne plus l'utiliser pour ma chambre (6nuits) et c'était beaucoup mieux.
Ménage fait avec soin tous les jours excepté le samedi où il a visiblement été bâclé.
Un peu éloigné du centre ville mais le bus 3 s'arrête devant l'hôtel
Breakfast was good. Hotel is located near good restaurants and a few minutes from the beach.
The staff were lovely but the room “with sea view” was rather disappointing: small, very small fridge, small balcony with very distant view of the sea. Breakfast rather average: very sweet “fake” orange juice, no plain yoghurt… difficult for diabetics for example.
Smiling team ready to help. Very well located hotel with the bus stop for the city center right next door, the beach, the rooftop...and free parking 2 steps away.
We had a very nice junior suite
Excellent welcome day and night. But a few hiccups that we reported: 2 out of 4 lamps at the head of the bed do not work, strong smell of sewage as soon as we entered the room, almost no more soap in the dispenser and a nice brown stain on the bath mat.
Very friendly team!!! Great rooftop bar! Rooms are a bit basic (for the price) though. You have to be very flexible to go to the toilet (or leave the door open)... but all in all we were happy!
Nickel le personnel est très gentil … ils ont démonté un siphon pour repêcher une boucle d’oreille! Top
😉merci
Helpful and friendly staff. Very quiet room. Parking a little narrow and therefore a little expensive!!!
We stayed in this hotel for about ten days. We enjoyed our room, comfortable bedding, a large TV and a very large shower. There is a superb outdoor terrace on the fourth floor, you are very well received and you have the possibility to drink a cocktail and eat. The least nice part: The cleaning of the room is much too late, not before 3 p.m. The parking lot is really not very practical, it is small and very narrow with difficulty in maneuvering. You enter in forward gear and when you leave you are not sure of being able to turn around, it happened to me several times to be forced to exit in reverse knowing that there are two sharp corners to pass and cars on the side, it requires dexterity.
Superior room 114 on the 1st floor is very noisy. Being used to booking through booking.com and a regular customer, I would have really appreciated if this room had not been assigned to me. I would have preferred room 106 which does not overlook the sea but is very quiet.
I have booked here three times this year. I was impressed with this hotel from the first time. Good rooms, adequate breakfast and very friendly and helpful staff
You have to drive through the whole of Sète to get to the hotel and then it is so far from the city center that you either have to walk for half an hour or take the bus. In addition, the 8 parking spaces are very, very tight. A bathtub in the room is no longer modern and when we took a shower we flooded half the bathroom. The breakfast offering was so-so.
Review the size of the parking lot
Great hotel, rooms are very clean, staff very welcoming. I recommend this hotel.
Good location, cleanliness could be improved. Unhygienic carpet. Duvet in the middle of summer, I don't understand why... since the room is delivered with the air conditioning already on. A plus to the fridge in the room
TB 👍
Nice hotel, close to the beach and not far from the city center
Very disappointing value for money. Problems: noise, clogged bathtubs, uncomfortable bedding, room finishes, nauseating smell. Very good team. Attentive, responsive, dynamic.
We really liked the place. We found the place a bit expensive for 2 nights and the place is a bit far from the city. We could come back if the prices were cheaper and more attractive. But we wanted to thank you for the decoration that you provided.
quiet hotel, parking available, full and varied breakfast. We also enjoyed the Ressource restaurant almost opposite the hotel
A great experience
3rd time for us in this hotel. Always happy and satisfied. Good location. Nice room. On-premises parking. Good breakfast. Fridge in the room. A/C.
Very friendly staff, breakfast room a bit small, rooms very clean. The hotel is on the edge of town, but you can still easily reach Sete on foot. Otherwise, if you don't want to drive, you can get to everything by bus.
Very competent, friendly and attentive staff. I recommend this establishment +++
Very well located hotel Very friendly staff Our room overlooked the street and the noise from the street is disturbing We reported it and we think that the necessary will be done
Was very satisfied. Cleanliness and staff very satisfactory. Keep up the good work. Best wishes until next time.
Sehr schöne Bar abends auf der Dachterasse
Very welcoming and attentive. Very well appointed hotel (I love the decoration with the paintings and masks).
Almost perfect stay if it hadn't been for this terrible smell of sewage in the room. Especially since this had already been noted in other previous opinions.
Very nice hotel. Top staff! Magnificent Rofftop
Very clean room, very varied and generous breakfast, ideal location
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Very good, very comfortable and the roof top at the top
We stayed there for 1 week and everything went well, choice to change the towels every day or not, to have the room cleaned every day or not. The staff adapts according to your request. Complete and varied breakfast although I would have liked to have scrambled eggs instead of eggs to cook yourself. We recommend, in addition the bowling district is quiet and well served by transport if you do not want to use the car.
I am very disappointed my room smelled of disgust, to enter the toilet it's a commando mission and moreover the toilet flushes broken, with my companion we go up to the 4th to the bar we order half the alcohol was missing I think that's a real shame fortunately the waitresses were adorable
Nice and clean with a very nice setting and sea view especially from the terrace. The breakfast could have been included in the price, but there is a very good cafeteria across the hotel with a better price.
Lack of tact from management towards the customer
Habitación comoda para 4 personas
Establishment completely renovated with great taste. Pleasant welcome. Cozy atmosphere. Very clean. Beautiful lounge terrace on the roof with panoramic views. Comfortable quiet and well served by buses.
A smiling team available upon our arrival 👍Single room, sufficient for one night, impeccable condition. Very well located close to the beach and public transport. And the cherry on the cake, a rooftop for a magical end to the evening! I recommend.
I couldn't get there
The boss can be proud of his staff, and that includes all of them. Whether it was at reception, in service, the friendly chambermaids or the housekeeper, everyone was very good. The friendliness and helpfulness was unique. Unfortunately I was only in this hotel for 6 days, but I felt very comfortable. I can only recommend it!!!
Excellent stay at the Impérial hotel in Sète, where we were very well received, clean room, delicious breakfast with a wide choice of good products, and a very pleasant rooftop for evening cocktails and breakfast with a sea view. will come back without hesitation if the opportunity presents itself!
Very good hotel, clean
Horrible horror of sewer in the room, some of the reception staff are incompetent, on the other hand the cleaning service is perfect!
Very comfortable. Perfect cleanliness
Tres bien
Right in the middle of restaurants, bars, grocery stores and of course the beach. Has air conditioning and great bathrooms.
Room below a roof top, very noisy until 1am. In the morning we arrive for breakfast at 9:40 a.m., there is no more bread or orange juice, there are a few mini pastries left. We ask the waiter who sends us away, saying that we just had to arrive earlier. Unacceptable!!! We were reimbursed for the breakfasts which were payable in advance. Very disappointing.
Correct but noisy lack of soundproofing
Great hotel in excellent position.
Very modern style with nice staff.
Nice little hotel. Warm, available and smiling staff. Very clean but small rooms. King size bedding, comfortable. Separate toilets but really too small, door cannot close. Bathroom with bathtub, clean and functional. Fridge and safe available. Full buffet breakfast but small room and quickly noisy feeling of being on top of each other. Possibility of having lunch on the roof terrace but you have to transfer everything to a tray, not very practical. Perhaps we should set up a buffet on the terrace bar. Very well located, beach on foot. Bus in front of the hotel and free parking next door. Thank you, We will do it again and will definitely come back.
Reservation for 2 nights. Very clean room, very good bedding, very pleasant terrace. No complaints!!! The establishment is very clean, everything is functional. The staff are very welcoming and helpful. In short, we recommend and we will come back.
Absolutely not emphatic receptionist, no flexibility; we arrived 40 minutes before 3 p.m. and he never wanted to give us the room. His attitude, his way of dressing and his nonchalance do not correspond to the requirements of a 3-star hotel. I think he needs to change careers! This hotel is actually a 2 star, not a 3. They will call you if you are 10 minutes late for departure, it's quite unpleasant. I do not recommend this hotel for rest because the rooms are extremely noisy, the walls are thin: you can hear the neighbors and the entire hotel as well as the outside traffic despite the double glazing; the decor is aging (low-end plaster on the wall, chips in the joints), in the bathroom: lack of pressure, no shower screen so we put water everywhere. No kettle, no Nespresso machine (another brand), fridge which cools very little. In conclusion, the price of the rooms; 164 E does not correspond at all to a 3 Star Only positive point: the comfortable King size bed
Very nice room Neat decoration Roof top at the top
Very friendly staff, very attentive, very pleasant hotel! Hearty breakfast. We also recommend the very pleasant rooftop, whose owner is top notch!! an excellent stay
Well located hotel, quiet, private parking and good breakfast. Friendly staff
Very clean apartment, very comfortable bedding and friendly staff
Very warm welcome, spacious room and quality bedding
Very warm welcome and advice. Clean, functional room, quiet and good atmosphere in the middle of a long weekend. Maybe a little pricey, but it's a tourist area...I enjoyed the fresh fruit salad at breakfast! It would be good to offer organic and local products to respect biodiversity.
Very good hotel, a downside on the breakfast
Only downside, street side room and noisy
Very good hotel and very comfortable room The only downside is the organization of breakfast..not enough tables..waiting.. Staff very quickly overwhelmed.
Perfect
This hotel provided all we wanted for a one night stay. A wonderful view of the sea from the balcony and close to amenities as well as a short walk to the beach. Hope to come back.
A hotel that lived up to our expectations with a sea view. Perfect!
The rooms have been renovated. You should be able to speak French. When we checked in, the employee was able to explain everything to us in English, which we speak well as well as German, since a lot of our relatives live in the USA. On the morning of our departure there was a nice young woman there and we wanted to have breakfast. She held out a piece of paper to me with a selection and I was supposed to choose and she would prepare it. We didn't manage it and left without breakfast. Later on the motorway we had a good breakfast for a lot less money. The hotel itself is south of Sete, and it's just awful there, just concrete, noisy streets, etc. We definitely won't be coming back. And the hallways smell strongly, of what??? Just a little. The windows can't be tilted. If I were an engineer, I would just tear the house down. You can't renovate it.
Perfect hotel! Everything!
VERY CLEAN hotel and room, friendly staff, only compliments, nothing negative apart from the small size of the elevator and the distance from the hyper-center where you have to take the car to get off. Otherwise everything was perfect!
Well received upon arrival, very friendly staff. THANKS. HASSANE KH
Hôtel très propre, jolies déco, chambre très confortable et personnel très agréable. Nous reviendrons certainement prochainement.
Very nice home. Friendly decoration of the place. Very good comfort of the room and bedding. Quality products for breakfast.
A very quiet and clean hotel where we spent a good night. The bathroom is well designed and very clean. Breakfast is ok. Positive point, the hotel has a car park with 7 spaces but an open and public car park is located just opposite.
A pleasant professional stay. Top staff, helpful, considerate. Modern hotel, very pleasant, bright room, hearty breakfast with lots of choice. In summary, a good step that I will repeat during my next visit and that I recommend. Nothing to say except thank you and well done.
Very nice home. Calm room. Very well decorated. Good value for money. Good breakfast. Flawless
Second stay in this hotel, very good value for money, very welcoming staff.
Good value for money. Very helpful and attentive staff.
Perfect! Hotel ideally located, clean, welcoming staff
Disappointed with the room, big difference with the family room we took at the end of October. Animal hair everywhere. Bedding and accessories less good. And above all no sheet, direct contact with the duvet. So personally twice in 2 months but I'm not thinking of a 3rd.
Impeccable cleanliness, very friendly and competent staff
Very pleasant
Comfortable room and very generous breakfast
Very good bed, deliciously warm, everything fit well. Helpful staff, friendly reception. Good location and great bus connections into the city.
Very good Ms unheated bathroom and bathtub and no shower
The hotel is very pleasant. Good welcome
Professional team!
Act-Eco : Sustainable stay
8.5/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
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Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
The hotel has facilities for soft transport
The hotel promotes sustainable modes of transport
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Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving taps.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving taps.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
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The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
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Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel recycles food waste.
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel recycles food waste.
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
The hotel limits non-food waste
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Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
The hotel offers certified ethical produce.
The hotel has implemented a solution to replace the plastic welcome bottle, in order to reduce its plastic consumption
When possible, the hotel buys its non-food products locally.
The hotel uses suppliers actively engaged in sustainability for its non-food products.
The hotel does at least part of its laundry in-house.
The hotel uses environmentally friendly non-food products
The hotel uses refillable hotel amenities
The hotel uses mechanical or eco-friendly cleaning systems (microfibre, steam, etc.)
The hotel does not use disposable tableware.
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Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
The hotel has put in place additional actions to welcome guests with disabilities.
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Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel works in partnership with other organisations/companies/charities on social and/or environmental projects
The hotel has been awarded an environmental label
The hotel has an HR policy.
The hotel actively promotes gender equality.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel works in partnership with other organisations/companies/charities on social and/or environmental projects
The hotel has been awarded an environmental label
The hotel has an HR policy.
The hotel actively promotes gender equality.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
The hotel organises training sessions for its employees, supporting them and helping them to develop their skill sets.
Frequently asked questions about the institution Cit'Hotel Impérial
- Paid Private Car park
- English
- Spanish
- French
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