Logis Hôtel Victor Hugo & Spa

Very good, only one small drawback: the sink was leaking underneath and clogged.

Alright

We had a very pleasant night at this hotel. Here are the points that particularly appealed to us: The setting: It's a beautiful, elegant, and well-maintained hotel. The room: We were pleasantly surprised to be upgraded without even asking. The room was luxurious and very comfortable. The breakfast was generous with excellent products. The welcome: The staff is truly welcoming and always smiling, which is much appreciated. The wellness area: A lovely place that we enjoyed spending time in to relax. A wonderful experience in Besançon that we highly recommend.

A price advertised at €116 on Booking.com and charged at €140 at reception

Very nice hotel, super clean

Several disappointing details.

The spa is very expensive for what it offers and the crowds. We only stayed for about 20 minutes 🙁 The spaces fill up quickly and there aren't enough towels available! They should have limited time slots to a maximum of 10 people per slot.

A wonderful discovery! This establishment is close to the train station and city center, with parking available, a wellness area, an extremely comfortable and clean room, and welcoming and professional staff. Everything is perfect. Well done! Keep it up!

Perfect !!!

The staff were very attentive, and the hotel was very quiet. A good place to stay.

Very warm welcome, clean room, perfect breakfast

For a 4-star hotel (and I do mean 4-star), I was surprised that they didn't even try to find an available room for me upon my arrival (after 1 p.m.), especially since I had emailed them to say it would be a very appreciated gesture. Many other, much lower-rated hotels always make the effort to check which rooms have been cleaned earlier, and we know that rooms are available well in advance... I found this completely unwelcoming, and the tone of the conversation was equally unwelcoming. In fact, I considered canceling my reservation and going to the 2-star Ibis next door. The room was adequate, but I found a torn elastic band from my orthodontic appliance under the table; clearly, the vacuuming hadn't been done properly (my mother worked as a hotel chambermaid for several years, so I know what proper hotel cleaning is all about). The front door caught on the carpet... And as for the Wi-Fi, it was a lie—it didn't exist! And at breakfast, no salt on the table... In short, for a 4-star hotel at €145 a night, VERY disappointing!

We highly recommend this hotel! The room was very clean and spacious, and the staff were very pleasant and welcoming! We arrived too late to enjoy the wellness area, but we will gladly return!

Hello The welcome and the staff were very good But the hotel is aging... We have been coming for years and the observation is there: aging rooms, non-functional jacuzzi (cold water), dust not removed from the walls...

Breakfast not optimal, dark to arrive in the room.

Everything was perfect and having worked in this environment I have this professional fault of seeing everything that is not necessary and there nothing at all. 😀 Besides, we have booked for our next appointment at the hospital

I was charged a price that did not correspond to my reservation. Being in a hurry, I gave in, and I am now waiting for compensation. This is the only point that leads me to put this negative point.

Paid parking, overpriced breakfast and very little liquid soap in the shower.

Only one night spent but pleasant, spacious and comfortable room

For this room price, you expect the internet to work (online meetings aren't possible) and the toilet paper to be off the floor because there's no toilet paper holder. The reception was very good. The breakfast service (clearing used plates) could have been improved. The breakfast itself was okay, and the spa area was nice and clean.

Top Hotel with with very good price/performance

Perfect

The stay was great, the staff very friendly and accommodating.

When I made my reservation, I reported 2 points that were not taken into account! Room with 2 beds if possible Arrival at 2 p.m. Having not received any comments on these 2 points of your validation for the reservation, I thought that these requests were recorded, but this was not the case. I can understand the non-possibility... not the absence of a negative response!

Prima hotel, dicht bij het centrum, rustig, mooie kamers.

The most positive points are the soundproofing of the room and the spa area. We did not try the breakfast. For the rest... as soon as we arrived we felt like we were disturbing people by asking how to get to the room even though it is not necessarily easy to find. The light in the staircase was quite dim, so my friend fell twice but fortunately without causing any damage. And surprisingly, once we arrived in the room there was a trace of urine under the toilet seat as well as the shower drain full of hair. My friend and I have worked in a hospital environment and understand that it is not easy to think of everything with a heavy workload, but we still expect a minimum (toilet). A bit of a shame for the price.

Very comfortable, quiet, well-equipped hotel. Very friendly and professional welcome.

A warm and friendly welcome. We were very well received despite the late hour. The staff is kind and helpful. Nothing to complain about, thank you for your welcome. If you are wondering what to do or eat, the staff will be happy to answer you and give you good addresses. As for the room, it is perfect and quiet, the bedding is good quality, the bathroom and toilet are clean, a beautiful space, we had a room with a terrace overlooking the very pleasant swimming pool. I think everyone will find what they are looking for at breakfast, between cereals, pancakes, crepes, fruit and various cold meats and types of bread, you should find what you are looking for.

Friendly welcome. Room quite large and well soundproofed, but with dull decor, between grays and browns; faded gray-brown carpet. View of parking lot and HLM courtyard. Balcony quite large, with mini-table and chairs, but exposed to the rain on the 3rd floor, and without a privacy screen to protect from all the neighboring balconies. Good bedding, but very heavy and uncomfortable chairs (metal backs). Rheumatists should abstain... The bathroom is quite large, with a functional towel warmer, unfortunately it only has one sink, without a watertight plug to close it, so you have to leave the water running to shave or wash. The shower is functional but lets water leak at its base, which floods the bathroom tiles. The staff, apparently understanding, does not know what to do (no silicone seal?!), so it is up to the customer to mop up morning and evening... Coffee machine not working, replaced by another on request, but then it is the capsules that do not work (because expired?). The staff there too is powerless, or even absent: there does not seem to be an overall manager responsible on site... Moreover, the small tea bag dispenser, already very poor, is never refilled during the stay. You have to buy your tea, coffee and sugar outside... Appalling stinginess. "Relaxation area": a gym well stocked with instruments of torture, but quite useless, most of the time empty of users. Spa OK. Outdoor pool large enough but not heated, and it is 18° on August 2, 2025.... Standard breakfast buffet, but too expensive (18€), and it is a waste when you are used to only having a tea and a croissant and a half. Should the customer gorge themselves every morning if they want to get value for their money? Don't they have the freedom to eat less? Especially since they can't rely on the in-room amenities (see above). In short, we're more in a standard 2-star than a real 4-star, with fairly good basics (perhaps) but clearly insufficient customer service and neglected practical details. Is the chain stingy? Lack of staff training? Running a hotel is a human activity; it doesn't boil down to managing flows and cashing up.

Excellent establishment for a stay in Besançon, allowing you to relax and unwind after busy days.

The hotel is pleasant, new and the staff absolutely charming. The only downside: at breakfast the only employee present was a little overwhelmed, hence no more sausages, scrambled eggs and potatoes at 9:30 am while breakfast lasts until 11 am on Sunday.

Very good room but complicated access. This is never specified in any hotel that you have to walk, even if you are not disabled, but only tired.

For a 4-star hotel: the Wi-Fi doesn't work well, there's an empty soap and shampoo bottle in the shower, and two different pillows in the bed. There was no information in the room about which number to call reception.

Perfect welcome and stay! Thanks to the entire team

Very nice and clean hotel. We spend 2 nights to see Besancon.
Friendly personnel, very nice rooms ( and clean ), breakfast was very good.
I we would visit the city again, we sure would chose logis victor hugo.

Great hotel! We had a very pleasant weekend with friends. It's located close to a train station and public transport, which allowed us to reach the city center in 5 minutes. The room, pool, and wellness area are clean and well-maintained. A very warm welcome.

Mixed review. The staff were attentive, the breakfast was exceptional, the spa very pleasant, but you can tell it's a hotel in recovery where several small things weren't working - room not cleaned thoroughly every day, dirty cups not changed, no toilet paper dispenser but the rolls simply placed on the toilet bin, etc. It's a shame because the place and the rooms are beautiful (proximity agreement for purists!).

Upon arrival, we were told that the hotel was far from full. When it came time to check in, we were not told that the room was reserved for disabled people. We asked if possible to change to a regular bathroom, but this time there were no more rooms available. We found ourselves downgraded to a room. In the morning, breakfast was absolutely no longer served, and we had to look for cups in the cupboards ourselves.

Great hotel, very well maintained! Very clean establishment and the staff were very attentive to our needs. However, the orientation of the rooms could be improved. Upon arrival, we had a little trouble finding the room despite the staff's directions. David G.

Great find, ideal location close to public transport

Right next to the train station. Friendly staff. Very nice hotel, very quiet... 15 minutes walk from the center. I didn't have breakfast, which was a bit expensive.

An excellent hotel, right next to the train station, yet quiet. The room was very good, the bed was excellent, and the bathroom was spacious and extremely comfortable. The motion detector in the toilet was a bit odd, though. The breakfast buffet was also very good, the bar and outdoor area were also good, and the pool was fantastic.

very good performance

Very happy personnel, that was working with high professionalism.
The hotel facilities and room very good.
One recommendation only, the bathroom light, controlled by a movement sensor, is not comfortable and turn off and on often when on the WC.
Summarizing a great staying.

Why is the television so small? And only one person on Sunday morning, who was presumably very busy. Please provide a box for dropping off keys at the end of the stay.

we had a short but great stay in your hotel and staff personnel was very friendly and helpful 🌞👍. We will come back for sure!

Very basic courtesy tray. No outlet nearby for the kettle. Note that the hotel is very quiet, which is a positive.

A room was allocated for a disabled person even though this had not been indicated when booking... Air conditioning out of order... Strong point: friendliness of the staff

We booked two rooms and were delighted with our stay. We were especially impressed with the friendliness of the staff. I highly recommend this hotel.

Everything is perfect. The entire team is exceptionally kind. The welcome is warm, professional, and friendly.

Quiet, impeccable room and bedding, great relaxation area.

We spent two very pleasant nights. Comfortable and quiet rooms overlooking the garden. Clean pool, good sports facilities. Etna 3 restaurant and Samurai Sushi are just a stone's throw away, and they are excellent. Less than 10 minutes' walk to the historic center via the magnificent Parc du Glacis.

Very nice hotel, very quiet and close to the city center

Perfect !

Very clean hotel, helpful staff, spacious rooms, I recommend.

Very good experience and very professional staff. The only downside: the air conditioning was not working and it was not possible to repair it or at least to keep us informed of the impossibility of repairing it.

Excellent reception. Excellent bedding. Very limited toilet paper supply. The sliding doors to the bathroom and toilet did not close. The breakfast baguette was not fresh, and there was no other choice of bread except croissants and cakes. The fruit salad was unappealing. The breakfast selection was varied but the presentation was unappetizing. The coffee had no flavor or foam, not worthy of a 4-star hotel.