Citotel Hôtel les Alizés 2

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Accueil froid.
Isolation phonique de la chambre inexistante. J’ai pu réussir à dormir vers 4h du matin pour être réveillé à 6h.

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Très décevant

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Great location, simple, clean room with a very comfortable bed, good bathroom, window overlooking a busy pedestrian street and a sea view. Staff friendly and helpful

It wasn't particularly cheap - but it was in central biarritz in peak season, so....

Close to restaurants, bars and the beach

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Très sympa

Bon accueil, chambre très sympa, salle de bains très agréable, rue vivant mais avec des bons adresses pour manger

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Chambre très très humide (ex les oreillers on avait l'impression qu'ils étaient mouillés)
Salle de bain moisissure sur tous les joints
Insonorisation mauvaise

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Accueil parfait, bien situé bonne qualité de service

literie indigne d'un hôtel.

Un accueil chaleureux et professionnel
Une situation géographique exceptionnelle, entre la plage du Port Vieux et le centre-ville
Un rapport qualité-prix imbattable
Je conseille vivement !

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Chambre pas très propre.
Meuble sous évier "SDB" cassé avec des pointes quand nous ouvrons les portes du meuble, très dangereux !
Aucune insonorisation, nous avons entendu les voisins de la chambre voisine toute la nuit, parler, gueuler, et j'en passe....

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Perfect

Fantasric stay, and very helpful woman who helped us at check in and was very accommodating to any requests. Great location, and comfy room. Really great we could leave the bags there for the day, afyer checkout.

What I would say was whilst having breakfast, I was 10ft away from the coffee machine and walked to grab a coffee when an employee went mad and started screaming about wearing a mask. He really was just on a power trip with nothing better to do in his day. I get you have restrictions but maybe you should question things before blindly following them and try speaking to people with manners. If he was so afraid of so called virus, he really shouldn't be working in a touristic hotel. Better off staying at home where he would feel safe.

Aside from that tiny rude man. Everything about the stay was perfect.

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Need renovation badly do not recommend

Emplacement parfait, personnel très sympathique et accueillant. Les pièces, un peu vieillottes, mériteraient un rafraîchissement ( notamment la salle de bain) mais l'ensemble est très fonctionnel et très bien pour un court séjour.

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Les fenêtres de la chambre ne se ferment pas et la literie est de piètre qualité et bruyante. Pour plus de 80€ la nuit on s'attend à beaucoup mieux.

L hôtel sentait le renfermé.
Ascenseur en panne.
Télé en panne mais la réceptionniste nous a trouvé une autre chambre avec une télé qui marcher.
L hôtel avait des fissures à l intérieur et à l extérieur pas top au niveau insécurité.

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les portes fenêtres ne ferment pas, le sèche serviette serviette ne fonctionne pas, rideau de douche pas hygiénique, vu catastrophique, les encadrements de fenêtres tiennent avec des poutres, les lits sont de très mauvaises qaulité, il manque une porte

Séjour parfait dans cet hôtel. Personnel à l'écoute et disponible. L'emplacement de l'hôtel aussi impeccable., Situé en plein centre ville et à quelques pas de la plage. Pas de difficultés de stationnement également.
Les seules difficultés :
Le débit de l'internet était limite pour mon PC
Et je n'ai pas réussi à profiter du frigo malgré qu'il soit branché.
Sinon dans l'ensemble tout s'est très bien passé.
Et j'y reviendrai bientôt d'ailleurs et je le recommanderai à mon entourage.
Merci
Ibrahima Sory Diallo

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Hôtel très bien mais petit déjeuner à 12€ prix exagéré

Il s'agit de mon deuxième passage dans cet hôtel, il est idéalement situé mais malheureusement extrêmement bruyant, mauvaise surprise cette fois ci les draps de bains étaient taché et nous avions demandé si nous pouvions voyager avec le chien demande acceptée par l'hôtel qui ne vous précise pas qu'il faut payer un supplément de 10 euros par nuit pour ce dernier.
Des détails qui mis bout à bout gâche un peu le séjour.

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Personnel accueillant mais hôtel qui a vraiment besoin d'être rénové mais c'est visiblement prévu. Vieillot, fenêtre qui ne ferme pas, sol et portes à refaire...La literie et la propreté correctes. En revanche, très bon emplacement.

L'hôtel est très bien situé, la chambre propre et le personnel sympathique. Je recommande.

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This is a good, safe, clean, place to sleep, a small room, no frills, not a place to hang out in. However, it is in the heart of a bustling area with cafes and a minutes walk to the sea. If you need fancy this is not for you.

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