Demeures & Châteaux Domaine de Valinches

An exceptional place with undeniable charm. The quality of the welcome is remarkable. The room we stayed in was spacious and tastefully decorated, impeccably clean, with excellent bedding. The spacious bathroom was equipped with shower gel and shampoo, and a hairdryer was available. The toilet was spotless. The restaurant is also flawless; the tables are impeccably set with beautiful tableware; the dishes are succulent and original. The grounds offer a moment of serenity with their calm and beauty. A wonderful discovery to make... or to make again!

A magical birthday stay. A huge thank you to the whole team and especially to Chloé and Dimitri for their professionalism, availability and good humor.

The room was very clean and pleasant, the meal was excellent, we had a great stay with young and friendly staff. Thank you.

Hello, we were upgraded. Despite this, we found the room small, with only one chair and a tiny bathroom. Breakfast was very expensive for what it offered: no hot dishes, non-woven towels, no fruit salad... (which is what one expects in a hotel of this category).

The rooms are very clean, the staff are excellent.

Excellent welcome. Warm and personalized. Great discoveries at the restaurant.

A peaceful moment in a large park, bathed in the beautiful colors of autumn and adorned with Halloween decorations. A lovely, spacious suite with a cozy reading nook in the tower and a magnificent view of the park and the Monts du Lyonnais in the distance. Excellent bedding. A perfect dinner with beautifully presented dishes. Very pleasant and attentive staff. A lovely stroll through the park. Golf is available for guests, with equipment rental and pétanque courts. Breakfast features a selection of local products.

The concept of value for money is often misunderstood... it doesn't mean cheap, it's expensive and it's perfect, so the value is good! The staff is very attentive, eager to please, and very friendly. The restaurant offers an excellent and affordable daily menu. I find the concise presentation of the menu clever; depending on your choice, you get the correct total. The decor is fabulous. I regret not having had time to enjoy the grounds; I had time the day before the OBUT course, but it was raining... and then the course itself was very engaging. I'll have to come back! I see later in the questionnaire that there was Wi-Fi; I didn't know that, and my 5G signal was very weak at the Château, which was a shame. I can't think of anything that could be improved at breakfast, so here: special breads in addition to the baguette. And as for the choice of hotel? That was OBUT's choice.

I arrived in the rain, which doesn't explain the apparent severity of some of the comments. The overall impression is good nonetheless, and many aspects are… excellent! See below. However, one person, not very well dressed, remained throughout the entire evening meal watching/monitoring the customers, without doing anything else! Strange! And without even wishing me goodnight when I left the restaurant!! This reinforced my doubts about the consistency and uniformity of this establishment, which nevertheless has some good points. PS: I only commented within the framework of excellence that you seem to be rightly seeking. And tough love is still love 😉 I was disappointed by the welcome, which wasn't friendly, and the room I found was in the "right wing" of the castle, actually the former stables, which now look like a barracks. Expensive modern design, commensurate with the equipment used, but with a coldness that goes beyond just temperature (neither antique nor modern decor, for that matter). More like monastic cells. They could have done better… Another small detail… the cardboard case for the magnetic key was bent and torn… not great! Since the restaurant is in the basement of the castle, what do you do if you've forgotten your umbrella? Do they lend them out? In any case, not very welcoming! The bathroom heating is complicated. The staff listening to our comments upon departure (no problem with the billing) was very cordial and sincere, without denigrating management or anyone else, simply listening to both good and bad feedback. Regarding the restaurant equipment, the flow of customers between courses needs improvement; you inevitably bump into others. One more detail that speaks volumes… only one type of knife (very sharp), a meat knife! For the breakfast butter! Neither practical nor elegant! Having not ordered fish in the evening, I don't know if there are fish cutlery sets 🤔 Luckily the waiter that day was very friendly. It ended on a good note.

Comfort and beautiful decor

This is my second time here, and I think the setting is spectacular, the rooms are very nice and cozy, and the staff are excellent. Highly recommended!

Very quiet and relaxing place. Really pleasant welcome.

Breakfast was non existent and not appetizing at all.
I had heard good things which is why I was counting on a good experience. My only complaint!!

Everything was very good, but in my opinion the breakfast wasn't up to par with the hotel!

It's a shame there isn't a luggage trolley to make it easier to move from the vehicle to the room, which would be a very useful accessory.

Hotel and

Mooi gerenoveerd Château,prachtige kamer
Een extra fauteuil in de kamer zou prettig zijn

There was a big lack of staff, those who were there were running around and therefore couldn't meet people's expectations (huge waits for checkouts...) a couple of friends found themselves in a tiny room even though they had taken a comfort room and ours were much bigger... But when we wanted to talk to the manager he wasn't working that day but above all no one else wanted to make a decision... And for breakfast on Saturday morning when we arrived a little after 9 a.m. we didn't have much left and only had frozen bread for our toast...

The cheese board is better than the fillet steak. It's best to order just the cheese board.

A superb stay at the Château de Valinches, to be repeated

Very nice and luxury place on my St. James way, Good Food and very kind people.

A very nice experience, everything was perfect, the room comfortable and functional, the dinner with attentive service from Elvira, the setting superb.

This year we had organized a tour during which we regularly changed hotels and the Valinches estate was our last stop. Thinking to finish with a high-end hotel we were very disappointed: there was a dead fly on the windowsill, the floor in front of the shower is warped, needs to be changed, the amenities in the room are almost non-existent (no espresso machine, no nice little biscuits...) in the bathroom no toiletries, the bedding is okay but nothing more... We slept in hotels with more affordable rates, a much higher level of amenities (spa included in the room rate, coffee maker available, ...) and a very high-end customer service even though we were passing through and only staying one night. We expected a cocooning

Very nice establishment and great services

Very good welcome. Very clean and comfortable room. One small downside: the sewer smell in the bathroom.

A very nice experience in this area. We were impressed by the quality of the room, the view and the restaurant.

This is the hotel that I chose so I can return to the region for work. I appreciate it beaucoup. The negative point is the terrain between the parking and the hotel. The tendency à être très salt avec les roues des trolleys, et le devient screw boueux when pleut. A passage piéton goudronné serait a plus.

The location, the quality, the cleanliness, nothing to say, the food is very good quality in terms of price, nothing to say, just maybe review the breakfast, maybe create a dedicated reception area for that because of lack of space, otherwise very good establishment overall.

Excellent

Great welcome. Attentive receptionist.

Great site! And the welcome is really very nice :) Thank you for everything

Charming hotel for exploring the Forez region

Very good stay, magnificent place (the park and the buildings are superb, very nice hotel and restaurant services. Downside concerning the access to the parking lot in compacted sand, when the latter is wet it gets everywhere even in the rooms... A prepared access path would be a good idea! A suitcase rest in the room would also be welcome.

10/10. A lovely experience with a beautiful setting!

Hello, as indicated at reception, just a small cleanliness problem in the room, traces of coffee from the previous occupant and alcove corner not finished. Otherwise, very good, like our other stays with you.

Perfect, from the bathroom products to the jams, from the meal to the setting... everything is there for an impeccable stay! Thank you

Hotelier was schoon en netjes

Very good hotel and very friendly staff

There is a BIG management problem overall, even though the teams have potential. The lack of professional guidelines means that the service mission is completely trampled on in favor of a totally misleading appearance of standing! 1) Breakfast is truly too expensive for what it is. 2) The abundance of flies, even though there are plenty of organic and non-chemical tips to keep flies away (cadde wood, etc.) 3) The restaurant's cuisine is literally the opposite of what is "sold on paper". 4) The kitchen staff do not wear any protection (hairnet, etc.). 5) The quality of the dishes is truly regrettable, so the value for money is poor. 6) The rooms in the North wing should be avoided because they overlook the road, which is particularly noisy, when we are promised (especially on BOOKING.COM) a view of the lake. 7) The rooms are unfortunately very small for their price. Furthermore, the layout of our room was once again impractical!

Poorly air-conditioned room with no adjustable air conditioning. Except for reception, unprofessional staff (a bunch of scruffy teenagers on the verge of being rude). Very little equipment that would allow you to enjoy the outdoors (no chairs or table). Mediocre breakfast, broken coffee machine, choice between an overheated room with no windows and a table outside in full sun without a blind, while a shaded terrace is 10m away but set up from 7am for lunch and forbidden to hotel guests, which says a lot about the contempt for the clientele.

The Château and Estate of Valinches is a wonderful place in every way. The château, first of all, is sublime with all its outbuildings, its immense, magnificent and very well-maintained park. The welcome is very warm and of a kindness that is extremely rare for pets. In our beautiful room, Stuart had the very nice surprise of having little treats with a little welcome note, a large cushion to sleep on and 2 bowls for eating and drinking. Arriving on Sunday evening for 1 night, we had the meal trays prepared with fresh products and a tiny delicacy by the chef at lunchtime. A place that we recommend 100%. Thank you to all the staff and the director for their warm and kind welcome.

The place is magnificent and the team takes great care of the customers.

The first room allocated was not made up, so I was transferred to the suite just below. This is not a suite!! Only one armchair in a small, undecorated tower. You can only watch TV in bed!

We stayed there 3 years ago everything was perfect but then I called to book a room it was 123€ and I said that we were not taking breakfasts and when we arrived we were told that I had taken breakfasts, so I asked to remove them and when it came to paying the next day the room was 154.50€. I made a complaint the person told me that it was indeed the price of the standard room and on the confirmation email of course no price so I wonder if the breakfasts were not put on the price of the room. In addition the room had a musty smell when we arrived.

An amazing hotel and setting. We stayed only 1 night as we were passing through to our next stop near Paris.
The hotel is quality, all the way from the decor, to fixtures and the bedding.
We walked the grounds down to the lake and visited the horses.
We were able to get into our room early which was great.
The room was clean and bed comfy, sadly no lift to our room, but fine using the stairs. The room was hot and we could not turn the fan down to the desired temp... we did mention this on check out and staff not concerned.
On arrival, were shown to the Salon where there was games and seating, coffee was slightly disappointing but we quickly got stuck into playing some of the games. It'd be great if there was a bigger selection of coffee/tea/milk to cater for all needs in the salon and in the room too.
The onsite restaurant, food was amazing! Some staff not as friendly as others and seemed like they didnt want to be serving. Grumpy man.
Breakfast was not great, we came at 8am (well within the times told) with no greetings so sat ourselves down. We proceeded to get the breakfast where there was no bread for toast, despite a toaster machine. No water, no hot food like scrambled eggs, bacon etc. It seemed like we had come too late. We did not get any fruit as the apricots and plums were either squashed or bruised. We did manage some yoghurt, granola which were of top quality.
I think abit more attention at breakfast would of resolved the points above.
Checkout was easy and quick.

Very quiet environment

Top hotel. We love it.

a magnificent place, caring and very friendly staff, pleasant room and very good food

A mistake was made. We had requested an extra bed for our baby and we received accessories for a dog!!

La chambre, rien à redire, propre, confort, etc. Seul bémol, nous avions une poussette et on nous a attribué une chambre au premier étage, ce qui est tout sauf pratique.

En ce qui concerne la restauration, les plats sont bons mais l’organisation entre le personnel est à revoir et cela pas pendant le repas mais avant et après.

Nous visitons des domaines dans le but d’en trouver un pour notre mariage, au vu de l’organisation de celui-ci nous ne reviendrons pas malheureusement.

Il y a un gros potentiel mais il y a un manque de professionnalisme.

Les seules personnes qui ne doivent rien changer sont la personne qui nous a accueilli et a confié les clefs, le gardien de nuit et le personnel qui s'occupe de l'entretien des lieux et des chambres, ils ont contribué à élever la note de ce séjour.

Very beautiful hotel decorated with great taste, very refined. Perfect comfort. However, access is very difficult for those who do not have GPS by personal choice. Marols is not signposted near Monbrizon. How do you know which road to take? The hotel description could indicate that you should take the road to St Jean Soleymieu. There are no signs, not even when you finally arrive in Marols where a sign would be welcome. What a hassle! Furthermore, and on a completely different subject, not finding English Breakfast tea at breakfast was surprising! I think it's the first time this has happened to me. Even in Italy, where tea is not consumed much, there is always English Breakfast tea. Jasmine tea or green tea are not suitable for breakfast. A nice stopover nonetheless for the place and for the welcome on site. The history of the castle could be displayed in the common areas...

Suggestions:
- Same Staff clothing would give a more formal presentation.
- lounge seats would be more appropriate in stead of wooden furniture.
- adding a swimming pool and wellness would be great

Very beautiful estate, good bedding, very pleasant welcome, good meal...

Overall, we enjoyed our one-night stay. We especially appreciated the quality of the dinner dishes, which were truly excellent from starter to dessert, and the setting with the golf driving range. The room price is a little high given the small size of the room and the decor. That said, the bedding is excellent.

Very good stopover. Good quality bed, ideal room for a stopover in a very pleasant setting, beautiful building, magnificent trees in the park. Room recently renovated. One downside: too small a bottle of water for 2 people.

This hotel is perfect. Top class rooms, building , restaurant and location.

We had an overnight stop at this hotel and it was amazing. The room was very comfortable and the restaurant and staff were exceptional. Will be returning for a longer stay next time.

No air conditioning 28 degrees in room 107 which overlooks the restaurant terrace and impossible to open the window because of the noise until midnight Good dinner but very very few side dishes, 2 potatoes

Everything was perfect

I highly recommend this quiet place, ideal for relaxation.

very good stay in a quiet location in a magnificent place

I had a Fabulous stay

Les chambre 4 est trop petite pour les 2 grands lits ce qui fait qu'il ne reste quasiment pas de place autour des lits. J'ai dû déménager le nécessaire à boissons chaudes dans l'embrasure de la fenêtre pour poser mon ordinateur (15 pouces) sur la minuscule tablette. Même déménagement du téléphone et de la télécommande pour poser mes médicaments et mon smartphone sur le petit tabouret qui sert de table de nuit. Un seul tabouret-table de nuit et une seule chaise pour une chambre prévue pour 2 personnes.

It would be better to close than to open halfway and sell mediocre service.

Votre lieu est magnifique mais nous avons été très déçus pour plusieurs raisons :
J'écris rarement de retours, mais là je dois le faire car votre hôtel n'est pas à la hauteur de ce qui est annoncé sur booking, et n'est pas à la hauteur des principes de l'hôtellerie. Peut être en tant qu'accueil de mariages, je n'en doute pas, mais pour séjourner simplement à l'hôtel, c'était très décevant :
- La chambre proposée (comfort triple) n'avait rien à voir avec ce qui est montré sur booking, nous avons demandé à changer, c'était mieux mais ça restait différent des photos mises en avant, moins esthétique, bien moins grand. Aussi, pour un séjour dans un château ce serait bien de prévenir que beaucoup de chambres ne sont pas dans le château, car c'est ce qu'on attend en réservant.
- l'accueil du restaurant a été déplorable, on aurait dit que certains employés était dépités d'être là.
- pour des choses simple comme : demander une chaise haute pour les enfants, on nous a répondu que ce n'est pas possible et qu'il n'y en a pas. Pourtant en allant aux toilettes j'ai vu 2 chaises rangées.
- Le petit déjeuner le lendemain a été une catastrophe et nous n'étions pas les seuls à le penser (ce petit déjeuner est pourtant annoncé comme 'superbe' sur Booking). Plus grand chose à manger à 9h15 (le petit dej est jusqu'à 10h); des gobelets en plastique car plus de verres, pas de possibilité de faire marcher la machine à jus d'orange car la personne en charge ne sait pas changer le bac; pas de possibilité d'avoir une table vers les fenêtres.
- dans l'ensemble, nous sommes des clients normaux avec des attentes normales, si toutes les choses qui ne sont pas possibles nous avaient été annoncée avec du respect et la forme qu'il convient dans ces cas là, nous pourrions comprendre, mais le personnel n'a pas été agréable, mis à part la personne qui nous a changé de chambre et que je remercie.

Absolutely perfect in every way

Very nice discovery, very peaceful place in nature, welcoming staff and good advice

Very nice place

Very beautiful location and accommodation with a very nice and quiet environment. We received a huge warm welcome with excellent service.
The room was very nicely decorated and very clean, nothing to complain about it at all. We enjoyed an excellent stay!!

Electric charging

Superb castle. The rooms are perfect and up-to-date. Excellent welcome at the hotel reception.

My second stay. This time with six people. Very good service and very clean.

Pure happiness, welcome, setting, service...

As part of work, I had a very good overnight stay. I highly recommend this place. The owners are very friendly and I ate very well and slept well.

Very decent building with good rooms

Very good stay. Very pleasant hotel. Very comfortable bedding.

Lovely evening stopover in a magnificent location. Friendly staff at reception upon my arrival. The room is well renovated and very quiet. Restaurant in the vaulted basement very pleasant. The starter (cream of asparagus) was very nicely presented and excellent but I liked the main course less: the fish (Malabar grouper) was elastic and undercooked. The person in the dining room was very professional and responsive (very appreciable fast service) Good products at breakfast (despite the limited choice for a 4* establishment)

Fantastic chateaux, with beautiful views. Room / suite was excellent with good layout and views over the lake and valley beyond.
location is out of the way but surrounding villages very interesting and worth visiting

Very pleasant stay in a beautiful setting

Quality and quiet room

A quality establishment! We will definitely come back when we are in the area.

a particularly pleasant stay in this castle.

Superb experience, we highly recommend it to our friends and family! To be repeated soon!!

Welcoming and attentive staff. A magnificent setting. Perfect.

Excellent establishment and very friendly welcome with

A superb hotel renovation. The restaurant renovation is less successful, a little too neutral with overly present safety equipment. For an evening meal, the pace of service was too fast. As for the food, it was generally very good, with one downside regarding the scallop carpaccio, which had to be prepared in advance, which caused it to lose some of its flavor and freshness. As for the welcome, it was perfect, with very pleasant and professional staff.

Simply perfect.

A magnificent place to recharge your batteries, a very beautiful castle tastefully restored, the rooms are spacious with interior decoration

Tranquility and fluidity, everything was appreciated

Very nice establishment in the middle of a pleasant environment. The staff are very attentive both at the reception and at the service in the room. In short, we had an excellent weekend. I highly recommend

Very nice establishment, the welcome, the place and the quality of the catering at the top. The attention for the reception of our dog in the room is just adorable. Chargers for electric cars in the parking lot.

Problem when arriving to validate the Groupon coupon I was asked to repay a room, finally reviewed the next day with the receptionist everything was ok

Very nice place. Everything was perfect

Very beautiful, relaxing place. Calm, invigorating and magnificent building.

Great location

Very very beautiful frame

Very nice professional experience at the Château de Valinches during a corporate residential seminar. Warm and professional welcome, the rooms are impeccable, comfortable and tastefully decorated, the meals served very good. I highly recommend this establishment!

One night with meals and breakfast. Perfect! The welcome, the rooms, the environment, the taste. Thank you for this beautiful moment.

Staff was very helpful and the environment was very nice

Everything was perfect, the castle was very beautiful, the room was very nice, the bedding was incredible 😍. The restaurant was a treat. The staff was very pleasant.

Belle découverte

Perfect

Great! Very pleasant welcome, the place is really pretty, all redone, the room was spotless and very pleasant, we had an excellent stay, even with an introduction to golf!

Exceptional place with a very affordable price

A change of scenery less than 1 hour from Saint-Etienne. Beautiful estate

Offered as a gift, it was a nice surprise Location, welcome, accommodation and service Small downside: breakfast without much choice and variety which would gain from being on a par with the other services For the dishes which are very good, worry about allergies or certain oppositions (eg: excess of onions...))

We came for New Year's Eve, we are satisfied with the hotel but more mixed regarding the New Year's Eve.

Just disappointed not to have a bathtub. Very welcoming staff. Magnificent estate

Very beautiful castle, enhanced by a quality renovation and adapted to modern life. A pleasure for the eyes. Very pleasant staff while remaining discreet. We will return without hesitation.

Heel vriendelijkheid, personeel zeer professioneel, prachtige omgeving en een keuken om van te snoepen.

Very nice place, renovated with taste and preservation of heritage. Welcoming and helpful staff, provision of lounges for our family group of 16 people. Thank you.

Excellent accueil, restauration très correcte,
Chambre très cocooning.

very nice surprise for our first time in this establishment (romantic weekend to celebrate our 6 years of relationship) very warm welcome and consideration of our needs (my darling on crutches) stay of 2 nights + breakfast + meal Saturday evening remarkable and pleasant place even in winter season bravo to the hotel and restaurant teams we will come back with great pleasure!

Comfortable and clean room located in a beautiful outbuilding.

Sehr schöne Lage, super Zimmer und hervorragendes Restaurant

The hotel is very well located, on a human scale, close to Marols, a small, decorated and picturesque village. Very nice renovation of this castle, nothing is missing for the comfort of the residents with a bistronomic restaurant hosted by friendly waiters. Some difficulties with the management of the heating but quickly resolved. We will certainly return during the nice days to hike in the surrounding paths.

top!

Everything was excellent, except for a very bad experience at breakfast!! Arrived after a group, there was practically nothing left and I was told that this is what there is!!, and basically breakfast was extremely limited in choice!!. We also asked for a vegetarian option which was good but very simple and still small in quantity..I recognize that you have to save money but when you get to the point of stinginess, it's a shame and disappointing.

Very good experience for a one-night break away from everyday life that allows you to take a break. Small downsides for the room where we found packets of crisps under the bed. We were upgraded since there was a wedding and our first room given above their room. At the restaurant, the glasses were dirty (lipstick marks) and the order was not taken properly. Despite this, we recommend the place.

The site is beautiful and the rooms really comfortable, tastefully decorated and particularly clean. I recommend the generous breakfast with good quality local products.

Very good food and very comfortable room in a magnificent setting. For golf lovers, superb practice in the park

Thank you for your little attentions. Pleasant setting.