Logis Hôtel le Griou

Very friendly welcome, I highly recommend it

We were lucky enough to be upgraded, but the room is quite dated and could use a bit of updating. The shower water pressure is really poor… there's no kettle in the room, which would be a nice touch. The TV is also very old and of poor quality.

Smartbox offered by our children: 3-day gourmet getaway with 2 nights, 2 breakfasts and 2 dinners, but it is no longer a hotel restaurant but an apartment hotel so no dinner, we had to pay for 2 dinners extra... room decent but bathroom outdated.

A really great team, very competent and pleasant!

Nothing went as it should have! In your 2026 guide, the maximum price per night is €92, but we paid €306 for 3 nights. The hotel's condition doesn't warrant a rating; it's very outdated and lacks sound and thermal insulation. I would like to be able to provide you with the photos I took. The price is over €100 per night, especially considering the bedding isn't of hotel quality, the towels are threadbare, and the bathroom... I didn't shower because I don't usually shower with rust everywhere. We were near a ski resort, so the latest departure time was 10:00 AM, and the vacuum cleaner was running in the hallways from 9:00 AM. Not everyone goes skiing, and we're in a hotel to relax and unwind! Over €100 per night!!! Furthermore, the sign says restaurant/hotel, but it's now just an aparthotel. We didn't end up staying; we paid over €300 but only stayed one night. It was my husband's 50th birthday, and I'm so disappointed—you can't imagine how much! Money is hard to earn, but so much more enjoyable to spend on life's good moments, but frankly, I feel like I've been ripped off, to put it politely!

Excellent welcome, very professional and attentive manager. Impeccable stay both in terms of the room and the breakfast. The only downside: limited shuttle bus access to/from Le Lioran

Our stay was too short to fully explore the region and enjoy the sunshine. The warm welcome and kindness of the hostess will make us want to return when the weather is nicer.

Very pleasant stay

We were very disappointed with our rental. The room looked nothing like the photos on the website... the decor is very outdated... The bedding wasn't comfortable, the French doors leading to the balcony were warped, letting in a strong draft. Accessibility is poor with many stairs. The soundproofing was very bad.

Bathroom in need of modernization

A very pleasant hotel, the room was well heated, and the hot and cold water was also very welcome after a day of skiing. The staff were very friendly and gave us a tour of the hotel upon arrival. The raclette evening was also an excellent idea (it just needed a small dessert to finish the meal).

We had an excellent stay at this hotel.

The hotel is very old-fashioned and could use some refurbishment.

This aparthotel is very welcoming, with Laure at the helm as receptionist. Laure takes excellent care of you from the beginning to the end of your stay. She's a real gem who knows all the best spots in her native region (restaurants, hiking trails, traditional mountain huts, events). Don't bother searching for her on your search engine; it won't be as effective.

Good welcome and good services

Very good exchanges with the manager Laure. Warm welcome.

Old hotel. Deteriorating. Clogged sink. However, a good welcome. Pleasant staff. Very good breakfast. We booked with a gift box. Our welcome drink was forgotten. This experience is quite disappointing.

A hotel without hotel services, but the price is. A 5 euro supplement for cleaning during the stay is shameful. Room not soundproofed. Bathroom from another era. Reservation by email confirmed for 3 p.m. on the confirmation email, reception only open at 4:30 p.m., with no room for negotiation.

Very warm welcome. Availability and speed of communication. Very well located.

very warm welcome, everything is very correct

It is a hotel restaurant without a restaurant, and with staff present only in the morning, in a village without shops. No cleaning.

good sized room but a bit dated in terms of bathrooms, outside environment a bit neglected, shared kitchen very practical with all the necessary equipment.

A slightly older hotel, but clean and well-maintained, with a very warm welcome. Quiet and peaceful hotel with a view of the magnificent mountains!

Really great hotel, great welcome, superb and very comfortable room, quiet, superb view, we will come back

A top stay, attentive staff as well as the manager of the establishment taking great care of us.....we will return. Mr and Mrs Jusselme

We came for a weekend in June with family, the establishment was almost empty. Very warm welcome with smiling and pleasant staff. The setting is pleasant, calm with a river nearby. No restaurant but possibility to heat up local dishes made by a partner in a shared kitchen, an original concept. Local drinks are also offered (sodas and Auvergne beers) which we recommend. Comfortable rooms with a modern bathroom and XL bedding. The breakfast is varied and of quality, served in a friendly room. Small downside on the packed lunches which we found basic (ham sandwich, butter, egg, fruit, bottle of water). Only the homemade cake was out of the ordinary. A Cantal cheese sold on site among the local products would have been appreciated in this basket for example. We emphasize the kindness and professionalism of the employees who were at the top!

We spent 4 nights at this mountain-facing hotel in the fully renovated room 12. FYI, there's no restaurant, but meals are cooked to order.

The hotel is very outdated, the staff are very friendly, no complaints there, the beds are very comfortable, but the bathroom needs updating. In fact, the price is out of line with what's offered. I think Smartbox is making a killing.

It's a shame we had an old-fashioned bathroom. Black joints and drainage problems. Perhaps because we booked through Smartbox. Our neighbors had a modern bathroom. And the hotel was far from full.

GOOD

Excellent and generous breakfast. Very warm welcome.

A well-located hotel with a great view and a very good breakfast. The hotel has access to the river. However, the shutters don't black out at all, and the room isn't very soundproof.