Logis Hôtel Charbonnel

Grande amabilité de tout le pesonnel! Ne pas hésiter à y dîner!!

Personnel absolument charmant et très accueillant. Hôtel a la décoration soignée élégante et cosy.
Chambre très confortable, avec des lits exceptionnels.
Balade gustative particulièrement réussie au restaurant.
Petit déjeuner très diversifié et copieux.
Une dinguerie.

Excellente surprise !
Nous avons dîné au restaurant et passé la nuit à l’hôtel.
La table fut excellente autour de truffes et de caviar de Dordogne ! Le séjour fut de qualité grâce à une bonne literie et un personnel aux petits soins ! Bravo 👏👏👏

Excellent welcome A big congratulations to the chef! Fine gastronomy. Service: excellent Very pleasant setting

Large, comfortable and very pleasant room on the river Furniture a little dated and TV indicator too bright Great breakfast and staff

Excellent stay for my sister and I in this very beautiful hotel in a slightly retro style. Very good bedding, excellent welcome. We highly recommend.

Very friendly and accommodating staff / owners

Very nice home. Comfortable room. The restaurant was a wonderful discovery both for its quality and its flavors.

Room heater did not work. Shower did not drain, water backed in the shower stall. Went to breakfast at 9:30 the buffet was out of many items.

Beautiful position, lovely hotel (stayed 1982 and 1990) with good food and confortable room

The most helpful staff, went way above to help in every aspect of our stay. Brilliant

- a traditional hotel in an adorable village - a spacious and clean room - an incredible taste experience at the restaurant!

good establishment, very warm welcome, attentive and available staff, excellent restaurant (well done to the chef)

Felt very welcome. Lovely location. Loved the balcony room

The annex felt rather isolated from the main hotel

A wonderful birthday treat for my husband!

What more can be said ? a pleasant hotel, a quiet room, friendly staff, quality catering, We have already been here, we will come back. Thank you;

Absolutely fabulous hotel and the staff couldn’t do enough for you. Would highly recommend and will be staying again next time in Brantome

Outstanding value for money. In the best Logis de France

Very nice hotel. Excellent catering. Very friendly hotel team

Last year we liked the hotel from a distance and this impression has been confirmed. Very personally run hotel with delicious food in beautiful surroundings.

Disapointed only one bottle of water, 2 Guests in our toom.
No tea nor coffee facilities in room.
Breakfast and Dinner where expensive options so we chose to eat out in the lovely city of Brantome and enjoyed the lively atmosphere and wine bars.

No tea coffee in room, no air con just fan. Parking nearby free after 7 on till 9 am. Nice location. V. Soft bed not to my liking, nice staff Did not try restaurant . Hair drier not working

Nice spacious room. Pleasant welcome

Small room, small bed. Beautiful locaties.

As indicated on other sites, excellent establishment, professional welcome, smiling, attentive. Hearty breakfast with quality products. Hotel very well located in Brantome. A priori no elevator, cardiac caution. For dinner, the surprise menu may be suitable for a trendy clientele, for my part I abstained, but it is true that I may be a little conservative. Classy hotel for a reasonable price.

I really appreciated the calm of the restaurant and the humor of the service. The room was fine.

Lovely position over looking the river.
Friendly welcoming and efficient staff
Very relaxing.

Friendly staff, pleasant hotel!

We had a nice time at this hotel. We recommend it.

Heartwarming welcome. Helpful and intentional staff.

Nothing to say

Room in an annex with digicode. You have to cross the road for breakfast in the hotel. Room worn. Ridiculously small toilet not suitable for adults. Not to mention the price of breakfast at 18 €.

Bad value for money for this hotel still a little in its original state with a bedroom and a bathroom far too small for this price.

Very nice establishment. Great location. Nice welcome and quiet and cozy hotel. Very nice table.

2 improvements needed. Better WiFi and Air-conditioning in rooms

Nice establishment, Good welcome Very good catering

Worthy of a star

Excellent at all levels with a very pleasant team!

We went for our 38 wedding anniversary. The meal was fantastic. Chosen by the chef who is a recent acquisition from a Michelin starred restaurant in Perigueux . Not to be missed

Very pleasant stay in a relaxing environment. Very warm welcome, pleasant room and very comfortable bedding. Attentive and available staff. Inventive, high-quality catering in a modern, bright dining room overlooking the river. A REAL PLEASURE ...

Very nice friendly staff. Really good restaurant and nice breakfast! And a lovely village, we will be back!😊

We will gladly return to the Hotel Charbonnel. The welcome is warm, our bed was very cozy and the breakfast is excellent. Julien and Alizee

The reception is entirely dedicated to the client who immediately feels cared for and supported. A positive energy expressed and shared by the bubbly Samantha. A superb taste discovery made by a young chef who deserves his star (an artist). Congratulations to the whole team !!

A real pleasure to return to this establishment for New Year's Eve dinner. The management and the staff are very friendly, smiling and attentive to the customer, the young chef in the kitchen knew how to delight our taste buds with the presentation, the quality and the flavors of the dishes. We will be sure to return very soon.

Very warm welcome, very competent and friendly staff, kindness and benevolent with us. THANKS.

Haven of peace of comfort, the great pleasure of a real French hotel! THANKS

Very good stay. Lovely welcoming and considerate people (the tea was perfect!). Impeccable hotel service. Comfortable bedding. Thanks and well done

We had a lovely two night stay. The location of the hotel next to the river is great. The staff very helpful and friendly and the food in the restaurant was excellent.

Warm and attentive welcome in this hotel very well located in the pretty little town of Brantôme. Delicious and abundant breakfast. Good restaurant

Warm welcome, young and dynamic team. Very pleasant hotel restaurant. Benefits at the height.

Very nice address. High quality restaurant. Rooms good but a bit small. We will come back to it. Very friendly welcome

The food does not match the accommodation. Terrine of foie gras unworthy of Périgord, ordinary breakfast, no tablecloth on the tables at dinner... pretentious prices. The soul of Charbonnel is well and truly gone.

Do not forget to enjoy the restaurant…

Excellent stay

Despite the description, no heating in the bathroom, around 17/18 degrees, a little too cool for the season. And in the morning no heating or hot water for the shower. Damage . Ditto for the apologies, none...

Welcoming staff, good location overlooking the River Dronne. Room was lovely and very clean, bathroom & shower good. Meals were excellent and well served.
Breakfast good.
We’ll be back.

Very nice experience, I put 5 stars because I can not put more. Superb restaurant served in a magnificent room, you really feel good there. On arrival, an excellent and smiling welcome from the reception staff and the manager of the Charbonnel. The staff is professional, attentive and friendly. The cuisine is exquisite, with succulent dishes from appetizers to dessert, including wine. A big thank you to Stéphane, for your good recommendations on food & wine pairings. I recommend and I will come back without hesitation. A little nod to chef Éric for his surprise dishes, it's just the joy of having a great chef in the kitchen. Cheer.

Charming hotel, very pleasant, room with balcony and view of the river, very decent continental breakfast, very welcoming staff, in short, a very pleasant stay in this hotel.

Lovely hotel, great location, staff excellent, restaurant superb. Loved the small family feel, like going to an old B and B. It’s not high star and plush but that’s what’s nice

Pleasant parenthesis surrounded by caring staff.

very rare to discuss with each and everyone. Real humans

The establishment is ideally located, overlooking the Dronne, and if by chance you can have a room with a balcony, it is idyllic. The staff, both on the hotel and restaurant side, is at your service. The young manager is charming and attentive. Nevertheless, we were very disappointed by the restaurant that we had, admittedly perhaps idealized, after having stayed there four times when it was run by the Charbonnels. Times change, but we found the prices too high compared to the dishes on offer and the cuisine sometimes lacks flavor (foie gras lacks smoothness). Offering appetizers to accompany wine as an aperitif would not jeopardize your finances. We might come back, but would we take half board? To have only two choices of dishes out of four consecutive dinners is little, and to vary, you have to choose dishes or menus at an extra charge, which increases the budget considerably. Obviously, we are in Brantôme and the charming place probably partly explains these excessive prices. By way of comparison, allow me to inform you that I went to dinner yesterday in my very touristy region also at a starred restaurant (château de Sully). the first menu offered is 46 euros with appetizer, appetizer, starter, main course, dessert, sweets without taking aperitif and coffee. Small gestures contribute to loyalty.

The menu is overpriced

I have already stayed in this hotel, (2 nights this summer), I had a room facing the river. This room was rather spacious, the bathroom pleasant and "modern". The food is always excellent and the service impeccable. I came back in October because I had been fully satisfied. I booked this night in October via the Logis site. I admit I was very surprised to find myself in the "annex" ....... not necessarily pleasant to walk 50m to go to dinner or lunch. Deuxio, the room is small, the bathroom tiny, hard to say otherwise. The shower protection door is such that after I showered the bathroom was flooded. In short, I am very disappointed with this stay and I probably wouldn't have made reservations if I had been told that I was staying outside the hotel. In addition, I specify that my travels are professional, the office that I had in each of the occupied rooms is very small, really very impractical to put a computer and some documents, if not impossible. In addition, there is no parking, which is even a little "space" for a 3 star in my opinion, but I can understand that the geography of the place motivates that. In all the hotels where I go, there is something to make a coffee or a tea, not in this hotel. This is of course not vital...... These remarks do not call into question the friendliness and professionalism of the staff.

Just one downside regarding the bathroom. A bath towel and two hand towels for 2 people. A little tight and no bath mat or wall for the bathtub. It splashed a lot

absence of glass at the level of the bathtub (broken?)

Ridiculously small room located in an annex!?! Nothing to do with the internet presentation The rest very good

A hotel on a human scale with this family atmosphere, which is disappearing these days. The elegant lounge, with a beautiful terrace overlooking the river, the hotel exudes the charm of yesteryear, while being spacious, bright, with a modern twist. The rooms are immaculately clean. I traveled with my parents-in-law, in their fifties: perfectly received. The restaurant: just excellent!

The warmth of the staff and level of customer service was greatly appreciated. The attention to detail is evident from the check-in to the fabulous restaurant.

Very good hotel, shamefully expensive, average and cheap restaurant.

We first stayed in 2014 and returned hoping for the same experience but this visit certainly exceeded our expectations and we hope to return.

The staff in this hotel are ecexceptional as was our dining experience we had a terrace and enjoyed watching the coypu with her babies and a Kingfisher.The Hotel is spotless and comfy beds.

The best hotel we stayed in during our trip. Wonderful room and the restaurant was excellent

A much better experience overall than the corporate chains; a beautiful old d building, full of character in one of our favourite French towns.

good contact with the people present

Another wonderful stay. The service, accommodation and food are exceptional.

Very nice home. Very clean room.

We recommend. Magnificent view, calm and rest assured.

Very welcoming, friendly and caring staff. Beautiful nicely decorated hotel. Room and bathroom clean. Very rich and good breakfast. On the other hand very noisy room when the neighbors do not hold the doors and watch television.

Reception, meals, terrace, room, everything was of high quality with the best attention.

we had a fantastic visit. just a small thing, a few small tables on the balcony would be great.

Fabulous setting, wonderful staff, extensive wine list, excellent menu and quality of food was exceptional.

The internet did not work. The room was extremely hot and no fan was provided. It was difficult to sleep even though the bed was comfortable. No air conditioning.it is a pity as it is a lovely hotel and great staff.

Very warm welcome, attentive and professional staff, a big thank you for allowing us to spend a very good time at your place.

Very warm welcome Very comfortable room Sensational gourmet restaurant

Lovely hotel in a very pretty location. Very comfortable stay. Thank you

This establishment is ideally placed on the edge of a river, the setting is just magnificent! The hotel is well decorated, the room was very clean, with a view of the river…the bedding is perfect. The place is quiet, we slept very well. Our stay was perfect!

A very nice step

Wonderful stay at Hotel Charbonnel We are loyal customers and we are never disappointed! Everything is perfect, catering, accommodation, hospitality and quality of service. The staff is remarkable, we thank everyone.

Very nice establishment with a good restaurant offering fine cuisine. The welcome and the service are very professional. The location of the hotel is very pleasant with a view of the Dronne and proximity to the center and the abbey.

Very professional pleasant staff, optimum value for money.

We really enjoyed our stay and the restaurant was very amazing. The staff were so helpful, the food was exceptional. It was a fantastic experience and will be something we remember for a very long time. The room was decorated beautifully with lovely views. A fan in the room would have been a good addition in the summer.

Passing through this hotel, we spent the night in an annex where it was impossible to sleep. Noise in another room on several occasions. Very small room; WC where you bump your head; very little space in the shower. Cleanliness to review. Disappointing hotel part but fortunately very good catering. JM.P

Nice hotel, nice welcome. Small flat on the classic room that we found really small considering the rate applied

A welcome stay at one of our favourite towns

Pleasant establishment, efficient and friendly welcome. Smiling and attentive staff… however some reasons for dissatisfaction for the price of the room: a strong smell of detergent was present in our room n40, traces of humidity (mold) were visible in the bathroom, the room does not did not have air conditioning necessary for these high temperatures, We were called back the day of our departure to check that we had not left with the keys to the rooms without the reception having first questioned the chambermaids. Otherwise, the table (restaurant) is excellent!

Very nice surprise. The presence of the cat was the icing on the cake.

Lovely hotel in a beautiful, fantastic location. The staff were very welcoming & helpful, nothing was too much trouble for them.

Air conditioning would have been welcome, the food in the restaurant was excellent although I would have preferred the menu to change during the one week we were there and the staff were extremely charming and helpful.

VERY PROFESSIONAL

Hotel very well located, quiet and clean. Excellent gourmet restaurant.

A chef & his second to live up to our expectations - a professional and responsive staff => a charming management which gives an excellent image of the CHARBONNEL establishment…. a young Nepalese trainee: AMAN whom I had the chance to meet on my earthly pilgrim route and who deserves to go further => we must help him With my wife we had a very good time We will be back in the month next October CPP

Great stay!

Very good welcome for this very well located hotel

Very pleasant stay. The restaurant terrace is ideally located and the dishes offered are excellent. The breakfast is plentiful and varied. Comfortable room. Very friendly and attentive staff and welcome. We recommend this establishment.

DINNERS ON THE TERRACE VERY PLEASANT; Too bad the rooms in the annex are not air-conditioned, with very cramped bathrooms. In any case, I think that a stay at the Hotel Charbonnel is preferable outside July-August, because BRANTOME is really too crowded at this time...

Very nice hotel, well located. Very pleasant welcome and excellent dinner

Small room hotel by the river, very well placed. Exceptional dinner with real harmony in the course of the menu, a real treat for the taste buds and a great discovery of local wine. A perfect breakfast also, just like the stay! We highly recommend.

Very nice hotel, great terrace overlooking the river. Minor remark, no airconditioning in the room.

This is a beautifully located hotel right in the heart of the lovely town of Brantome, with charming rooms (albeit lacking any tea making facilities or minibar) and gorgeous views over the river to the magnificent benedictine abby. The wifi was patchy but serviceable in the lobby. The restaurant on the terrace is worth a visit and there is free parking about 7 minutes walk down the road. There is a very good little cafe around the corner (Co Thé Café) on Rue de Victor Hugo, which made excellent coffee!! Apart from a small problem with check-out time which left us half an hour late to start our onward journey, we thoroughly enjoyed our stay in this delightful hotel and would recommend it to anyone wishing to spend a few days in this very attractive little town.

Everything was perfect! Wonderful dinner and breakfast on the terrace overlooking the river. Really delicious food.

The smile, the sense of service of the staff and the management, the quality of the restaurant, everything makes you want to come back.

Wonderful staff very friendly and welcoming would have liked a little fridge in the room to keep drinks cold as the weather was very hot when we stayed .

A very pleasant 2 day weekend. Nicely decorated double room with a view of the river and a good size. . Perfect sanitary facilities Breakfast on the terrace at the top, Thank you

Staff very smiling and caring. The rooms are very decent and very clean. Despite the lack of air conditioning, being at the water's edge allowed us to have a good night's sleep. A small downside regarding the lack of a lift, but the staff immediately offered to take the suitcase up, given a health problem. When in the restaurant, everything is qualitative. We will return

The only downside to this stay is a breakfast lacking diversity (a jam), standard ham, lack of summer fruit;

Very nice traditional and quality hotel Thank you for the very friendly welcome

the equipment is a bit dated but the welcome is charming, the silence very pleasant (no mosquitoes!!) and the food exceptional.

Unfortunately, the booking.com booking does not have a view of the river - instead of the booked 2-bed room with 2 separate beds, only family rooms. (3 beds)

Fantastic, I'd happily stay again. Delicious food, comfortable rooms and very pleasant staff.

Lovely staff! Impeccable cleanliness. Ideal location. Really very nice.

Friendly welcome. Pleasant environment. Very attentive service. Functional and clean room.

This is a lovely hotel in a superb location in Brantome, itself a beautiful place. The staff were a delight and our room was very well presented, clean and with good facilities and high quality.
For dinner on the terrace we had the Truffe Menu which was excellent but the service was very slow, perhaps because of a staff shortage but overall we wouldn’t hesitate to recommend the Charbonnel.

Dated hotel in small town with almost no attractions

Room a bit outdated.

Hello, very good stay at the Charbonnel hotel, friendly, efficient quality reception, the room was well appointed, well decorated, clean and modern. Note, quality bedding with a 160 cm bed and very soft satin cotton sheets. We had seen on the river Dronne with balcony which is appreciable and breakfast on the terrace. The restaurant meal was tasty and the service pleasant.

Beautiful hotel Impeccable welcome Spacious room but without air conditioning or fan for a 3 star it's not the best Breakfast at 15 euros expensive for a buffet without too much diversity

Very pleasant staff, very gourmet subtle cuisine Bravo

We booked our stay through booking.com. We received confirmation that included the address of the hotel.
However when we arrived we were told our booking was for the annexe which is across the road in another street, which over looked the car park.
The annexe is not mentioned or shown in any photographs, and we felt let down and misled.
The hotel staff suggested contacting booking.com to complain, but I feel this is a deliberate loophole the hotel are happy to live with.
The staff, the room and the food were all excellent, which has made writing a poor review even harder, but I wonder
how many bookings the hotel would get if they showed honest phot of the ugly annexe as opposed to the beautiful hotel.

Love this hotel.! Comfortable, stylish, friendly and superb location. Housekeeping service is excellent. Only reason we did not eat in hotel during this visit was because one of our party has food “intolerances”, and we had to seek out places that served food he could eat (no meat, dairy etc). A smaller “petit dejeuner” would also be nice (around 8 or 9 Euros?) For those who do not need the full buffet. Otherwise, a superb visit! Hope to come back soon. ❤️ Eve and Roger Fletcher

We feel at home, attention at all times. Excellent house...

We stayed three days in Brantôme in this renowned establishment. Very pleasant welcome, all the staff caring and carrying luggage upstairs with a smile, Clear and very clean room, the glass bottle of water is a pleasant surprise. Catering "at the top" inventive cuisine with fine regional products, the signature of the chef is present in each dish, from starters to desserts, perfection. Continental breakfast on the terrace overlooking the river, carrying wild ducks and birds...or in the room, beautifully decorated... Looking back, the great quality of this place is... The discreet, but effective presence of all the staff, always very friendly and smiling, on the lookout for your slightest gesture or desire. This team from the porter, to the butler yet very serious, does not seem at work but in a respectful happy broom where you are the star....

Great hotel, had been here 28 years ago!

Very nice experience in this hotel restaurant pleasant setting, calm and excellent signature meal

Excellent hotel to discover this magnificent city!

We stayed as a family at this hotel. 4 bedrooms. The quality of the rooms is exceptional. Perfect bedding and idyllic setting on the banks of the Dronne. The atmosphere is both luxurious and family. You feel at home during breakfast or dinner. Stylish, attentive and very efficient staff. It's been a long time since my suitcase was carried to our room. Exceptional terrace. Thank you for this welcome.

We enjoyed our stay in Hotel Charbonnel very much. Their kitchen is beyond compare. We had our favorite meals here in all the 3 weeks of our travel including a week in Paris! Perfection comes from this kitchen!!!!! Our room had a balcony overlooking the river which we enjoyed but the room was very small and felt a bit cramped. Beds and linens were very soft and the bed very comfortable with the right amount of firmness. Parking is a bit of a walk so drop your luggage off first then park in the free lot across the river. When we were staying there was a flea market going on which was a lot of fun.

Room with balcony overlooking the river, very romantic.

This establishment is very well run with a staff at the top! I will stay there again!

We knew the restaurant in the heyday of the Charbonnel brothers. The quality of the cuisine, its diversity, its generosity have made its reputation. Today, the price of 58 euros of the menu that was presented to us, is unrelated to the statement of the menu and its real quality. The menu should have been offered at 38 euros, breakfast at 12 euros (and not 15). Half board for two people was therefore - in our opinion - overcharged by 46 euros. We can all the more compare that we came out of two nights at the Domaine de Monrecour in Saint-Vincent-de-Cosse. Wifi does not work in room 29.

Gorgeous place. Very nice view from the terrace. The staff are lovely, the hospitality and the food wonderful. And, icing on the cake, dogs are welcome. Very good stay.

Given the annual carnival on the weekend of May 1st. which does not allow you to enjoy the tranquility of the place the value for money is not at the top. An offer at a reduced price or a commercial discount would have been appreciated. On the other hand, excellent reception. Excellent massage and very good value for money for the restaurant.

Hotel Chabrol and restaurant Charbonnel, sure values in Brantome Attentive welcome, combining friendliness and professionalism. Quality hotel, located on the island in the heart of the city, and we had a quiet room, with a balcony overlooking the Dronne river... Well-equipped, comfortable room, good bedding, spacious bathroom. The restaurant is just as essential. Several dishes were particularly successful. Pleasant and efficient staff.

Location and atmosphere/styling of the hotel is perfect. Staff appeared happy and always willing to provide great service, especially the Hotel Manageress. Her attention to detail and identifying our needs was much appreciated. However, on a negative note, we felt uncomfortable, even unsafe with the shower in a small bathtub. The bath was slippery and a shower mat may help. Remove the bath and install a shower cubicle would be better. The other negative, in our opinion, is the restaurant is overpriced compared to nearby establishments. In general, a very pleasing stay at your hotel.

The greeting and service was exceptionally welcoming and helpful. They carried our luggage upstairs which accommodated one of us with limited mobility. The room was very clean, somewhat small but everything met our needs. The restaurant was exceptionally good, sommelier and wine were wonderful, the food and little surprises were nice. We had a wonderful stay.

Very good stay, welcoming team.