Cit'Hotel Saint Pierre 3

The staff of the Hotel St. Pierre are extremely helpful. The hotel itself is well situated in the centre of Vire and in close proximity to shopping and some very good restaurants. I would have no hesitation in recommending this hotel.

Following our booking at this hotel, from the first moment, we informed the hotel that we would be arriving around 9 am to check in, with no response from the hotel reception.
On the same day, as we were late, we informed the hotel again through the Booking platform that we would arrive closer to midnight. Again with no answer.
When we arrived at the hotel, we found the hotel closed without a bell to ring. After waiting some time to see if anyone showed up, we called the reservation phone number, where a gentleman answered and informed us that he didn't have any reservation (only in French). After much insistence on telling the gentleman that we were waiting at the door, he agreed to appear. After about 20 minutes, a gentleman appeared on the street (who had already passed us when we arrived and was knocking on the hotel door) complaining about the time and that he was already at home when we made the call.
After opening the hotel door, he informed us that he had the reservation - we saw the name in the reception book - but the two rooms that we had booked were not available anymore. We informed the gentleman that we had warned that check-in was going to be later, and at no time were we told otherwise. He told us he hadn't seen it and that it wasn't his problem. Every interaction was with bad manners, without the respect that should be due in a relationship with a customer.
He presented, as an alternative to what happened, a room in his house without a bathroom, which was not at all acceptable as an option.
We had to look for a new hotel in the area at that time, accompanied by a small child, due to the total lack of professionalism and care that this hotel showed.
For these reasons, we want our money back, considering that the service wasn't delivered and caused us more trouble and expenses.

The invoice for the alternative hotel for that night is attached.

Een goed hotel ,

Établissement simple mais fonctionnel avec ascenseur.
Chambre petite, par contre grand lit. Parfait pour un petit séjour.
Toilettes et salle de bain ensemble très petit.
Petit déjeuner très correct, il ne manquait rien ! Bon accueil.

Un hôtel où le personnel est à votre service pour la moindre demande.

Tout était parfait.

U n très bon accueil, très calme, une literie parfaite, très bon petit déjeuner et copieux. Un hôtel plus que parfait.
Merci!

Accueil et flexibilité exceptionnelle

Un bon hôtel au bon rapport qualité prix. Calme et bien équipé. Salle de bain présentant des signes de vieillissement mais rien de plus et rien d'insalubre

just what we hoped for, good position in the town, parking easy and friendly, helpful staff

Très bon accueil, chambre sous les toits minuscule et salle de bains avec porte cabine de douche arrachee.
En revanche bon petit dejeuner !

belle literie

Accueil charmant ; hôtellerie de qualité ; bon petit déjeuner.

Emplacement idéal, le personnel est très poli et agréable.
Chambre et salle de bain spacieuse, nous sommes ravis de notre séjour.