Urban Style Hôtel de l'Europe

Comfortable hotel and very pleasant staff

I loved the decor and the friendly team.

Excellent stay. Very pleasant welcome in the evening and especially in the morning. I recommend it. Nicolas

Very pleasant, good value for money. I recommend it.

Tub in bathroom is not suitable for elderly, disabled people. Risk of falling when getting in and out is very high. There is no handhold. Is it even allowed to build like this?

Jason was very welcoming and Simona gave good sightseeing and restaurant suggestions.

2-night stay in August 2025 Good points: hotel location in the city center. Bedding, breakfast, welcome, Indigo car park and metro nearby, restaurants nearby Disadvantage: rooms overlooking the street (noisy at night) do not allow you to sleep with the window open in summer (no air conditioning) To improve: 3-leaf shower door difficult to operate, TV channels to tune to the new channels

The room was very hot, over 35 degrees in my opinion. No air conditioning, nor a large enough fan. The room was habitable again around 2-3 a.m.

Spacious and comfortable room on the 4th floor. Quiet. Next to the metro, and a stone's throw from the Cathedral. Breakfast is quite minimalist, with the TV on the Cnews news channel it's not great for the peace and quiet... Elevator malfunction problem. Lack of storage in the room.

The hotel is in a great location for visiting Rouen. The room is a bit small.

Superb and very original Comic Strip room. Very comfortable, welcoming and very friendly staff.

Everything perfect

Comfort and attention to the environment

Very friendly and helpful reception, the reception was always staffed.

Very well-located hotel in the city center, clean, very welcoming and friendly staff, generous breakfast. Highly recommended.

Tres bien situé, cyclistes friendly mais... booking.com not friendly
Bon accueil quand meme et personnel tres agreable !

No air conditioning. Room with light switches to look for: they were all at the head of the bed...

Perfect base tight in the centre of town. Nice room, spacious. Shower good. Nice breakfast. Storage for our bikes. No adverse experiences.

This hotel was very well placed in town, near the castle which was great to explore. Breakfast was delicious each morning (not included, but a nice spread), and we had no issue finding food for my daughter to eat despite her allergies. In our room, the shower leaked past the glass like something fierce, but all in all that was the only issue we came across. While the room was small, it suited us perfectly.

Shortage of countertop furniture and coat racks

Warm welcome and very good breakfast!

Very well-located hotel in the heart of Rouen. Very welcoming and attentive staff. Spacious, clean, and pleasant room. Everything was perfect 💕

Attention...the cleaning lady must knock on the bedroom door before entering

Great experience!

Welcoming and warm staff. Comfort and cleanliness were perfect. The breakfast was plentiful and varied, featuring high-quality local produce. The real plus: I loved the unique decor of the hotel. A real feast for the eyes!

A very nice experience in this surprising rock n roll room 306! Everything was perfect, thank you for this wonderful welcome!

The team is very nice, the hotel is well located, the bedding is comfortable, I was satisfied with my stay.

Very modern hotel, spacious and very comfortable room. For my part it was a pleasant surprise to have a terrace to enjoy the outdoors. Welcoming and helpful staff. The breakfast is perhaps a little light in terms of choice. I would come back without hesitation.

We enjoyed our stay. Staff was wonderful and you can’t beat the location!

Very well located hotel for visiting Rouen, friendly welcome, clean, good bedding, with the possibility of reserving a parking space nearby. Very good breakfast.

Very pleasant welcome, very clean and quiet hotel.

Tres bon accueil.
Jolie déco. Ambiance chaleureuse.
Mais acoustique problematique.

Very good hotel, nice room, well equipped and soundproofed. I loved it thank you

noisy

Hotel very well located for walks in the center. The hotel does not have parking, but the public paid parking (with reduced rate for hotel guests) is two minutes walk away. Very professional and extremely friendly and helpful staff. Very pleasant stay. Small negative point for "late risers": the breakfast times until 9:00 or 9:30 (I don't remember exactly). So we did not have it at the hotel, but in a café on the Place de la Pucelle a minute's walk from the hotel.

The elevator was broken and we were on the 4th floor. Other than that, it was good. Good bedding, clean bathroom and nice decor. Breakfast a little too expensive.

Very good reception, too bad the elevator was broken and 5 floors on foot is a lot. We are still young but for other customers it could have been problematic. Fortunately the terrace and the room were great. For breakfast you should not arrive too late otherwise we have less things

Price a little high

Lack of air conditioning

Хорошо

The staff were very friendly and helpful. Using Google maps to get to the address sent us the wrong way so it took us some time to find it.

Very warm welcome in this small hotel very well located in Rouen.

Lovely staff, very welcoming. My room was spacoous and the bed lovely and comfortable. I enjoyed my breakfast. The hotel is in a perfect location to visit the old centre and get down to the river.

A top stay in the heart of Rouen city center! Comic strip room with superb and spacious decor. Thanks to the receptionist for her warm welcome

Very noisy. Outdated, worn towels, ... Disappointing

This text refers to our stay in the same room in August 2023: Unfortunately, the air conditioning was broken (according to reception, it had been for a long time), which was more than unpleasant on July 13th, 2023 to July 14th, 2023. Due to the really exceptional room and the terrace, we booked again and were happy that it was much cooler during our stay in July 2024. We skipped breakfast in 2024 because we still had terrible memories of the instant scrambled eggs from 2023 :-( It shouldn't sound more negative than it was: A very nice room with a huge terrace and an exceptional view of the cathedral and friendly, attentive staff. When we are back in Rouen, we will stay at l'Europe again!

We didn't really sleep that night since the room was too hot and the street was too noisy

Very clean room, high bed, large and comfortable with good pillows. Particularly friendly and welcoming staff. The products offered at breakfast are excellent

Comfortable hotel and very well located for visiting the city.

Very good partner restaurant for the evening stopover. Very nice welcome with a smile. Poorly soundproofed room and very noisy door in the corridors. Otherwise great location for visiting the heart of Rouen on foot.

Overheated room (southwest facing), no individual air conditioning. When I asked to change rooms, it was full - I had to leave my window open to get some fresh air. Result: eaten by mosquitoes at the start of the night, then awakened at dawn by the cry of seagulls. And no commercial gesture to compensate for this inconvenience... In short, what a disappointment!

Great location in city center, with parking garage 50 meters away.

An excellent welcome on arrival in the evening and also a very warm welcome on departure I highly recommend the establishment The rooms are also very stylish and have a great atmosphere

Very close to tourist places and parking nearby

The hoteliers couldn’t have been more accommodating in terms of making us feel welcomed. The rooms were comfortable and the bed was outstanding
The very BEST thing about this hotel was the LOCATION. It is a stones throw away from the square where the shops and restaurants are and a block or two from the historical sites. I traveled with 3 other ladies and we all felt the same.

I spent 5 days enjoying the stadium in Rouen. Unbelievable experience. Hotel very comfortable and very well located. Personal exceptionally friendly. MUY RECOMENDABLE

Hotel très bien situé pour visiter à pied la ville. Par contre le petit déjeuner est décevant pour 15 €. Les viennoiseries ne sont pas fraiches, le choix au buffet est ridicule. Un conseil: allez le prendre ds un cafés !

Alright!

Not luxurious but very good, clean, right in the center, friendly staff. Maid's parking lot next door (paid) a little narrow for my big car I don't give 5 stars as I very rarely do unless it's extraordinary, but 4 coming from me is very good

Perfect economy class accommodations. Happy I chose the hotel for my stay.

C’était parfait et personnalisé

Very warm welcome, pleasant staff, comfortable and clean room. Near restaurants. I recommend.

Comfortable hotel. Really well done rock themed room. Comfortable bed Very pleasant welcome. We were well informed about the city. We didn't quite understand. We made our choice on the form thinking that the buffet would be a little more substantial. So it was a bit fair. But this formula is very good so as not to waste. But breakfast is a bit expensive. We recommend this establishment

The room is clean but it is small with outdated decoration and very poorly insulated. It does not correspond to a 3 star. Besides that, the staff was very welcoming.

Thank you for the discussion this morning over coffee.