Restaurant Hostellerie des Clos
The must-haves
-
Animals accepted Free
-
Air conditioning
-
Disabled access
Restaurant Hostellerie des Clos
The pleasure of fine cuisine
Monday:12:00-14:00 , 19:00-21:00
Tuesday:12:00-14:00 , 19:00-21:00
Wednesday:12:00-14:00
Thursday:12:00-14:00
Friday:12:00-14:00 , 19:00-21:00
Saturday:12:00-14:00 , 19:00-21:00
Sunday:12:00-14:00 , 19:00-21:00
Restaurant Menu
The restaurant facilities and services
The restaurant facilities and services
The must-haves
Services
Certifications and awards
Equipments
Accessibility
- A totally free loyalty programme
-
The opportunity to earn euros, from the first euro spent in the restaurant
Earn up to 2.2% of the amount of your bill!
Under €20 spent
Earn 1.1% of your bill
More than 20 € spent
Earn 2.2% of your bill
Monday:12:00-14:00 , 19:00-21:00
Tuesday:12:00-14:00 , 19:00-21:00
Wednesday:12:00-14:00
Thursday:12:00-14:00
Friday:12:00-14:00 , 19:00-21:00
Saturday:12:00-14:00 , 19:00-21:00
Sunday:12:00-14:00 , 19:00-21:00
Logis Hostellerie des Clos
Favourites : Located in the heart of the vineyards
Practical information
Access and Directions
Reception and contact
Restaurant contact
See the phone number of the restaurant 00 33 3 86 42 10 63
Send an email contact@hostellerie-des-clos.fr
Payment methods
Frequently asked questions about the institution Logis hotels restaurant hostellerie des clos
Are pets allowed in the restaurant Logis hotels restaurant hostellerie des clos?
Is the Logis hotels restaurant hostellerie des clos restaurant accessible to people with reduced mobility?
- Restaurant suitable for the disabled
How to get to the restaurant Logis hotels restaurant hostellerie des clos?
What languages are spoken by the staff of the Logis hotels restaurant hostellerie des clos restaurant?
- English
- French
Can I use my e-gift card in the Logis hotels restaurant hostellerie des clos?
How is the Logis hotels restaurant hostellerie des clos name evaluated?
What are the opening hours of the Logis hotels restaurant hostellerie des clos?
What is the price of a meal in a restaurant Logis hotels restaurant hostellerie des clos?
Reviews
Recommendation
8.4/10Total / general mark
8.3/10Reception and service
8.7/10Accommodation
8.2/10Restaurant
8.6/10Value for money
8/10Cleanliness
9.1/10Breakfast
8.5/10All reviews have been written by guests who have stayed and/or eaten at this establishment.
Luxe et très bon restaurant
I recommend
We have been going to this hotel for a number of years (since 2015 or so). The restaurant used to be very good with fine dining and the main reason for staying. The hotel is also in a lovely building with simple but good rooms and in easy walking distance of the town.
However now the restaurant has gone down in quality and choice and is more of a bistro. Current menu is a short ala carte with a choice of 4 or so starters, mains and desserts. NO SET MENUS anymore! We had stayed at the hotel this year again in January and had been disappointed then and thought it may have been a one off after the January shutdown so we tried it again this November. Food very average and more pub and bistro. I do not understand how it can be rated Table Distinguee anymore. Logis de France need to go there and check it out. e.g. Starter I had was half a plate of lettuce with a flaky burger type roll with caramelised onions and smoked duck (meant to be onion tarte tartin). My main was fish on a bed of mashed potatoes and a roughly chopped up carrot in a white sauce. The fig dessert which was meant to be a tart was figs on a flat piece of pastry. All quite edible but no finesse. Grading now quite wrong and should be lowered to set correct expectations. True that price is not as high as fine dining at some 45 euro for a three course. however you can get a similar or better set meal for less at other Logis Hotels - e.g. Val Moret. Overall it is bistro fare now - no Amuse bouche either. As we were checking out we noticed a certificate on the wall saying the restaurant was in the top 100 burgundy restaurants which was previously true but would question this now. The Logis 2023 book page 145 has Guillame Collet as the chef and menus from 22 to 70 euro plus a lovely picture of a plate of food. Is he still there? Please inspect to see for yourselves as clearly things have changed since the book was printed last year for this season.
The restaurant still has the large and extensive wine list though which is completely out of balance with the food now offered and more casual offering. Seems strange to be offered hundreds of different wines in a massive book some going in to hundreds of euros to go with a bistro type meal. A better pairing would be a cut down list with perhaps carafe wine options.
It is a lovely restaurant but now lacks the style it used to have. Table cloths and smart professional waiting staff gone. Now is staffed by young, inexperienced people wearing tee shirts and trainers. They are helpful and do their best.
We appreciate that hospitality can be a tough business to make provide a good level of experience and make pay. Our overall comment is that the hotel needs to think about what level and type of customer it is aiming at and set the correct expectations so customers are not left disappointed. Logis de France need to look in to this too so it does not impact the brand with negative reviews and customer disappointment of quality. I notice from reviews of this hotel that this seems to be a common comment from previous customers saying the restaurant is no longer what it was. A great shame and hope something can be done to turn this around.
We would be grateful if you could let us know of any feedback or comments Logis de France have on the above and any changes to be made.
Nice hotel
For the price of the room, I don't expect peeling paint on outdated cabinets and the door. Bed too small, sheets too short. Room door locking system outdated.
Very disappointing in several ways. Meal lacking flavor for a high price. On the other hand, very nice wine list. On the occasion of a fire alarm in the morning, no staff from the establishment present or at least visible... customers left to their own devices until the arrival of a maid who was able to stop the fire. 'fire alarm. No apology or explanation. Brief welcome to see again
NO HEATING in the room. Mediocre meal. Overcooked fish. Very expensive breakfast for very little.
Quite disappointed with the rooms and hygiene! Indeed, if the reception and the restaurant are well presented, the contrast is great with the rooms which are dilapidated and poorly maintained. Hygiene is not everything (large hair on the bed, nail on the floor in the toilet) not very appealing. Plus dust everywhere. Small pieces of trash behind the door remained throughout our stay... The staff barely says hello and is not friendly. We had dinner the first evening. We put dishes on the table for you without further comment, it's a shame. In addition a fire alarm went off in the morning at 8:30 a.m., as it did not stop several guests left the rooms worried, we went down to reception, no one. Ultimately it was a false alarm, but no explanation and no one to inform us. I gave a good rating for the lunch which was quite good, but on the 2nd morning a customer waited more than 15 minutes. bread..... In short there is great potential for improvement...
The only negative point was that it was not a double bed but 2 single beds pushed together. not very practical especially as the mattresses did not have the same height.
Apart from the curtains in room 5 which should be replaced and the hallway carpet stained in several places, the overall quality of the hotel is good. Price of the bar and drinks at the table quite reasonable. Parking a bit small for the number of rooms
Lovely hotel in great location in Chablis. Staff super helpful and friendly, food excellent and sublime wine list.
Overall the hotel, staff and restaurant are very good but I will not stay there again as my room had a distinct fire risk. The door is opened and locked, inside and outside the room, by a conventional key. This also operates the lights. If you wish to be secure at night, you must lock the door with the key. If you need to get out of the room at night, you have to remove the key from the light socket and enter the key in the door. But the lights go out before this is possible. I would not wish to be there in a fire.
Very helpful staff, nice with gardens and location extremely helpful for visiting wine yards
Lovely hotel, great location, car park, friendly and professional staff, good restaurant
when we arrived (around 2:45 p.m.) we were told check-in was at 3:00 p.m., no problem. At ~15:10 I approached reception to ask if the room was ready - they went to check but said it would be about 20mins more wait, no problem. I went back ~20mins later, they had to check, and said the room was still not ready. About 15 mins later we were given a different room (no problem), when we entered the room there were flowers/chocolates/wine and rose-petals on the bed - very pretty - my wife was unconvinced this was for us so went to reception and asked ... and it was the wrong room .... so we were given another (3rd room now!). This room was ok, but the floorboards creaked every step..., also we could hear the shower/toilets of other rooms above when they were in use, luckily not too disturbing as we were very tired after a long drive. Finally - no place to eat in the hotel for residents, this is a generally poor situation for someone staying in a hotel to be unable to eat there, ok, the restaurant was busy but no attempt by staff to assist/suggest alternative. One final feeback, using the disabled toilet - there was no soap or paper towel/hand-dryer.... The positive - had a few minor things been better the stay could have been so much more memorable for all the right reasons. regards Glenn Stevenson PS: We will probably stay in Logis again when visiting France, we hope they give better experiences.
The hotel itself is adequate. We have been here 5 times and have recommended it to many friends. However, we strictly came for the restaurant and this time we found a drastic change. It went from gourmand to a bistro. Had we been informed of this last March when we booked we would not have stayed here
We were told the change happened a year ago...we should have been informed. The beautiful dining room went from lovely tablecloths to bare tables, the experienced and knowledgeable wait staff went downhill to basically kids with no expertise. And the menu went from fabulous to difficult to find something we liked. A true disappointment.
.
Very nice hostelry, good quality and service
Welcoming and professional, but a bit too long a wait because lunch was hot and there was no one at the reception.
Dear sympathetic people
Apart from the parquet floor in the very noisy room For the rest perfect
Our room and floor were smelling dog shit or something like that. The tuna tataki was bad at the restaurant. Duck was good.
The hotel is really superb
The only gemarkeerd we have is about diner Wijchen we goud a bit to expensive for what it was.
We will certainly recommend the hotel
Small room, rusty radiator in the bathroom. Disappointing restaurant, "bistro" with reduced menu. The restaurant with chef Guillaume Collet as indicated on the advertisement does not exist. False advertising. We booked this hotel for the restaurant. Very disappointing !
Hotel: perfect. Easy parking but full when we arrived. Public car park within 100 m. Restaurant: the menu is not in line with the setting of the room, the standing of the hotel and with the prices charged. No menus. Remarkable and exceptional wine list, but high prices.
Aucun service
Our third visit...absolutely love it
We have stayed here many times over the years. It has changed over the time however this time it was definitely poorer. The reception staff were inexperienced and unfriendly which was never the case. Whilst the food we had was good, the menu selection was limited. We understood when we booked that the bistro menu was during the week and a more extensive a la carte menu at the weekend. This was not the case when we stayed and so changed at some point. So to call this a gastronomic restaurant is not appropriate. In the past the restaurant was superb. The room was clean however the air conditioning rattled even though it was off and the toilet roll holder was broken. Such a shame to see the deterioration of this lovely place.
Very well decorated hotel. Well adjusted. cosi. Nice and big bedroom and bathroom. .
Bel hôtel à Chablis, confortable et le personnel très accueillant et disponible.
Average bedding quality.
very nice establishment, extremely attentive team, quality of services (accommodation, catering) excellent
Regrettable to have booked a stay as a "lover" including a certain number of services and attentions, and to find yourself billed for a much higher amount out of all proportion to the expected service. After discussions, a minimal gesture was made, "gift" of breakfasts. Very disappointed as a customer, we expected better to live up to the habits of France's ETIK customer. Regarding the restaurant no choice of dishes, imposed menu linked to the formula but charged. disappointment on the egg en Meurette without red wine sauce.
We have stayed here twice before in the days when the restaurant had a star. This time it was very obvious that the hotel was short of staff. When we checked in the man at the desk kept us waiting without even a greeting as he finished some paperwork which was not just unwelcoming but actively rude. At breakfast there were no staff in the restaurant at all, uncleared tables were everywhere, no coffee cups and no bowls. We had to go to the front desk and get the receptionist to go into the kitchen to find these items for us. We noticed that an hour after we had finished our breakfast the table we had used was still not cleared. On the plus side we did enjoy our meal in the restaurant. It was sad that the hotel seems to have declined significantly over the years.
I think the hotel is looking old, it needs a remodel.
We were here years ago. Lovely room and delicious dinner then. Must be new owners. Got sick on salmon in cream. Quite awful. Asparagus starter lovely
Will never eat dinner here again
👍🤗
Very good hotel.
15 eu for very simple breakfast
The young man on the desk saturday evening had no brains. We told him the problem that we were not finding any place too eat. And he let s now that it was also not possible to diner en n the hotel????
Excessive price: small room, more than ordinary toilet paper, no welcome tray, no pad/pencil). Restaurant: very friendly service, but the kitchen is overwhelmed, so there's a lot of waiting. Breakfast too expensive (15 euros): no toaster, no lemon for tea, only one kind of bread). Pleasant courtyard garden
THE HOTEL IS GOOD AND PLEASANT OVERALL. HOWEVER, WE WERE DISAPPOINTED WITH THE VERY SMALL MENU WITH A STRONGLY REDUCED SELECTION. FOOD QUALITY WAS OK.
The hotel part would need to be renovated, especially the carpet in the corridors and the bathroom in room 10, high comfort Restaurant RAS
The manager is adorable and the setting is beautiful!
Very good restaurant, very friendly and efficient staff, comfortable rooms.
This is a lovely hotel and we have stayed here before.
We would like the common parts and particularly the lift and outside and at the accesses and entrances to the bedroom accommodaition looking cleaner, brighter crisper and generally more welcoming.
RAS except the missed breakfast Tuesday 8/11
Very nice hotel!
Great hotel, good breakfast. Too bad we were only told that the restaurant was closed after booking.
Nice hotel well located but bad surprise, we went there among other things for the restaurant and the day before our arrival we learned that it was closed as well as the other restaurants in Chablis
Superb as usual
The hotel is very good (charm, location, tranquility, parking, patio and aperitif on the patio) The person on the phone does not know the hotel and gives false answers The restaurant is to be avoided if you are in a hurry. : More than 30 minutes between each dish, too bad because the quality is there
The room was apparently not cleaned, in the entrance hair and dust on the floor, under the bed a patch and a lot of dust. Unfriendly reaction from the receptionist, no apology, suggestion to change hotel if dissatisfied.
Comfortable hotel with sufficient parking space, nice lounge, great restaurant with good choice on the menu. Friendly staff. Nice terrace. Really all you need for a pleasant stay is there. We had a nice clean room, not big, but all was there, including two comfortable seats.
Very good hotel and restaurant in a very charming village.
Lovely hotel in a beautiful town
The room was too small, the bed too small.
The food was fantastic and the wine list the size of a medieval bible!
Neat room and bathroom Nice breakfast and very extensive and tasty dinner Breakfast room very pleasant Restaurant room rather musty but food was served in a friendly manner
Always very friendly service since I come here (more then 10 years).
Room 1 floor requires attention. Service painfully slow in Restaurant. Left in courtyard for 1 hour before order taken.
Decor fine. Staff need training how to check customers needs. Homard arrived without any implements.
Lovely hotel in a lovely town.
All excellent and a top restaurant
This is a lovely hotel with an exceptional restaurant. We would recommend this place to you.
A pleasant experience in this hotel... Impeccable quality and service at the table... Thank you for this moment
Exceptional establishment. The staff is at your service. Their kindness and their availability is remarkable.
Warm welcome, fine room, delicicous Chablis wines and really, very, very, very good food. Next time we are in the area, this is where we will stay. In fact, we could very well schedule a next trip to be able to spend a night and enjoy a dinner here.
The cleaning in the room had not been finalized. The team was very responsive in finding a solution, even late at night. Small car park but you can park on the street. Original kitchen.
Not the friendliest of welcomes. No water on bathroom on day of departure but I believe it affected all of Chablis. Acceptable hotel at a fair price - recommended. Didn’t use the restaurant as Chablis has an abundance of good establishments.
Très joli hôtel. Mais mauvaise literie et assez bruyant.
Very pleasant inn in the heart of the village of Chablis
Friendly dtaff
The room (#10) was well furnished but very noisy: ventilation from the kitchen, humming noises (from a cold store?), gurgling water noises, etc. What good is a nice room if it's noisy at night?
I have been a regular customer in this hotel for years, so I do not need to review it further
Excellent restaurant
Good hotel but I felt it was a little pretentious
Good experience overall. WE were disappointed to find that the gastronomic restaurant is closed Monday and Tuesday without being told when we booked.
We had a room on the second floor and the hallway smelled bad. (Cowshed).
Shower faucets unusable. Very disappointing meal. two courses: turbot fish) served with 4 inedible green asparagus 49 euros can, badly peeled fillet, 36 euros. , thawed and reheated apple pie, all without any flavor. very very disappointed.
Hotel very well located, parking near the hotel, impeccable hotel, and quality catering to recommend
Perfect
Pleasant stay for one night but I regretted that the light from the hallway filtered into the bedroom through the door during the whole night and was visible from the bed.
This customer has ranked the hotel without leaving any comment.