Hôtel Les Bas-Rupts, Singuliers Hôtel

The best half-board experience ever! A culinaryly exceptional stay.

We stayed in suite 4 and found the bedding only moderately comfortable. Everything else was fine. We would have appreciated the option of more casual, bistro-style meals to offer a change from the upscale dining options.

A wonderful stay, a true haven where you are well taken care of.

Perfect hotel: room, spa, dinner. The hotel has a real sense of service; someone escorted us to our room. The hotel is very welcoming thanks to the wood and paintings on the walls, the decor, the carpeting, the flowers in the windows...

I have been a guest of this hotel for 63 years.

We just had a short stay .
But all in all it was very good.
Staff was friendly rooms where nice and clean.
And the restaurant is a great experience.
⭐️⭐️⭐️⭐️⭐️

While the hotel itself is magnificent and the rooms are of very high quality, the welcome, kindness, and attentiveness of the staff are remarkable. I highly recommend this hotel where the peaceful, chic, and welcoming atmosphere is matched only by the quality, friendliness, and kindness of the staff. What a beautiful place to recommend without hesitation!

Excellent, it had been many years since I'd been back. Great! I hope to go back soon.

We loved everything, including Caroline's wonderful massages! We will gladly return and highly recommend this wonderful place!

This is the 8th consecutive year we've spent Halloween at Bas Rupt. For my wife and me, it's a constant source of wonder. Bravo and thank you to the whole team. Don't change a thing. And see you soon.

Excellent séjour, à conseiller !
Un homme tres chaleureux ey professionnel à l'accueil.

Temperature de la chambre ideale, (moi qui suis frileuse)

Barmann au top, diner excellent.

Le Spa même s' il est petit a été tres apprécié .

Perfect stay

Excellent value for money. The welcome is as warm as the hotel itself. We will be back.

Beautiful establishment, excellent food and very pleasant staff. A very nice weekend.

This was our third time at Hotel Les Bas Rupts and we like the hotel very much. The total ambenience, the lovely and spacy rooms, the pool and sauna area, the high-end restaurtant, the tasty breakfast and not to forget the always friendly and professional staff. I almost don't dare to say but the bed/matrass in room 15 was not OK. I trust this weill be taken care of so we'll come back, definitely!

Perfect again, thank you

It took some time for warm water to come out of the shower.

Very nice establishment, very pleasant staff and your attentiveness. Small downside: we were cold in our room and bathroom. The heating did not turn on, nor did the restaurant where we were not very warm. Too bad...

Everything was perfect, the staff were charming and attentive, we will definitely be back. Thanks to the whole team.

Very good except for the television! The hotel tried to get it to work, it succeeded but it had work. After he left, I couldn't get it to work Reason: This device is too intelligent for me And I couldn't get it to work on other days either or I would have had to call the management every time! Frédéric Eleuche

Very good establishment, very attentive and very pleasant staff

Attentive, very accommodating, helpful and attentive staff

Excellent, lots of charm, pleasant and attentive staff, guaranteed peace and quiet in a green setting. I highly recommend.

Wonderful stay and incredible welcome

Excellent welcome, friendly staff

Pleasant return to a well-known hotel

Several visits to this establishment and we always feel just as good there. Excellent cuisine in the restaurant, and even better to our taste even though the chef has changed since our previous stay in February 2024. We find more - but this is undoubtedly a very personal opinion - the spirit of the cuisine that Mr. Michel Philippe made. Excellent breads, pastries, mignardises, it seems that the head baker will be retiring soon...let's hope that the next one will do as well, and will perpetuate among other things the hot soufflé with Grand Marnier!

Thank you to the whole team for this wonderful experience.

We are delighted, the setting is magnificent, the evening meal and breakfast excellent. The staff very welcoming and pleasant without being intrusive, magnificent rooms. Exceptional value for money. It was our first experience with you but we will return without any hesitation and very quickly

It's a beautiful establishment. Too bad, for the suitcases, we managed, no valet parking. On the other hand, we really appreciated the warmth of the establishment. The staff is great. The rooms are superb. The bedding is of a rare quality. The indoor pool and the services offered by Caroline. The beautician are very pleasant. The hammam area is very good. Everything is absolutely perfect in this establishment. We do have some regrets about the menu, however. Not that the prices are high, but it lacks a little refinement. It's still okay, we still have a good time, but there are things that could be improved. There are three charging stations for electric vehicles and the service costs €12, which is far from excessive. We had Room 24 in the flower garden. It was a little cold when we arrived and the Wi-Fi is unstable. We would have appreciated real sparkling mineral water rather than being provided with processed water, which is sold at a very high price. Despite this, we will return, because around Gérardmer it is certainly the best, price-performance ratio.

A magnificent experience, special mention for the gourmet restaurant and the welcome!!!!

establishment to recommend

A friendly and welcoming place, perfect for a romantic getaway or a getaway with friends. We will be happy to return.

Very nice establishment, competent and dedicated staff, very good food.

A very nice discovery, we enjoyed ourselves and were well received. Thank you.

Very nice hotel, good quality food. The spa, however, is limited to minimal and reduced services.

Reunion of this hotel after 20 years

A hotel that seduces with its excellence and that we can only recommend. If I could make a suggestion, it would be to replace the net curtains with pretty mountain-style curtains, which would bring even more charm to the rooms.

The hotel is good, nice room, comfortable bedding. As for the restaurant, nothing to complain about. On the other hand, the spa area is small and dated, sauna tiny, hammam and pool not hot enough. There are much better in the 4* category, too bad.

Perfect from start to finish..

Hello, Everything is OK.... Just one small downside, the SPA is integrated into the pool, which means that the temperature is not that of a SPA so it is not a SPA (!).

Step to the bubble bath could be protected

Exceptional

Very professional

Very, very pleasant stay with a personalized and family welcome while being of high quality.

A very pleasant place to stay. Excellent food, friendly staff.

Very professional welcome and warm atmosphere.

Very nice establishment, friendly welcome... Pleasant spa and swimming pool but space a little restricted if more crowded or with groups present. Quality gourmet restaurant and pleasant lounge/bar area for aperitifs or digestifs... small downside: lack of soundproofing in the rooms and unheated outdoor swimming pool... but this in no way affected the quality of our stay.

The quality of the welcome is an excellent start! A chalet on a human scale, generous space in the restaurant. We feel at home, especially since the service is discreet and efficient.

excellent stay I recommend

Excellente étape, la chambre était très agréable et très bien aménagée et le restaurant excellent. L'accueil est parfait. Notre hôtel préféré dans les Vosges

Top-notch hotel and restaurant. Bravo!

Very friendly staff, peaceful environment, beautiful establishment. A very nice taste experience and the various amenities of the hotel.

Beautiful discovery just a stone's throw from Gérardmer. Quiet, beautiful modern mountain decor, good food, small but well-appointed relaxation area with a very pleasant indoor pool. Very good service, very clean cozy room, very good quality food, exceptional wine list at very affordable prices. Cons: pillows too big and too hard, mattress a little firm, unheated outdoor pool, pet supplement too expensive

The restaurant is absolutely delicious, we would also have liked to have the option of choosing 3-course dinners instead of 4. Indeed, that's a lot when you stay for several days.

Very pleasant stay, very professional staff and top-notch premises, the only downside was the price of breakfast was too high.

Very nice place! We spent 4 very pleasant days there. First of all, the welcome is perfect, the staff is attentive and does their utmost to make you feel comfortable. We had dinner twice and it was truly a wonderful discovery, all the dishes were excellent. Thank you for your welcome.

We were very satisfied with our stay.

Very nice establishment

Perfect welcome and a very pleasant team, a magnificent place and an excellent restaurant, I recommend 100%

Welcoming, warm, hotel, well located, equipped with sauna, hammam and swimming pool, easily accessible

Given the welcome and the quality of services at this hotel/restaurant, we would have liked to stay longer, but traveling by motorbike, we had to choose the safety of returning because it was raining the next day. What can I say, as soon as you enter the establishment, you are greeted by smiling, friendly and attentive staff. The place is well located with the possibility of walks in the surrounding area. We dined on site, in a distinguished but not stuffy restaurant, where we tasted well-prepared dishes and spent a pleasant evening. We also enjoyed a massage session thanks to the kindness of our contact who gave us access to our room longer to be able to access this service. We will return to this establishment where the quality of the facilities and the welcome seduced us.

Considering the pricelevel my expectations were high. However I was a bit disappointed:
- trafficnoise because the hotel is located near a road
- the suite was relatively dark and we did not have attractive views
- the facilities, spa and swimmingpool are small
Positive was the friendly reception and interior of the restaurant

We had a "mountain side" room, with a large terrace, well decorated and very clean, some missing amenities despite everything: just a shower head with little pressure, no power outlet or USB to the desk, very weak Wi-Fi. The room and especially the terrace were quite noisy, next to the restaurant's VMC. The hotel is very beautiful, the wellness area pleasant with indoor and outdoor pools. The big downside is the prohibitive prices of the restaurant (coffee at €5!, the rest to match) and the breakfast which is not up to par for €25/person.

Quality of the dishes, impeccable, great service, but a little expensive I

Very nicely decorated hotel in the spirit of a mountain chalet, cozy and comfortable room, charming welcome and delicious breakfast!

Attentive staff at the hotel, spa and restaurant,

A wonderful moment. Thanks to the team.

Very pleasant stay. Very quiet and magnificent decor.

Everyone present had a very pleasant weekend and was very happy with the service. We will be back.

Very nice mountain style. The rooms had a very pleasant terrace. But the proximity of the busy road and the lack of air conditioning during the heatwave prevented us from sleeping and we cut our stay short. The hotel staff was very understanding and did not charge us for the canceled night even though it was due. Point to improve: the rooms were cleaned between 3 p.m. and 4 p.m., which is too late, it bothered us while we were trying to rest. Unheard of in a 4-star hotel. The food served in the restaurant was good but the prices are excessive. The restaurant is not starred and charges prices similar or even higher than those of a 1-star restaurant.

The whole stay was perfect, the only negative point was the heat in the room. Air conditioning would be great and there would be nothing more to complain about.

Very nice establishment, well located, with two pools and a pleasant spa, in a beautiful setting. The team is both professional and friendly. Quality food, also in a beautiful setting. The menu could be more varied, however. I recommend this establishment.

This is a hotel we would love to experience in the snowy winter. We were delighted with our stay. We opted for a half-board booking for two nights. Both meals were delicious.

A most pleasant stay with attentive staff

very good stay as reported, just missing air conditioning in the room

Everything was perfect. The only small downside was the noise from the road and the flow of cars.

Beautiful establishment with very professional staff. Considering the price of the rooms, it is regrettable that they are not air-conditioned (difficult to sleep with the window open given the noise from the road and neighbors as well as the hotel lighting) and that they are not better equipped in terms of multimedia (only access to the "old version" TNT channels). The breakfast offer could be larger considering the price of it. Too bad the swimming pool is cold in August!!!

Excellent hotel and services. The setting is perfect.

A remarkable team of professionalism and kindness, a big thank you to all.

We have known this establishment for many years and have never been disappointed with their services. Always very well received. To recommend.

A beautiful location, and the food is excellent, both breakfast and dinner. A warm welcome and excellent service.

Very nice hotel, very welcoming, service nothing to say, Perfect, also very good and very good restaurant, deserves 1 star in the Michelin guide.

A superb moment, thanks to a friendly and competent family welcome. As much for the accommodation as the catering and even Caroline's beauty treatments. It's not the first time and when leaving we say to ourselves: WE WILL RETURN It's not the first time and when leaving we say to ourselves: WE WILL RETURN!

An outstanding start to the holidays - The amazing staff is welcoming and kind to children. Food is worth the Michelin ranking and the wine list is curated selectively, providing unique value-for-money. Generous size bedrooms and dream-inducing bedding complete the picture - Highly recommended.

A cocoon of well-being, a magnificent setting, exceptional cuisine, a discreet team that is attentive to your needs. I will return again and again. I can only recommend it.