Urban Style Hôtel de l'Europe

Alright

The hotel is very well located. Very central to the old city centre. Walking distance to the major attractions.

Staff were excellent. Friendly and helpful.

The room was a disappointment. No useable bedside tables for a travel clock, for example and no clock in the room. No hooks for clothes in the bathroom. No chair or stool in the room.

A ridiculously loud flush system for the toilet. After being woken by others using the system late at night we didn’t use it at night.

The room did its job and we enjoyed our stay but just a few updates would make for a better experience.

Merci à la personne qui s'occupe du petit-déjeuner car elle est très attentionnée. Les oeufs brouillés préparés par ses soins étaient d'ailleurs excellents !

A very well-located hotel but average amenities.

Very good. Quiet and in the center of Rouen. Friendly welcome. Cool. Thank you.

We had a fantastic experience and tried the backstage area; the decor is amazing. The room is spacious, unique, beautiful, and very comfortable. It's the perfect room for a musician! A rock 'n' roll vibe with a lovely Chesterfield sofa area. The staff is very welcoming.

Products expired a year ago. The condition of the hairdryer. The bathtub leaks and is dangerous because it's slippery.

Thank you for the room change, because in the first one the radiator wasn't heating.

Great central location, lovely friendly staff, nice comfortable rooms

Great team, welcoming, friendly, and always available. Very well located in the city center, close to public transport. I highly recommend them.

Small, practical and pleasant rooms reminiscent of train cabins. Perfect location in the heart of the city centre.

Comfortable hotel and very pleasant staff

I loved the decor and the friendly team.

Excellent stay. Very pleasant welcome in the evening and especially in the morning. I recommend it. Nicolas

Very pleasant, good value for money. I recommend it.

Tub in bathroom is not suitable for elderly, disabled people. Risk of falling when getting in and out is very high. There is no handhold. Is it even allowed to build like this?

Jason was very welcoming and Simona gave good sightseeing and restaurant suggestions.

2-night stay in August 2025 Good points: hotel location in the city center. Bedding, breakfast, welcome, Indigo car park and metro nearby, restaurants nearby Disadvantage: rooms overlooking the street (noisy at night) do not allow you to sleep with the window open in summer (no air conditioning) To improve: 3-leaf shower door difficult to operate, TV channels to tune to the new channels

The room was very hot, over 35 degrees in my opinion. No air conditioning, nor a large enough fan. The room was habitable again around 2-3 a.m.

Spacious and comfortable room on the 4th floor. Quiet. Next to the metro, and a stone's throw from the Cathedral. Breakfast is quite minimalist, with the TV on the Cnews news channel it's not great for the peace and quiet... Elevator malfunction problem. Lack of storage in the room.

The hotel is in a great location for visiting Rouen. The room is a bit small.

Superb and very original Comic Strip room. Very comfortable, welcoming and very friendly staff.

Everything perfect

Comfort and attention to the environment

Very friendly and helpful reception, the reception was always staffed.

Very well-located hotel in the city center, clean, very welcoming and friendly staff, generous breakfast. Highly recommended.

Tres bien situé, cyclistes friendly mais... booking.com not friendly
Bon accueil quand meme et personnel tres agreable !

No air conditioning. Room with light switches to look for: they were all at the head of the bed...

Perfect base tight in the centre of town. Nice room, spacious. Shower good. Nice breakfast. Storage for our bikes. No adverse experiences.

This hotel was very well placed in town, near the castle which was great to explore. Breakfast was delicious each morning (not included, but a nice spread), and we had no issue finding food for my daughter to eat despite her allergies. In our room, the shower leaked past the glass like something fierce, but all in all that was the only issue we came across. While the room was small, it suited us perfectly.

Shortage of countertop furniture and coat racks

Warm welcome and very good breakfast!

Very well-located hotel in the heart of Rouen. Very welcoming and attentive staff. Spacious, clean, and pleasant room. Everything was perfect 💕

Attention...the cleaning lady must knock on the bedroom door before entering

Great experience!

Welcoming and warm staff. Comfort and cleanliness were perfect. The breakfast was plentiful and varied, featuring high-quality local produce. The real plus: I loved the unique decor of the hotel. A real feast for the eyes!

A very nice experience in this surprising rock n roll room 306! Everything was perfect, thank you for this wonderful welcome!

The team is very nice, the hotel is well located, the bedding is comfortable, I was satisfied with my stay.

Very modern hotel, spacious and very comfortable room. For my part it was a pleasant surprise to have a terrace to enjoy the outdoors. Welcoming and helpful staff. The breakfast is perhaps a little light in terms of choice. I would come back without hesitation.

We enjoyed our stay. Staff was wonderful and you can’t beat the location!

Very well located hotel for visiting Rouen, friendly welcome, clean, good bedding, with the possibility of reserving a parking space nearby. Very good breakfast.

Very pleasant welcome, very clean and quiet hotel.

Tres bon accueil.
Jolie déco. Ambiance chaleureuse.
Mais acoustique problematique.

Very good hotel, nice room, well equipped and soundproofed. I loved it thank you

noisy

Hotel very well located for walks in the center. The hotel does not have parking, but the public paid parking (with reduced rate for hotel guests) is two minutes walk away. Very professional and extremely friendly and helpful staff. Very pleasant stay. Small negative point for "late risers": the breakfast times until 9:00 or 9:30 (I don't remember exactly). So we did not have it at the hotel, but in a café on the Place de la Pucelle a minute's walk from the hotel.

The elevator was broken and we were on the 4th floor. Other than that, it was good. Good bedding, clean bathroom and nice decor. Breakfast a little too expensive.

Very good reception, too bad the elevator was broken and 5 floors on foot is a lot. We are still young but for other customers it could have been problematic. Fortunately the terrace and the room were great. For breakfast you should not arrive too late otherwise we have less things

Price a little high

Lack of air conditioning

Хорошо

The staff were very friendly and helpful. Using Google maps to get to the address sent us the wrong way so it took us some time to find it.

Very warm welcome in this small hotel very well located in Rouen.

Lovely staff, very welcoming. My room was spacoous and the bed lovely and comfortable. I enjoyed my breakfast. The hotel is in a perfect location to visit the old centre and get down to the river.

A top stay in the heart of Rouen city center! Comic strip room with superb and spacious decor. Thanks to the receptionist for her warm welcome

Very noisy. Outdated, worn towels, ... Disappointing

This text refers to our stay in the same room in August 2023: Unfortunately, the air conditioning was broken (according to reception, it had been for a long time), which was more than unpleasant on July 13th, 2023 to July 14th, 2023. Due to the really exceptional room and the terrace, we booked again and were happy that it was much cooler during our stay in July 2024. We skipped breakfast in 2024 because we still had terrible memories of the instant scrambled eggs from 2023 :-( It shouldn't sound more negative than it was: A very nice room with a huge terrace and an exceptional view of the cathedral and friendly, attentive staff. When we are back in Rouen, we will stay at l'Europe again!

We didn't really sleep that night since the room was too hot and the street was too noisy

Very clean room, high bed, large and comfortable with good pillows. Particularly friendly and welcoming staff. The products offered at breakfast are excellent

Comfortable hotel and very well located for visiting the city.

Very good partner restaurant for the evening stopover. Very nice welcome with a smile. Poorly soundproofed room and very noisy door in the corridors. Otherwise great location for visiting the heart of Rouen on foot.

Overheated room (southwest facing), no individual air conditioning. When I asked to change rooms, it was full - I had to leave my window open to get some fresh air. Result: eaten by mosquitoes at the start of the night, then awakened at dawn by the cry of seagulls. And no commercial gesture to compensate for this inconvenience... In short, what a disappointment!

Great location in city center, with parking garage 50 meters away.