Restaurant Au Cerf d'Or

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Great old fashion hotel very cosy, bathroom not perfect (shower not very good pressure) but room great and comfy

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Covid oblige, le buffet au petit-déjeuner est servi à table, dommage. Salle de bain, un peu etroite. Sinon, hotel et restaurant très bien

Très bien situé sur une jolie place proche du centre. Architecture typique d’Alsace ! Très bon rapport qualité/prix

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Très bon emplacement, hôtel et restaurant en demi pension simplement parfait. Une adresse à recommander. Très bon accueil

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

Excellente situation géographique, parking couvert proche, qualité de la chambre mais petit déjeuner peu en rapport avec le prix et la qualité de l'hôtel!

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Situation géographique idéale, très bonne literie Seule bémol : eau du jacuzzi un peu froide mais sinon rien à redire

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

Très bon accueil. Le spa est très agréable, et la chambre était très confortable. Le petit déjeuner offrait un large choix satisfaisant tous les goûts et humeurs possibles.

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This customer has ranked the hotel without leaving any comment.

Très bon hôtel restaurant en plein centre de Strasbourg. Bel accueil. Très bonne table. Nombreux bruits de fêtards dans la nuit. Literie un peu raide à mon goût Tv en panne de qques chaînes. Selon explication... Problème général dans la rue.

We had a lovely time. I would definitely stay there again!

Hotel bien placé avec acceuil sympathique et attendu. Chambre simple mais bonne adresse pour soirée étape.

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This customer has ranked the hotel without leaving any comment.

Dommage que nous n'ayons pas été informés à notre arrivée que le service restauration était fermé. Et dommage également que les oeufs au petit déjeuner soient en supplément, ce qui réduit considérablement le buffet salé.

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

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La salle de spa trop froid Jacuzzi eau pas assez chaude On est obligé de sortir dehors pour y aller . Petit déjeuner moyen Personnel très aimable

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Room not ready for 3 adults on arrival,difficulty geting enough bedding. Floor dirty, decoration needs urgent attention. Glass door in bathroom not acceptable for privacy. Attempts to make amends after complaining by leaving a box of out of date biscuits in the room was an insult. We wont be staying again and neither us or our host will recommend it.

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Séjour très agreable tout est authentique simple et généreux Merci! Sandra et Marc

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

Très bien sauf forte odeur de chlore dans les couloirs remontant de la piscine jusqu'au 4eme étage.

On Saturday afternoon, a fire alarm went off twice- each time for about 10 minutes, completely destroying our nap and with absolutely no apology or offering from the management. We had two rooms for 4 nights through your website and also through Hotels.com- so we were really surprised at the lack of humility on this huge inconvenience.

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

Facility, food and staff all excelllent! The location was also very convenient for us to walk to many things we cared about. The entire hotel is a gem. I will happily stay here again when we come back to Strasbourg.

Lovely hotel very near to the river and town’s attractions

Superbe hôtel mais la poubelle de l’an salle de bain n’etait Pas vidée, le jacuzzi ne marchait pas et le hamman non plus. Mais le service de qualité!

agréable et bien situé. tram a proximité.

Water temperature i the shower cold or boiling dangerous. Lighting i bayhroom poor. Pool great location great

trés belle etablissement ,lit tres confortable bien placer et calme

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This customer has ranked the hotel without leaving any comment.

Bon rapport qualité prix

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This customer has ranked the hotel without leaving any comment.

Unser Aufenthalt war Klasse. Aber bitte tauschen Sie den Wasserhahn im Bad, er ist so niedrig, man hat nahezu keine Chance die Hände zu waschen.

Für 2 Tage ein nettes, sauber und gemütliches Hotel mit kleinem Pool und Whirlpool. Nettes Personal. Leider schlechte Parkmöglichkeiten. Dafür ca. 5 Gehminuten bis zum Münster. Sehr zu empfehlen!

Petit dej tres moyen. Qualité des produits limite.. pas de check out avant 8h le dimanche n'est pas normal.. ou alors bien le mettre en evidence pour pouvoir faire la veille. Accueil moyen. Mais chambre tres correcte !

Chambre 33 : Le lit 2 places est collé au mur c’est dire la petitesse de la chambre qui a mon sens devrait etre une chambre single. Tres genant quand on reste 4 jours avec des valises en consequence qui ne trouve pas de place de rengement De meme, petite salle de bain (protection rajoutée de la vitre de la douche pour la proteger des toilettes, meuble de rangement sur WC avec risque de chute, petit lavabo sans rangement) Tres decu de l’espace pour une chambre à ce prix et en 3*

I didn't understand the ""Fireplace"" question. The hotel is too noisy, I thought that I wouldn't hear the trams as much since it's not directly at the tram line. Inside it's pretty noisy as well, every morning I heard one of my neighbors vomiting. My main complaint concerns the invoice. Since the invoices given to me don't state ""Reste à payer: 0,00"", (the actual invoice amount is stated at this place), my costs weren't reimbursed and I have to start writing e-mails and explaining the problem during my holidays. I really would expect that at a Strasbourg hotel personnel would know how to issue invoices their clients can use for reimbursements.

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Déco un peu vieillotte. Mérite une rénovation de la chambre pour justifier le prix relativement élevé.

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Ein schönes Hotel, nur 2 Gehminuten außerhalb der Altstadt. Sehr freundliches Personal. Das Essen war sehr, sehr gut ?

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Eventuali punteggi negativi sono dovuti al fatto che essendo la mia camera vicino alla macchina dell’aria condizionata era molto rumorosa. Senza tappi delle orecchie era impossibile dormire

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Réservation faite en demi pension pour 3 nuits dont un dîner par jour compris sauf que le dimanche pas de repas compris alors que ma réservation stipuler un repas sinon hôtel très bien accueil parfait petit déjeuner très bien et très bien situé à côté du centre ville

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Accueil toujours aussi sympa.

sehr gutes Restaurant sclne Zimmer sehr gute Lage zur Innenstadt. perfektes Preis Leistungs verhältnis

J'ai particulièrement apprécié la qualité du personnel et son souci de nous apporter pour notre confort. Tout était parfait.

Très bien dans l'ensemble, sauna et piscine à disposition, (perfectible) on peut y aller sans soucis. Je le recommande.

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The staff here were lovely and accommodating and therefore made our trip. The room was fine but a few things in the bathroom were broken and the room was not completely clean. On arrival, there was limited toilet roll, the room was very cold and WiFi in the room didn’t work at all during our stay and this was mentioned to staff. Nice breakfast and pool area very much a bonus.

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This customer has ranked the hotel without leaving any comment.

Chambre au 5° étage , sous toiture, donc quelques poutres à éviter lorsque vous faites plus de 1m80. Toute petite douche. Sinon, hôtel propre, belle déco, et espace aquatique de bonne qualité. La piscine est chaude. Le petit déjeuner est de qualité, avec des gâteaux typiques de la région. Restaurant de l'hôtel fermé pendant les périodes de fêtes de fin d'année ! dommage !!! Sinon, personnel très serviable.

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Ajouter du jus de fruit frais, des salades de fruits et des céréales. Cher pour la prestation

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Lit trop petit pour un hôtel de cette catégorie.

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Hotel staff super friendly! Unfortunately rooms and spa area not clean and as tidy as it should be expected. We left a day early due to this and booked a different hotel. Unfortunately no one asked during check out as to why we are leaving early. A bit sad because it’s such a cute romantic house but is not maintained well. It’s one thing if rooms etc. are out of style and spa area in a house next door but it should always be clean and this was not the case here. Sadly!

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Un hotel excepcional tanto por su comodidad, limpieza y servicios como por la localización. Muy satisfecha con la elección.

Très bien situé, quartier calme,mais ventilation trop bruyante et télé au plafond comme à l hôpital, dommage

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