Booking conditions : The reservation is made "subject to confirmation" from the reservation department, the response to the reservation will be given within an average of 24 hours.
Each room is planned for a determined number of people; to ensure the security rules of the hotel you must in no case accommodate additional people.
Customers are asked to plan to arrive at the hotel before 8:00 p.m. and to notify reception on 04 90 66 51 41 in the event of a late arrival.
Modification of a reservation: Any request for modification of a reservation must be made by email: contact@hotel-lhermitage.com - by telephone 04 90 66 51 41
Please notify for any late arrival (After 8 p.m. on 04 90 66 51 41)
Find our T&Cs in detail on our website: www.hotel-lhermitage-provence.com
Terms of payment: Payment for all services can be made before, during or at the start of the stay, directly on the website when booking or on site at reception. In order to guarantee his reservation, the customer is asked to communicate his credit card number, the transmission being done by secure mode.
The reservation is firm and final only after payment of a deposit or the entire stay. You can pay for your stay by specifying your reservation number:
- By bank transfer: IBAN: FR76-3000-4027-0400-0100-9159-134 -- BIC: BNPAFRPPXXX
- Check not accepted
- By credit card
- By ANCV or cash
Cancellation conditions : Cancellation of your reservation is free of charge up to 1 day before the arrival date (24 hours). Cancellation within 24 hours of the beginning of the stay, in the event that the customer has notified the hotel by email or telephone, the first night will be invoiced. To cancel a reservation, the customer must send the cancellation request by email: contact@hotel-lhermitage.com or by phone at 04 90 66 51 41. The cancellation of reservation is effective upon receipt of an email confirming this one.
- In the event of no-show of the client at the hotel and in the absence of a cancellation request, the total amount of the reservation will be charged.