CHRISTOPHE D.
10 / 10
Rimanere dentro 02/2020 -
Recensione archiviato 28/02/2020
Mark F.
9 / 10
Rimanere dentro 03/2020 -
Recensione archiviato 01/03/2020
Very nice hotel great value for money. Already booked to come back in November !
Virginie T.
9 / 10
Rimanere dentro 02/2020 -
Recensione archiviato 27/02/2020
Juste un petit bémol : il serait judicieux de proposer des œufs de catégorie 0 ou 1 mais pas 3(de batterie 🤢)
Mais à pars ça, tout va bien !😁👍
Nicole D.
8 / 10
Rimanere dentro 11/2019 -
Recensione archiviato 24/11/2019
Questo cliente ha notato l'hotel senza un commento.
Delphine C.
9 / 10
Rimanere dentro 11/2019 -
Recensione archiviato 17/11/2019
Nous avons passer un agréable séjour
Je recommande vivement cet établissement!!!!!!! Que du ++++++++++++++
Fraser B.
10 / 10
Rimanere dentro 11/2019 -
Recensione archiviato 10/11/2019
Questo cliente ha notato l'hotel senza un commento.
Shirley B.
10 / 10
Rimanere dentro 10/2019 -
Recensione archiviato 20/10/2019
The hotel was so much better than we ever thought
It was brilliant
Food, room and hospitality brilliant
Si veda la risposta albergatore
Madam,
We appreciate very much your comments regarding your stay at Hôtel de la Basilique. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Very Best Wishes , sincerly.
CHRISTOPHE D.
9 / 10
Rimanere dentro 10/2019 -
Recensione archiviato 17/10/2019
Parfait
Si veda la risposta albergatore
Monsieur,
Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel de la Basilique
C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.
Dans l’attente de vous accueillir de nouveau, nous vous prions d’accepter, Monsieur, nos plus sincères salutations.
Paul W.
10 / 10
Rimanere dentro 10/2019 -
Recensione archiviato 12/10/2019
Friendly, convenient, superb food at this price point it cannot be faulted
Si veda la risposta albergatore
Sir,
We appreciate very much your comments regarding your stay at Hôtel de la Basilique. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours
Brian P.
7 / 10
Rimanere dentro 10/2019 -
Recensione archiviato 06/10/2019
Questo cliente ha notato l'hotel senza un commento.
Si veda la risposta albergatore
Dear Sir
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Hôtel de la Basilique
PHILIPPE C.
10 / 10
Rimanere dentro 09/2019 -
Recensione archiviato 29/09/2019
Nous nous sommes arrêtés par hasard il y a quelques années. Nous y sommes retournés plusieurs fois et y retournerons avec plaisir
Si veda la risposta albergatore
Madame, Monsieur,
Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel de la Basilique
C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.
Dans l’attente de vous accueillir de nouveau, nous vous prions d’accepter, Madame, Monsieur, nos plus sincères salutations.
Michael C.
9 / 10
Rimanere dentro 09/2019 -
Recensione archiviato 20/09/2019
Excellent facilities, clean modern room, helpful friendly staff
Henri B.
10 / 10
Rimanere dentro 09/2019 -
Recensione archiviato 08/09/2019
Questo cliente ha notato l'hotel senza un commento.
Elizabeth S.
8 / 10
Rimanere dentro 07/2019 -
Recensione archiviato 21/07/2019
We stayed at your hotel for three nights. We were very comfortable and well looked after. The food in your restaurant was superb, as was the service, nothing seemed too much trouble. We found breakfast ok but the room was stuffy and very cramped, we feel the breakfast experience would be much, much better if served in your lovely restaurant. We would wish for already prepared fruit to have. This would not deter us from staying at your hotel again as we are hoping to do. Many thanks Michael and Elizabeth.
Si veda la risposta albergatore
Dear Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards.
Peter R.
10 / 10
Rimanere dentro 07/2019 -
Recensione archiviato 10/07/2019
Perfect in every way except difficulty finding an evening meal close by in a Monday night.
Eric S.
9 / 10
Rimanere dentro 06/2019 -
Recensione archiviato 19/06/2019
Questo cliente ha notato l'hotel senza un commento.
Roland H.
8 / 10
Rimanere dentro 06/2019 -
Recensione archiviato 16/06/2019
Sehr gutes Restaurant mit guter Weinkarte und sehr gutem Preis-Leistungs-Verhältnis. Zimmer sind etwas zu "kalt" geraten, obwohl alles frisch renoviert wurde. Wie so oft in Frankreich ein recht hellhöriges Haus. Deshalb m.E. ein Kamin zu viel.
Kristopher J.
10 / 10
Rimanere dentro 06/2019 -
Recensione archiviato 07/06/2019
Questo cliente ha notato l'hotel senza un commento.
Richard S.
10 / 10
Rimanere dentro 06/2019 -
Recensione archiviato 09/06/2019
excellent service from all staff. restaurant meal was wonderful - thank you. Pillows were too large for bed (bed small singles in room 3 so pillows are far too big for someone 6 foot 1 inch tall in a 6ft bed.
CHRISTOPHE D.
10 / 10
Rimanere dentro 06/2019 -
Recensione archiviato 07/06/2019
Service et qualité constant
Lynne B.
10 / 10
Rimanere dentro 05/2019 -
Recensione archiviato 21/05/2019
Questo cliente ha notato l'hotel senza un commento.
Graham C.
10 / 10
Rimanere dentro 04/2019 -
Recensione archiviato 06/04/2019
A lovely hotel and restaurant and very friendly and helpful staff. We cannot understand why it has only 2 stars.
Si veda la risposta albergatore
Sir
We appreciate very much your comments regarding your stay.
It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Very best regards.
Eric S.
9 / 10
Rimanere dentro 03/2019 -
Recensione archiviato 28/03/2019
Questo cliente ha notato l'hotel senza un commento.
JEROME C.
10 / 10
Rimanere dentro 03/2019 -
Recensione archiviato 08/03/2019
Très bon accueil, confortable
Si veda la risposta albergatore
Monsieur,
Nous vous remercions pour vos commentaires suite à votre séjour.
C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe.
Merci beaucoup, très cordialement.
Caroline C.
8 / 10
Rimanere dentro 02/2019 -
Recensione archiviato 03/02/2019
Questo cliente ha notato l'hotel senza un commento.
Si veda la risposta albergatore
Madame
Suite à votre séjour à Hôtel de la Basilique, toute notre équipe vous remercie de votre visite et de votre temps passé au remplissage de notre questionnaire.
Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser.
Nous vous prions de croire que toutes les mesures nécessaires ont été rapidement mises en œuvre afin de régler ce problème de chauffage.
(pour information la température de votre chambre était de 20°,
ce qui peu paraitre frais pour une chambre)
Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.
Nous vous prions d’accepter, Madame nos plus sincères salutations.
Pierre A.
8 / 10
Rimanere dentro 01/2019 -
Recensione archiviato 30/01/2019
Questo cliente ha notato l'hotel senza un commento.
Sonia M.
10 / 10
Rimanere dentro 12/2018 -
Recensione archiviato 16/12/2018
Fantastic hotel and fantastic restaurant!
CHRISTOPHE D.
9 / 10
Rimanere dentro 12/2018 -
Recensione archiviato 13/12/2018
Régularité
Service efficace gentillesse du Staff et surtout la qualité & fraîcheur des produits
Top 5 sur les logis hauts de France
Audrey C.
10 / 10
Rimanere dentro 11/2018 -
Recensione archiviato 29/11/2018
très accueillant et très bon séjour malgré le bruit
Mark C.
10 / 10
Rimanere dentro 11/2018 -
Recensione archiviato 25/11/2018
Questo cliente ha notato l'hotel senza un commento.
Yves B.
8 / 10
Rimanere dentro 11/2018 -
Recensione archiviato 21/11/2018
hôtel très bien situé et service impeccable
Graham J.
7 / 10
Rimanere dentro 11/2018 -
Recensione archiviato 04/11/2018
Questo cliente ha notato l'hotel senza un commento.
Karen P.
8 / 10
Rimanere dentro 10/2018 -
Recensione archiviato 26/10/2018
Questo cliente ha notato l'hotel senza un commento.
Si veda la risposta albergatore
Sir / Madam,
Following your stay in Hôtel de la Basilique (ALBERT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly in our Hôtel de la Basilique (ALBERT) hotel, please accept, Madam / Sir, our warmest greetings.
Logis la Basilique Hotel & Restaurant
sarl Hotel Restaurant de la Basilique
3 et 5 rue Gambetta
80300 ALBERT
tel :03 22 75 04 71
int : 00 333 22 75 04 71
Email :
[email protected]
web : https://www.hotelbasiliquesomme.fr
Stephen P.
9 / 10
Rimanere dentro 10/2018 -
Recensione archiviato 21/10/2018
My only comment is that the breakfast cereal selection did not contain an option with a decent fibre content.
Philippa W.
7 / 10
Rimanere dentro 10/2018 -
Recensione archiviato 21/10/2018
Questo cliente ha notato l'hotel senza un commento.
PAULA H.
10 / 10
Rimanere dentro 10/2018 -
Recensione archiviato 13/10/2018
Questo cliente ha notato l'hotel senza un commento.
Robert D.
9 / 10
Rimanere dentro 10/2018 -
Recensione archiviato 18/10/2018
This hotel has a very nice atmosphere- the staff are excellent
David T.
7 / 10
Rimanere dentro 10/2018 -
Recensione archiviato 13/10/2018
Questo cliente ha notato l'hotel senza un commento.
Si veda la risposta albergatore
Sir / Madam,
Following your stay in Hôtel de la Basilique (ALBERT) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly in our Hôtel de la Basilique (ALBERT) hotel, please accept, Madam / Sir, our warmest greetings.
Logis la Basilique Hotel & Restaurant
sarl Hotel Restaurant de la Basilique
3 et 5 rue Gambetta
80300 ALBERT
tel :03 22 75 04 71
int : 00 333 22 75 04 71
Email :
[email protected]
web : https://www.hotelbasiliquesomme.fr
Samantha F.
10 / 10
Rimanere dentro 10/2018 -
Recensione archiviato 13/10/2018
Lovely hotel. Restaurant is superb. Stay here every time we are in Albert
Michael C.
9 / 10
Rimanere dentro 10/2018 -
Recensione archiviato 14/10/2018
Very satisfied with the hotel.
For the breakfast I would have liked to have a meat available with the other food.
Philip E.
9 / 10
Rimanere dentro 09/2018 -
Recensione archiviato 26/09/2018
A helpful, friendly and clean hotel perfectly located, in a nice town, for viewing the WW1 battlefields.
Alex P.
10 / 10
Rimanere dentro 09/2018 -
Recensione archiviato 23/09/2018
Questo cliente ha notato l'hotel senza un commento.
David R.
9 / 10
Rimanere dentro 09/2018 -
Recensione archiviato 20/09/2018
Questo cliente ha notato l'hotel senza un commento.
William Brennan L.
10 / 10
Rimanere dentro 09/2018 -
Recensione archiviato 16/09/2018
This is an excellent family-owned hotel in the heart of Albert, France. I stayed for five nights and could not have been happier with the room or service. Thank you!
Ihipera W.
10 / 10
Rimanere dentro 09/2018 -
Recensione archiviato 20/09/2018
I loved the setting particularly being able to dine ouside in rhe warm weather and b part of the community. Breakfast area would benefit from indoor outdoor flow i think. Clean and a very comfortable bed, and i think i got usedto the steep stairs in the end. Mauri ora!
Mike T.
9 / 10
Rimanere dentro 09/2018 -
Recensione archiviato 16/09/2018
Questo cliente ha notato l'hotel senza un commento.
Gen H.
10 / 10
Rimanere dentro 09/2018 -
Recensione archiviato 15/09/2018
Philip L.
10 / 10
Rimanere dentro 09/2018 -
Recensione archiviato 06/09/2018
Excellent best logis we have ever stayed in
Catherine R.
10 / 10
Rimanere dentro 09/2018 -
Recensione archiviato 02/09/2018
Questo cliente ha notato l'hotel senza un commento.
Si veda la risposta albergatore
Madame / Monsieur,
Suite à votre séjour à l'hôtel Hôtel de la Basilique (ALBERT), toute notre équipe vous remercie de votre visite et davoir pris le temps de nous faire part de votre expérience.
Nos équipes sont à votre écoute pour toujours parfaire leurs services daccueil et dhébergement, afin de satisfaire au mieux vos demandes.
Vos remarques et suggestions nous permettent daméliorer nos prestations ; par conséquent, votre avis est très précieux. Soyez assuré(e) que vos avis et commentaires seront dûment transmis aux équipes concernées.
Dans lattente de vous accueillir de nouveau, nous vous prions daccepter, Madame / Monsieur, nos plus sincères salutations.
Logis la Basilique Hotel & Restaurant
sarl Hotel Restaurant de la Basilique
3 et 5 rue Gambetta
80300 ALBERT
tel :03 22 75 04 71
int : 00 333 22 75 04 71
Email :
[email protected]
web : https://www.hotelbasiliquesomme.fr
Fabrice B.
9 / 10
Rimanere dentro 08/2018 -
Recensione archiviato 31/08/2018
Questo cliente ha notato l'hotel senza un commento.
Iain W.
9 / 10
Rimanere dentro 07/2018 -
Recensione archiviato 28/07/2018
Questo cliente ha notato l'hotel senza un commento.
David S.
9 / 10
Rimanere dentro 07/2018 -
Recensione archiviato 20/07/2018
Being able to reserve parking would be appreciated.
Donald D.
9 / 10
Rimanere dentro 07/2018 -
Recensione archiviato 19/07/2018
Questo cliente ha notato l'hotel senza un commento.
Donald D.
9 / 10
Rimanere dentro 07/2018 -
Recensione archiviato 20/07/2018
Questo cliente ha notato l'hotel senza un commento.
Hugh D.
10 / 10
Rimanere dentro 07/2018 -
Recensione archiviato 15/07/2018
Questo cliente ha notato l'hotel senza un commento.
Anthony S.
10 / 10
Rimanere dentro 07/2018 -
Recensione archiviato 19/07/2018
Questo cliente ha notato l'hotel senza un commento.
John L.
8 / 10
Rimanere dentro 07/2018 -
Recensione archiviato 07/07/2018
The only suggestion is to add air conditioning.
Peter F.
9 / 10
Rimanere dentro 06/2018 -
Recensione archiviato 22/06/2018
Questo cliente ha notato l'hotel senza un commento.
John R.
10 / 10
Rimanere dentro 06/2018 -
Recensione archiviato 17/06/2018
A lift would be good but probably impractical
W.J. H.
7 / 10
Rimanere dentro 06/2018 -
Recensione archiviato 16/06/2018
Questo cliente ha notato l'hotel senza un commento.
Charles T. P.
10 / 10
Rimanere dentro 06/2018 -
Recensione archiviato 07/06/2018
I would add a little more variety to the breakfast choices. Overall, the meal was fine and I had plenty to eat.
David R.
10 / 10
Rimanere dentro 06/2018 -
Recensione archiviato 06/06/2018
Questo cliente ha notato l'hotel senza un commento.
Aria condizionata
